Lindley Grange Care Home, Huddersfield, West Yorkshire
Lindley Grange Care Home, Huddersfield, West Yorkshire
Lindley Grange Care Home, Huddersfield, West Yorkshire

Staff at Lindley Grange offer a professional and friendly care service to people living with dementia and Parkinson's disease. Care plans are also provided to people who are looking for convalescence and respite and to those who require palliative care.

Within walking distance to nearby village Lindley, this purpose built home has been carefully designed to provide high quality accommodation and facilities. All bedrooms are ensuite and have a 24 hour call system.

The on-site chef works hard to cater for each resident’s dietary needs and provides a hot and cold option at every mealtime. A personalised birthday cake is always made for residents’ birthdays.

Friends are encouraged to join in monthly events arranged by the home for residents to enjoy, as well as daily activities such as flower arranging, movement exercise classes and light gardening activities.

Group: Bupa Care Homes

Person in charge: Charlotte Kenny (General Manager)

Local Authority / Social Services: Kirklees Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia

Specialist Care Categories: Alzheimer's

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Spanish; Castilian, Panjabi, Punjabi, Polish, Urdu

Single Rooms: 45

Rooms with ensuite WC: 45

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Lindley Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Lindley Grange Care Home has a Review Score of 9.5 (9.545)

The Review Score of 9.5 (maximum of 10) for Lindley Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Lindley Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.656 for Lindley Grange Care Home is calculated as follows: ( (67 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 96 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.889 Points relating to the number of positive Reviews for Lindley Grange Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9 Target = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lindley Grange Care Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lindley Grange Care Home

  • Daughter of Resident/Service User
    4
  • Wife of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

My father was cared for at Lindley Grange for 6 months until his death in December. He had complex physical and psychological care needs. I can't praise the staff highly enough. His end of life care was well planned and managed and the staff made every effort to liaise with the NHS end of life care services to ensure that his last days were comfortable, dignified and compassionate. I was able to keep vigil for three days and was extremely well cared for myself with the utmost kindness and sensitivity. Within the boundaries of his illness, Dad was happy at the home. My sad memories of the long goodbye caused by Dad's dementia, are mixed with a renewed faith in human nature thanks to the wonderful end of life care at the home and the professionalism of the caring staff. Thanks to all at Lindley Grange.

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Lindley Grange Care Home responded to this review on 12 Jun 2017:

So Sorry to hear of your loss, please accept our condolences. It is lovely to hear that your Dad was happy at the home and that we did make it a happy time for him and that you had the knowledge that he was being looked after and cared for extremely well in his short time with us.

The compassion, care, kindness and friendliness shown particularly by the carers as well as all the staff at Lindley Grange are what make it such a good home for our beloved relatives. The food is varied, tasty and nutritional elements worked out and a dietician. Various activities are arranged to try to stimulate the residents. I feel that my husband's personal needs are taken care of by the staff so that I can spend quality time with him when I visit each day.

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Emily Wilson, Customer Service Administrator at Lindley Grange Care Home responded to this review on 04 Apr 2017:

Thank you for sharing your lovely feedback with us, we really appreciate it. I am so pleased that you are happy with the service Lindley Grange are providing. I will pass on your kind comments to the home's manager. The Bupa Customer Care Team

I find the care in Lindley Grange is exceptional and is down to the carers who are so conscientious in all they do and take a personal interest in all the residents and treat them as an extension to their family. I come every day to be with my husband, so I see it first hand. He is really happy here and I always feel welcome. I don't think that any other care home could be as good or better than Lindley Grange and I mean that sincerely.

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Jamie, National Development Manager at Lindley Grange Care Home responded to this review on 27 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

I cannot speak too highly of the staff and care offered by them, both to my aunt and to us, her family. When at 92 years old and with advanced Alzheimers disease, she was admitted to hospital with an unexplained broken and dislocated shoulder, Lindley Grange offered her a "home". Her previous care home refused to have her back and she was deteriorating rapidly. It was a comfort that her last few weeks were spent with people who genuinely cared; who were well-trained, professional and kind. They supported our family as well as our aunt.

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Jamie, National Development Manager at Lindley Grange Care Home responded to this review on 27 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

The team at Lindley Grange are exceptional, they provide excellent care in a homely environment, the carer's look after your relative as if they are their own family, you are always kept informed about how your relative is and any concerns they may have about them, the rooms are kept clean and tidy by a great cleaning team, the catering is first class, the activities coordinator ensures that every resident has some form of activity no matter how little they are aware of or can do and she tirelessly raises funds to take the residents on outings or to provide things for them, the home has a regular hairdresser who always managers to do mum hair as we know she would like it. The home is well managed and the managers have an open door policy and are always available and ensure any concerns are dealt with immediately,

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Jayne Duck, Customer servicies administrator at Lindley Grange Care Home responded to this review on 09 Feb 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Dad moved to Lindley Grange Care Home in June 2016. Prior to that, he was in a care home that couldn't meet his needs. He was made to feel very welcome from the start and settled in very well, he's happy, safe, clean and tidy. The nursing care Dad receives is excellent from the staff who are all well trained in dementia care. Any problems with his health are dealt with straight away and I am always involved. There's always a wide range or activities and entertainment. The food is good, plentiful and caters for all dietary requirements. The management team is excellent, with an open line of communication at all times. Glad Dad is at Lindley Grange.

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Jayne Duck, Customer services administrator at Lindley Grange Care Home responded to this review on 24 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Dad moved into Lindley Grange Care Home in August. Initially, we had a couple of issues regarding his care and the cleanliness of the home, but after discussions with the manager, these were promptly rectified and we are now very happy with the home. The nursing care Dad receives is excellent. Any problems with his health are promptly dealt with and his family are always kept well informed. The staff are excellent.

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at Lindley Grange Care Home responded to this review on 12 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Lindley Grange is an excellent place. My Mother who has dementia is well cared for, the staff love her, she loves them. Her needs are met. I know that she is in the best place. Staff discuss her care with me and I feel Mum is in her own home.

How likely would you be to recommend Lindley Grange Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Lindley Grange Care Home responded to this review on 19 Dec 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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