Care Homes Owned by Bupa Care Homes in West Yorkshire

I would like to thank everyone at Lindley Grange for all the love, care & support you have given my husband + I since he was admitted. All the staff have been amazing as I appreciate this is not an easy task at times for all of you. A big thank you to all of you.

The atmosphere just feels so good amongst residents, carers and other visitors.

My cousin came from Ireland for the day to see my Dad. The staff were amazing at getting him showered + in his best clothes & into the lounge early. All the staff went above & beyond making the visit very special. A beautiful table was set up in the lounge for lunch for them as well as myself & my sisters. It felt a very special occasion for my Dad. Nothing was too much for the staff! Later in the day we were brought tea & biscuit and my Dad had a truely wonderful visit. My cousin left knowing my Dad is being cared for in an excellent home with the most amazing staff. Nothing was too much trouble, an excellent team! Well done Cleveland House!

I feel my Dad is safe, happy and well cared for. This gives me peace of mind. Thank you.

He feels very safe & settled in his New environment. All 3 lounges have had a refurb & look amazing. We have enjoyed using all the new garden furniture which has been great for a family gathering.

Laundry staff also do an amazing job with his clothes and dad is always well presented.

Crossley House is a lovely care home where the staff are kind,polite and very friendly making everyone feel welcome whether you are a resident or a visitor,the choice of food is excellent and rooms are kept lovely and clean

My husband moved into Cleveland House just over 12 weeks ago, following a 7 week hospital admission. After caring for him at home for many years we finally couldn't manage any more. He was very reluctant initially and just wanted to go home despite acknowledging that we wouldn't be able to cope. All the staff have been wonderful to us both and thanks to the consistency of that, my husband is now more accepting of his situation and is settling in. It's been a difficult time, but I can now visit him at Cleveland House and leave knowing that he is well cared for professionally with love, fun and dignity.

This is the only Care home I visited (on recommendation) and was immediately impressed and anxious to secure the vacant room we saw at the time. My husband has now been there 3 weeks and I am happy every day when I visit how many staff there are around, all smiling and welcoming. They are so patient and responsive and have got to know him quickly. I do like their positive, can-do attitude. It's difficult leaving home to go into care but he has settled in remarkably well and I feel confident that he has the best possible care at Cleveland House and our family made the right choice.

I have been made to feel very welcome at Wykebeck Court, the manager and staff are very approachable, friendly and supportive. I get the help I need and am treated with dignity and respect. The rooms and communal areas are kept very clean and comfortable. I feel safe here. I have the freedom to do what I choose each day. My visitors are made welcome. A big thankyou to everyone at Wykebeck Court.

My 96 year old aunt has been a resident for 9 months. On each of my weekly visits I have found the staff to be friendly and welcoming. My aunt has had good care. Unfortunately she is having to move in June as her funds will no longer cover the expenses. Sonia, the Financial Administrator, has been most helpful in providing advice on engaging Social Services and the Early Intervention Team. She has also been very patient in explaining the processes that I must go through over the next few months in order to get Local Authority funding. Sonia is always professional but shows kindness and understanding too.

My mother was moved into Cottingley Hall from hospital for palliative care. She was none verbal, eating & drinking barely anything and was sleeping unto 20 hours a day. Since arriving at Cottingley Hall she is now completely verbal, eating 3 meals a day & has gone from being given just a couple of weeks left to live to being happy & settled. I cannot thank the staff enough for how my mother has turned around & the care she is now getting.

Cleveland House has been a fabulous place to have my dear friend reside. When faced with finding a care home, it is daunting but the moment we stepped inside the home we knew it was the right place. The staff have been amazing. Kind and compassionate. The care has been unbeatable and my friend was welcomed into the family. During her final weeks she was treated with such dignity and respect and it was a comfort to know she was not alone when she passed away.

I would thoroughly recommend this care home. The staff have been very helpful, the food good and premises comfortable.

The daily activities to outing ,sweet treats and flowers these were just some of the loving gestures provided to my nan during her time at Crossley.

Very clean, kind attendance to his needs.

I can only applaud the excellent performance of care my mum received from all the friendly care team.Mum really enjoyed her time there and felt at home and very kindly treated. She ate well and felt secure and safe .Nothing was too much for the team. She will be going for respite again and is looking forward to it. Thank you ALL at Crossley House

Amazing caring staff lovely homely and caring environment.

Initial room not satisfactory but staff were approachable - adaptable and the issue was soon resolved. Room clean and staff very friendly, helpful nothing too much trouble.

Happy care home, mum is always smiling and happy to be here.