Care Homes Owned by Bupa Care Homes in Hertfordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Hertfordshire

Only the locations & reviews in Hertfordshire for Bupa Care Homes are showing below.

View the details of all 114 locations (with 10149 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Hertfordshire (8)

 
8 Care Homes owned by Bupa Care Homes in Hertfordshire
Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.8 81 reviews
"I can not thank the team at Tenterden House enough for the incredible care and compassion they showed my husband during his time there. The…"   Read all 81 reviews
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
Erskine Hall Care Home

Watford Road, Northwood HA6 3PA 

9.8 96 reviews
"I cannot express how much I am grateful that my husband, spent his final days in such comfortable surroundings with amazing compassionate…"   Read all 96 reviews
Location Type Care Home

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 74 Rooms
Premier Court Care Home

Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 

9.8 108 reviews
"I have just stayed in Premier Court after an operation. Prior to this I have been a volunteer there. I cannot praise the home and staff…"   Read all 108 reviews
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.7 104 reviews
"My father is very settled due to a good routine. He enjoys various activities which are excellently planned. A good choice of excellent…"   Read all 104 reviews
Location Type Care Home

Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 44 Rooms
Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB 

9.6 129 reviews
"I am so pleased that we chose Brunswick Court as the care home for my wife. She felt at home immediately and has continued to be happy…"   Read all 129 reviews
Location Type Care Home

Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 90 Rooms
Hill House Care Home

Elstree Hill South, Elstree, Borehamwood WD6 3DE 

9.6 164 reviews
"I cannot speak highly enough of the care my mother in law received at Hill House from the show around until her passing. The management…"   Read all 164 reviews
Location Type Care Home

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short… Read more about Hill House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 75 Rooms from £1,165 / week
Kilfillan House Care Home

Graemesdyke Road, Berkhamsted HP4 3LZ 

9.6 76 reviews
"My mum has had a very happy life at Kilfillan House. She has been a resident since Sept 2024. The staff are well qualified and friendly.…"   Read all 76 reviews
Location Type Care Home

Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor… Read more about Kilfillan House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 30 Rooms
Field House Care Home

8 Townsend Road, Harpenden AL5 4BQ 

9.5 112 reviews
"Generally, my experience is excellent. However, there should be an additional toilet on the first floor for residents. At the moment, there…"   Read all 112 reviews
Location Type Care Home

Field House warmly welcomes those in need of nursing, residential, short stay care. Residents can stay for a day, a few weeks, a month – however long their loved one needs support. They’ll get to relax and meet new friends, giving you complete peace… Read more about Field House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 35 Rooms

Bupa Care Homes Reviews in Hertfordshire (870)

9.7
Bupa Care Homes has a Group Review Score of 9.7 (9.667) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience

  • 18
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Date Published

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Review of

Brunswick Court Care Home

from Liz V (Great-Niece of Resident) published on 19 August 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at brunswick for the last 2 years she enjoys the entertainment and different activities.
She is well looked after and if there is ever a problem staff are always happy to call me and sort it out.
I get regular updates by phone call and have the chance to bring up any problems we
may have.
My aunt is still able to keep some of her independence which was key for us.

Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.

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Review of

Kilfillan House Care Home

from L W (Daughter of Resident) published on 14 August 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has had a very happy life at Kilfillan House. She has been a resident since Sept 2024. The staff are well qualified and friendly. The accommodation is spotless and comfortable. My mum sadly passed away suddenly this month and the help and support I have received is 5 star! Although my mum's mobility
was zero, she never missed the abundance of entertainment provided in the lounge. The cooking is all from fresh ingredients, top quality.

Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your lovely review. We hope Kilfillan House care home did everything possible to make the transition as easy as possible. We are saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care. Thank you for choosing Kilfillan House to care for Mum.

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Review of

Tenterden House Care Home

from Jaqueline S (Wife of Resident) published on 6 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I can not thank the team at Tenterden House enough for the incredible care and compassion they showed my husband during his time there. The staff were warm and welcoming and genuinely dedicated to making every day as comfortable and dignified as possible; nothing was ever too much trouble. They treated
him with such kindness and respect. The atmosphere in the home is one of real warmth; it felt like a family. Thank you to everyone who made a very difficult time that much easier.

Reply from Maria Ricketts, Customer Care Adviser at Tenterden House Care Home

Thank you for your lovely review. We are glad to have helped you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Brunswick Court Care Home

from D A (Husband of Resident) published on 25 July 2025
Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that we chose Brunswick Court as the care home for my wife. She felt at home immediately and has continued to be happy here. Everything is excellent.

Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Wife in our care. We hope to continue providing your Wife with the best possible care.

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Review of

Brunswick Court Care Home

from Colin D (Husband of Resident) published on 24 July 2025
Overall Experience  Overall Experience 5.0 out of 5

The care you have given my wife has been first class
Thankyou very much.

Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing our Care Home for your stay.

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Review of

Brunswick Court Care Home

from M C (Son of Resident) published on 15 July 2025
Overall Experience  Overall Experience 4.0 out of 5

The care provided has been of a good standard and the food makes Dad very happy. The communal areas could do with sprucing up and the garden requires a complete overhaul to make it an accessible pleasant space. All the staff are friendly and helpful do their very best. However, there does seen to be
an issue with their number.

Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your Dad with the best possible care. We are happy to confirm Garden furniture has been ordered and shall arrive within the coming weeks.

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Review of

Brunswick Court Care Home

from Julia G (Wife of Resident) published on 15 July 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband arrived in April 2025 ( permanent) he has settled very well, the staff are (in the most) excellent. The actual home could do with a make over as it is extremely shabby. But as I say he has settled and has accepted that he is a permanent resident. 10/10 to all the staff - you do such a
fantastic job.

Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "Excellent" being used to describe our Staff. We hope to continue providing your Husband with the best possible care. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review of

Kilfillan House Care Home

from S C (Daughter of Resident) published on 14 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Kilfillan house, and I have found the care and compassion shown to her has been wonderful. All of the staff that I have been in contact with have been courteous, knowledgeable and, despite being busy, always happy. They have been good at passing on information to me and other
members of the family. I have no hesitation in recommending this home.

Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mother in our care. It is always nice to hear words like "Courteous" and "Knowledgeable" being used to describe our Staff. We hope to continue providing your Mother with the best possible care.

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Review of

Brunswick Court Care Home

from G M (Daughter of Resident) published on 14 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, sometimes a little bit sparse though
Nice size rooms and bathroom.
It's lovely to be able to take pets up too, and photos or paintings, own recliner etc
I can't say too much about the food, but apparently the soup is very nice

Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible.

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Review of

Kilfillan House Care Home

from Katrina O (Daughter of Resident) published on 11 July 2025
Overall Experience  Overall Experience 5.0 out of 5

The house put on a picnic for all the residents and their family. The staff were brilliant they took time to make sure everyone felt special and entertained. The food was wonderful and very thought-out. Thank you each and every member of staff for such a special day.

Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that Kilfillan House Care Home put on a picnic for all residents and their family. We hope to continue providing your loved one with the best possible care.

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Review of

Tenterden House Care Home

from Tracy H (Son of Resident) published on 11 July 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough here for making my mothers move to full time care a most friendly and welcoming experience in this most difficult time. So attentive and helpful to the resident and family visitors. They all go out their way to assist and proactively ensure that care is of a very good
standard . I am reassured
that this care is normal for a most well run care home .Alot of other homes could really learn alot from Tenterden and how to care for the elderly , Thank you all

Reply from Lisa Henderson, Customer Care Advisor at Tenterden House Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear words like "Attentive" and "Helpful" being used to describe our Staff. We hope to continue providing your Mother with the best possible care at Tenterden House Care Home.

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Review of

Tenterden House Care Home

from John N (Son of Resident) published on 3 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Our Dad has been a resident at Tenterden for 22 months after a difficult time following Mum's death, then periods of hospitalisation for an increasing number of falls. Everyone at Tenterden was incredibly helpful and welcoming from the outset. The staff and managers are wonderful, they understand what's
important to Dad and go out of their way to proactively and considerately ensure he is well cared for.


Day to day care and support is well managed with care planning regularly updated with a focus on Dad's needs. His room has an ensuite and facilities are well maintained, with regular cleaning. The Chef has taken the time to understand Dad's preferences. There is emphasis on involvement in activities but recognition that quiet time is also important if preferred. The nursing team have patiently managed and progressed a number of subsequent medical issues.


It is very reassuring to know Dad is being cared for compassionately, in a safe environment, under the supervision of nursing staff

Reply from Fran Donno, Customer Service Adviser at Tenterden House Care Home

Thank you for your lovely words. We are glad to help you and your family through such a difficult time and we hope Tenterden House Care Home did everything possible to make the transition as easy as possible. We are pleased to hear that you are impressed with the high standards of care provided, the clean environment and the variety of meals provided. Thank you for choosing Tenterden House for your Dad's stay.

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Review of

Brunswick Court Care Home

from T M (Resident) published on 1 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Overall, very good. All the staff are friendly and helpful. Food is good with a variety. Entertainment is provided every day in an area to socialise.

Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of

Premier Court Care Home

from Margaret M (Respite Resident) published on 26 June 2025
Overall Experience  Overall Experience 5.0 out of 5

I have just stayed in Premier Court after an operation. Prior to this I have been a volunteer there. I cannot praise the home and staff highly enough. I was treated with such kindness and help. Nothing was too much trouble and the atmosphere between all the staff was just lovely. They were all so willing,
friendly and that helps to make this home so very special. We are very fortunate to have this home in Bishops Stortford!

Reply from Fran Donno, Customer Service Adviser at Premier Court Care Home

We appreciate you taking the time to leave us your kind review. We are so pleased to hear that you had such a comfortable and enjoyable stay at Premier Court Care Home. It is always wonderful to hear words like "Friendly" being used to describe our staff and we are very happy to hear you felt at ease in our care. Thank you for choosing Premier Court for your stay.

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Review of

Hill House Care Home

from Susan P (Daughter-in-law of Resident) published on 19 June 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care my mother in law received at Hill House from the show around until her passing. The management were always on hand and so helpful with any bridges we had to cross. Her nurse was amazing as were the primary carers. She was always treated with dignity and respect
often under difficult circumstances. We are so grateful that she was in such safe hands during her last 8 months.

Reply from Fran Donno, Customer Service Adviser at Hill House Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is so wonderful to hear that your Mother In Law was treated with such respect and dignity during her stay and hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Kilfillan House Care Home

from C O (Daughter of Resident) published on 18 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Although our father's stay at Kilfillian Care Home was brief - just three weeks before his passing - our experience with the staff and the care he received left a lasting and positive impression on our family.
From the moment he arrived, we were always greeted with a smile, and there was a genuine
atmosphere of compassion throughout the home from all staff. The care was not only professional but deeply personal. The nursing staff in particular were proactive, attentive, and responsive to his needs, ensuring he was comfortable and treated with dignity every step of the way.
What meant just as much was the support offered to us as a family. During a very emotional and difficult time, the team was there for us too - with empathy, reassurance, and consistent communication.
Thank you to everyone at Kilfillian Care Home for making those weeks as peaceful and comforting as they could be.

Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your kind words. We are saddened to hear about your loss but we do hope our care home did everything possible to make the transition as easy as possible. It is always nice to hear words like "Proactive" and "attentive" being used to describe our care.

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Review of

Hill House Care Home

from Ian P (Son of Resident) published on 18 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was in Hill House Care Home for the last 8 months of her life, and I cannot speak high enough of the care, attention, and respect that she received from the management to the care, and the respect that was always shown to her sometimes under trying circumstances. I always felt that even at
95 she was extremely safe and secure and this meant everything to me. I would recommend the home without any hesitation to any family facing the same circumstances.

Reply from Maria Ricketts, Customer Care Adviser at Hill House Care Home

Thank you for your lovely review. It is always nice to hear words like "Safe" and "Secure" being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Premier Court Care Home

from Margaret D (Respite Resident) published on 17 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My respite stay at Premier Court was thoroughly enjoyable. The staff were welcoming and very professional. There was a choice of food and plenty of it. A room where you could make your own cup of tea, but the tea trolley seem to arrive when you most needed it. There were activities for both the brain
and body. You weren't forced to do anything but all the organised activities were well thought out and fun to take part in. Entertainers came in and sang songs which my age group would remember. The residents were so friendly and all had interesting stories of their lives to tell. As I live alone I miss them all.

Reply from Maria Ricketts, Customer Care Adviser at Premier Court Care Home

Thank you for your lovely review. We are very happy to hear you felt at ease in our care. Thank you for choosing Premier Court for your stay.

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Review of

Tenterden House Care Home

from Linda C (Daughter of Resident) published on 11 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted to Tenterton House for 6 weeks as she was non weight bearing following a fracture of her femur. They were very accommodating taking her at short notice. Overall we were very pleased with the stay. My Mother did find the mornings frustrating as she is used to getting up and dressed
promptly, but as she required assistance she often was not ready until after 11am.
Thank you to all the staff.

Reply from David Mclean, Customer Service Adviser at Tenterden House Care Home

Thank you for your kind words. We are very happy to hear you can felt at ease with your Mum in our care. We will discuss your feedback with the home's manager to help them continually improve their service. Thank you for choosing Tenterden House for their stay.

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Review of

Tenterden House Care Home

from Carl K (Son of Resident) published on 11 June 2025
Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the excellent and professional service provided by all the staff there. Although my late mother wasn't able to take advantage of all the facilities during her very short stay there, I am sure that she would have enjoyed them all. I would definitely recommend this location to
anyone thinking about going into a home.

Reply from David Mclean, Customer Service Adviser at Tenterden House Care Home

Thank you for taking the time to leave your review. We are sorry for your loss. We hope Tenterden House care home did everything possible to make your mother's stay as comfortable as possible. It is always nice to hear words like "excellent" and "professional" being used to describe our care. Hopefully you will go away from this feeling like your mother received the best possible care.

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Awards / Recognitions (8)

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