Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN
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9.7 104 Reviews
  • Allington Court Care Home, St Albans
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care.

Everything is on one floor, and the building has a circular design. giving every room garden access and making it easier for residents to find their own way round. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

With the help of their loved ones, staff build a picture of their life story and their likes and dislikes. Staff can then personalise care and help them live the way they want to. Communication and engagement is a big part of life here, too. So, if your loved one finds it easier to use signs and symbols to communicate, the team are happy to use Makaton.

There’s always lots going on within the welcoming community. Activities are run seven days a week and frequently join neighbouring Bupa care home, Tenterden House (offering nursing and residential care), for a range of engaging events and the occasional themed meal.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Tenterden House and Allington Court'.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vijo Martin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (44)

Visiting

  • The home is open to admissions. The home is open to everyone no need for your loved one to have Bupa health insurance. We’re just off North Orbital Road on the way to the M25 and there’s lots of on-site parking. Lye Lane is the first left after the roundabout with the Shell garage and Mercure St Albans Noke Hotel on it. There’s also a local bus stop a 10-minute walk away.

Parking

  • On-site parking available.

Allington Court Care Home Reviews (104)

Total of 104, showing 101-104
9.7

Allington Court Care Home has a Review Score of 9.7 (9.698) out of 10, based on 19 reviews in the last 2 years. Over all time Allington Court Care Home has 104 reviews.

Overall Experience

  • 77
  • 27
  • 0
  • 0
  • 0

Date Published

104
5
10
19
85

Review from LS (Daughter of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Allington Court as a patient on end of life care with Alzheimer's. Obviously, this was an incredibly stressful time but we were more than happy with the help and care offered by the staff at Allington. They were always kind and compassionate and I would not hesitate in recommending
this lovely, clean tidy home.

Reply from Jayne Duck, Customer servicies administrator at Allington Court Care Home

So Sorry to hear of your loss please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Jennifer S (Wife of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring patient always available for visiting. Room always clean and available to be seen. Curtains and bed covers always changed frequently. When his wheelchair was damaged it was replaced. Patient escorted to the hospital when the catheter needed replacing. Clothes kept in good cleanliness and
order. Welcomed when we visited and almost invariably offered tea. Public rooms well kept and any spills dealt with rapidly. Rooms dressed suitably for the seasons. Decorated according to seasons and festivals. Patients with difficulties dealt with care.

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Review from Joan M (Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this home to family and friends. I like my room and the food, the activities and music is good and my room is very clean.

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Review from Douglas H (Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Yes no problem recommending this home for friends, staff are caring and helpful.

Reply from Rose Pickering, Customer Service Administrator at Allington Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Allington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Allington Court Care Home is calculated as follows: ( (155 Excellents x 5) + (55 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 215 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Allington Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

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Awards / Recognitions (7)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allington Court Care Home to verify any information. View our terms and conditions. Allington Court Care Home has an Enhanced Service - more info.