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Warren Lodge Care Home

Warren Lane, Ashford, Kent TN24 8UF
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Warren Lodge Care Home, Ashford
Warren Lodge Care Home, Ashford
Warren Lodge Care Home, Ashford

Warren Lodge provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities for reminiscence and stimulation. The home offers both long-term and respite care - stay for a few weeks or long as you need.

Large lounges and a pleasant sunroom are just a few of the...  

Care Provided by Warren Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,525From £1,680
Nursing CareFrom £1,700From £1,924
Nursing Dementia CareFrom £1,700From £1,925

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Warren Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Akin Oyelekan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Parking

  • On site parking available

Warren Lodge Care Home Reviews (77)

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9.6

Warren Lodge Care Home has a Review Score of 9.6 (9.639) out of 10, based on 20 reviews in the last 2 years. Over all time Warren Lodge Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from Susan H (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience
I have found that Warren Lodge is a lovely place for your love one to stay. From the welcome reception staff to the newly revamped lounge and dinning area. The staff are professional, helpful and friendly. The carers are great and look after residence very well. They provide activities, hand crafts and they have singers come in for all to enjoy.
They have a garden to walk around with family and carers which is good. The meals are nutritious.

Overall I feel the residents are well cared for and looked after and are very happy. I know Mum is.

Reply from Fran Donno, Customer Service Adviser at Warren Lodge Care Home

We're so grateful that you've taken the time to share your thoughts. It's lovely to know that you feel reassured that your Mum is safe and well looked after. It is always wonderful to hear words like "Helpful" and "Friendly" being used to describe our staff. We're committed to continuing to support you and your family in every way we can.

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Review from Lesley B (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

The care that mum is now receiving at Warren Lodge is five-star! All the staff I have met who are looking after my mum have been caring, compassionate, kind and professional. I receive regular updates by phone and email. My questions are answered in an open and honest manner. I particularly like the resident of the day! I am so glad mum is living in Warren Lodge. While the prognosis is very poor, the team are focusing on mum's comfort and treating her with dignity. This includes hoisting her to a wheelchair, wrapping her up and taking her outside on a sunny day. Thank you.

Reply from Fran Donno, Customer Service Adviser at Warren Lodge Care Home

We appreciate you sharing your experience with our home. We are so pleased to hear that you and your Mum feel supported by our staff at Warren Lodge Care Home. Hearing that our care brings you peace of mind truly means so much to us. We're looking forward to creating many more happy memories with you and your family.

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Review from P H (Wife of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

I do not expect to visit my husband late morning and have to clean his teeth/dentures and apply fixodent as they are falling out. He wears his day clothes to bed at night as there is no night routine with him being reminded/assisted to get ready for bed in pygamas. Since entering the home in May 2025 he has only worn pygamas once. I have made a complaint to the assistant manager however nothing changes. My husband is not encouraged to move around or walk round the garden enough. I asked the manager for a complaints leaflet was told they don't have any. The manager didn't even ask what the problem was.

Reply from Fran Donno, Customer Service Adviser at Warren Lodge Care Home

Thank you for taking the time to leave your review. The health and welfare of our residents is a priority, and we will be in touch with you directly to discuss your concerns and ensure they are addressed.

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Review from Tony M (Son of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

Very friendly and professional staff. Always clean and warm with good food.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Warren Lodge Care Home

Thank you for your review. We are happy to hear you find our staff friendly and professional and that our home is warm and clean. Thank you for choosing Warren Lodge for your loved one.

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Review from Laura R (Daughter of Resident) published on 19 February 2026 Submitted via Website
Overall Experience

My mother passed away at the Lodge in January this year. She died of Dementia, frailty and old age. I cannot praise the staff at this place highly enough. I visited many times since my Mum's arrival in May '25 and was always made to feel welcome. They always asked how I was and gave excellent and consistent care to my Mother always. I would feed her on occasion but I never HAD to and they would ask politely if I could give them some space to change her etc when it was necessary. Really super staff and clearly led brilliantly by Angela and the senior staff and nurses Stella, Wayne and Cynthia amongst others. I even felt at home there and I know Mum had the best care that she could possibly have had. I'd looked after Mum at home after my Dad passed 2 years previously and then it got too much for me (and it was unsafe for me to continue at home because she eventually refused to be washed by me and follow instructions by me to keep her safe) and Angela happily agreed to have her there.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care Home

We appreciate you taking the time to write this during what must be a very difficult time. We are glad to help you and your family through such a difficult time. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're fortunate to have...  

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Review from J I (Wife of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

My wife is in day care, and having experience of the Warren. The care and attention provided at Warren Lodge taken worry off of my shoulders. The staff are caring, kind and I feel Lorraine receives the stimulation she needs at all times. I know that if she eventually needs full time care, Warren Lodge is where I want her to be. I cannot say anything other than excellent for all aswell.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Warren Lodge Care Home

Thank you for your feedback about day care. We are glad to hear that you find the care your Wife receives at Warren Lodge gives you peace of mind. Thank you again for taking the time to leave us your review.

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Review from L P (Husband of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

My wife has now been a resident at Warren Lodge for 4 monthis. The Staff not only look after my wife very well but also have helped myself adjust to being alone at home after 54 years. My wife has settled in so much better than I thought she would, she is treated by the staff in a friendly, with dignity way. My wife is now putting on weight after months of losing weight at home and she is really enjoying her food again.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "friendly" and "dignity" being used to describe our care. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're thrilled to hear you've enjoyed...  

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Review from T M (Husband of Resident) published on 16 January 2026 Submitted via Website
Overall Experience

My wife has been a resident at Warren Lodge since March 2024 and transferred from one of the more modern homes, which looked more like a boutique hotel with a dementia care facility within a generalist care home. Whilst I was initially unsure we had made the right decision to move her, I soon realised it was not so much about the building and services, but about the care the resident receives. Overall my wife receives a good standard of care, there are some that just do the job, but the majority do go the extra mile in looking after the residents. The fact it is a specialist dementia care home is also a plus. She is looked after very well and a special mention goes to the ladies in the activity team who do spoil her with pampering (hair and nails etc). She also gets her hair cut and coloured by the homes hairdresser regularly which makes her feel better. The food is of a good standard and I often samply it myself. I feel confident that my wife is in good hands when I'm not around.

Reply from Fran Donno, Customer Service Adviser at Warren Lodge Care Home

We're so grateful that you've taken the time to share your thoughts. Knowing that you feel reassured about your loved one's care is the best feedback we can receive and we are pleased to hear that you are impressed with the high standards of care provided. Please don't hesitate to reach out if there's anything more we can do.

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Review from L J (Resident / Service User) published on 9 January 2026 Submitted via Postal Card
Overall Experience

Staff are friendly and lovely. I like talking to other residents and staff.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care Home

Thank you for taking the time to leave your review for Warren Lodge. We are so pleased to hear that you have settled in well. It's great that you find the staff and other residents friendly and easy to talk to. We hope you continue to enjoy your time in our care home.

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Review from S P (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card
Overall Experience
Since my mum arrived at the care home, she appears much more settled and happy.
I think this is due to a good routing and caring staff.
Mum enjoys all the activites and day trips out.

It makes me feel happy that she's being looked after well.

Reply from David Mclean, Customer Service Adviser at Warren Lodge Care Home

We're so grateful that you've taken the time to share your thoughts. We hope Warren Lodge care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from T S (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

Really welcoming and friendly. shows genuine care, is always really clean.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care Home

Thank you for leaving a review. It's great to hear how welcoming you find the home. We want our residents to feel safe and welcome as soon as they arrive- so we are thrilled to hear you find the surroundings pleasant. Please reach out if there is anything more we can do for you and your family.

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Review from S L (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

Warren Lodge has been lifesaver to us. Mum attends day care at Warren Lodge. The staff have really helped her settle in and are always so friendly and welcoming.They make mum smile everyday and are so reassuring to me, also they have given me hope that mum can still enjoy her life with vascular dementia, no matter how much the condition progresses. Nothing is ever too much trouble, the care entertainment, and activities provided enables mum to have fun and interact with others while being safe and treated as a real person. Warren Lodge have made our journey brighter, happier and manageable. Thank you.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care Home

Thank you for your kind words. We are so pleased to hear that you and your mother have benefitted from Warren Lodge's day care service. Easing the mental load of every day care is exactly what we are striving for- so it's great to hear how much more manageable your journey has become. We're pleased...  

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Review from Vicki G (Next of Kin) published on 26 August 2025 Submitted via Website
Overall Experience

Mum has been at Warren Lodge for a few years now, and as she declines, the staff there lovingly support her as she ages in place. My family find all the staff very attentive and caring, we are very satisfied with Warren Lodge.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Warren Lodge Care Home

Thank you for your feedback. We are glad to help you and your family through such a difficult time. We are pleased to hear that you found the staff at Warren Lodge supportive of your mum. Hopefully you will go away from this feeling like your loved is receiving the best possible care.

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Review from R W (Husband of Resident) published on 12 August 2025 Submitted via Postal Card
Overall Experience

What has impressed my family and me is the care with which my wife has been looked after. She is happy and contented and as a result a result interacts well with the staff and other residents. When my wife had issues over eating, the staff persisted with all sorts of different foods in order to find ones my wife would accept. As a result, they were able to stabilise her weight. We are grateful for the care my wife is given.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Warren Lodge Care Home

Thank you for taking the time to leave us your lovely review. It is so nice to hear that your wife is happy and content in our care at Warren Lodge. Thank you again for your kind words.

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Review from Blessing J (Son of Resident) published on 7 August 2025 Submitted via Website
Overall Experience

My Dad was at Warren Lodge for a respite, can't fault the care he received. From activity, to the food and the pleasant ladies at the reception. I will recommend this home to anyone who needs a place for their family.

Reply from David Mclean, Customer Service Adviser at Warren Lodge Care Home

Thank you for taking the time to leave your kind words. We are very happy to hear you could feel at ease with your Dad in our care for his respite stay. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Martin R (Son of Resident) published on 30 July 2025 Submitted via Website
Overall Experience
Mum was petrified of going into a care home, unfortunately Mum had no choice in 2023, so we chose Bupa's Warren Lodge Care Home & I'm glad we did!
It's very well managed & all staff are brilliant & genuinely care for their residents.
We could visit Mum whenever we wanted or needed to 24/7 & the staff were always on hand if we needed anything.
Mum passed recently & everyone was in tears & the support we've received is excellent.
The staff do their very best to accommodate everyone & any requests or help is always a priority.
We would highly recommend Bupa Warren Lodge to anyone, they are like an extended part of our Family.

Thank you ever so much to everyone from Warren Lodge, love from us.

Reply from Lisa Henderson, Customer Care Advisor at Warren Lodge Care Home

Thank you for your lovely review. We are saddened to hear about your loss . It is always nice to hear from family members feeling like their loved one was cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care. We will certainly pass your comments on to the manager.

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Review from Natalie D (Daughter of Resident) published on 2 April 2025 Submitted via Website
Overall Experience
I cannot rate the staff who work here enough. They are all so kind, caring and respectful. They always take time to talk to my mum and ensure she has everything she needs and that goes for relatives too.
The home is kept really clean and smells nice.
For me it's the small touches like putting on her makeup, spraying a little perfume on her pyjamas, presenting her pureed food so beautifully, holding her hand - nothing is too much.

Its a very difficult and emotional time placing a relative in a home but I can honestly say, I wholeheartedly recommend Warren Lodge

Reply from Maria Ricketts, Customer Care Adviser at Warren Lodge Care Home

Thank you for your lovely review. We hope Warren Lodge care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make mum's stay as comfortable as possible.

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Review from T A (Wife of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

This is my third experience of my loved ones' time in a care home. One thing I absolutely love, every month a resident is resident of the day, the staff calls and lets you know how your loved one is doing, such a lovely thing to do. I vary the days of my visits but it is always the same, excellent, in my opinion, five words describe this care home 'it's simply the best' and I feel that all care homes should be like this, but believe me they are not. I have entrusted my loved ones in their care, they do not disappoint.

Reply from Maria Ricketts, Customer Care Adviser at Warren Lodge Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. We will certainly pass your comments on to the manager.

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Review from Belinda C (Sister of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

I must praise the staff who are all exceptional. Extremely satisfied with their care and treatment.

Reply from Maria Ricketts, Customer Care Adviser at Warren Lodge Care Home

Thank you for your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager.

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Review from Lawrence C (Son of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience

On the whole very good, Mum has been accommodated and has been quite content with her stay. Her level of capacity I feel is somewhat higher than most residents so gainful companionship and communication is somewhat limited. Mum celebrated her 90th birthday in October. Warren Lodge supplied a fantastic party buffet and it was attended by family and friends so a massive thank you to the management and staff.

Reply from Maria Ricketts, Customer Care Adviser at Warren Lodge Care Home

Thank you for your kind words. We hope Warren Lodge Care Home did everything possible to make the transition as easy as possible. We will discuss your feedback with the home's manager to help them continually improve their service and maybe find activities that can help with Mum's stay.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Our bedrooms are beautifully furnished featuring en-suite wet rooms and wide doors to accommodate wheelchairs. Residents have a choice of attractive colour schemes and all bedrooms have profiling beds, comfortable seating areas and stylish recessed shelving and wardrobes.

News (0) & Events (0)

News

There are no news items for Warren Lodge Care Home.

Upcoming Events

There are no upcoming events for Warren Lodge Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Warren Lodge Care Home.

Meet the Team (1)

Akin Oyelekan
Akin OyelekanJob Title:Home ManagerJoined: 2022

I joined the team at Warren Lodge at the end of 2022 after working in the care sector for over 18 years. I hold an MBA, a BSc, a Level 5 NVQ in Health and Social Care and a Registered Manager (Adults) Award.

Having worked for several leading care companies in the capacity of leadership, management, and commissioning services, I have extensive experience in managing care homes for older people, including people who live with dementia, learning/physical disabilities, and mental health conditions. I also have a wealth of experience when it comes to managing larger teams. My motto is to “provide a service we and our loved ones would like to receive”.

I love the fact that no two days are the same. I enjoy seeing how the care we provide makes a difference in our residents' quality of life. I’m passionate about elderly and dementia care, quality improvement and the provision of compassionate person-centred care to all our residents. I’m also passionate about motivating team members for career progression, team member well-being and clinical education and improvement.

I’m a family-oriented person, I love travelling and meeting new people. I have recently relocated from London to Kent and I’m loving it.

Frequently Asked Questions about Warren Lodge Care Home

What types of Care is Warren Lodge Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Warren Lodge Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Warren Lodge Care Home?

Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Warren Lodge Care Home to the centre of Ashford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warren Lodge Care Home to verify any information. View our terms and conditions. Warren Lodge Care Home has an Enhanced Service -more info.