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Warren Lodge Care Home

Warren Lane, Ashford, Kent TN24 8UF
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Warren Lodge Care Home, Ashford
Warren Lodge Care Home, Ashford
Warren Lodge Care Home, Ashford

Warren Lodge provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities for reminiscence and stimulation. The home offers both long-term and respite care - stay for a few weeks or long as you need.

Large lounges and a pleasant sunroom are just a few of the...  

Care Provided by Warren Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,525From £1,680
Nursing CareFrom £1,700From £1,924
Nursing Dementia CareFrom £1,700From £1,925

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Warren Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Akin Oyelekan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Parking

  • On site parking available

Warren Lodge Care Home Reviews (77)

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9.6

Warren Lodge Care Home has a Review Score of 9.6 (9.639) out of 10, based on 20 reviews in the last 2 years. Over all time Warren Lodge Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from Rosie K (Daughter of Resident) published on 24 January 2018 Submitted via Website
Overall Experience
I was so delighted to learn that my mother was playing cards with other residents till after midnight last week, requesting more snacks and drinks at around 10.30pm! She is wracked with dementia, I am wracked with guilt that I can't look after her. However, this seems to prove that, in fact, she is much better being looked after by the professionals at Warren Lodge than anything I could do.

Kindness, endless patience, warmth and laughter are the order of the day at Warren Lodge. Oh and great food and a nice room too. Dementia is the cruellest of diseases and there are no perfect solutions, but this is really as good as it possibly could be. I am endlessly grateful to the team at Warren Lodge. Thank you.

Reply from Jayne Duck, Customer Services Administrator at Warren Lodge Care Home

Thank you for your review and kind words. It is lovely to hear that your mother is happy and settled and enjoying different activities with the other residents. I know that it is hard to have to let a loved one go into care, but I hope that the guilt is easing now that you can see how happy and well cared for your mother is in our care.

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Review from Angel J (Wife of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience
My family and I were very impressed by the wonderful care my husband received while he was a resident at Warren Lodge.

We as his family will always remember how wonderfully he was looked after till his death.

Reply from Jayne Duck, Customer Services Administrator at Warren Lodge Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff. I hope that in time when you look back on your husbands time with us it gives you comfort knowing that he was well cared for.

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Review from Terry W (Stepson of Resident) published on 19 January 2018 Submitted via Postal Card
Overall Experience

Amazing care. Loving, amazing care with dignity. Staff took time to know my step-mother and someone was always there to answer questions.

I can't understand that Warren Lodge Care Home needs improvement as I believe you couldn't get better - outstanding. I would recommend Warren Lodge Care Home every time.

Reply from Jayne Duck, Customer Services Administrator at Warren Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Sally T (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience

Staff friendly, well trained. Sympathetic. Room was tasteful, surroundings were lovely. Food was good and well presented.

Reply from Jayne Duck, Customer Services Administrator at Warren Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Jenifer M (Daughter of Resident) published on 27 November 2017 Submitted via Website
Overall Experience

Thank you all for the care and consideration shown to Mum and her family when they visit. It is comforting to us to know that Mum is so well looked after.

Reply from Jayne Duck, Customer services administrator at Warren Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Review from Lynn H (Daughter of Resident) published on 19 May 2017 Submitted via Postal Card
Overall Experience

I could not wish for a better team or environment for my father to be cared for by/in. So grateful to all the staff for the amazing care they provide.

Reply from Emily Wilson, Customer Service Administrator at Warren Lodge Care Home

Thank you for your lovely feedback, we really appreciate it. I am so pleased that you impressed with the environment, the staff and the care your father is receiving. The Bupa Customer Care Team.

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Review from Brian C (Son of Resident) published on 28 November 2016 Submitted via Website
Overall Experience
My father was a resident at Warren Lodge for 4 years requiring specialist care for his dementia. Looking for a suitable care home is difficult and confusing but from the moment the family viewed Warren Lodge we knew we had made the right choice.
Sadly Dad passed away last Sunday, but throughout his stay, his care has been exemplary from all members of staff, his room spotlessly clean and welcoming, and staff always on hand to look after his and the family needs.

We cannot express our thanks highly enough and would recommend Warren Lodge without hesitation to anyone seeking a suitable care home for their loved ones.

Reply from Rose Pickering, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.

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Review from Peter W (Partner of Resident) published on 21 November 2016 Submitted via Postal Card
Overall Experience

It has been my experience in the time that my partner has been a resident at Warren Lodge, to be a good one. There have been times when this staff have been hard pressed to attend to the comfort needs of my partner, she has had to wait for a while all be it not too long.

Reply from Rose Pickering, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Gwen F (Regular Volunteer) published on 15 November 2016 Submitted via Website
Overall Experience

Very caring and understanding staff who relate well to the residents and treat them with dignity. A variety of activities are organised with some volunteers coming along to encourage a 'sing-a-long' plus activities organised 'in house' and residents are encouraged to participate.

Reply from Rose Pickering, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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No Rating
Review from Dess B (Husband of Resident) published on 26 September 2016 Submitted via Website
Overall Experience

My wife has been in Warren Lodge Care Home for 8 months, her health has deteriorated due to her dementia. The nurses are excellent and besides carrying out their normal duties, respond quickly to any problems. Most carers are very good/excellent although I sense there to be a little lack of experience/understanding in one or two carers, (we all have to learn.) All management and staff including activities are all very friendly and are all on first term names. It was a very good choice of care home for my wife.

Reply from Lydia Waller, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Anne B (Daughter of Resident) published on 16 September 2016 Submitted via Website
Overall Experience

My Mother has been in Warren Lodge Care Home since January 2016. During this time, she has been there her health has, unfortunately, deteriorated as a result of Alzheimers. I have been very impressed with the standard of care she has received especially now she is bed ridden. I have also been impressed with the support that has been given to the family as a whole during this time.

Reply from Rachel Elliott, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Sue R (Wife of Resident) published on 24 May 2016 Submitted via Postal Card
Overall Experience

My husband is into his third year here. I am happy with all aspects of his care. What I have as an overall impression is that the training of staff is good and there is a team of good quality qualified nurses. I feel that for most they are all in it because they care and interact well with residents one to one. Everything is kept very clean and my hubby has not had flu or chest infection or the nasty virus mutating over the last couple of years. Never seen a member of staff at work with coughs and colds. The food is hotel quality - obviously a good chef and the food is also balanced for good health. I didn't even want to put value for money because over £5000 per month is far too much, but the South east is very expensive.

Reply from Rose Pickering, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Robert P (Husband of Resident) published on 24 May 2016 Submitted via Postal Card
Overall Experience

My wife has been a resident at Warren Lodge since September 1st 2015. All aspects of the care she has received there have been very impressive. A high standard of cleanliness is maintained. There is plenty of good food. First names or nick names or terms of endearment are much used. Much patience is shown. The staff have also been helpful to me if and when needful. The ambient temperature is well controlled at a sensible level. Value for money? This is the only care home of which I have much knowledge but I suspect it would be difficult to do much better at this sort of level.

Reply from Rose Pickering, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Gary F (Son of Resident) published on 18 March 2016 Submitted via Website
Overall Experience

As the son of a much loved mother, who is suffering from dementia and multiple other conditions, I am delighted that she has been placed at the magnificent Bupa Nursing home. In the past year there have been a number of reports regarding poor service at other homes all over the country, this home has no such problems. The staff are excellent, hard working and very Kind. The whole ambiance cannot be beaten!

Reply from Rose Pickering, Customer Service Administrator at Warren Lodge Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Geraldine A (Wife of Resident) published on 29 October 2015 Submitted via Website
Overall Experience

My husband has been a resident in Bupa Warren Lodge nursing home for over six months and I would recommend Bupa Warren Lodge nursing home for anyone else looking for specialist dementia care in the area.

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Review from Angela F (Daughter of Resident) published on 16 September 2015 Submitted via Website
Overall Experience

My Dad has been at the home for 14 months. I looked at 16 care homes before WL. This is an expensive home however Dad is safe and looked after by kind and caring staff who have got to know him as an individual, his likes, dislikes, dementia triggers, the carers and nurses have developed strategies and a gentle, persuasive but effective approach to some aspects of his care that he finds difficult to accept because of the illness. All the staff at the home from Management through to housekeepers and auxiliary are friendly, polite and respectful to both residents and relatives alike. Any problems that arise for my Dad are dealt with effectively and discreetly and I find everyone approachable. The Manager and Deputy are receptive and proactive in sorting out any issues or taking up any suggestions that may help in the care of my Dad. I particularly like the monthly care reviews with a nurse which means the care plan is constantly reviewed and always current and up to date, I and the staff can add particular details as they arise and Dad's health and mental well being is constantly monitored. From having a fairly stable turnover of staff last year there have been some changes in the last few months so a few new and perhaps inexperienced carers but the rotas at the moment seem to be balanced with experienced staff who the residents know well. Staff/resident ratio seems adequate most of the time although the carers always seem to have a heavy workload they remain cheerful. Although Dad chooses not to join in most activities, the Activity Coordinator is keen and enthusiastic in organising a variety of activities in the home. I particularly chose this home for all the reasons mentioned above but also easy access for Dad to his bedroom and the garden which is pleasant. Dad walks a great deal as part of the illness and wide light corridors help. No one home can answer every need but overall this home has so far met Dad's needs and he is kept comfortable and treated with dignity by all the staff. My hope is that fees are not increased this year after a hefty increase last year as this is a very good home.

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Review from Jim S (Husband of Resident) published on 5 August 2015 Submitted via Website
Overall Experience

In my opinion the staff and local management are the most important aspects of any care home. In the case of Warren Lodge I have found the staff without exception to be caring and efficient. Obviously well trained but although probably poorly paid I have seen so many examples of carers and nurses going "the extra mile" in looking after the residents. They are in the main happy in their work. My wife has been resident there for 28 months and is very well looked after and is as happy as it is possible for her to be under the circumstances. It is a great consolation to me and my family that her care is so good. Any health problems are quickly dealt with. I have visited at various times during the day and have been impressed by the fact that the staff are always welcoming and take a genuine interest in my health and welfare. Indeed I will go so far as to say that I regard them as a kind of extended family. The manager is relatively new to Warren Lodge but held a useful relatives meeting recently and was very receptive to relatives comments. We have already noticed some improvements and expect this to continue. It seems that the excellent housekeeping staff are somewhat understaffed as at times the rooms are not cleaned as thoroughly or as soon as I would like, I can see that they work extremely hard but clearly do not have sufficient time for the amount of work they are expected to do. This is one area where there is scope for improvement. I frequently have lunch with my wife in the dining room and generally find the food to be of a good standard with a variety of vegetables included. In the description of the home there is reference to the cinema, I am disappointed that this is unused as it is well appointed. I regularly make use of the Relatives Room where my wife and I can enjoy watching a DVD in a quiet comfortable space by ourselves. The gardens leave a lot to be desired but the new manager has said she will ensure that improvements to this aspect of the home are undertaken soon.

Reply from Warren Lodge Care Home, Bupa Care Homes at Warren Lodge Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 06 July 2026

Our bedrooms are beautifully furnished featuring en-suite wet rooms and wide doors to accommodate wheelchairs. Residents have a choice of attractive colour schemes and all bedrooms have profiling beds, comfortable seating areas and stylish recessed shelving and wardrobes.

News (0) & Events (0)

News

There are no news items for Warren Lodge Care Home.

Upcoming Events

There are no upcoming events for Warren Lodge Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Warren Lodge Care Home.

Meet the Team (1)

Akin Oyelekan
Akin OyelekanJob Title:Home ManagerJoined: 2022

I joined the team at Warren Lodge at the end of 2022 after working in the care sector for over 18 years. I hold an MBA, a BSc, a Level 5 NVQ in Health and Social Care and a Registered Manager (Adults) Award.

Having worked for several leading care companies in the capacity of leadership, management, and commissioning services, I have extensive experience in managing care homes for older people, including people who live with dementia, learning/physical disabilities, and mental health conditions. I also have a wealth of experience when it comes to managing larger teams. My motto is to “provide a service we and our loved ones would like to receive”.

I love the fact that no two days are the same. I enjoy seeing how the care we provide makes a difference in our residents' quality of life. I’m passionate about elderly and dementia care, quality improvement and the provision of compassionate person-centred care to all our residents. I’m also passionate about motivating team members for career progression, team member well-being and clinical education and improvement.

I’m a family-oriented person, I love travelling and meeting new people. I have recently relocated from London to Kent and I’m loving it.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warren Lodge Care Home to verify any information. View our terms and conditions. Warren Lodge Care Home has an Enhanced Service -more info.