1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Bupa Care Homes
  4. Locations Owned by Bupa Care Homes in Greater Manchester

Care Home Owned by Bupa Care Homes in Greater Manchester

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Bupa Care Homes in Greater Manchester

Only the locations & reviews in Greater Manchester for Bupa Care Homes are showing below.

View the details of all 114 locations (with 10158 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Greater Manchester (1)

 
Map View
Sort By
1 Care Home owned by Bupa Care Homes in Greater Manchester
Woodend Care Home

Bradgate Road, Altrincham WA14 4QU 

9.7 79 reviews
"I visited for the alzheimers afternoon tea, she was my neighbour- she is very happy here. We sat in the lovely garden. She loves being…"   Read all 79 reviews
Location Type Care Home

Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice. On sunny days, residents can benefit from visiting the large landscaped… Read more about Woodend Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 79 Rooms

Bupa Care Homes Reviews in Greater Manchester (79)

9.7
Bupa Care Homes has a Group Review Score of 9.7 (9.665) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience

  • 14
  • 6
  • 0
  • 0
  • 0

Date Published

79
15
23
36
43
Review of

Woodend Care Home

from Elizabeth L (Daughter of Resident) published on 21 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved to Woodend a couple of weeks ago. She has settled well has been much more active and busy with the activities provided at Woodend. She appears more positive since her move there

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from G C (Friend of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited for the alzheimers afternoon tea, she was my neighbour- she is very happy here. We sat in the lovely garden. She loves being outside.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your Neighbour in our care. It is lovely to hear you enjoyed Alzheimer's afternoon tea in the garden.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Laura M (Friend of Resident) published on 3 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodend Care Home is a very clean and nice home. In a lovely peaceful location and nice gardens. The staff are very caring and can't do enough for the residents. I would say don't hesitate in bringing your loved one to this home.

Reply from Maria Ricketts, Customer Care Adviser at Woodend Care Home

Thank you for your lovely review. It is always nice to hear words like "Clean" and "Peaceful" being used to describe our care. It is always nice to hear words like "Kind" and "Genuine" being used to describe our care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from P B (Daughter of Resident) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my mum she is always happy the staff are always lovely with her and her care and attention is 100%. Three members of staff in particular are very loyal and caring to her.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Loyal" and "Caring" being used to describe our Staff. We hope to continue providing your Mum with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from J F (Husband of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been suffering from dementia for the last three years, but has deteriorated recently. She became a resident here because we could no longer care for her properly at home. I have been very reassured with the care she is receiving, and I feel that she will be well looked after here. This makes
me feel comfortable.
The staff and management are first class, and always available to answer any queries as requests.

Reply from Maria Ricketts, Customer Care Adviser at Woodend Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your family's stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from M F (Son of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first experience of a carehome facility and although it took time getting used to how the facility operates, it took my breath away at the patience and kindness of the whole staff/team. Very reassuring to know my dad is being cared for.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Kindness" and "Patience" being used to describe our staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from C K (Friend of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodend Care Home has a lovely appearance from the outside, well taken care of. Inside is very welcoming and clean, painted well, and corridors are clean and maintained. Bedrooms look cosy too and staff are all very pleasant.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Welcoming" and "Clean" being used to describe our Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from J W (Daughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident in Woodend Care Home, she receives the best of care there.
My dad was also a resident there until his recent death. He also received the best care. He was treated with dignity at the end of his life and his family were also supported by the staff.

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is lovely to hear that you have felt so supported through these times. Hopefully you will go away from this feeling like your loved ones received the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from J J (Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived in Woodend Care Home since November 2021 and my experience of it is very favourable. The home has excellent accommodation and facilities. It provides activities for residents such as fundraising fashion show which was very successful. The real strength of the care home is its very caring
staff. This is true of the staff who work in administration, the provision of meals and the provision of personal care for residents. The warm and friendly atmosphere is apparent to visitors to the home also.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with you in our care at Woodend Care Home. Please let us know if there is anything we can do to make your stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Douglas W (Husband of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is excellent and my wife often says how much she enjoys staying here.
My only complaint is the occasional lack of car parking places.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your wife in our care. We will certainly pass your comments on to the manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Henry N (Husband of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Feel very positive with staff and facilities, and feel that my wife is getting the best possible care.

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

Thank you for your lovely review. We are pleased to hear that you have had such a positive experience with your Wife in our care. We are glad to hear that you are impressed with the facilities at the home and the support provided by our staff. We hope to continue providing your loved one with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Jean P (Friend of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our first visit and from the onset we were treated very well indeed. The room we visited is very comfortably spotlessly clean and bright and airy.
The lady we were visiting was celebrating her Birthday and we were invited into the lounge for afternoon tea. A lovely cake complete with candles
was brought in and staff and all residents joined in to sing Happy Birthday. I understand that the lady we were visiting had been taken out to a garden centre which she thoroughly enjoyed. We know she is safe.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

Thank you for your feedback. It is lovely to hear that she enjoyed her birthday and Woodend Care Home helped with making her day special. We hope to continue providing your loved one with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Olly N (Son of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very considerate of my mum and genuinely care for her. The home is well decorated and presented. I'm very happy with how my mum is looked after.

Reply from David Mclean, Customer Service Adviser at Woodend Care Home

Thank you for your kind words. We hope Woodend care home did everything possible to make the transition as easy as possible for Mum and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible and we look forward to seeing you again soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Stuart S (Son of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The last 2 years has seen a huge improvement mainly staff. Staff seem much happier and contented. The new management and medical staff have improved the care home. Food choice is still quite repetitive and requests are not always completed. Staff are very attentive and treat Mum with dignity and show
true care for her. Small downside is items of clothing have gone missing/lost.
Also, reception on entry could be more welcoming i.e. small hello etc.

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

Thank you for your kind words. We are so pleased to hear that you have seen such positive improvements at Woodend Care Home and that you are impressed with how supportive our staff are. We will discuss your feedback with the home's manager to help them continually improve their service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Paul M (Husband of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Despite a change of key personnel on the dementia unit during the period, a high standard of care has been maintained. My wife appears very comfortable.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from M T (Wife of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well-run and excellent conditions.
Very modern decor.
Have to use quite a lot of agency staff who are caring but don't know the patients.
Downside is the enormous cost.

Reply from David Mclean, Customer Service Adviser at Woodend Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease knowing the home is well-run with excellent conditions. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from L W (Respite Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found Woodend Care Home to be friendly, kind, helpful and comfy. Empathetic with my post-operative condition.
Came here on 06/11/2024 and have extended my stay to 27/11/2024.

Reply from Rosie Smith, Customer Advisor at Woodend Care Home

Hello, thank you for leaving a review for the staff at Woodend Care Home. We are thrilled to hear that you enjoyed your stay at the home and found the staff to be "friendly", "kind" and "helpful". Best wishes!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Rose H (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better home for Mum. She is so well cared for by the amazing team, and seems so settled and happy. Food is brilliant, always a choice and carers encourage and support everyone with their meals. Lots of activities if the residents want to take part. Rooms are lovely and kept super
clean.

Reply from Maria Ricketts, Customer Care Adviser at Woodend Care Home

Thank you for your kind words. It is always nice to hear words like "Encourage" and "Support" being used to describe our care. We hope to continue providing your loved one with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Angie F (Daughter of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing with my Mum and very supportive of our family. Great activities calendar, which Mum enjoys. Lovely location and beautiful garden to use in the warmer months. Good variety of meal options.

Reply from David Mclean, Customer Service Adviser at Woodend Care Home

Thank you for your kind words. It is always nice to hear words like "amazing" and "supportive" being used to describe our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Woodend Care Home

from Kim J (Daughter of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in here ten months ago and is very settled there now - it has a very homely feel. The staff are lovely and the food is good. Each week there is entertainment from bingo to karaoke, live singers and more and there are activities organised for most mornings. Visitors are welcome at any
time during the day and evening. Would definitely recommend Woodend to anyone looking for a lovely caring environment for their elderly loved ones.

Reply from Maria Ricketts, Customer Care Adviser at Woodend Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mother in our care. Thank you for choosing Woodend Care home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Bupa Care Homes in Bath & North East Somerset Bupa Care Homes in Bedfordshire Bupa Care Homes in Berkshire Bupa Care Homes in Bristol Bupa Care Homes in Cambridgeshire Bupa Care Homes in Cheshire Bupa Care Homes in Dorset Bupa Care Homes in East Riding of Yorkshire Bupa Care Homes in East Sussex Bupa Care Homes in Essex Bupa Care Homes in Gloucestershire Bupa Care Homes in Greater Manchester Bupa Care Homes in Hampshire Bupa Care Homes in Herefordshire Bupa Care Homes in Hertfordshire Bupa Care Homes in Kent Bupa Care Homes in Leicestershire Bupa Care Homes in London Bupa Care Homes in Merseyside Bupa Care Homes in North Lincolnshire Bupa Care Homes in North Somerset Bupa Care Homes in North Yorkshire Bupa Care Homes in Northumberland Bupa Care Homes in Oxfordshire Bupa Care Homes in South Yorkshire Bupa Care Homes in Staffordshire Bupa Care Homes in Suffolk Bupa Care Homes in Surrey Bupa Care Homes in Warwickshire Bupa Care Homes in West Midlands Bupa Care Homes in West Sussex Bupa Care Homes in West Yorkshire Bupa Care Homes in Wiltshire Bupa Care Homes in Worcestershire Bupa Care Homes in Cardiff

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.