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Care Homes Owned by Bupa Care Homes in Staffordshire

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Only the locations & reviews in Staffordshire for Bupa Care Homes are being shown.

Bupa Care Homes Locations in Staffordshire (1)

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1 Care Home owned by Bupa Care Homes in Staffordshire

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Aston Court Care Home
Little Aston Hall Drive, Little Aston, Sutton Coldfield B74 3BF
9.659 Reviews
Bupa Care Homes
Aston Court Care Home
"My mother says that she couldn't wish for a better place to be and she is happy I found it for her. The staff are kind and give her hugs...."Read all 59 reviews

from £1,100 / week52 rooms

Location Type: Care Home

Aston Court offers long-term residential, nursing, convalescence, palliative and respite care. Aston Court takes pride in ensuring that its often frail residents can enjoy a safe and comfortable setting... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in Staffordshire (59)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.636) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Showing 59 reviews matching selected criteria
Review of Aston Court Care Home from Lesley T (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card•
Overall Experience

My mother says that she couldn't wish for a better place to be and she is happy I found it for her. The staff are kind and give her hugs. She enjoys the activities, like the exercise, gardening and music, even if she has to be persuaded sometimes. I am happy that she is safe and cared for. It means we can sit and have a laugh, and her friends can visit or take her for coffee.

↩Reply from Fran Donno, Customer Service Adviser at Aston Court Care Home

We appreciate you sharing your experience with our home. We are so pleased to hear that your Mother is enjoying her stay at Aston Court Care Home and it's lovely to know that you feel reassured that your Mother is safe and well looked after. Please don't hesitate to reach out if there's anything more we can do.

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Review of Aston Court Care Home from G V (Godfather of Resident) published on 26 February 2026 Submitted via Website•
Overall Experience
Hi there to all at Aston Court care home.
Just to say a few words about the home.
It's truly an absolutely pleasure visiting our gloria, the carer's our unbelievable fantastic, we've never seen such kindness in a nursing home before, and carering,
Truly all the staff our Just brilliant,.
The management is second to none.

And most important It's absolutely spotless, God bless you all for your wonderful work.

↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Aston Court Care Home

Thank you for taking the time to leave your wonderful review. It's reassuring to hear that our approach to care has brought you and your family peace of mind. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. We hope to continue providing your loved one with the best possible care.

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Review of Aston Court Care Home from Steve M (Son of Resident) published on 20 February 2026 Submitted via Website•
Overall Experience
What a fantastic continuing care facility for my Mum!
As with some years ago, the care taken by the staff for my Mum and the other residents is second to none and nothing is too much trouble.
I also wish to thank you for the weekly face to face video calls you arrange with myself and Mom and long may they continue!

We will try to visit again at some point when we can, but in the meantime many thanks!

↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Aston Court Care Home

We appreciate you taking the time to leave us your comments. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We hope to continue providing your loved one with the best possible care.

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Review of Aston Court Care Home from C G (Daughter of Resident) published on 17 November 2025 Submitted via Website•
Overall Experience

Mom is happy has a better quality of life Since being at Aston Court. Staff have always been approachable and very friendly. Food is always eaten and smells delicious, room is always clean and clothes washed and neatly put away. Thank you all

↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Aston Court Care Home

Your review means a great deal to our team and we're so grateful you shared your experience. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognized. It's great to hear that the dining experience has been a highlight for your mother at...  

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Review of Aston Court Care Home from J K (Granddaughter of Resident) published on 19 May 2025 Submitted via Postal Card•
Overall Experience

The staff are very approachable and friendly. They care about my granddad. He is encouraged to participate in all parts of the care home life. Granddad enjoyed pompom making but loved the gardening. The staff supported him in planting plants into pots. They talked to him. Granddad loved this, and this helped his communication as he told us lots of details about the activity. Thank you.

↩Reply from Lisa Henderson, Customer Care Advisor at Aston Court Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Grandad in our care. It is always nice to hear words like "Approachable" and "Friendly" being used to describe our Staff. It is lovely to hear your Grandad is loving the activities especially the gardening. We hope to continue providing your Grandad with the best possible care.

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Review of Aston Court Care Home from Judith H (Wife of Resident) published on 7 May 2025 Submitted via Postal Card•
Overall Experience

I have nothing but praise for the staff & the way they care for my husband. He is treated with dignity & kindness from all the staff. I would have no problem in recommending Aston Court Care Home.

↩Reply from Grace Langfield, Customer Service Adviser at Aston Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well. Please let us know if there is anything else we can do to make your Husband's stay as comfortable as possible.

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Review of Aston Court Care Home from Linda W (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card•
Overall Experience

My mother has been in Aston Court Care Home since December 2024. Her care in this period has been very good. The carers and nurses are all very helpful and obliging. My mother has settled in well.

↩Reply from Lisa Henderson, Customer Care Advisor at Aston Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Obliging" being used to describe our Staff. It is great to hear that your Mother has settled in well at Aston Court Care Home. We hope to continue providing your Mother with the best possible care.

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Review of Aston Court Care Home from Diane R (Resident / Service User) published on 29 April 2025 Submitted via Postal Card•
Overall Experience

I am here at Aston Court nursing home for residential recuperation after a heart valve procedure. It is very pleasant, comfortable, clean, bright, quiet, peaceful and in lovely grounds. Staff are wonderful, kind, caring, respectful, cheerful, helpful, patient, efficient and hard-working. Residents are provided with singalongs & activities they clearly enjoy. I have around 12/13 allergies to foods, some severe causing anaphylactic reactions but the kitchen staff are very careful and have protected me. I am well looked after here. Decent variety of meals or one can ask for something different. Size of meals is good, even for me. I recommend Aston Court and would come again if needed.

↩Reply from Maria Ricketts, Customer Care Adviser at Aston Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Cheerful" and "Helpful" being used to describe our care. We hope to continue providing you with the best possible care.

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Review of Aston Court Care Home from Anthony S (Respite Resident) published on 7 November 2024 Submitted via Postal Card•
Overall Experience

I arrived for two weeks of respite care but stayed for six due to unforeseen circumstances. I was warmly welcomed, escorted to my room and helped to unpack. My room was adequate, neat and tidy and the bed comfortable. At mealtimes, I was called for and directed where to sit. I found the menu to be very good and varied and tasted very nice. I thoroughly enjoyed myself at Aston Court Care Home.

↩Reply from Fran Donno, Customer Service Adviser at Aston Court Care Home

We appreciate you taking the time to leave us your kind words. We are pleased to hear that you felt so welcome and that you felt like a part of our Aston Court family. It is lovely to hear that you were impressed with your comfortable room, delicious meals and the support from our staff. Thank you for choosing Aston Court Care Home for your stay.

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Review of Aston Court Care Home from Sue W (Daughter of Resident) published on 16 October 2024 Submitted via Website•
Overall Experience
I can't thank the manager and her team at Aston Court Care Home enough. The care our mom received was the best we could ever wish for. Respect and compassion were shown to Mom throughout by all staff not only for Mom but also to us all. We really appreciated what you did for us between the tears and laughter.

You made a tough time a lot easier with privacy and your support throughout. Keeping us updated at every stage. Thank you all so much! You are all wonderful people, I mean this from my heart.

↩Reply from Fran Donno, Customer Service Adviser at Aston Court Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time and we are so pleased that you felt supported through these times. We are so happy to hear you felt like a part of our Aston Court family and that your mom was treated with respect and compassion...  

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Review of Aston Court Care Home from Jennifer M (Niece of Resident) published on 16 October 2024 Submitted via Website•
Overall Experience
We cannot thank the staff enough for the wonderful care they gave my aunt for the four years she was at Aston Court. The standard of care was excellent and the homely feel of the place made it easy to visit and talk to staff. We were kept informed and always contacted for the slightest concern.

My aunt's final days at the home saw compassion, care and respect for her. Sadly she passed away but the carers were with her to the end.

↩Reply from Fran Donno, Customer Service Adviser at Aston Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is lovely to hear that you were kept well-informed and you felt supported through these times. It is always nice to hear words like "Compassion" and...  

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Review of Aston Court Care Home from M A (Respite Resident) published on 17 September 2024 Submitted via Postal Card•
Overall Experience
My whole experience at Aston Court has been excellent. Right from when I first arrived to the final week.
I resided for respite after major hip surgery and have found the care excellent.

The carers and management have been very supportive and encouraging and made my stay very pleasant.

↩Reply from Maria Ricketts, Customer Care Adviser at Aston Court Care Home

Thank you for your kind words. We are glad to have helped you through your recovery with us and we hope we made your respite stay comfortable. Thank you for choosing Aston Court for your stay.

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Review of Aston Court Care Home from A M (Daughter of Resident) published on 11 September 2024 Submitted via Postal Card•
Overall Experience

Very pleased with the care my father receives. His needs are met on all levels - staff are polite and caring.

↩Reply from David Mclean, Customer Service Adviser at Aston Court Care Home

Thank you for taking the time to leave your kind review. It is always nice to hear words like "staff are polite and caring" being used to describe our care. We hope to continue providing your father with the best possible care.

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Review of Aston Court Care Home from Susan B (Daughter of Resident) published on 23 August 2024 Submitted via Postal Card•
Overall Experience

My mum was admitted into Aston Court in October 2022. This was such a hard decision for myself, my son and my daughter. We had looked after Mum at home for almost six years as she had developed Alzheimer's and we could no longer cope. The care and kindness that all staff have shown to my mum is outstanding. She is 95 years old, and still fighting, and I cannot praise the staff enough. We walk away happy when we visit Mum, knowing she is happy and cared for.

↩Reply from Rosie Smith, Customer Advisor at Aston Court Care Home

Hello and thank you for leaving such a lovely review for the staff at Aston Court Care Home. We appreciate that this is a tough decision for every family and are happy that the home and staff have made this transition smoother. It is always wonderful to hear our care described as "outstanding" and...  

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Review of Aston Court Care Home from Paul R (Son of Resident) published on 10 June 2024 Submitted via Postal Card•
Overall Experience

On arrival to the care home my mum's overall health was very poor. Her health and well-being have improved greatly since arrival. My mum has made friends and now spends her days in the communal area and engages with the many activities. She enjoys the food and all the cups of tea. My mum is very happy at Aston Court and considers the care home to be her new home. She enjoys talking with the staff and as a family we could not be happier. Thank you.

↩Reply from Grace Langfield, Customer Service Adviser at Aston Court Care Home

Thank you for taking the time to leave your comments. It is really amazing to hear that the quality of care that our staff have provided to your mum has increased her quality of life so much. Please let us know if there is anything else we can do to make her stay as comfortable as possible.

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Review of Aston Court Care Home from Sharon W (Daughter of Resident) published on 30 November 2023 Submitted via Postal Card•
Overall Experience

Since our mom has been a resident of Aston Court Care Home, she has been made welcome and always treated like a family member. With encouragement, she has started taking an active part in the activities. She is always happy when we visit and her mobility has improved.

↩Reply from Grace Langfield, Customer Service Adviser at Aston Court Care Home

Thank you for taking the time to leave your review. We are so pleased to hear that since coming into our care at Aston Court, your mom's health and ability have improved and we only hope to help her further with this. We are happy to hear your mom feels like a part of our family and please do let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review of Aston Court Care Home from Jayne W (Friend of Resident) published on 30 November 2023 Submitted via Postal Card•
Overall Experience

Always friendly staff who integrate with residents in a caring manner. Residents are treated with respect and cared for very well. When I visited, you can see the interaction between staff members and residents is very good, 'natural'! The home is always very clean and well cared for.

↩Reply from Grace Langfield, Customer Service Adviser at Aston Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from friends and family members feeling like their loved ones, and other residents in the home, are cared for and treated with the utmost respect. We are looking forward to seeing you again.

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Review of Aston Court Care Home from Ben B (Grandson of Resident) published on 14 February 2023 Submitted via Website•
Overall Experience

Honestly, words cannot express enough just how incredible this care home is! Having moved my nan from another nursing home where she was left in bed and rapidly went downhill - we moved her to Aston Court in October and since then she has become a different person! She is happy, smiley and has 'come back to life'. The attention to detail that the staff provide here is outstanding. They really do care, even when they have so much to deal with they have time for you as relatives and keep you informed about everything. The activities are exceptional and the activities coordinators go above and beyond for the residents. Thank you to everyone at Aston Court. It really is a special place!

↩Reply from Rebecca Kellegher, Customer Service Adviser at Aston Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Nan in our care at Aston Court. It is really pleasing to hear she has "come back to life" since moving in with us. If there is anything more we can do to make her stay as comfortable as possible please don't hesitate to let us know.

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Review of Aston Court Care Home from G B (Friend of Resident) published on 28 October 2022 Submitted via Website•
Overall Experience

Very happy with everything. Cannot fault anything. The home is always clean. All the staff are very friendly in all departments. There always seems plenty going on to keep the residents occupied so they do not get bored.

↩Reply from David Mclean, Customer Service Adviser at Aston Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your friend in our care. We hope to continue providing your loved one with the best possible care and look forward to seeing you again soon.

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Review of Aston Court Care Home from Michael J (Son of Resident) published on 28 October 2022 Submitted via Postal Card•
Overall Experience

Very satisfactory, well organised, caring and pleasant staff.

↩Reply from David Mclean, Customer Service Adviser at Aston Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

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Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

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