Care Homes Owned by Bupa Care Homes in Hertfordshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Hertfordshire for Bupa Care Homes are showing below.
View the details of all 113 locations (with 10478 reviews) owned by Bupa Care Homes
Bupa Care Homes Locations in Hertfordshire (8)
Tenterden House Care Home
9.8
84 reviews
Lye Lane, Bricket Wood, St Albans AL2 3TN
"As I was a first time resident, to holiday respite care for 3 weeks. Tenterden House was as expected. As my wife spent some weeks as a…" Read all 84 reviews
Location Type Care Home
Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 40 Rooms
- from £1,195 / week
Erskine Hall Care Home
9.8
99 reviews
Watford Road, Northwood HA6 3PA
"My Dad has been a resident with Erskine Hall Care Home for 8 years until he sadly passed away in October 2025 The staff and carers were…" Read all 99 reviews
Location Type Care Home
Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Mental Health
- 74 Rooms
- from £1,365 / week
Premier Court Care Home
9.8
109 reviews
Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH
"Very impressed with every aspect of the Premier Court. The facilities, activities and cleanliness all top notch. But mostly the staff who…" Read all 109 reviews
Location Type Care Home
Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 59 Rooms
- from £1,165 / week
Allington Court Care Home
9.7
105 reviews
Lye Lane, Bricket Wood, St Albans AL2 3TN
"Dad has been a resident of Allington Court Care Home since July 2024. I sent him for 2 weeks' respite, however seeing him calm and relaxed,…" Read all 105 reviews
Location Type Care Home
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 44 Rooms
- from £1,365 / week
Kilfillan House Care Home
9.6
80 reviews
Graemesdyke Road, Berkhamsted HP4 3LZ
"From her arrival at Kilfillan House until her death two weeks later my mother was cared for with kindness and obvious expertise. Just as…" Read all 80 reviews
Location Type Care Home
Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor… Read more about Kilfillan House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 30 Rooms
- from £1,260 / week
Hill House Care Home
9.6
164 reviews
Elstree Hill South, Elstree, Borehamwood WD6 3DE
"On my many visits, I have also found the whole staff at Hill House excellent. It's not an easy vacation, and I appreciate their kindness…" Read all 164 reviews
Location Type Care Home
Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short… Read more about Hill House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 75 Rooms
- from £1,115 / week
Brunswick Court Care Home
9.5
132 reviews
62 Stratford Road, Watford WD17 4JB
"All the staff are pleasant & try to carry out any request for help. They are obviously busy but endeavour to help whenever they can. I…" Read all 132 reviews
Location Type Care Home
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 90 Rooms
- from £1,195 / week
Field House Care Home
9.5
112 reviews
8 Townsend Road, Harpenden AL5 4BQ
"Generally, my experience is excellent. However, there should be an additional toilet on the first floor for residents. At the moment, there…" Read all 112 reviews
Location Type Care Home
Field House warmly welcomes those in need of nursing, residential, short stay care. Residents can stay for a day, a few weeks, a month – however long their loved one needs support. They’ll get to relax and meet new friends, giving you complete peace… Read more about Field House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Palliative Care
- Acquired Brain Injury
- 35 Rooms
- from £1,195 / week
Bupa Care Homes Reviews in Hertfordshire (885)
9.7
Bupa Care Homes has a Group Review Score of 9.7 (9.679) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.
Review of
Brunswick Court Care Home
from Rita C (Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff are pleasant & try to carry out any request for help. They are obviously busy but endeavour to help whenever they can.
I honestly do not have any complaints. They all try to help as much as they can & make our life comfortable & happy.
I honestly do not have any complaints. They all try to help as much as they can & make our life comfortable & happy.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brunswick Court Care Home
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Review of
Brunswick Court Care Home
from S T (Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This Care Home is LIFE Home. I got my 2nd life because of Tracy and This Life (Care) Home. The GM, Jyoti, Dam TEE and Timothy, Florr Manager Julaxmi, Nurses Kamal, Zida, Asma and Heda Carer Juliyana, Saida, Emily, Diana and all are very good. Activity staff Dora, Majib, Aisch, Domestic staff Paul, Fatima,
Kitchen staff Dorotha, Jerry and all. The whole body of 'Care Home' have acted in a Team to give 2nd life to me. I recommend this life Home to given A+ category. The staff at this team comply with principle of 3C - coordinate, cooperate & courtesy. All staff have played an exemplary role.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brunswick Court Care Home
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Review of
Brunswick Court Care Home
from J N (Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
This home provides a good choice of nourishing well prepared food and drink - there is a choice of activities to attend morning and afternoon every day including weekends I have a comfortable en-suite room where I can remain all day or leave for activities or mealtimes according to my feelings or preferences
on the day.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brunswick Court Care Home
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Review of
Brunswick Court Care Home
from Sandi W (Respite Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff here, all of them diamonds are pushed to their fullest limits and then some more have treated me so wonderfully that Ive regained some confidence & self respect.
Something I'd lost for a long while now.
Thank you all so much, cant wait for my next respite
Something I'd lost for a long while now.
Thank you all so much, cant wait for my next respite
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brunswick Court Care Home
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Review of
Erskine Hall Care Home
from Judi P (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad has been a resident with Erskine Hall Care Home for 8 years until he sadly passed away in October 2025 The staff and carers were absolutely amazing with my Dad , who'd suffered a catastrophic stroke in June 2017, leaving him unable to talk or move. All the staff treated my Dad with care and humility,
they understood his personality even though he couldn't talk and through their care and dedication, we believe he survived so long after his stroke. The carers and staff also made time for his wife and family and made it feel like a home from from for my Dad. I highly recommend Erskine Hall.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Erskine Hall Care Home
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Review of
Tenterden House Care Home
from F C (Respite Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As I was a first time resident, to holiday respite care for 3 weeks.
Tenterden House was as expected. As my wife spent some weeks as a resident with health issues earlier in the year.
Tenterden House certainly felt homely and all staff extremely helpful & friendly in all aspects at my wellfare. The
Tenterden House was as expected. As my wife spent some weeks as a resident with health issues earlier in the year.
Tenterden House certainly felt homely and all staff extremely helpful & friendly in all aspects at my wellfare. The
food was excellent and well presented. My room was just right for my needs, ensuite, etc.
Reply from David Mclean, Customer Service Adviser at Tenterden House Care Home
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Review of
Allington Court Care Home
from D H (Husband of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Good relationship with staff. Made to feel like family. Pleased with accessibility so that any niggles, etc. can be discussed and dealt with special occasions (anniversaries, birthdays) are catered for and made special.
Reply from David Mclean, Customer Service Adviser at Allington Court Care Home
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Review of
Brunswick Court Care Home
from D K (Daughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find the staff very hardworking friendly and kind to the residents. There are not enough staff. The washing of clothes is done regularly and they come back clean and in excellent condition
The Nurses keep me updated with any medical or personal issues that arise
The Nurses keep me updated with any medical or personal issues that arise
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home
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Review of
Allington Court Care Home
from L C (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has been a resident of Allington Court Care Home since July 2024. I sent him for 2 weeks' respite, however seeing him calm and relaxed, I wanted him to stay. The staff are very busy but are kind and helpful. Many activities on offer and something every morning dad joins in with most. He was recently
taken out to visit a local museum and enjoyed seeing the old aircrafts.
Dad enjoys sitting in the TV lounge, relaxing in the armchairs and loves the variety of food on offer.
Dad enjoys sitting in the TV lounge, relaxing in the armchairs and loves the variety of food on offer.
Reply from David Mclean, Customer Service Adviser at Allington Court Care Home
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Review of
Hill House Care Home
from J G (Partner of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On my many visits, I have also found the whole staff at Hill House excellent. It's not an easy vacation, and I appreciate their kindness and devotion to all the residents, which helps them in so many ways. Thank you,e Hill House staff.
Reply from Fran Donno, Customer Service Adviser at Hill House Care Home
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Review of
Tenterden House Care Home
from Pam G (Respite Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I needed a week's convalescence after having a hip replacement. I was looked after very well indeed. Everyone was kind and considerate. The food was good and plentiful, and nicely served. (I had breakfast and every meal in my room but took lunch in the dining room). My room was a comfortable ensuite.
I enjoyed being able to sit in the nice gardens and try out my crutches on the circular walkway. I also enjoyed company of other residents, some younger and some old. People recovering from strokes, or just needing elder care.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Tenterden House Care Home
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Review of
Kilfillan House Care Home
from J N (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From her arrival at Kilfillan House until her death two weeks later my mother was cared for with kindness and obvious expertise. Just as importantly, her visitors were always made welcome too. Many thanks from a grateful family!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Kilfillan House Care Home
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Review of
Kilfillan House Care Home
from Judith H (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kilfillan House Care Homes provided the perfect care home for mum. It is a warm, relaxed and welcoming environment. All the staff are friendly and compassionate. We felt our mother was extremely well cared for and we were truly grateful for all the support they gave to her and to us.
Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home
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Review of
Kilfillan House Care Home
from D N (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum 's stay at Kilfillan was just three weeks until she died but she was in the best possible care. My family is very grateful to each and every member of staff for the professionalism, kindness and compassion they gave us and my mother. Everyone - nursing, admin, cleaners - was exemplary. Whilst
end of life is never going to be an easy process, I can't imagine it could be any better than the one provided by Kilfillan. Thank you.
Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home
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Review of
Kilfillan House Care Home
from Sam D (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This was my father's 2nd respite stay here. It was great to see so many of the same friendly caring staff as were here 2 years ago on his last stay. There is a really happy atmosphere amongst the staff who clearly know the residents well and they really understand my dad's needs and gave an excellent
level of care. The catering and facilities were also very good with varied menu and nice lounge and garden. Would definitely recommend.
Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home
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Review of
Tenterden House Care Home
from Bill K (Husband of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Whilst my wifes stay at Tenterden House was only a few days prior to her death it was apparent from the start that there was a very caring attitude.
Tenterden House is in a beautiful setting.
I certainly appreciate everything especially the caring staff.
Tenterden House is in a beautiful setting.
I certainly appreciate everything especially the caring staff.
Reply from Lisa Henderson, Customer Care Advisor at Tenterden House Care Home
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Review of
Brunswick Court Care Home
from Wendy K (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't thank all the nursing and care staff on Queen Elizabeth Unit enough for the excellent care given to my dad who sadly passed away in July 2025. He was placed in Brunswick Court after numerous falls and we couldn't have asked for a better home for him. He loved all the staff there despite feeling
that they needed more staff, especially at night. He loved the bingo and activities. There was always something arranged every day. The catering staff provided a great choice of lovely food. The ladies from the laundry took great care with his clothes and they were always lovely and clean. We were always welcomed by friendly staff at reception, the offices and staff on other floors. It would be lovely for the residents if the garden had a makeover but it was lovely for the residents to go out onto the patio so often. Dad's room was a good size and it was always nice and clean. My family and I are extremely grateful to Brunswick Court and all its staff for looking after dad.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home
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Review of
Erskine Hall Care Home
from Z Y (Wife of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the moment we arrived, we were welcomed with open arms. The staff are kind, friendly and incredibly supportive. The activities are wide-ranging and thoughtfully presented, thanks to a member of staff and her wonderful team. The place itself is beautiful , homely and very well furnished. Thank you
to everyone for all that you do.
Reply from Lisa Henderson, Customer Care Advisor at Erskine Hall Care Home
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Review of
Allington Court Care Home
from Barry S (Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been at Allington Court for 3 months. I find the staff are very friendly and supremely helpful in aspects of my care and well being. The food is excellent and the activity provided gives a great atmosphere to the home.
Reply from Lisa Henderson, Customer Care Advisor at Allington Court Care Home
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Review of
Erskine Hall Care Home
from L R (Resident) assisted by family/friend published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everything - all facilities and every aspect including staff, food, activities excellent very attentive staff.
Outlook of Eskine Hall - marvelous.
Food is 5*.
Management, all staff - amazing, friendly + very helpful.
Outlook of Eskine Hall - marvelous.
Food is 5*.
Management, all staff - amazing, friendly + very helpful.
Reply from David Mclean, Customer Service Adviser at Erskine Hall Care Home
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Awards / Recognitions (8)
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