1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Bupa Care Homes
  4. Locations Owned by Bupa Care Homes in West Yorkshire

Care Homes Owned by Bupa Care Homes in West Yorkshire

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in West Yorkshire

Only the locations & reviews in West Yorkshire for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10655 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in West Yorkshire (7)

 - Browse 7 Care Homes owned by Bupa Care Homes in West Yorkshire
List View
Map View
Sort By
Lindley Grange Care Home
Acre Street, Lindley, Huddersfield HD3 3EJ 
9.9 135 reviews
Lindley Grange Care Home, Huddersfield, West Yorkshire
"My mum has recently moved care homes into Lindley Grange. The staff have all been so welcoming and friendly! She was so overwhelmed on how…"   Read all 135 reviews
  • from £1,150 / week
  • 40 Rooms
Location Type Care Home

Staff at Lindley Grange offer a professional and friendly nursing care service to people living with dementia. Care plans are also provided to people who are looking for convalescence and respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Crossley House Care Home
885 Thornton Road, Bradford BD8 0HH 
9.9 108 reviews
Crossley House Care Home, Bradford, West Yorkshire
"My mum is currently in Crossley House care home. Me and my sister cannot fault it. They care so much for mum. They can't do enough for mum.…"   Read all 108 reviews
  • from £1,050 / week
  • 58 Rooms
Location Type Care Home

Crossley House warmly welcomes anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s. Located close to the village of Thornton, the home boasts ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wykebeck Court Care Home
543 York Road, Leeds LS9 6NH 
9.7 72 reviews
Wykebeck Court Care Home, Leeds, West Yorkshire
"My Mum, Jean, was a resident for just over 3 years. She passed away January 22nd and always had great things to say about her "5 star…"   Read all 72 reviews
  • from £1,200 / week
  • 84 Rooms
Location Type Care Home

**Over the coming months, the home is reducing its environmental impact by removing all gas from heating, catering & laundry services and replacing with electric to make Wykebeck Court Care home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cottingley Hall Care Home
Bradford Road, Bingley BD16 1TX 
9.7 142 reviews
Cottingley Hall Care Home, Bingley, West Yorkshire
"Aunty has settled into the home nicely after being there almost a year. She is well cared for and enjoys the activities. The carers /…"   Read all 142 reviews
  • from £1,210 / week
  • 40 Rooms
Location Type Care Home

Cottingley Hall offers both long and short term stays, providing residential, nursing, convalescence and respite care. The care home also provides care for older people with a physical disability and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Cleveland House Care Home
2 Cleveland Road, Edgerton, Huddersfield HD1 4PN 
9.7 104 reviews
Cleveland House Care Home, Huddersfield, West Yorkshire
"Barbara is very happy in this home, she gets on very well with all the carers and nursing staff who are very professional and helpful in…"   Read all 104 reviews
  • from £1,100 / week
  • 45 Rooms
Location Type Care Home

Cleveland House offers a range of individualised care options for people who require residential, nursing, convalescent and palliative care. A converted private house situated in Edgerton, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Sunnyview House Care Home
Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB 
9.7 113 reviews
Sunnyview House Care Home, Leeds, West Yorkshire
"Overall mum's experience of living at Sunnyview is a positive one. The care does depend a lot on which staff members are on but generally…"   Read all 113 reviews
  • from £1,150 / week
  • 84 Rooms
Location Type Care Home

At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Elmwood Care Home
3 Wetherby Road, Oakwood, Leeds LS8 2JU 
9.5 48 reviews
Elmwood Care Home, Leeds, West Yorkshire
"My mum has been living in Elmwood since Nov 2018 and my father from Aug 22 until October 25 when he passed away. During this time my…"   Read all 48 reviews
  • from £1,250 / week
  • 32 Rooms
Location Type Care Home

Elmwood practises personalised nursing and residential care for a number of requirements, including palliative care, convalescence and respite provision. They want their residents to enjoy their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Bupa Care Homes Reviews in West Yorkshire (722)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.656) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
  • 569
  • 139
  • 6
  • 3
  • 5
Date Published
  • 722
  • 65
  • 113
  • 215
  • 507
Reviewer Connection to Bupa Care Homes
  • 236
  • 139
  • 87
  • 35
  • 34
  • 27
  • 24
  • 22
  • 20
  • 19
  • 13
  • 11
  • 11
  • 10
  • 6
  • 6
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Cottingley Hall Care Home

from Jackie S (Niece of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aunty has settled into the home nicely after being there almost a year. She is well cared for and enjoys the activities. The carers / nurses are always available to help and assist with any needs. All staff are very helpful and caring. I feel happy that she's in the best place for her and I don't have
to worry about her being on her own at home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Cottingley Hall Care HomeThank you for your kind words. It is great to hear how well your aunt has settled in with us. We're delighted that your loved one finds the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. We're committed to making every day as positive and comfortable as possible for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cottingley Hall Care Home

from Jeff W (Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The breakfasts are superb. The other meals are okay depending on what you are given. my room is beautiful.
Staff are attentive and pleasant. I haven't come across anyone I don't like. rooms are kept very clean.
They attend to me whenever I need them. e.g. applying creams.
I have meaningful and
engaging conversations with the activity coordinators.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care HomeThank you for your feedback. We are happy to hear you find our staff to be attentive and pleasant. We really appreciate you taking the time to leave us your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from C K (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently moved care homes into Lindley Grange. The staff have all been so welcoming and friendly! She was so overwhelmed on how nice and bright it was, saying "it's all so wonderful, I love it here." She's settled in so well which has made us feel much happier that she is settled and happy
now!
They have lots of activities going on throughout the week to keep them engaged and stimulated. The food is lovely and presented well with lots of choices too.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Lindley Grange Care HomeWe appreciate you taking the time to leave us your comments. We are pleased to hear that the staff did everything possible to make the transition as easy as could be and that your mother has settled in comfortably with us. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. Your feedback will help us to keep improving the quality of care that we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wykebeck Court Care Home

from Chris M (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, Jean, was a resident for just over 3 years. She passed away January 22nd and always had great things to say about her "5 star hotel", the staff were always helpful with her and my questions. It was also lovely to see a couple of staff at Mums funeral last week. I'm going to miss you Mum.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wykebeck Court Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. It was an honour to have your mother with us for so long as a part of our Wykebeck Court family. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossley House Care Home

from L N (Friend of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently in Crossley House care home. Me and my sister cannot fault it. They care so much for mum. They can't do enough for mum. They look after her so well with her medications, washing, keeping her entertained with activities etc They always bring her fresh laundered clothes back very
quickly. She has a fresh jug of juice brought to her room daily and tea coffee etc.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Crossley House Care HomeThank you for your kind words. It is wonderful to hear how you and your sister are at ease with your mother in our care, this is exactly what we strive for. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Your feedback will help us to keep improving the quality of care that we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossley House Care Home

from A B (Daughter of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into care in January 2026 after previously being in another home which we found unsatisfactory. Since then she is a different person at Crossley House. The care is fabulous, the carers are friendly and willing to assist with anything. The food is excellent, with a great variety. The room
is cleaned regularly and kept very tidy. Great activities to participate in if you want to.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Crossley House Care HomeThank you for taking the time to leave your review. We are thrilled to hear that your mother is having such a lovely experience at Crossley House. One of our top priorities is providing peace of mind to the families of our residents- so it's lovely to hear your kind words. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. We hope to continue providing your loved one with the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cleveland House Care Home

from Graham M (Son of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barbara is very happy in this home, she gets on very well with all the carers and nursing staff who are very professional and helpful in all their work.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Cleveland House Care HomeWe appreciate you taking the time to leave us your comments. We are so pleased to hear that your loved one has settled in comfortably with us and is getting along well with the staff. Feedback like yours motivates us to keep striving to provide the highest standards of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Sunnyview House Care Home

from J W (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall mum's experience of living at Sunnyview is a positive one. The care does depend a lot on which staff members are on but generally good. The main concern is the food- sometimes is appealing and tasty other times cold and very bland! Need to hold regular relative/management meetings.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sunnyview House Care HomeThank you for your review. We are so pleased to hear that your mother is having a positive experience living at Sunnyview House. Thank you for your feedback about the aspects in which we can improve. We will discuss your feedback with the home's manager to help them continually improve their service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossley House Care Home

from Andrew D (Son of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Mum into Crossley House early January 2026 from another care facility that wasn't meeting her needs.
Mum is in her 90's, has a degree of dementia and is virtually blind due to age related macular.
To say that there has been a transformation in only 6 weeks, is a bit of an understatement.
Mum now enjoys the privacy and comfort of her own room (when she wants it) and is eating well again after a spell of significant weight loss. The food is very good and Mum is enjoying it.
Sometimes Mum realises she is no longer living in her own home and Crossley House have let us deck out her room with many of her personal and favourite things
Most importantly Mum tells us that the carers are kind and patient and that is exactly how we've found them when visiting. We have regular chats with Julie Allen the Manager and found her to be very competent, friendly and supportive
The family is happy that Mum is now in good hands and as content as she can be. She's settled nicely and we worry less
Reply from Natasha Burns-Leigh, Customer Service Advisor at Crossley House Care HomeThank you for your kind words. We are so pleased to have been able to support you and your loved one through such a difficult time. Your comments are a testament to the dedication of everyone in the home. Mealtimes are such an important part of daily life and it's lovely to hear that your mother is finding them enjoyable. We're committed to making every day as positive and comfortable as possible for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossley House Care Home

from Julie M (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Crossly House since 12 Dec '25 and we feel she has settled really well. We are very impressed and happy with Crossly House. The care is wonderful, the staff are amazing and they genuinely care for the residents. Amada on reception, Julie the manger, Julu the administator, Debbie and
Carole the activities coordinators are absolutely brilliant! There is always something going on and they have lots of trips out in the minibus. Crossly House is very warm and welcoming. The rooms are cosy and clean and we are very happy with mums care.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Crossley House Care HomeYour words remind us why we do what we do. It is wonderful to hear that your mum has settled in comfortably with us. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for recognising the effort our activities team put into creating meaningful moments with residents. We're committed to continuing to support you and your family in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from L D (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When selecting a care home for dad, we researched and visited Lindley Grange, as you can imagine it was an upsetting experience for us all, but the carers have made the transition a less stressful one and dad seems to have settled in quicker than expected. There is a homelike atmosphere and the environment
is clean and well maintained, we are kept up to date with dads activities / progress by Becky (who is amazing) and all the Carer's from what we've seen treat the residents with the up most respect and dignity. Thank you Lindley Grange
Reply from Fran Donno, Customer Service Adviser at Lindley Grange Care HomeWe appreciate you sharing your experience with our home. We are glad to help you and your family through such a difficult time and it is wonderful to hear that your Dad has settled in comfortably with us. We are pleased to hear that you are impressed with the care provided, the clean environment and the communication with staff at Lindley Grange. We're committed to making every day as positive and comfortable as possible for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from Rodney T (Brother of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife Karen and I found the premises to be a delight, very impressed with all aspects as depicted in the tick box section. We were fortunate enough to attend on an excellent entertainments day. Well done to everyone.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Lindley Grange Care HomeThank you for your feedback. It is lovely to hear that you found our home to be a delight. Thank you again for your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from Amy N (Granddaughter of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a 5 star carehome!
The building is to an excellent standard, inside each room is too, residents have different rooms to go to and space to themselves or to be with others.
The places they take residents out is always good and to their needs. The activities held are planned very well and bring
enjoyment to residents and also invite family and friends along too and some of the special ones.
The safety, care, hygiene and over all running of the home is a 5 out of 5 standard which is excellent.
My family member is cared for over and above by the staff and we couldn't ask for more.
Thank you!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Lindley Grange Care HomeThank you for taking the time to leave this wonderful review for our home. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We're pleased to hear that you've enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We hope to continue providing your loved one with the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossley House Care Home

from Steven T (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into Crossley on an assessment visit after 2 weeks respite. We were welcomed with friendly, caring people. We were reassured immediately that he would be very happy there. Over the period dad was in there he was very happy, loved the staff, enjoyed most meals especially the porridge. He enjoyed
activities such as bingo, quizzes, singers, events, parties i could go on. We were always welcome on any and every visit. You could tell the staff genuinely liked and cared for him dearly. There was always someone to ask about any changes etc. They all definitely knew about his care. We can honestly say I feel that the staff although professional became our friends through the time Dad spent there. Even at the end they were respectful of dad's and the family's wishes. Ensuring he was well cared for and yes I think I can say it 'loved".


Thankyou to all the staff involved in dad's care we will really miss our visits to Crossley House.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Crossley House Care HomeYour words remind us why we do what we do. We want our home to feel like a community, and it's wonderful to hear that you have felt a part of it. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from Caroline W (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm really happy with the care my mother is receiving. Everyone is friendly and courteous towards her. She is always busy and there is lots to keep her occupied, which helps her a lot. She enjoys the visitors and the entertainment that is arranged. I feel happy in the knowledge that she is settled and
is being well card for.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Lindley Grange Care HomeThank you for taking the time to leave this lovely review. Hearing that our care brings you peace of mind truly means so much to us. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wykebeck Court Care Home

from John L (Brother of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All aspects of this home are outstanding. We would Strongly recommend this home to other families. The nursing care is strong and meets personal needs of the resident. The quality of care is of the highest standard.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wykebeck Court Care HomeThank you for your lovely review. Providing peace of mind for families is one of our top priorities, so your words mean a lot. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're committed to continuing to support you and your family in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from L C (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Lindley Grange Care Home. My mum has been in there for 7 months and has received excellent care. The carers are very loving towards the residents and the home has a very homely and welcoming atmosphere. It is a a well manged home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Lindley Grange Care HomeThank you for taking the time to leave this lovely review. It is great to hear that you feel reassured with your mother in our care. We look forward to continuing to provide your loved one the best level of care possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cottingley Hall Care Home

from Susan A (Wife of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent place. Very clean. Food excellent. Staff are amazing, friendly, kind and very caring.
This nursing home is truly a wonderful place and genuinely cares about the residents. They treat everyone with dignity and respect, and it shows in the warm, welcoming atmosphere.
Communications with
families is excellent. It's reassuring to know our loved one is in such capable and compassionate hands.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care HomeThank you for taking the time to leave your review. We are happy to hear you describe our staff as "amazing, friendly, kind and very caring". It is always nice to hear from family members feeling like their loved one is well cared for. Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cleveland House Care Home

from Susan K (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Christmas day was absolutely first rate. There were 4 of us to visit here & we were made so welcome & looked after all the time were were here. The dinner was fab, very tasty & hot & the whole atmosphere was very Christmasy. It is the first time my son & his partner had visited & they commented how
clan the rooms were & how caring all the staff were towards Beatrice & to us. We had a lovely Xmas day. Thank to every body for making our day special.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Cleveland House Care HomeWe appreciate you taking the time to leave your review. We are thrilled that you were able to join us at Cleveland House for Christmas Day. One of our top priorities is making sure our residents and their families feel welcomed and engaged. We are pleased that you found the home to be welcoming and clean- this is exactly what we strive for. We are looking forward to seeing you again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cottingley Hall Care Home

from E T (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved into Cottingley Hall, the transition into the home was prompt, smooth and very well attended to. The administrative team are kind, informative and detailed, the Care home Manager is well knowledgable about my mother's case and is proactive, supportive and kind.
The care
team are prompt, attentive and caring.
We thank the whole team for all their hard work and efforts towards my mother and us as a family during this difficult time.
On arriving at the home my mother was warmly welcomed and her needs met with equipment and care immediately. She is in an environment that is stimulating, healthily and well maintained and equipped now and we look forward to working with the home to support my mother and give her a quality of life that will have her feeling its a home from home.
Thank you from the whole family.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Cottingley Hall Care HomeThank you for taking the time to leave this wonderful review. The process of choosing the right care for a loved one can be daunting- so it's great to hear how smooth the transition was for you and your mother. Every member of staff at Cottingley Hall from the administrators and managers to the carers and custodial staff go above and beyond to make sure every resident is well cared for and has everything they need from the moment they arrive. We are looking forward to working collaboratively to provide your mother with the best level of care and to create many happy memories with her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.