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Care Homes Owned by Bupa Care Homes in Hertfordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Hertfordshire

Only the locations & reviews in Hertfordshire for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10284 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Hertfordshire (8)

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8 Care Homes owned by Bupa Care Homes in Hertfordshire
Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.8 83 reviews
"I needed a week's convalescence after having a hip replacement. I was looked after very well indeed. Everyone was kind and considerate. The…"   Read all 83 reviews
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
Erskine Hall Care Home

Watford Road, Northwood HA6 3PA 

9.8 98 reviews
"From the moment we arrived, we were welcomed with open arms. The staff are kind, friendly and incredibly supportive. The activities are…"   Read all 98 reviews
Location Type Care Home

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 74 Rooms
Premier Court Care Home

Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 

9.8 109 reviews
"Very impressed with every aspect of the Premier Court. The facilities, activities and cleanliness all top notch. But mostly the staff who…"   Read all 109 reviews
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need them most. For planned respite or last- minute trips.… Read more about Premier Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.7 105 reviews
"I have been at Allington Court for 3 months. I find the staff are very friendly and supremely helpful in aspects of my care and well being.…"   Read all 105 reviews
Location Type Care Home

Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 44 Rooms
Hill House Care Home

Elstree Hill South, Elstree, Borehamwood WD6 3DE 

9.6 164 reviews
"I cannot speak highly enough of the care my mother in law received at Hill House from the show around until her passing. The management…"   Read all 164 reviews
Location Type Care Home

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short… Read more about Hill House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 75 Rooms
  • from £1,165 / week
Kilfillan House Care Home

Graemesdyke Road, Berkhamsted HP4 3LZ 

9.6 80 reviews
"From her arrival at Kilfillan House until her death two weeks later my mother was cared for with kindness and obvious expertise. Just as…"   Read all 80 reviews
Location Type Care Home

Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor… Read more about Kilfillan House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 30 Rooms
Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB 

9.6 129 reviews
"I can't thank all the nursing and care staff on Queen Elizabeth Unit enough for the excellent care given to my dad who sadly passed away in…"   Read all 129 reviews
Location Type Care Home

Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 90 Rooms
Field House Care Home

8 Townsend Road, Harpenden AL5 4BQ 

9.5 112 reviews
"Generally, my experience is excellent. However, there should be an additional toilet on the first floor for residents. At the moment, there…"   Read all 112 reviews
Location Type Care Home

Field House warmly welcomes those in need of nursing, residential, short stay care. Residents can stay for a day, a few weeks, a month – however long their loved one needs support. They’ll get to relax and meet new friends, giving you complete peace… Read more about Field House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 35 Rooms

Bupa Care Homes Reviews in Hertfordshire (880)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.678) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
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Date Published
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  • 697
Reviewer Connection to Bupa Care Homes
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Review of

Tenterden House Care Home

from Pam G (Respite Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed a week's convalescence after having a hip replacement. I was looked after very well indeed. Everyone was kind and considerate. The food was good and plentiful, and nicely served. (I had breakfast and every meal in my room but took lunch in the dining room). My room was a comfortable ensuite.
I enjoyed being able to sit in the nice gardens and try out my crutches on the circular walkway. I also enjoyed company of other residents, some younger and some old. People recovering from strokes, or just needing elder care.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Tenterden House Care Home

We're so grateful that you've taken the time to share your thoughts. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Thank you for choosing Tenterden House for your stay.

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Review of

Kilfillan House Care Home

from J N (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From her arrival at Kilfillan House until her death two weeks later my mother was cared for with kindness and obvious expertise. Just as importantly, her visitors were always made welcome too. Many thanks from a grateful family!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Kilfillan House Care Home

Thank you for your lovely review. We are saddened to hear about your loss but we are glad to have been able to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Kilfillan House Care Home

from Judith H (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kilfillan House Care Homes provided the perfect care home for mum. It is a warm, relaxed and welcoming environment. All the staff are friendly and compassionate. We felt our mother was extremely well cared for and we were truly grateful for all the support they gave to her and to us.
Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home

Thank you for your kind review. We are so pleased to hear that your Mother was cared for and looked after well and that you felt at ease with her in our care. It is always wonderful to hear words like "Friendly" and "Compassionate" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Kilfillan House Care Home

from D N (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum 's stay at Kilfillan was just three weeks until she died but she was in the best possible care. My family is very grateful to each and every member of staff for the professionalism, kindness and compassion they gave us and my mother. Everyone - nursing, admin, cleaners - was exemplary. Whilst
end of life is never going to be an easy process, I can't imagine it could be any better than the one provided by Kilfillan. Thank you.
Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home

Thank you for your lovely words. We are saddened to hear about your loss and we are glad to help you and your family through such a difficult time. We are pleased to hear that your Mum received such high standards of compassion, kindness and support and hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Kilfillan House Care Home

from Sam D (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my father's 2nd respite stay here. It was great to see so many of the same friendly caring staff as were here 2 years ago on his last stay. There is a really happy atmosphere amongst the staff who clearly know the residents well and they really understand my dad's needs and gave an excellent
level of care. The catering and facilities were also very good with varied menu and nice lounge and garden. Would definitely recommend.
Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home

Thank you for your lovely review. It is always nice to hear words like "Friendly" and "Caring" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care.

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Review of

Tenterden House Care Home

from Bill K (Husband of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst my wifes stay at Tenterden House was only a few days prior to her death it was apparent from the start that there was a very caring attitude.
Tenterden House is in a beautiful setting.
I certainly appreciate everything especially the caring staff.
Reply from Lisa Henderson, Customer Care Advisor at Tenterden House Care Home

Thank you for your kind words. We are saddened to hear about your loss. We are very happy to hear you felt at ease with your Wife our care. It is always nice to hear words like "Caring" being used to describe our Staff. Hopefully you will go away from this feeling like your Wife received the best possible care.

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Review of

Brunswick Court Care Home

from Wendy K (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank all the nursing and care staff on Queen Elizabeth Unit enough for the excellent care given to my dad who sadly passed away in July 2025. He was placed in Brunswick Court after numerous falls and we couldn't have asked for a better home for him. He loved all the staff there despite feeling
that they needed more staff, especially at night. He loved the bingo and activities. There was always something arranged every day. The catering staff provided a great choice of lovely food. The ladies from the laundry took great care with his clothes and they were always lovely and clean. We were always welcomed by friendly staff at reception, the offices and staff on other floors. It would be lovely for the residents if the garden had a makeover but it was lovely for the residents to go out onto the patio so often. Dad's room was a good size and it was always nice and clean. My family and I are extremely grateful to Brunswick Court and all its staff for looking after dad.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for your lovely review. We are saddened to hear about your loss. We are very happy to hear that you felt at ease with your Dad in our care. Hopefully you will go away from this feeling like your Dad received the best possible care.

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Review of

Erskine Hall Care Home

from Z Y (Wife of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we arrived, we were welcomed with open arms. The staff are kind, friendly and incredibly supportive. The activities are wide-ranging and thoughtfully presented, thanks to a member of staff and her wonderful team. The place itself is beautiful , homely and very well furnished. Thank you
to everyone for all that you do.
Reply from Lisa Henderson, Customer Care Advisor at Erskine Hall Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Friendly" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Allington Court Care Home

from Barry S (Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Allington Court for 3 months. I find the staff are very friendly and supremely helpful in aspects of my care and well being. The food is excellent and the activity provided gives a great atmosphere to the home.
Reply from Lisa Henderson, Customer Care Advisor at Allington Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing yourself with the best possible care.

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Review of

Erskine Hall Care Home

from L R (Resident) assisted by family/friend published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything - all facilities and every aspect including staff, food, activities excellent very attentive staff.
Outlook of Eskine Hall - marvelous.
Food is 5*.
Management, all staff - amazing, friendly + very helpful.
Reply from David Mclean, Customer Service Adviser at Erskine Hall Care Home

Thank you for your lovely review. It is always nice to hear words like "excellent" and "very attentive staff" being used to describe our care. We hope to continue providing you with the best possible care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of

Field House Care Home

from Sue M (Friend of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Many thanks to the staff who helped my friend have a special lunchtime celebration with friends for his birthday today. He enjoyed his fish and chips followed by a birthday cake supplied by the kitchen and a rendition of "Happy Birthday". Thank you Field House for helping him have a lovely day.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Field House Care Home

Thank you for your feedback. We are delighted to hear that your friend enjoyed his birthday celebrations at Field House. It sounds as though a wonderful time was had by all. We are looking forward to seeing you again.

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Review of

Premier Court Care Home

from Andy M (Son of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed with every aspect of the Premier Court. The facilities, activities and cleanliness all top notch. But mostly the staff who work together very well as a team, every one taking a great pride in their work and truly caring for the residents on a personal level.
Bravo!
Keep up the good
work!
Reply from Lisa Henderson, Customer Care Advisor at Premier Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Brunswick Court Care Home

from Liz V (Great-Niece of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at brunswick for the last 2 years she enjoys the entertainment and different activities.
She is well looked after and if there is ever a problem staff are always happy to call me and sort it out.
I get regular updates by phone call and have the chance to bring up any problems we
may have.
My aunt is still able to keep some of her independence which was key for us.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.

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Review of

Kilfillan House Care Home

from L W (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has had a very happy life at Kilfillan House. She has been a resident since Sept 2024. The staff are well qualified and friendly. The accommodation is spotless and comfortable. My mum sadly passed away suddenly this month and the help and support I have received is 5 star! Although my mum's mobility
was zero, she never missed the abundance of entertainment provided in the lounge. The cooking is all from fresh ingredients, top quality.
Reply from Maria Ricketts, Customer Care Adviser at Kilfillan House Care Home

Thank you for your lovely review. We hope Kilfillan House care home did everything possible to make the transition as easy as possible. We are saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care. Thank you for choosing Kilfillan House to care for Mum.

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Review of

Tenterden House Care Home

from Jaqueline S (Wife of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not thank the team at Tenterden House enough for the incredible care and compassion they showed my husband during his time there. The staff were warm and welcoming and genuinely dedicated to making every day as comfortable and dignified as possible; nothing was ever too much trouble. They treated
him with such kindness and respect. The atmosphere in the home is one of real warmth; it felt like a family. Thank you to everyone who made a very difficult time that much easier.
Reply from Maria Ricketts, Customer Care Adviser at Tenterden House Care Home

Thank you for your lovely review. We are glad to have helped you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Brunswick Court Care Home

from D A (Husband of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that we chose Brunswick Court as the care home for my wife. She felt at home immediately and has continued to be happy here. Everything is excellent.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Wife in our care. We hope to continue providing your Wife with the best possible care.

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Review of

Brunswick Court Care Home

from Colin D (Husband of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care you have given my wife has been first class
Thankyou very much.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing our Care Home for your stay.

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Review of

Brunswick Court Care Home

from M C (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provided has been of a good standard and the food makes Dad very happy. The communal areas could do with sprucing up and the garden requires a complete overhaul to make it an accessible pleasant space. All the staff are friendly and helpful do their very best. However, there does seen to be
an issue with their number.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your Dad with the best possible care. We are happy to confirm Garden furniture has been ordered and shall arrive within the coming weeks.

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Review of

Brunswick Court Care Home

from Julia G (Wife of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband arrived in April 2025 ( permanent) he has settled very well, the staff are (in the most) excellent. The actual home could do with a make over as it is extremely shabby. But as I say he has settled and has accepted that he is a permanent resident. 10/10 to all the staff - you do such a
fantastic job.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "Excellent" being used to describe our Staff. We hope to continue providing your Husband with the best possible care. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review of

Kilfillan House Care Home

from S C (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Kilfillan house, and I have found the care and compassion shown to her has been wonderful. All of the staff that I have been in contact with have been courteous, knowledgeable and, despite being busy, always happy. They have been good at passing on information to me and other
members of the family. I have no hesitation in recommending this home.
Reply from Lisa Henderson, Customer Care Advisor at Kilfillan House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mother in our care. It is always nice to hear words like "Courteous" and "Knowledgeable" being used to describe our Staff. We hope to continue providing your Mother with the best possible care.

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Awards / Recognitions (8)

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