Argyles Care Home

A fantastic level of service for the short time father-in-law was in the home. The food was very good and varied. Staff very attentive to his needs. Would recommend this care home.

Mum settled in well and is now happy at Argyles. She says the nursing care is excellent and all the staff are efficient and friendly. We have certainly seen this when visiting her, Mum has lived here since July 2021.

Always caring and attentive. All the staff are happy to spend time with my husband and to answer any queries or requests we might have. He has settled well and I can relax knowing that he is in good hands.

Should anyone need a safe space for their loved ones in the future, I would highly recommend the Argyles Care Home - this home is run by angels, and in the 10 years my father has been there they have been considerate and caring in equal measures. Everyone we have met has normalised the horrific situation we found ourselves in as an extended family. Dignified care following a diagnosis for a rare and debilitating disease, they have taken the strain. They are amazing people. Genuinely grateful.

My mum has been at Argyles for a little while now. Mum is more relaxed the longer she has been here and enjoys the activities. My mum has got a lovely room and she enjoys the food, they have a good selection and choice. My mum has definitely put on weight which is good.

Mum took several weeks to settle into Argyles, as she is a very anxious lady and a whole new world had been entered into for her and the family. The staff are lovely, however, now after around six to seven weeks, we can see a vast improvement in her. She is smiling again and although reluctantly, now joins in with the activities, but ends up loving it. Her safety and care needs are met.

The admin team are also exceptionally good. This is always a difficult time and a caring attitude is necessary.

The staff, nurses etc are fantastic and have always welcomed Mum warmly and as part of the family.

I am very pleased with my care in the home but at times care is given to other residents for minor things. I was left in my wheelchair for 3/4 hours while next door had 7 visits. Otherwise good care.

My review as I see it, there are several which I do not like, ie door slamming and shouting. Other than that, it is quite a happy place, quite happy to recommend this establishment.

I am very happy with the care Mum gets. The staff are very friendly and have a lovely relationship with her and all the other residents.

Extremely friendly staff and friendly atmosphere. I feel the care is appropriate. My Mum has enjoyed the food and is being well looked after. It has given the family reassurance about her safety after a fall. Very safe hands. Efficient drug care.

It was lovely to visit my Dad this week and to be able to sit and chat with him in the lounge overlooking the lovely spring garden, which has not been possible for a long time due to Covid rules. The staff are all so lovely and you can tell they genuinely care about their residents. It gives me peace of mind to know that Dad is happy and is being well looked after. It is always lovely to see pictures of the residents enjoying the many activities provided which are regularly posted on the website. They are a lovely reminder that Dad and others are being cared for and enjoying themselves. If I ever need an update on Dad I know all I have to do is pick up the phone or email and I get a quick response. My dad has always had a wicked sense of humour, which they have tuned into and know just what to say to bring a lovely smile to his face. Hopefully going forward we can all enjoy spending time in the garden with our loved ones when the long-awaited summer arrives.

Have found the staff to be helpful and friendly to family members. The staff are accommodating, and any concerns we have are noted and quickly resolved. The staff take on board any interest and try to talk about it to him. They also assist him when making food choices when he is undecided. He always enjoys his food. Overall, I have found the Argyles excellent.

My mother has been a resident for six weeks. It was short notice admission, managers and staff were helpful and efficient; they continue to be so. They are good communicators with family and sort out all the problems.

The care Mum receives at Argyles Care Home in Newbury is exemplary. The staff are all very caring and professional and always willing to go the extra mile to keep Mum feeling happy and safe. Mum enjoys their company, the home-cooked meals, and cake, she even received a birthday cake the kitchen staff made a month ago. Staff keep us up to date with any medical changes Mum experiences which is very reassuring for the family. We are extremely happy with Mum's care here and would not hesitate to recommend the home to anyone.

Good service provided. Staff helpful and responsive.

Thank you.

My mother is very happy at Argyles. She is content and well cared for. The staff know her so well and know when to encourage her to join in and when to give her space and time in her room.

We had no update.