Lindley Grange Care Home

The food is freshly made and lovely.

Since moving to Lindley Grange, my mother-in-law has been much calmer and happier. The atmosphere in the home is lovely and all the staff are kind and caring. It feels like she really matters in the home and staff genuinely care about her. It feels like family.

We've been here for 18 months and the standard has been very good throughout. There have been staff changes but this has not reduced the quality of the care at all.

Only downside can be a bit noisy.

Excellent in most respects. Some concerns about safety.

My friend has been a resident since March. I cannot praise the staff enough for their patience and care. There is a lovely friendly atmosphere from the moment you step through the door. The activities provided are amazing. The cleanliness is five stars. My questions are always answered with honesty and my friend's care is superb.

Absolutely amazing caring and friendly staff, five-star treatment and care to the residents too, always interacting with them and the activities are amazing. My friend seems so happy there and that's the most important for her and us. Thank you so much for everything you all do to make the residents happy, she deserves the best, she was always such a character and I still see this in her now.

Over the past 5 years the highest standards of care and compassion have been experienced by my relative in this nursing home. Sensitivity is shown towards all residents, whose needs are individualised so that suitable activities (involving lots of variety, humour and fun) can engage each and every one. From leader/manager to cleaning and maintenance staff, there is effective teamwork and friendly rapport to ensure safety, sense of community, good nutritious food, care/nursing care where needed and insightful, sympathetic companionship - such qualities consistently support the 'Lindley Grange family'. Surroundings are cheerful and comfortable. Lindley Grange staff always go the extra mile; their patience and ability to 'find a way' whatever arises is outstanding. Relatives are made welcome; staff are always honest, open and tactful. A heartfelt thanks to you all!

My mother-in-law (widowed 28 years ago) moved to Lindley Grange a year ago after her deteriorating dementia meant she required more care than home carers who had looked after her for 4 years could manage. We moved her here as my mum had enjoyed it here a few years ago. We live 3 hours away and are not able to visit very often (because of other family health problems). I love to see all the exciting activities on the social media page that they arrange here. My mother-in-law certainly never stroked a Llama before she came here! She was never any good at baking so that activity is out! She is definitely getting good care here - always in clean clothes - and having a very enjoyable social life that she no longer had at home.

Since my sister-in-law has been at Lindley I have not seen her this happy for ages. Well done to the wonderful staff. The various events and experiences are brilliant. Well done Lindley Grange, keep it up.

Thank you, Lindley Grange; you're all brilliant.

My friend has been a resident for about 3 years, and the care she receives daily is heartwarming. She is content, happy and although not able to physically partake in many activities they always try to get her involved in some way. You only need to look at the daily posts online to see how happy and content all the residents are. They are kept physically and mentally active and are involved in helping with little tasks around the home. The care team right across the board from management to domestic are amazing. Lots of varied themed days and entertainment, and one-to-one treats. A truly brilliant place to know loved ones are treated with the utmost care and respect in a clean safe and loving environment!

Lindley Care Home has been brilliant for my dad. The staff there are always friendly and polite in what I’m sure is a very challenging job. The activities the care home put on and regularly share on social media always help me feel at ease with my dad's journey with what is such a horrible disease. Most recently the activities coordinator has gone above and beyond by writing to Arsenal football club and getting the most wonderful response and signed letter that myself and Dad will treasure forever. Thank you so much.

When I visited today, the team were on hand to support all the residents; there was always someone present and available should they be needed to acknowledge every resident, even if they couldn’t understand what they were saying, they still took the time to be with them, to reassure them etc.

Thank you (isn't enough).

As with all care homes, the main room for improvement, in my opinion, lies with training agency staff and making sure that they are reading my grandad's care plan, aware of his challenges, and also going that extra mile (e.g. even a brief chat or giggle with my grandad as they bring him his lunch). I'm aware, however, that needing to recruit agency staff is a wider issue, impacted by funding and staffing.

I would certainly recommend Lindley Grange to dementia sufferers needing a high level of care.

Amazing welcome from the staff when Mum joined in August. The team have made Mum feel safe and comfortable and she in now flourishing under their care. I couldn't be happier to see her enjoying herself every day... brilliant!

The staff at the Lindley Grange are all so welcoming, friendly and easy to talk to and even include my children in the activities they are doing when we are there. I really didn’t want my grandma to go into a care home, but it had to happen and I am so glad we chose this one.

The staff care about the residents and acts on any requests or queries immediately. The difference between the standard of the care home and the care my mother-in-law receives here cannot be compared. We are very happy with everything.