Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN
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9.6 109 Reviews
  • Allington Court Care Home, St Albans
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care.

Everything is on one floor, and the building has a circular design. giving every room garden access and making it easier for residents to find their own way round. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

With the help of their loved ones, staff build a picture of their life story and their likes and dislikes. Staff can then personalise care and help them live the way they want to. Communication and engagement is a big part of life here, too. So, if your loved one finds it easier to use signs and symbols to communicate, the team are happy to use Makaton.

There’s always lots going on within the welcoming community. Activities are run seven days a week and frequently join neighbouring Bupa care home, Tenterden House (offering nursing and residential care), for a range of engaging events and the occasional themed meal.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Tenterden House and Allington Court'.
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Care Provided by Allington Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1760

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Allington Court Care Home to find out the exact price for your requirements.

Contact Allington Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Allington Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vijo Martin (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (44)

Visiting

  • The home is open to admissions. The home is open to everyone no need for your loved one to have Bupa health insurance. We’re just off North Orbital Road on the way to the M25 and there’s lots of on-site parking. Lye Lane is the first left after the roundabout with the Shell garage and Mercure St Albans Noke Hotel on it. There’s also a local bus stop a 10-minute walk away.

Parking

  • On-site parking available.

Allington Court Care Home Reviews (109)

9.6

Allington Court Care Home has a Review Score of 9.6 (9.628) out of 10, based on 18 reviews in the last 2 years.
Over all time Allington Court Care Home has 109 reviews.

Overall Experience
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Date Published
  • 109
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Reviewer Connection to Allington Court Care Home
  • 46
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Total of 109, showing 61-80
Review from B H (Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I like being here. The staff are very nice.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Allington Court Care HomeWe are very happy to hear you are satisfied with the quality of our care. Thank you for the feedback.
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Review from Liz P (Daughter of Resident) published on 11 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to pass on some positive comments regarding the wonderful team at Allington Court Care Home. Everyone is kind and helpful.
The staff are so efficient and are always very happy and friendly when we see and speak to them. They have been absolutely fantastic from the very first day that
Mum arrived. We always get very detailed updates on our mum, they are incredibly caring and kind and we know mum is really fond of them. They have been amazing at arranging regular FaceTime calls with us which have been hugely comforting during such a difficult time. We can see how much our mum enjoys spending time with them.
They have been superstars!! Very efficient, kind and considerate. They have been credibly understanding when we have been upset when Mum has been unwell and have gone above and beyond.
You should all be incredibly proud of yourselves for all the hard work, your commitment, kindness and compassion is clear for everyone to see. Thank you all!
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeWe are very happy to hear you can feel at ease with your mother in our care.
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Review from Maureen M (Daughter of Resident) published on 14 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed by how I have been able to speak to my mother through video chat during the lockdown. The activities staff have been so helpful. When I was able to visit, I encouraged my mother to join in the activities which were varied and enjoyed. I looked at many care homes before she came
here. I was most impressed with this one.
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Review from Stephanie (Daughter of Resident) published on 23 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is clean and tidy and does not smell.
The clients of this establishment are well cared for, always well presented.
I would recommend this home to anybody who has a relatives suffering with dementia, it is purpose built and the staff are friendly and treat their clients with dignity and respect.
Reply from Emily Wilson, Customer Services Adviser at Allington Court Care HomeWe really appreciate you taking the time to leave us such lovely comments. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything else we can do for you or your family.
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Review from J D (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother came to the home after a 5-week stay in hospital. We received a very warm welcome from the start and have been very impressed with the professionalism and standard of care from the whole team. Mum has become very settled at the home which has been fantastic to see and is very comforting for
us. The Facetime calls during lockdown have been a fantastic way to stay in touch and are much appreciated!
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else we can do to help.
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Review from Sarah D (Daughter of Resident) published on 25 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum appears to be well looked after. Unfortunately due to Covid, we were unable to access the premises.
Staff were very helpful and accommodating towards us and dealt with issues as and when they arose. Mum seems settled in her surroundings.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeIt is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for your kind words.
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Review from A Q (Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy...
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Review from H L (Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice staff, they look after me.
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Review from A G (Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend to family/friends.
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Review from E B (Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very nice.
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Review from Phillip L (Husband of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are most considerate and try their hardest to please the residents.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your praise.
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Review from C J (Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I recommend this home. Very nice staff.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your kind words.
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Review from E T (Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in the home for a while and everyone is really nice.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeWe are happy to hear you feel like a part of our Allington family.
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Review from Thomas E (Husband of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we feel that the service user is getting excellent care at Allington Court.
We particularly like their method of toileting for service users - very satisfying that service users are kept as dry as possible. As well, if the service user says they need the toilet outside of the toileting
regime, they are dealt with almost immediately.
Well done Allington! It means a lot to service users.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your feedback. We really appreciate the praise and please let us know if we can help you or your family any further.
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Review from Malcolm M (Brother of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, attentive, informative, open and transparent.
Clean, well-managed.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your review, Malcolm.
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Review from Margaret W (Niece of Resident) published on 11 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was there for nearly 4 years. He had quite agitated behaviour at first which led another home to reject him for a place but Allington Court managed it and were always happy to talk about how they were caring for him. He was always treated with dignity and affection. The atmosphere in the home
is smart, congenial and peaceful. There is a good activity programme and frequent parties and entertainers and the home has large gardens which he enjoyed walking around. He was also taken on outings and care was taken to cater to everyone's interests. When he reached the end of his life, I thought the palliative care they gave was excellent and much better than he would have had in a hospital, a real comfort. There is low staff turnover and this is very good for residents and also their families.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your praise. We are very happy to hear you can feel at ease with your uncle in our care.
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Review from D L (Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good staff are very nice and kind.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for taking the time to leave your review.
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Review from J S (Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it here. Very happy.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your kind words, we really appreciate it, Josephine.
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Review from K H (Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Yes, I would highly recommend this home to family and friends.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your praise, Katie.
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Review from J N (Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this home.
Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care HomeThank you for your review, Jean. We are very pleased to hear you are enjoying your stay.
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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Allington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.678 for Allington Court Care Home is calculated as follows: ( (149 Excellents x 5) + (46 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 205 Ratings = 4.678
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Allington Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 2 hours ago

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

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Awards / Recognitions (8)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allington Court Care Home to verify any information. View our terms and conditions. Allington Court Care Home has an Enhanced Service - more info.