Care Home Owned by Bupa Care Homes in Oxfordshire

they took him to hospital.

with the response and further advice.
The nursing staff seem kind.

a good atmosphere in the home.

by new rules & management are conspicuous by their absence, indeed some residents do not know who the manager is. I admire all these staff for their dedication, I think the manager is lucky to have such a caring team. Instead of more posters & target info on walls one to one talk or praise would impress me more.

and the transfer of Doctor to the Care home practitioner was a relief for all the family. She is still struggling with the food and needs to encouraged to eat as she no longer has access to her choices but the carers are patiently getting her adjusted. From my point of view we are satisfied that she is being well looked after and safe in her new environment. My only slightly negative comment is that the staff cover at weekends is very stretched and laundry items seem to disappear regularly.

who had such fun. The managers made all the arrangements, the kitchen staff served excellent refreshments and the carers got my mother ready and looked after her so kindly and skilfully.
They made it a very special occasion for all the family.
My mother has been at Green Gates for 18 months, after a series of falls and breaking her hip. She was very frail and confused but the excellent nursing care has made her much more comfortable and happily settled. We have met so much kindness and love from the excellent carers, nurses and managers. We are always welcomed as visitors at any time.

be involved with them personally. Facilities like baths are not available, having been converted into an equipment store room. Activities seem patchy and unpredictable, although good when delivered e.g. Owls and penguin contact.

forward to the activities which are well organised this winter.