Argyles Care Home

Pound Street, Newbury RG14 6AE
Review Us
9.6 90 Reviews
  • Argyles Care Home, Newbury
Argyles has an experienced team of registered nurses and carers who provide nursing, residential, convalescence, respite, palliative and Parkinson's care.

This well-equipped Tudor-style house provides a comfortable and relaxing environment. Residents can socialise in the main lounge or relax in the quiet lounge as they choose, while the spacious gardens and patio can be enjoyed in warmer weather. Most bedrooms have en-suite facilities and can be personalised to suit individual tastes.

Much culinary expertise has gone into making meals balanced and appealing, meeting personal diet needs and favourites. Hot and cold drinks are always available and homemade cake is another popular addition.

Themed monthly events are part of the varied activities calendar, which includes visits from local performers, pampering sessions and excursions.

For more information about life in the home, please visit their Facebook page. Search 'Bupa UK Argyles Care Home'.

Care Provided by Argyles Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1925

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Argyles Care Home to find out the exact price for your requirements.

Contact Argyles Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Argyles Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jane Edwards (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. The home is an easy stroll from the town centre shops, library, cinema and theatre. Plenty of pleasant walks along the rivers and canal. And it’s only a short drive to the racecourse, the Nature Discovery Centre and the North Wessex Downs.

Parking

  • On-site parking available.

9.6

Argyles Care Home has a Review Score of 9.6 (9.576) out of 10, based on 19 reviews in the last 2 years.
Over all time Argyles Care Home has 90 reviews.

Overall Experience
  • 68
  • 19
  • 2
  • 1
  • 0
Date Published
  • 90
  • 2
  • 9
  • 19
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Reviewer Connection to Argyles Care Home
  • 33
  • 13
  • 11
  • 9
  • 8
  • 4
  • 2
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  • 2
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Total of 90, showing 1-20
Review from Donna R (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in this care home for 2 years now. He has been very happy here and although he chooses not to participate in most events he knows there is plenty to occupy himself if he wants to. He appreciates the ability to be left to think for himself and not be pressured into an option that is not
really for him. I can sleep far easier knowing he is excellently cared for and he admits he wants for nothing. Staff make him feel special and he loves the banter.
He loves to go to the reception area where people pass through, that it doesn't commit him to long conversations, he can people watch and the lovely receptionist Bryony treats him to a special coffee.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Argyles Care HomeIt's always encouraging to read reviews like this. It is nice to hear from family members feeling like their loved one is cared for and looked after. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We hope to continue providing your loved one with the best possible care.
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Review from Paul K (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and father both moved into Argyles this year and have settled in nicely.
All the staff at the home are very attentive, polite to the residents. I travel a long distance to see my parents, and I am always allowed to eat with them. This provides a great space and opportunity to catch up.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Argyles Care HomeWe're so grateful that you've taken the time to share your thoughts. We are happy to hear you feel like a part of our Argyles family. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. We look forward to welcoming you back to our home soon.
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Review from Susan D (Daughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum stayed at Argyles for 3 months before she passed peacefully in her sleep. The palliative care was excellent. Management and staff were so helpful, kind and friendly to Mum. Although Mum didn't eat very much, the food choices offered were good and she always enjoyed the puddings! It was nice that
there was no restrictions on visitors as one of her youngest great grandchildren visited every Friday much to Mum's delight. The family celebrated a lovely Mothers Day with Mum in her room and we were very kindly offered lunch with her which was a very nice gesture and lovely food. An occasion which we will always treasure. A shout out must go to the 'tea' lady who always offered us a cup of tea, even if we arrived late to visit Mum. It was very much appreciated. Clearing Mums room after she had passed was hard, but everyone was so kind to myself and my sister, so thank you for making it a litttle easier.
We would definately recommend the home, the care of their residents is excellent.
Reply from Lisa Henderson, Customer Care Advisor at Argyles Care HomeThank you for your lovely review. We are saddened to hear about your loss of your Mum. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is lovely to hear that the home helped to make Mothers day for your family and your Mum. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from P M (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Argyles Care Home looked after our dad during his final weeks. Everyone there was so kind and caring towards both us and dad. It made a difficult time more bearable. An unequivocal 10 out of 10 for everything else too, from cleanliness to food quality to matters of admin. Thank you Argyles!
Reply from David Mclean, Customer Service Adviser at Argyles Care HomeThank you for taking the time to leave your lovely review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear words like "kind and caring" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Gillian H (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always clean, pleasant staff, accommodating when I need to ask questions. The staff always give us the attention & time when needed. They all treat mum with respect and make her laugh whilst providing her with the care she needs. Well done to everyone looking after mum, it makes me feel she's having
the best care possible. Thank you.
Reply from Fran Donno, Customer Service Adviser at Argyles Care HomeThank you for your kind words. We are so pleased to hear that your Mum receiving high standards of care and support during her stay at Argyles Care Home. It is lovely to hear that your Mum is treated with respect and that she is having a great time. We hope to continue providing your loved one with the best possible care.
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Review from Christine H (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are friendly and caring and do all they can for our mum. A shout out to one lady this week for her help and encouragement in helping mum build her confidence in learning to manage using her new power chair to give her independence around the home.
Thanks x
Reply from Maria Ricketts, Customer Care Adviser at Argyles Care HomeThank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.
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Review from Matt B (Son of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Dad stayed at the home for palliative care for over 2 months and died there. most staff seemed amazing. but communication was rather poor in relation to me providing feedback to the home, the manager only reacted to the feedback rather than proactively meeting the family sooner. received a call saying
my dad passed away , 'now i will pass you over to someone else as it's the end of my shift,' which is not professional. was then asked if we wanted to see my dad. this could have been discussed with us before hand. feel the home could do a lot more to involve families in their patient's care. felt under pressure to see my dad on the day of his death.
Reply from David Mclean, Customer Service Adviser at Argyles Care HomeWe're sorry for the loss of your dad and appreciate you taking the time to leave us your comments. We are always open to feedback so that we can continually improve our services and will take your comments back to the home.
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Review from S W (Sister of Resident) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was provided with palliative care at the Argyles from April to August 2024, this was a very difficult time for my sister and our family but we are extremely grateful for the genuine support, kindness, care and friendship the whole team provided. At the most difficult times, the team helped
us mark and celebrate family events, supported us in making precious memories and they spent quality time with my sister showing her love, friendship, having fun and laughs alongside managing her declining health, complex needs and medication meaning that despite being bed bound and having limited communication, the Argyles team found ways to be there for my sister and to make her time at Argyles as comfortable as possible and to make her smile. A big thank you to the Argyles team/family.
Reply from Maria Ricketts, Customer Care Adviser at Argyles Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are saddened to have parted with your sister. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from Lucretia C (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to take this opportunity to say that the staff at the car home are always polite and friendly. My mum seems happy which makes me happy. I went to an event there for Bupa's 40th birthday, they had a singer come in and I thought it was fantastic, well organised and the buffet afterwards was
fantastic too. I think the chefs do an amazing job.
Reply from Maria Ricketts, Customer Care Adviser at Argyles Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved one stay as comfortable as possible.
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Review from M H (Friend of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good afternoon entertainment. Friendly staff. Residents were joining in with the singing.
Reply from David Mclean, Customer Service Adviser at Argyles Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We look forward to seeing you again soon.
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Review from Colin N (Son of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice people! They all go the extra mile to make my mother comfortable. They all deserve a medal.
Reply from Rosie Smith, Customer Advisor at Argyles Care HomeThank you for taking the time to leave us such a lovely review! We hope your loved one continues to enjoy their stay with us!
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Review from J A (Wife of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came for 2 weeks of respite care initially for a break but he opted to stay here. The staff are always kind and helpful and he was made to feel welcome despite his reservations.
Reply from Fran Donno, Customer Service Adviser at Argyles Care HomeThank you for taking the time to leave us your lovely comments. It is so wonderful to hear that your husband has had such a positive experience, so far, during his stay with us at Argyles Care Home. We are so pleased to hear that you and your husband are impressed with how "Kind" and "Helpful" our staff are at Argyles Care Home. We hope to continue providing your loved one with the best possible care.
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Review from N B (Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was admitted following emergency surgery. However, there was no room available. The management and maintenance staff arranged for an activities room to be cleared and arranged into a bedroom within 36 hours of the request for care. Although my wife has been a resident since October 2021 and I am well
known here, I was treated with the same care, dignity, and friendship as the other residents. Where the layout, decor, and facilities may not be the most modern, the staff make all the difference and do their best to meet resident's needs. The main dishes are very good but the range/variety of vegetables and evening desserts is limited. It is not what we have in life but who we have in life that matters.
Reply from Maria Ricketts, Customer Care Adviser at Argyles Care HomeThank you for your kind words. We hope The Argyles Care Home did everything possible to make the transition as easy as possible. Thank you for choosing The Argyles Care Home for your stay.
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Review from J H (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What great fun we had at BUPA Fest Argyles, the residents were helped outside or into the dining room to enjoy lovely food and outside entertainment. The weather was good and the staff worked very hard arranging everything and even joining in as 'pretend' band members.
An enjoyable day and already
looking forward to the next event.
Reply from Fran Donno, Customer Service Adviser at Argyles Care HomeThank you for your wonderful review. We are so glad to know that you had a brilliant time at Bupa Fest at Argyles Care Home and that you enjoyed the food and entertainment. It is always lovely to hear when family members also feel like part of our Argyles family. We are looking forward to seeing you again.
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Review from Debbie W (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Went with Dad and a group of residents to see a brass band in the local park this Sunday. It was arranged by the home. We had perfect weather. It was great to meet some of the residents and their family members. It was good to hear some of the resident's families talk to my dad and let him pet their
dogs when they visit. All very well organised by the home. They provided a delicious picnic for us all.
A well-earned cup of tea was offered to all when we got back to the home. Dad loved it!
Reply from Maria Ricketts, Customer Care Adviser at Argyles Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.We hope to continue providing your loved one with the best possible care.
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Review from B A (Niece of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the staff who organised and helped to take the residents to the local park. We enjoyed a lovely afternoon with lovely weather, the food for the picnic and my auntie really enjoyed the brass band. Thank you all again.
Reply from Maria Ricketts, Customer Care Adviser at Argyles Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Review from Gloria B (Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say it was such a relief to get here from the hospital. Such a lovely greeting from the staff who put me into a most comfortable bed. I then had some cups of tea and lunch. I had the best sleep ever that night. Thank you all so very much.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Argyles Care HomeThank you for your kind words. We are happy to have been able to look after you, thank you for choosing us for your care.
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Review from Anne F (Wife of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Argyles Care Home for 4 weeks now and my family and I are so happy and thankful. He is being well cared for and all his needs are met. He has definitely improved and responds well. I visit daily and always have a smile and a work of welcome, updating me on my husband's condition
from staff.
Reply from Fran Donno, Customer Service Adviser at Argyles Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your husband in our care and we are pleased to hear that your husband has improved. We hope to continue providing your loved one with the best possible care.
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Review from J G (Wife of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Argyles Care Home has a welcoming, friendly and homely environment.
Reply from David Mclean, Customer Service Adviser at Argyles Care HomeThank you for your kind words. It is always nice to hear words like “welcoming, friendly and homely environment” being used to describe our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
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Review from Amanda P (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so touched by the kindness of the staff member who was feeding my mum. He takes care and it is really appreciated.
Reply from David Mclean, Customer Service Adviser at Argyles Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your mum with the best possible care.
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Current Review Score: 9.6 (9.576)

Overview of Review Score

The Review Score of 9.6 (9.576) out of 10 for Argyles Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.626 for Argyles Care Home is calculated as follows: ( (151 Excellents x 5) + (59 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 222 Ratings = 4.626
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Argyles Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 16 Dec 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

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Awards / Recognitions (7)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Argyles Care Home

What types of Care is Argyles Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Argyles Care Home have?

There are 42 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Argyles Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Argyles Care Home to the centre of Newbury?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Argyles Care Home to verify any information. View our terms and conditions. Argyles Care Home has an Enhanced Service - more info.