Care Homes Owned by Bupa Care Homes in Berkshire

Fantastic Morning Singing and Dancing to Georgie

My husband has been in the care home for four months, and is very happy there. The staff are kind, caring and efficient, and he enjoys the food. We are fortunate to have him looked after in such an excellent establishment.

You enter as a stranger, and leave as family.

The team spent time getting to know Dad, understanding his needs, which were complex. It wasn't easy at the beginning as making the decision to place Dad in a care setting was huge. This has been a journey for all of us. Communication being at the heart of everything.

Dad was very fortunate with his care team on the ground floor.

The housekeeping and catering team are wonderful. Ensuring they all spent time getting to know him.

Mum is very happy in the Argyles Care Home .The staff are always friendly to us when we visit always smiling .Her care is always good and we have no worries knowing she is getting the best care The food is good Mum does comment on the food sometimes but overall she is happy with it She loves playing scrabble and enjoys the entertainment they offer

Thank you to everyone for the care, patience and kindness you show every day. Your efforts truly make a difference, and you should be very proud of the work you do.

My mother was a resident here for five years and was admitted during the time of the Covid outbreak (2020). She was given the greatest of care by her care assistants, in particular Shaz and Anthony who both worked on the dementia unit. Both of these key workers treated my mother like family. Anthony would sing and dance with my mother and Shaz would hug and kiss her and tend to her every need. Overall great staff.

Staff always helpful + friendly. My father-in-law appears to be improving in colour and energy. The environment is as good as it can be clean and restful.

Everyone (including head chef + manager Andy) is so very helpful and cheerful. Staff say the right things to cheer up and comfort Peter the patient. It's a pleasure to visit every day.

My cousin has been a resident at Beacher Hall for the last 2 years and is very happy at the home. His needs are met with great care and the staff are very friendly. The physiotherapy team have been great and provided a lot of help and this has allowed him to make great improvements. The staff have also been very helpful to the family and always willing to answer any questions we may have. It's a comfort to know he's well looked after.

Bupa Donnington is such a caring and loving place. All the staff take extra care and affection with my uncle and he always enjoys having a laugh and giggle with them. The care staff talk to him and help him all treat him with such a personal level it's lovely. I worried about my uncle going into a care home but I shouldn't have as it's the happy look on his face that tells me it's the best thing for him.

I have found all the staff and the management team wonderful - they are all so caring. My brother does not go to my activities as this is his choice.

Excellent care for Tom as always : very thoughtful caring staff and nothing too much trouble love the new garden looks lovely and well used by the residents

The first few weeks were difficult, as Mum didn't like being in care home- found it hard to adjust to new enviroment. However everyone was friendly kind and helpful, they did everything they could to make mum feel comfortable and welcome. It is lovely to see how much happier Mum is now- she is settled, enjoying herself and getting involved with activities. The home puts on a fantastic range of activities and encourages residents to take part which is wonderful to see. The care home itself is lovely, with great facilities, welcoming dining area, cafe & comfortable lounges. The beautiful garden is one of our favourite things- we have spent lots of time there as a family- it's been perfect getting outside and enjoying time together. It has been lovely getting to know the staff and other residents. We are so grateful for all their care, kindness and support.

My husband is well settled in Newdale Court at Bayford House; the routines and facilities allow him to thrive in a safe and predictable environment. The staff are lovely and warm, great with him, and the home runs efficiently.

I think our only quibbles would be that quality of the food is inconsistent - sometimes it's excellent, sometimes it's below par; and that staff are so busy that they don't always have the time to properly listen to, or interact with him.

The gardens around the building are beautiful.

Our time flew by and we are now home suitably restored by the care given to us.

I have just moved into Newtown Court and find it a fairly home full of fun & laughs with staff and residence.

The carers are all super friendly and take great care of Mum.

Best place to live ,best care home in reading. I have been in Beacher Hall for past three years. All mycomplex care is being met so well. I have tracheostomy tube ,peg tube. Staff are well trained and so caring .Thank you for providing me best care.

There are a lot of activities, planned by a highly-motivated team, to keep residents occupied.