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Care Homes Owned by Bupa Care Homes in Kent

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Kent

Only the locations & reviews in Kent for Bupa Care Homes are showing below.

View the details of all 114 locations (with 10230 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Kent (6)

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6 Care Homes owned by Bupa Care Homes in Kent
Broad Oak Manor Care Home

Broak Oak Close, Arnolds Lane, Sutton-at-Hone, Dartford DA4 9HF 

9.8 71 reviews
"My Mother went into respite at Broad Oak Manor in July for two weeks. Unfortunately she now needs carers around her, she is 99 in November.…"   Read all 71 reviews
Location Type Care Home

Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC registered to provide care for over and under 65 years.… Read more about Broad Oak Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 42 Rooms
Warren Lodge Care Home

Warren Lane, Ashford TN24 8UF 

9.8 65 reviews
"Mum has been at Warren Lodge for a few years now, and as she declines, the staff there lovingly support her as she ages in place. My family…"   Read all 65 reviews
Location Type Care Home

Warren Lodge provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities… Read more about Warren Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 64 Rooms
Eglantine Villa Care Home

Eglantine Lane, Horton Kirby, Dartford DA4 9JL 

9.8 96 reviews
"Home/staff very friendly and welcoming. Some health issues with my husband after arriving, but promptly dealt with and necessary…"   Read all 96 reviews
Location Type Care Home

In February 2023, Eglantine Villa was rated ‘Outstanding’ by the CQC for the third time in a row. Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s… Read more about Eglantine Villa Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 49 Rooms
Fountains Lodge Care Home

13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ 

9.7 131 reviews
"My mum has spent 3 months at Fountains Lodge and we are incredibly grateful for the wonderful care she has received there. All the staff…"   Read all 131 reviews
Location Type Care Home

Fountains Lodge provides personalised nursing and residential care to people living with cognitive impairments, including dementia care. The purpose built home in Tunbridge Wells offers short stays too (including palliative care), to help both carers… Read more about Fountains Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 76 Rooms
Staplehurst Manor Care Home

Frittenden Road, Staplehurst, Tonbridge TN12 0DG 

9.6 111 reviews
"Visited my relative in room 12. Offered tea or coffee during the visit. Spoke to various care staff. Spoke to finance manager and office…"   Read all 111 reviews
Location Type Care Home

Staplehurst Manor is a beautiful home, which welcomes anyone in need of nursing or residential care, including those living with Parkinson’s. Nurses are on duty at all times for residents in need of nursing care, which is particularly helpful if their… Read more about Staplehurst Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 30 Rooms from £1,400 / week
Wilmington Manor Care Home

Common Lane, Wilmington, Dartford DA2 7BA 

9.6 92 reviews
"I would just like to thank all the staff that cared for my mother during her stay. She was well cared for by everyone especially two…"   Read all 92 reviews
Location Type Care Home

Wilmington Manor provides a peaceful place for residents to receive residential and nursing care in a safe and homely environment. People requiring respite, convalescence and palliative care are also welcomed into the home. Converted and extended… Read more about Wilmington Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 50 Rooms

Bupa Care Homes Reviews in Kent (566)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.667) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
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Date Published
  • 566
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  • 423
Reviewer Connection to Bupa Care Homes
  • 7
  • 6
  • 1
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Review of

Fountains Lodge Care Home

from Monique P (Friend of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely to see resident dancing on their fun day. Having ice cream from the van. Staff dressed up with masks, etc, taking photos and encouraging residents to sing along. Excellent afternoon. Well done.
Reply from Lisa Henderson, Customer Care Advisor at Fountains Lodge Care Home

Thank you for taking the time to leave your review. We are very glad you enjoyed our fun day at Fountains Lodge Care Home. We are looking forward to seeing you again.

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Review of

Wilmington Manor Care Home

from Jeremy W (Son of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to thank all the staff that cared for my mother during her stay.
She was well cared for by everyone especially two members of staff in particular.
I would recommend Wilmington Manor.
Reply from Lisa Henderson, Customer Care Advisor at Wilmington Manor Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Wilmington Manor Care Home for your Mothers stay.

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Review of

Wilmington Manor Care Home

from Gary H (Son of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the home for 11 years now - he gets 24 hour care that is faultless. All Staff are always helpful and welcoming, including the heads of departments.
I cannot recommend this home enough to others. I am very happy knowing I can leave my Dad well cared for.
Reply from Lisa Henderson, Customer Care Advisor at Wilmington Manor Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Helpful" and "Welcoming" being used to describe our Staff. We are very happy to hear you can feel at ease with your Dad in our care. We hope to continue providing your Dad with the best possible care.

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Review of

Warren Lodge Care Home

from Vicki G (Next of Kin) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Warren Lodge for a few years now, and as she declines, the staff there lovingly support her as she ages in place. My family find all the staff very attentive and caring, we are very satisfied with Warren Lodge.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care Home

Thank you for your feedback. We are glad to help you and your family through such a difficult time. We are pleased to hear that you found the staff at Warren Lodge supportive of your mum. Hopefully you will go away from this feeling like your loved is receiving the best possible care.

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Review of

Warren Lodge Care Home

from R W (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What has impressed my family and me is the care with which my wife has been looked after. She is happy and contented and as a result a result interacts well with the staff and other residents. When my wife had issues over eating, the staff persisted with all sorts of different foods in order to find
ones my wife would accept. As a result, they were able to stabilise her weight. We are grateful for the care my wife is given.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Warren Lodge Care Home

Thank you for taking the time to leave us your lovely review. It is so nice to hear that your wife is happy and content in our care at Warren Lodge. Thank you again for your kind words.

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Review of

Warren Lodge Care Home

from Blessing J (Son of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was at Warren Lodge for a respite, can't fault the care he received. From activity, to the food and the pleasant ladies at the reception. I will recommend this home to anyone who needs a place for their family.
Reply from David Mclean, Customer Service Adviser at Warren Lodge Care Home

Thank you for taking the time to leave your kind words. We are very happy to hear you could feel at ease with your Dad in our care for his respite stay. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Fountains Lodge Care Home

from F W (Daughter of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mam seems to have settled into Fountains Lodge, although her memory and understanding of what is happening is deteriorating quickly. The staff seems caring and compassionate, and if there is a problem, they will try to deal with it.
Reply from Fran Donno, Customer Service Adviser at Fountains Lodge Care Home

Thank you for your kind words. We are pleased to hear that your Mam has settled in well and that she is receiving high standards of care and support. We are happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review of

Warren Lodge Care Home

from Martin R (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was petrified of going into a care home, unfortunately Mum had no choice in 2023, so we chose Bupa's Warren Lodge Care Home & I'm glad we did!
It's very well managed & all staff are brilliant & genuinely care for their residents.
We could visit Mum whenever we wanted or needed to 24/7 & the staff
were always on hand if we needed anything.
Mum passed recently & everyone was in tears & the support we've received is excellent.
The staff do their very best to accommodate everyone & any requests or help is always a priority.
We would highly recommend Bupa Warren Lodge to anyone, they are like an extended part of our Family.
Thank you ever so much to everyone from Warren Lodge, love from us.
Reply from Lisa Henderson, Customer Care Advisor at Warren Lodge Care Home

Thank you for your lovely review. We are saddened to hear about your loss . It is always nice to hear from family members feeling like their loved one was cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care. We will certainly pass your comments on to the manager.

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Review of

Broad Oak Manor Care Home

from Gary L (Son of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother went into respite at Broad Oak Manor in July for two weeks. Unfortunately she now needs carers around her, she is 99 in November. She now wishes to remain there for the remainder of her life, she now seems like a different person, so happy. Every single member of staff are so nice, very helpful,
so caring and truly very professional. It is a great relief to know she is in such good hands, and all of my family very much hope she's able to stay there now.
Reply from Lisa Henderson, Customer Care Advisor at Broad Oak Manor Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mother in our care. It is always nice to hear words like "Caring" and "Professional" being used to describe our Staff. We hope to continue providing your Mother with the best possible care.

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Review of

Broad Oak Manor Care Home

from Janet G (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support at this home is outstanding, they go above and beyond for all residents.
They do all sorts of activities with them including taking them out to local garden centres to buy plants to have them in planted in the garden so residents can watch them grow.
They also help keep their
mobility going with fun exercises
Reply from Maria Ricketts, Customer Care Adviser at Broad Oak Manor Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review of

Eglantine Villa Care Home

from Teena C (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum came to stay at Eglantine in April and so far seems to have thrived. I feel that it is the staff that makes the difference here - they are all amazing. When we visit we are made to feel welcome and when family travel from further afield they are offered lunch and refreshments too which is really
great. My Mum has her issues with the food but I can't really see what the problem is (and she always seems to eat it).


The gardens are beautiful and are kept immaculate, the residents all have the opportunity to sit outside when the weather permits. Mum particularly enjoys watching the squirrels and birds. The activities and entertainment is fantastic - there always seems to be something going on and all of the residents are encouraged to join in.


We didn't have any experience with nursing homes and visited a few before choosing Eglantine but I really feel that my Mum is in the best place and is receiving the very best care.

Reply from Fran Donno, Customer Service Adviser at Eglantine Villa Care Home

Thank you for your lovely words. We are happy to hear you feel like a part of our Eglantine Villa family and it is wonderful to hear that your Mum is enjoying her stay so far. It is brilliant to hear that you are impressed with the variety of activities provided, the care and support provided and the comfortable environment at Eglantine Villa. We are very pleased to hear you can feel at ease with your Mum in our care and we hope to continue providing your loved one with the best possible care.

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Review of

Eglantine Villa Care Home

from D M (Wife of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home/staff very friendly and welcoming. Some health issues with my husband after arriving, but promptly dealt with and necessary action/treatment resolved.
Care home manager very approachable, helpful and easy to talk to, as are all the staff.
Very difficult for my husband to deal with this change
in his life, but with his sense of humour and that of the staff he is getting there.
Reply from Lisa Henderson, Customer Care Advisor at Eglantine Villa Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "Approachable" and "Helpful" being used to describe our Staff. Please let us know if there is anything we can do to make your Husbands stay as comfortable as possible.

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Review of

Eglantine Villa Care Home

from Jacqueline P (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care home and its staff.
My mum is a resident and due to her dementia and the way she treats me, none of the family visits, but we know and can see that mum is well looked after and enjoying her life there.
She was 99years old in May and they held a wonderful Pink Birthday
for mum
Reply from Fran Donno, Customer Service Adviser at Eglantine Villa Care Home

Thank you for your kind words. We are so pleased to hear that you are impressed with Eglantine Villa Care Home and our staff. It is lovely to hear that your Mum is well looked after and is having a great time in our care. We hope to continue providing your loved one with the best possible care.

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Review of

Staplehurst Manor Care Home

from Chris T (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my relative in room 12. Offered tea or coffee during the visit. Spoke to various care staff. Spoke to finance manager and office admin.
Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your comments. We are pleased to hear that you had a great visit to Staplehurst Manor Care Home. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review of

Staplehurst Manor Care Home

from Edward F (Son of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks so much to Staplehurst Manor, who looked after my 80 year old mother whilst she recovered from a stroke. 15 months of wonderful care. Hard to find a fault! This is easily the nicest and best care home I have ever visited.
Reply from Maria Ricketts, Customer Care Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.

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Review of

Wilmington Manor Care Home

from C H (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is always looked after and she always says 'she feels safe there'
Reply from Maria Ricketts, Customer Care Adviser at Wilmington Manor Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Fountains Lodge Care Home

from C J (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has spent 3 months at Fountains Lodge and we are incredibly grateful for the wonderful care she has received there. All the staff are very warm and welcoming and she has been very happy there. I am extremely thankful for all the support I've received as a relative and wouldn't hesitate to recommend
Fountains Lodge to other families.
Reply from David Mclean, Customer Service Adviser at Fountains Lodge Care Home

Thank you for your lovely review. We hope Fountains Lodge care home did everything possible to make the transition as easy as possible. It's always nice to hear from family members who feel like their loved one is cared for and looked after. Please let us know if there's anything we can do to make your mum's stay as comfortable as possible.

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Review of

Wilmington Manor Care Home

from Derek H (Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst I appreciate that the home has a duty of care it can be a bit of a restriction as I am quite mobile. It took some time to adjust from living in a home alone. I must say that I feel well cared for and am quite happy/content. All the staff are excellent carrying out their with care/consideration
to the residents. Always there when needed with a very friendly/ helpful attitude. My family are pleased that I am looked after.
Reply from Lisa Henderson, Customer Care Advisor at Wilmington Manor Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease in our care. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing yourself with the best possible care.

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Review of

Fountains Lodge Care Home

from S M (Daughter-in-law of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum-in-law arrived at Fountains Lodge in February 2024 after a very stressful few weeks in hospital only to be told she sadly didn't have long we were lucky enough for a room becoming available and close to family too. The care home itself is lovely, it's bright, plenty of space, the rooms are decorated
nicely and it was clean. We settled my mum-in-law in and staff could not have been more accommodating and helpful and kind too as obviously it was stressful for everyone. Well 15 months on and we have sadly just lost my mum-in-law so that time originally given went on far longer than was expected and Fountains lodge became my second home, as visited most days. The staff have been outstanding, not only looking after their resident but us as a family too and right up to the very end their kindness and support has meant a great deal. They have kept us informed right from the start and provided outstanding care from the nurses, carers, catering staff, activity staff to office / reception
Reply from Lisa Henderson, Customer Care Advisor at Fountains Lodge Care Home

Thank you for taking the time to leave your review. We are saddened to hear about your loss. It is always nice to hear words like "Helpful" and "Kind" being used to describe our Staff. We are glad to have helped you and your family through such a difficult time. Hopefully you will go away from this feeling like your Mum-in-law received the best possible care.

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Review of

Staplehurst Manor Care Home

from Christine L (Sister-in-law of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home and the staff and management are really friendly and welcoming. I would definitely recommend it , food is really good and lots of activities for the residents to join in. They are checked on regularly if they stay in their rooms.
Reply from Lisa Henderson, Customer Care Advisor at Staplehurst Manor Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" and "Welcoming" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Awards / Recognitions (8)

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