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Care Homes Owned by Bupa Care Homes in Kent

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Kent

Only the locations & reviews in Kent for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10715 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Kent (6)

 - Browse 6 Care Homes owned by Bupa Care Homes in Kent
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Fountains Lodge Care Home
13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ 
9.8 140 reviews
Fountains Lodge Care Home, Tunbridge Wells, Kent
"I have been in Fountains Lodge for 2 months. I have been well looked after. The staff were very friendly and professional. The food was…"   Read all 140 reviews
  • from £1,465 / week
  • 76 Rooms
Location Type Care Home

Fountains Lodge provides personalised nursing and residential care to people living with cognitive impairments, including dementia care. The purpose built home in Tunbridge Wells offers short stays ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Eglantine Villa Care Home
Eglantine Lane, Horton Kirby, Dartford DA4 9JL 
9.7 100 reviews
Eglantine Villa Care Home, Dartford, Kent
"My dad was asked what he loved the most, being February, the month of love. He replied, having a steak meal with his family! Eglantine…"   Read all 100 reviews
  • from £1,450 / week
  • 49 Rooms
Location Type Care Home

Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s and convalescence care. The home is made up ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Staplehurst Manor Care Home
Frittenden Road, Staplehurst, Tonbridge TN12 0DG 
9.7 125 reviews
Staplehurst Manor Care Home, Tonbridge, Kent
"I cannot recommend Staplehurst Manor highly enough. Not only are the facilities and food to an excellent standard but, more importantly ,…"   Read all 125 reviews
  • from £1,425 / week
  • 30 Rooms
Location Type Care Home

Staplehurst Manor is a beautiful home, which welcomes anyone in need of nursing or residential care, including those living with Parkinson’s. Nurses are on duty at all times for residents in need of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Warren Lodge Care Home
Warren Lane, Ashford TN24 8UF 
9.6 73 reviews
Warren Lodge Care Home, Ashford, Kent
"My mother passed away at the Lodge in January this year. She died of Dementia, frailty and old age. I cannot praise the staff at this place…"   Read all 73 reviews
  • from £1,525 / week
  • 64 Rooms
Location Type Care Home

Warren Lodge provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broad Oak Manor Care Home
Broak Oak Close, Arnolds Lane, Sutton-at-Hone, Dartford DA4 9HF 
9.6 72 reviews
Broad Oak Manor Care Home, Dartford, Kent
"My mum went into Broad Oak Manor back in July 25. The family put her in on Mum's request, as she was no longer able to cope in our family…"   Read all 72 reviews
  • from £1,260 / week
  • 42 Rooms
Location Type Care Home

Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Wilmington Manor Care Home
Common Lane, Wilmington, Dartford DA2 7BA 
9.3 97 reviews
Wilmington Manor Care Home, Dartford, Kent
"My brother has been in Wilmington Manor for three years nearly and I have always found it to be clean and tidy. The staff are friendly and…"   Read all 97 reviews
  • from £1,310 / week
  • 50 Rooms
Location Type Care Home

Wilmington Manor provides a peaceful place for residents to receive residential and nursing care in a safe and homely environment. People requiring respite, convalescence and palliative care are also ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Bupa Care Homes Reviews in Kent (607)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.653) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Wilmington Manor Care Home

from Eileen B (Sister of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been in Wilmington Manor for three years nearly and I have always found it to be clean and tidy. The staff are friendly and caring and supportive of the residents. There are activities that the residents if so desire can take part in.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wilmington Manor Care HomeThank you for your kind words. We are so pleased to hear how well your brother has settled in at Wilmington Manor. We take great pride in keeping our home and surroundings clean, tidy and welcoming so it's wonderful to hear this reflected in your comments. Our lifestyle and wellbeing team work hard to make the activities on offer interesting and bespoke to each resident. We are looking forward to wecloming you back to our home again.
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Review of

Staplehurst Manor Care Home

from V B (Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm glad I made the decision. I'm very happy here.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Staplehurst Manor Care HomeThank you for your feedback. We are glad to hear you are happy in our care at Staplehurst Manor.
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Review of

Wilmington Manor Care Home

from Y S (Daughter-in-law of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't praise the staff at Wilmington Manor enough. They look after my MIL brilliantly. She has a lovely bright double aspect room that's cleaned daily. Wonderful meals cooked by the staff in the kitchen. Daily activities to keep residents occupied. There's nothing I've been unhappy with.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wilmington Manor Care HomeThank you for your lovely review. It's lovely to know that you found the surroundings here pleasant and well maintained, we want our residents to feel at home from the moment they arrive. We're pleased to hear that your mother-in-law enjoys our activities program: our team works hard to make sure there's something for everyone to take part in. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Wilmington Manor Care Home

from Susan H (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived at Wilmington Manor for 21 months and is now sadly near the end of her life. The care she is receiving is compassionate, kind and professional. The Home is very clean, the laundry service is first class, the kitchen/dining staff are excellent and the carers/nurses are lovely. Activities
are varied and Robert brings in The Metro newspaper every day for everyone. Friday is Louise's day for hairdressing. There are events arranged for entertainment and keep fit too. Mum loved a ride in her wheelchair around the grounds, looking at the flowers and trees. Its possible to go right round the house. The gardener does a brilliant job keeping the leaves off the lawn too. Overall we have made some lovely friends at Wilmington Manor.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wilmington Manor Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. We are happy to hear you feel like a part of our Wilmington Manor family. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hearing that our care has made a difference to you and your family is truly rewarding. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Wilmington Manor Care Home

from Stephanie G (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been here for 8 months now and is settling in well. She seems happy and is well cared for. Staff are friendly and the home is always clean and welcoming.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wilmington Manor Care HomeThank you for your review. It is great to hear how well your mother has settled in with us over the past 8 months! It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We are looking forward to seeing you again.
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Review of

Fountains Lodge Care Home

from J P (Resident) assisted by family/friend published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Fountains Lodge for 2 months. I have been well looked after. The staff were very friendly and professional. The food was excellent and the entertainment excellent, the room was very clean and had everything I needed.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Fountains Lodge Care HomeThank you for your kind words. It's amazing to hear how well you have settled in with us at Fountain's Lodge. We are also pleased to hear how much you are enjoying the food and the activities. Please reach out if there is anything more we can do to make your stay as pleasant as possible.
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Review of

Fountains Lodge Care Home

from J E (Wife of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My overall view of this care home is very good and the majority of staff are excellent. There have been a few issues I have been unhappy about but if I have mentioned them they have generally been addressed.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Fountains Lodge Care HomeThank you for your feedback. We will discuss your comments with the home's manager to help them continually improve their service.
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Review of

Staplehurst Manor Care Home

from Alison K (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend Staplehurst Manor highly enough. Not only are the facilities and food to an excellent standard but, more importantly , the staff without exception to date are kind, patient, caring and sunny whilst also maintaining professionalism. I truly would happily move in there myself when I
need care.
Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that you are impressed with the food and facilities provided at Staplehurst Manor Care Home. It is always wonderful to hear words like "Kind" and "Patient" being used to describe our staff. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Fountains Lodge Care Home

from Vicky B (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I could not of wished for a betterhome for our father. The staff are amazing, nothing is too much trouble, and they are always on hand. My father is settled and happy, his room is so homely, and the food is great. It truly is a wonderful home. I would definitely recommend Fountains Lodge.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Fountains Lodge Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. We are delighted to hear that our team have made a difference to your family's experience. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. Your feedback will help us to keep improving the quality of care that we provide.
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Review of

Eglantine Villa Care Home

from Amanda W (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was asked what he loved the most, being February, the month of love. He replied, having a steak meal with his family! Eglantine provided this for him and 5 members of his family. A three course meal with wine, chocolates, tea and coffee in a private room. We were waited on and made to feel very
special. It was a fantastic experience for him as we used to do this with him weekly. Thank you so much for his wish coming true.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Eglantine Villa Care HomeThank you for your taking the time to leave us your lovely feedback. We are so happy to have been able to provide your family with this special experience and hope we can arrange many more memorable moments like this for you all. Thank you again for choosing Eglantine Villa.
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Review of

Fountains Lodge Care Home

from Denise F (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff that looked after my Mum for the 14 months whilst in your care. I am truly grateful for the kindness, patience and respect you gave to her especially in her final days. It bought me comfort knowing that she was in caring hands.
I would also like to say how well
the staff supported me through difficult times and how I always felt comfortable with them. They were always transparent supportive and helpful.


I will always have fond memories of them and would like to thank them all for their care and dedication.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Fountains Lodge Care HomeWe appreciate you taking the time to write this during what must be a very difficult period. We are glad to help you and your family through such a hard time. Hearing that our care had brought you peace of mind truly means so much to us. Your comments are a testament to the dedication of everyone in the home. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Fountains Lodge Care Home

from Claire B (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking at several homes for my
Mother who has Alzheimer's , I found fountain lodge the best . I noticed how caring and professional the staff was and the interaction was fantastic they knew all the residents names . The activity staff make a huge effort with every resident to try and involve
them and to make there day better with so many different things to stimulate them. Management were particularly helpful
To my mother's needs and provided
her with the best location and room which was very spacious and clean and she felt content and happy with. Like home from home. They have a wonderful garden to provide bbq s and fetes in the summer for all residents to enjoy one another's company and make new friends. Catering staff have been wonderful providing mum with fantastic food and yummy cake ! And even a sneaky non alcoholic beverage . James the Maintance man was so willing to help with mum's decor in her room. Overall I can't fault fountain lodge even down to the cleaners .
Reply from Alison Horridge, Customer Advisor on behalf of the team at Fountains Lodge Care HomeThank you for your lovely review. It is always so nice to hear from family members feeling like their loved one is well cared for. We will certainly pass on your lovely feedback to all the staff involved in your Mum's care. Thank you again for choosing Fountains Lodge.
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Review of

Staplehurst Manor Care Home

from Denise C (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to stay for nine days respite. The staff were very kind and caring and made mum very welcome indeed. The residence is delightful, very clean and homely with very high standard of food and entertainment for all abilities and interests. Mum was very happy with her stay and looks forward
to hopefully another stay this summer.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Staplehurst Manor Care HomeThank you for your kind words. We are thrilled to hear that your mother enjoyed her respite stay with us. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Staplehurst Manor Care Home

from Ruth H (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Once again the team at The Manor continues to amaze us with their care and the opportunities available to Dad. Having enjoyed all the Christmas activities and visits from village organisations, Dad was thinking January would be quiet. Quite the contrary, he and his fellow residents have absolutely loved
preparing for, and then dressing up in their finest attire for the Hollywood party, as well as celebrating Burns Night and all the regular clubs and events.
We greatly appreciate the individual care Dad receives. He absolutely loves his interactions with every member of staff, and is thriving on the shared humour.
We love popping in and seeing everyone, it is just like visiting family.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Staplehurst Manor Care HomeThank you for taking the time to leave your review. We're pleased to hear that you've enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. Our lifestyle and wellbeing coordinators pour so much love and attention into making sure every resident loves living at our homes. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Staplehurst Manor Care Home

from P H (Respite Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I chose Staplehurst Manor Care Home because it had excellent reviews and offered post operative convalescent care. My stay was just for three weeks to help me through the early part of my rehabilitation. From the start I was made to feel most welcome and found the staff to be extremely kind and attentive.
The room was clean and had everything I needed, the food was good and the management team was very approachable and helpful. I would certainly recommend Staplehurst Manor for either a short or longer stay.
Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care HomeWe're so grateful that you've taken the time to share your thoughts. We want our home to feel like a community, and it's lovely to hear that you felt a part of it. It is wonderful to hear that you were impressed with the high standards of care provided, the meals provided and the clean environment at Staplehurst Manor Care Home. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review of

Staplehurst Manor Care Home

from Michael L (Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Once again the two activities staff have excelled themselves. With the Hollywood walk of fame, dressing up party, with mocktails, dancing, a crooner, and even miniature Oscar statues, for the winners. With the pub quiz afternoons, with the bar open, which have been a great success. Every day there is
something interesting to look forward to. Some days the kitchen help, we make amazing pizzas or shortbread, or even fat and seed balls for the birds.
Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care HomeYour feedback means a lot to us and the team at Staplehurst Manor Care Home. It is wonderful to hear that you are enjoying the variety of activities that are provided and that you have many things to look forward to. We are delighted to hear that our team have made a difference to your experience. We're looking forward to creating many more happy memories with you.
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Review of

Staplehurst Manor Care Home

from Michael L (Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respect, friendly, kind, considerate and helpful. Always has my welfare in their minds. Many many thanks.
Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care HomeIt's always encouraging to read reviews like this. We are very happy to hear you can feel at ease in our care and we are pleased to hear you feel like a part of our Staplehurst Manor family. We're looking forward to creating many more happy memories with you.
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Review of

Warren Lodge Care Home

from Laura R (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother passed away at the Lodge in January this year. She died of Dementia, frailty and old age. I cannot praise the staff at this place highly enough. I visited many times since my Mum's arrival in May '25 and was always made to feel welcome. They always asked how I was and gave excellent and consistent
care to my Mother always. I would feed her on occasion but I never HAD to and they would ask politely if I could give them some space to change her etc when it was necessary. Really super staff and clearly led brilliantly by Angela and the senior staff and nurses Stella, Wayne and Cynthia amongst others. I even felt at home there and I know Mum had the best care that she could possibly have had. I'd looked after Mum at home after my Dad passed 2 years previously and then it got too much for me (and it was unsafe for me to continue at home because she eventually refused to be washed by me and follow instructions by me to keep her safe) and Angela happily agreed to have her there.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. We are glad to help you and your family through such a difficult time. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Broad Oak Manor Care Home

from D S (Son of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care my father is receiving, all the staff seem to be very caring, and the medical staff have been excellent at keeping us in touch with any issues. We realise that our living overseas makes communication difficult, but the staff are understanding and helpful in providing
assistance in this regard.
My father has also said he is very happy with the quality of the food provided and the regular activities.
Reply from Fran Donno, Customer Service Adviser at Broad Oak Manor Care HomeWe're so grateful that you've taken the time to share your thoughts. We are pleased to hear that your Father is happy and that he is enjoying his stay at Broad Oak Manor Care Home. We are delighted to hear that our team have made a difference to your family's experience. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Broad Oak Manor Care Home

from Gary L (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Broad Oak Manor back in July 25. The family put her in on Mum's request, as she was no longer able to cope in our family home, living there on her own, so she went into respite.
I can say it was the best thing we did for her, she was completely changed woman, so much happier and she
made friends with other patients and with all of the brilliant staff, who are all so very helpful and friendly. Unfortunately my mum passed away on the 4th Jan. but she enjoyed six happy months in the care home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Broad Oak Manor Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. It is always nice to hear from family members feeling like their loved one has been well cared for and looked after. Although the transition into a care home can be difficult sometimes, it's humbling to know how much this period helped you and your family. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Awards / Recognitions (9)

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