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Care Homes Owned by Bupa Care Homes in Berkshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Berkshire

Only the locations & reviews in Berkshire for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10210 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Berkshire (7)

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7 Care Homes owned by Bupa Care Homes in Berkshire
Beacher Hall Care Home

42 Bath Road, Reading RG1 6PG 

9.9 60 reviews
"Beacher Hall has provided an outstanding level of care and support for my sister for over four years. The staff and leadership have been…"   Read all 60 reviews
Location Type Care Home

Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs. That includes those living with complex needs and neurological conditions, such as Multiple Sclerosis, respiratory… Read more about Beacher Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 70 Rooms
Thatcham Court Care Home

Chapel Street, Thatcham RG18 4QL 

9.8 72 reviews
"I am very happy to know my friend, is in Thatcham Court. She was living at a retirement facility but moved to your care home last year. I…"   Read all 72 reviews
Location Type Care Home

Thatcham Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson's… Read more about Thatcham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms
Argyles Care Home

Pound Street, Newbury RG14 6AE 

9.7 89 reviews
"Mum stayed at Argyles for 3 months before she passed peacefully in her sleep. The palliative care was excellent. Management and staff were…"   Read all 89 reviews
Location Type Care Home

Argyles has an experienced team of registered nurses and carers who provide nursing, residential, convalescence, respite, palliative and Parkinson's care. This well-equipped Tudor-style house provides a comfortable and relaxing environment. Residents… Read more about Argyles Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 50 Rooms
The Donnington Care Home

Wantage Road, Donnington, Newbury RG14 3BE 

9.7 92 reviews
"The staff here are exceptional. Could not ask for more. Thanks for caring for mum with such love and kindness!!…"   Read all 92 reviews
Location Type Care Home

The Donnington in Newbury focuses on round-the-clock support for a wide range of needs. Care provision includes nursing or residential care, convalescence and respite, as well as palliative care support and help for adults with Parkinson’s. Residents… Read more about The Donnington Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 40 Rooms
Parkside Care Home

Parkside Road, Reading RG30 2DP 

9.7 82 reviews
"Worried about coming into the home but was delighted. Warm greeting by another resident. Admin lady came to see me with a beautiful warm…"   Read all 82 reviews
Location Type Care Home

Parkside care home offers comfortable nursing and residential care for anyone over 18. Short stay options are also available if you’re in need of recovery or some respite. The home is also able to offer palliative and Parkinson’s care. The purpose-built… Read more about Parkside Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms
St Mark's Care Home

110 St Mark's Road, Maidenhead SL6 6DN 

9.5 119 reviews
"I am happy knowing that my friend is safe there. Staff are very patient with the residents. They make visitors welcome. Lots of activities…"   Read all 119 reviews
Location Type Care Home

St Mark’s, rated ‘outstanding’ in March 2019, is a purpose-built home welcoming adults in need of nursing, residential, dementia or palliative care. The home also offers short stays for those who are looking for a little respite or convalescence care… Read more about St Mark's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 80 Rooms
Bayford House Care Home

Rookwood, Stockcross, Newbury RG20 8LB 

9.1 83 reviews
"As a family the home is providing mum with excellent care. She is looked after and the food always looks yummy and is very plentiful. The…"   Read all 83 reviews
Location Type Care Home

Nestled in the leafy village of Stockcross, Bayford House offers personalised care packages which include residential, respite, nursing, palliative and Parkinson’s care. The home also has independent living suites for those in need of extra support or… Read more about Bayford House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 59 Rooms

Bupa Care Homes Reviews in Berkshire (597)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.675) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
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Date Published
  • 597
  • 38
  • 92
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  • 422
Reviewer Connection to Bupa Care Homes
  • 7
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

The Donnington Care Home

from Frankie B (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are exceptional. Could not ask for more. Thanks for caring for mum with such love and kindness!!
Reply from David Mclean, Customer Service Adviser at The Donnington Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care and we look forward to seeing you again soon.

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Review of

Beacher Hall Care Home

from Allan P (Husband of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean excellent home
Staff happy and long serving
Most impressive set up all together
Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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  • Treated with Dignity
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Review of

St Mark's Care Home

from P C (Friend of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy knowing that my friend is safe there. Staff are very patient with the residents. They make visitors welcome. Lots of activities if the residents want to join in. Lovely garden to sit in. Very nice feel to the home.
Reply from Lisa Henderson, Customer Care Advisor at St Mark's Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Friend in our care. It is always nice to hear words like "Patient" being used to describe our Staff. We hope to continue providing your Friend with the best possible care.

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Review of

Bayford House Care Home

from Samuel L (Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Cleness very good
Staff hard working
Reply from Fran Donno, Customer Service Adviser at Bayford House Care Home

We appreciate you taking the time to leave us your comments. We hope Bayford House Care Home did everything possible to make the transition as easy as possible and it is always wonderful to hear words like "Hard-working" being used to describe our staff. We hope to continue providing you with the best possible care.

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Review of

Beacher Hall Care Home

from Michael G (Father of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been staying at Beacher Hall regularly over several years. She got on very well with all of the staff and management and loved her time there. She would stay over Easter and Christmas, and enjoyed being there with friends.
Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home

We appreciate you taking the time to leave us your kind words. It is wonderful to hear that your Daughter enjoys her stays at Beacher Hall Care Home and it is always lovely to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Beacher Hall for your Daughter's stays.

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Review of

Beacher Hall Care Home

from Michael D (Brother of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beacher Hall has provided an outstanding level of care and support for my sister for over four years. The staff and leadership have been crucial in ensuring my sister's complex needs are met, that she is always comfortable, and feels very much at home.
Reply from Lisa Henderson, Customer Care Advisor at Beacher Hall Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Sister in our care. We hope to continue providing your Sister with the best possible care.

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Review of

Thatcham Court Care Home

from Susan A (Friend of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to know my friend, is in Thatcham Court. She was living at a retirement facility but moved to your care home last year. I love Thatcham Court in all manner of ways and including the safety/security aspect. During my visits, I am very pleased at the level of care you provide with my friend
and all your patients. Thank you.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Thatcham Court Care Home

Thank you for taking the time to leave your review. We are glad to know that you feel secure in the knowledge that your friend is in good hands at Thatcham Court. We take safety and security very seriously and we are pleased that this is obvious when you visit the home. We hope to continue providing your loved one with the best possible care.

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  • Treated with Dignity
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Review of

Thatcham Court Care Home

from C D (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would like to say a big thank you to all the staff for looking after our Mum during respite. This enabled us to have a holiday and took away all stress of worrying how mum was. Thank you.
Reply from Lisa Henderson, Customer Care Advisor at Thatcham Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Thatcham Court Care Home for your Mum's stay.

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Review of

St Mark's Care Home

from C S (Ex Family Member) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my ex husband on a number of occasions and have found staff, food, hospitality and environment extremely clean, happy and friendly.
Reply from Alison Horridge, Customer Advisor on behalf of the team at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is good to hear that you have always found our staff to be friendly and happy. We look forward to seeing you at St Marks again soon.

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  • Cleanliness
  • Treated with Dignity
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Review of

The Donnington Care Home

from Janice B (Friend of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every time I visit the staff are welcoming and helpful. The lady I visit is always dressed nicely and looks happy.
Reply from David Mclean, Customer Service Adviser at The Donnington Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We look forward to seeing you again soon.

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Review of

The Donnington Care Home

from Karen B (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff continue to take good care of my mother. She is bed ridden most of the time, but she is happy and comfortable.
Reply from Maria Ricketts, Customer Care Adviser at The Donnington Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing your loved one with the best possible care.

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Review of

Bayford House Care Home

from J R (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoy my visits as the care and management of his medical needs are all taken very good care of. Staff are all friendly and caring, my Dad says there is nothing else he needs! He enjoys his meals and they look appitising. It is so reasuring ot know he is happy and looked after so well
Reply from Maria Ricketts, Customer Care Adviser at Bayford House Care Home

Thank you for your kind words. It is always nice to hear words like "Friendly" and "Caring" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review of

The Donnington Care Home

from Jo T (Sister of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, Lovely, attentive staff. Beautiful, clean care home, very homely feel.
Staff (all) are excellent and very professional, and nothing is too much trouble. My brother is very well looked after and happy in the home. Loves the food!
I am quickly notified with any falls or concerns, can't fault!
Highly recommended.
Reply from Fran Donno, Customer Service Adviser at The Donnington Care Home

Thank you for your lovely words. We are so pleased to hear that your Brother has settled in well and that he is happy and comfortable. It is wonderful to hear that you are impressed with the clean and homely environment, the meals provided and the high standard of care provided at The Donnington Care Home. We hope to continue providing your loved one with the best possible care.

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Review of

The Donnington Care Home

from Karen A (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very kind and always happy and helpful, making sure the residents are comfortable. The activities are varied and fun, the residents seem to enjoy them, especially the singers, and my mother likes them.
I would like to see her room cleaner, but am aware it's a difficulty with her personality.
Reply from David Mclean, Customer Service Adviser at The Donnington Care Home

Thank you for taking the time to leave your kind feedback. We are very happy to hear you can feel at ease with your loved one in our care. We will discuss your feedback with the homes manager to help them continually improve their service. Please let us know if there is anything we can do to make their stay as comfortable as possible.

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Review of

The Donnington Care Home

from Janet P (Sister of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been in care for 8 months. He is very happy and the staff are very friendly and helpful, I am very happy that he has settled in well.
Reply from David Mclean, Customer Service Adviser at The Donnington Care Home

Thank you for your kind words. It is always nice to hear words like "very friendly and helpful" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review of

St Mark's Care Home

from Sue H (Relative of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all staff are friendly and totally commited to the care of my resident. They are always most welcoming. They are considerate and nothing seems to be any trouble to them. I am impressed with the number of activities available. I couldn't ask for a better resident of care for my relative.
I would recommend this care home as a home from home place.
Reply from David Mclean, Customer Service Adviser at St Mark's Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and hope you all feel like a part of our care home family. We hope to continue providing your loved one with the best possible care.

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Review of

Bayford House Care Home

from Anne W (Resident) assisted by family/friend published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All the carers are very nice.
The food is nice.
I enjoy the activities they are very good.
I like the hairdresser.
Reply from Maria Ricketts, Customer Care Adviser at Bayford House Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Bayford House Care Home

from B B (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with the care and nursing care our family member has received at Bayford House.
Reply from Lisa Henderson, Customer Care Advisor at Bayford House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Bayford House Care Home

from M B (Son-in-law of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facility, close to home and fulfils every need of my mother-in-law. She is happy, content & well looked after.
Reply from Lisa Henderson, Customer Care Advisor at Bayford House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mother-in-law in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Bayford House Care Home

from Tracy W (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family the home is providing mum with excellent care. She is looked after and the food always looks yummy and is very plentiful. The daily activities is also a great addition to mums life. At home she would have never agreed to all the things she does and enjoys.
Reply from Lisa Henderson, Customer Care Advisor at Bayford House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is lovely to hear that your Mum is enjoying the food and the activities at the home. We hope to continue providing your Mum with the best possible care.

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Awards / Recognitions (8)

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