Argyles Care Home

The staff are caring and the facilities are very good. The communications are always timely and professional. They seem to have settled staff making it easier to get to know and talk to them. I have been very pleased with the level of care my Father has received during his stay and would be happy to recommend this location.

Mum has had a week in hospital recently. She returned to the Argyles Care Home and the warm welcome she received from all the staff was wonderful. Her bedroom had been freshly prepared and the care and attention she received while moving from the ambulance to her bedroom was excellent. Every effort was made to ensure she was settled and comfortable. Many thanks to all the superb staff.

My grandad has recently here to now live. My number 1 worry was him being lonely and seeing him now with a huge smile on his face has made my world! I couldn't wish for a better place than here at The Argyles. Staff and residents have welcomed him like a family and I can continue life knowing he is safe, happy and full of life again. My Grandad is back. Thank you from the bottom of my heart.

It was so lovely to see my Grandad today enjoying joining in on the activities today. Singing and doing gentle exercise with the "Our Song" project linked with the Corn Exchange. He looked so happy and involved! The Argyles has opened up so many socialising prospects for him and we are so pleased he is here, safe and comfortable.

My Mother is treated with respect - the staff are kind. She is listened to and appropriate help is given. Activities are varied and interesting, latterly the hatching of chicks over the Easter period, singing, gardening, poetry, cooking, visits to Memory cafe, Science Museum, quizzes and many more. A friendly caring home.

Your round the clock care of our friend was exemplary. You allowed us to come and go as we pleased, spending what time we could and it was OK with you when a lot of us visited at once. Thank you for allowing us to care for him as we would if he had been at home, with music playing 24/7. Nothing was too much. I am sure he appreciated your care as much as we did. Thank you. Thank you.

The staff have very important jobs to do and every one of them that I met was friendly, caring, kind and capable well done!

The carers at the Argyles Care Home are attentive, professional and kind. I feel safe leaving my next of kin in their care. He has all his pictures on the wall and nick nacks from home and friends are always welcomed. Nothing is too much trouble for the staff and the carers and staff are always on hand to answer any questions or concerns. My next of kin is a youngish man receiving palliative care to end of life. I could not have made a better choice.

This care home continues to provide excellent care and activities for all residents. The leader of activities is always thinking of new ways to engage and entertain the residents. Always there are quizzes, visits from outside groups; just recently dancers who gave a great performance of ballroom dancing. The other day residents were making mince pies etc. My mother has thrived in this nurturing environment and I always feel welcome when I visit.

In my view and experience, the activities coordinator goes well beyond the call of duty to provide not only excellent opportunity and activities but also to try and ensure each person's needs are met. Personally, I feel there is great pressure on staff - especially those willing to go the extra mile which they do. They care in the fullest sense.

All the staff we came into contact with are kind and helpful. Some of the residents can be a little challenging, but we have only seen patience and compassion by the staff for them.

Every member of staff I encountered whilst visiting my father was friendly and the staff went out of their way to ensure my father was as comfortable as possible. This gave me peace of mind and the time I needed to make all the arrangements for my mother's funeral. My father is a creature of habit and a tad OCD so at first he found the change in regime a little irksome but did state that if he had to stay in a home he was prepared to stay at the Argyles.

I am grateful for the kind and well-informed help we have received at the time and I am very impressed by the whole atmosphere of this excellent nursing home.

The staff are very friendly and very professional at their jobs. I would recommend this home to anybody.

The Argyles Care Home has caused my family severe distress.

I just want to urge anyone who is looking for palliative care to take the time and make sure you are seeking it from the right place for you and your family, even if you need it urgently. The Argyles has many good reviews but it was not suitable for my family and potentially others in similar situations.

Admitted at very short notice, my mum immediately was welcomed with warmth and care by the staff. She is very independent and they performed some procedures that could have been humiliating but were carried out with such grace she never felt a loss of dignity. All the staff genuinely had a personal connection with her. Even though she was there for only 3 weeks. I certainly felt how much they liked being with her and personally would like to thank everyone for making my mums last days full of love, comfort and care xxx

Any minor complaints have been quickly dealt with and my husband seems quite happy.

I have been here for 1 week respite and my visit has been marvellous. I am already booked to come again in May and I am very much looking forward to returning. My room was lovely, the staff were very caring and the food was of a high standard. I highly recommend the Argyles to anyone thinking of staying.

Absolutely first class, excellent, outstanding care for my mother during the last 3 weeks of her life. With Mum being fiercely independent, we were dreading this move - but the manager and the team have been fantastic throughout, from our first visit to the dignified way her departure has been handled. All the staff (management, nurses, carers, catering, DIY etc) are always smiling and attentive, genuinely very caring. Mum always felt safe, secure and cared for - 'my little haven' as she said. Thank you Argyles - we could not have hoped to have found a better place.

I am very happy being here. The staff are very helpful and kind to me. Overall, I enjoy being here. Everything is to a very good standard.