Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN
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9.7 104 Reviews
  • Allington Court Care Home, St Albans
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care.

Everything is on one floor, and the building has a circular design. giving every room garden access and making it easier for residents to find their own way round. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

With the help of their loved ones, staff build a picture of their life story and their likes and dislikes. Staff can then personalise care and help them live the way they want to. Communication and engagement is a big part of life here, too. So, if your loved one finds it easier to use signs and symbols to communicate, the team are happy to use Makaton.

There’s always lots going on within the welcoming community. Activities are run seven days a week and frequently join neighbouring Bupa care home, Tenterden House (offering nursing and residential care), for a range of engaging events and the occasional themed meal.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Tenterden House and Allington Court'.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vijo Martin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (44)

Visiting

  • The home is open to admissions. The home is open to everyone no need for your loved one to have Bupa health insurance. We’re just off North Orbital Road on the way to the M25 and there’s lots of on-site parking. Lye Lane is the first left after the roundabout with the Shell garage and Mercure St Albans Noke Hotel on it. There’s also a local bus stop a 10-minute walk away.

Parking

  • On-site parking available.

Allington Court Care Home Reviews (104)

Total of 104, showing 1-20
9.7

Allington Court Care Home has a Review Score of 9.7 (9.698) out of 10, based on 19 reviews in the last 2 years. Over all time Allington Court Care Home has 104 reviews.

Overall Experience

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  • 27
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Date Published

104
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Review from Lucia P (Wife of Resident) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been happy & feels at home. He likes his room & he says the staff are friendly. He receives good care & they are doing the best they can to make him comfortable. We appreciate all the help he receives. As a visitor I always feel welcome. The only observation would be to improve cleanliness
by changing bed clothes more often as well as cleaning the room. Thank you.

Reply from Lisa Henderson, Customer Care Advisor at Allington Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Husband in our care. We hope to continue providing your Husband with the best possible care. We will certainly pass your comments on to the manager.

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Review from L C (Daughter of Resident) published on 28 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very settled due to a good routine. He enjoys various activities which are excellently planned. A good choice of excellent quality food and snacks. My father enjoys the tea and cake at 3pm and cooked breakfasts in the morning! All staff are approachable, friendly, very helpful. The gardens
are enjoyable to sit, walk with sun & shade as lots of trees!

Reply from Lisa Henderson, Customer Care Advisor at Allington Court Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your Father in our care. It is always nice to hear words like "Approachable" and "Friendly" being used to describe our Staff. It is lovely to hear your Father is enjoying everything in the home especially the food. We hope to continue providing your Father with the best possible care.

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Review from Pamela M (Wife of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My jsuband first ame to the care home after spending six weeks in hospital for one month's respite care after which he seemed settled and content and luckily he was able to continue to stay there on a permanent basis. I have found all the staff to be dedicated and caring and interested in my husband
as a person and what his likes and dislikes are and they respect his dignity. Happily he has regained his appetite which is a reflection on the excellent meals, cakes and snacks offered.

Reply from Lisa Henderson, Customer Care Advisor at Allington Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "Dedicated" and "Caring" being used to describe our Staff. It is lovely to hear that your husband has his appetite back and is enjoying the food at the home. It is always nice to hear from family members feeling like their loved one is cared for and looked after.

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Review from Tracy W (Daughter of Resident) published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So warm and kind staff. Always willing to help.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

We appreciate you taking the time to leave us your comments. It is always wonderful to hear words like "Kind" and "Warm" being used to describe our staff and we are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review from Heather L (Wife of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with exceptionally. Visitors made to feel comfortable & welcome. All rooms have access to the outside. The grounds are well kept with pathways suitable for wheelchairs and
walkers giving access to seating areas. Altogether a calm & happy environment.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.

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Review from Ange T (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Again another praise for Allington Court. For the time and effort they spent putting together everything for the Christmas party for residents and families. Everyone joined in and all the staff went out of their way to make it special, the food was amazing and everyone had a lovely time. Again thank
you for all your time and effort and making it special as always.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager.

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Review from S C (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, all staff are helpful, friendly and look after our dad so well, we can not praise the staff enough, the events team do a brilliant job of keeping the residents entertained and housekeeping does an excellent job of keeping the home and laundry clean. The food is fantastic and the
reception has a lovely smiley receptionist to greet you, thank you to all of you.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your kind words. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from S H (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very hard decision to put your parent into a home, but it was one we had to make. The staff at Allington Court Care Home could not have been nicer and did their very best looking after my dad. They kept us up to date with his progress and how he was doing and were always very helpful.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

We appreciate you taking the time to leave us your lovely review. We are glad to help you and your family through such a difficult time. We are pleased that you were kept up to date with your dad's progress and that you felt at ease with him in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Dennis H (Husband of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff went out of their way to make our wedding anniversary special. We really feel part of a family at Allington Court and I am grateful for the care and love shown to my wife.

Reply from Lisa Henderson, Customer Care Advisor at Allington Court Care Home

We appreciate you taking the time to leave us your comments. It is great to hear the staff helped to make your wedding anniversary special. We are happy to hear you feel like a part of our Allington Court Care Home family. We hope to continue providing your wife with the best possible care.

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Review from Jeanette M (Daughter of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After our mother passed away our dad was not able to cope alone. Spending time living with us became impossible as we all worked. I was worried about the prospect of our dad going into residential care. I need not have. My sister found Allington Court, close to where we live and we loved it right away.
It is clean, bright and welcoming with a lovely atmosphere. Dad moved in as a full-time resident and settled so quickly. We can visit all the time and Dad enjoys the activities and the company. The staff are a delight and treat all residents with dignity, kindness and respect. I like to follow their daily lives on social media. Highly recommended.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. We hope Allington Court Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review from Tina B (Friend of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entry to Allington Court Care Home we were greeted by a nurse who took us to see our friend who is having palliative care. I was so impressed with how comfortable clean and peaceful she was. The staff we met along the way were so pleasant and helpful. I was so relieved to know my friend would end
her days in such a caring environment.
The home is spotlessly clean and tidy.

Reply from Maria Ricketts, Customer Care Adviser at Allington Court Care Home

Thank you for your lovely review. We are glad we could help you and your family through such a difficult time. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from P H (Son of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience here is very good, all staff are lovely. There's respect from all staff and my mother has been treated with respect, dignity and much more, she has also enjoyed her time here.

Reply from Grace Langfield, Customer Service Adviser at Allington Court Care Home

Thank you for taking the time to leave your review. It's always really encouraging to hear words "respect" and "dignity" describing the care we provide. Please let us know if there is anything else we can do to make your mother's stay as comfortable as possible.

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Review from Sarah S (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home provide excellent care for my mum. I have been really impressed with the range of activities that are provided for the residents. They are certainly not left to sleep all day! The staff have gone out of their way to make Mum feel at home, often adapting routines so she can fit in. I have
found the staff to be welcoming when I visit and always respectful and kind to the residents. Allington Court has looked after Mum extremely well.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Allington Court Care Home

Thank you for your feedback. We are glad to hear that you feel your mum is well cared for at Allington Court and that the activities are engaging. It is always nice to hear our staff described as respectful, kind and welcoming. We hope to continue providing your mum with the best possible care.

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Review from Keith L (Son of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old father was a resident at Allington Court for three weeks before he passed away on 17th Feb, having been placed there for an assessment following four weeks in hospital after a fall.
The care he received during his time at Allington Court was brilliant. The whole team couldn't do enough
for him, as well as my sister and I who spent many hours there.
Unlike when he was in hospital, we felt confident that he was in good hands when we left him each evening at Allington Court.
Right from the start, the team showed a genuine interest in him and were keen to find out how they could make his stay as comfortable as possible - nothing was too much trouble in meeting his, and our, needs.
A big thank you to everyone who supported us so well and allowed us to concentrate on him for the last few weeks of his life.

Reply from Eden Tomlinson, Customer Service Adviser at Allington Court Care Home

Thank you for your kind words. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Peter H (Husband of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A particular review about a Christmas party.
An excellent afternoon and it looked as if the residents all enjoyed it in different ways. Very lively, the young carers came in this year, lots of food, singing and entertainment etc. All done to a very high and enjoyable standard.
The rest of my wife's
care at Allington Court Care Home continues at the same high level that's always maintained there.

Reply from David Mclean, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It's nice to hear comments on how well the Christmas event went, after all the hard work that went into organising it and making sure it ran to a great standard for all to enjoy. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are very happy to hear you can feel at ease with your wife in our care. We hope to continue providing your wife with the best possible care.

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Review from K C (Husband of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Allington Court Care Home epitomises all that's good and proper in care homes, it has that comfortable feeling of well-being, and serious feelings between carers and residents. A happy place although everyone knows age and health can be unpleasant issues at times. The motto should be we care as everyone
projects that wonderful feeling, keep smiling everybody.

Reply from Grace Langfield, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It's lovely to hear such high compliments of our home and the care that the staff provide towards our residents. We will certainly pass your comments on to the manager.

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Review from Margaret F (Wife of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The recent coffee afternoon was thoroughly enjoyed by residents and their families, as well as raising money for a great charity. The entertainer was very good, and we all enthusiastically sang along with him. The cakes, as usual, were yummy. Bye-bye diet!
A huge thank you to the wonderful staff who
make Allington Court such a happy place for residents to live in and for families to visit.

Reply from Eden Tomlinson, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. We are very happy to hear you enjoyed the recent coffee afternoon at Allington Court Care Home. We are looking forward to seeing you again.

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Review from Heather D (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On 6th September my dad was 90 so we celebrated his birthday in the beautiful gardens as a lovely sunny day with all his family there.
We had a buffet provided and the chef decorated the cake with chocolate frogs on to match his froggy hat, how lovely was that.
Then indoors with the residents for
a sing a long with the entertainer who was fantastic and lots of laughter.
Thank you so much everyone for making Dad's special day.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

We appreciate you taking the time to leave us your lovely review. We are so pleased to hear that your Dad had a brilliant time on his birthday and had a special day. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Allington Court Care Home.

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Review from M H (Stepdaughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visted my step mum today for the first time. I was very impressed with the home, the cleanliness and decor.
The staff were very friendly and helpful. My step mum seemed very happy and she said everyone was very kind to her and she enjoys staying there.
I've worked in care for over 30 years and
Allington Court Care Home has to be one of the best. Thank you.

Reply from Fran Donno, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like “Friendly” and “Helpful” being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from P C (Sister of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is a long-term resident at Allington Court. Since she moved in she has become calm and contended. I visit her at irregular intervals and always find her clean and appropriately dressed and looking forward to her next meal. Though these are pleasant gardens to stroll in I am finding it difficult
to persuade her to come outside. However, as the home offers a circuit of corridors around a certain garden she obtains some exercise walking to the sitting rooms or dining room.

Reply from David Mclean, Customer Service Adviser at Allington Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your sister with the best possible care and please let us know if there is anything we can do to make her stay as comfortable as possible. We look forward to seeing you again soon.

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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Allington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Allington Court Care Home is calculated as follows: ( (155 Excellents x 5) + (55 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 215 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Allington Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

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Awards / Recognitions (7)

Meet the Team (0)

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Frequently Asked Questions about Allington Court Care Home

What types of Care is Allington Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Allington Court Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Allington Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Allington Court Care Home to the centre of St Albans?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allington Court Care Home to verify any information. View our terms and conditions. Allington Court Care Home has an Enhanced Service - more info.