Allington Court Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN
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9.7 104 Reviews
  • Allington Court Care Home, St Albans
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care.

Everything is on one floor, and the building has a circular design. giving every room garden access and making it easier for residents to find their own way round. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

With the help of their loved ones, staff build a picture of their life story and their likes and dislikes. Staff can then personalise care and help them live the way they want to. Communication and engagement is a big part of life here, too. So, if your loved one finds it easier to use signs and symbols to communicate, the team are happy to use Makaton.

There’s always lots going on within the welcoming community. Activities are run seven days a week and frequently join neighbouring Bupa care home, Tenterden House (offering nursing and residential care), for a range of engaging events and the occasional themed meal.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Tenterden House and Allington Court'.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vijo Martin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (44)

Visiting

  • The home is open to admissions. The home is open to everyone no need for your loved one to have Bupa health insurance. We’re just off North Orbital Road on the way to the M25 and there’s lots of on-site parking. Lye Lane is the first left after the roundabout with the Shell garage and Mercure St Albans Noke Hotel on it. There’s also a local bus stop a 10-minute walk away.

Parking

  • On-site parking available.

Allington Court Care Home Reviews (104)

Total of 104, showing 61-80
9.7

Allington Court Care Home has a Review Score of 9.7 (9.698) out of 10, based on 19 reviews in the last 2 years. Over all time Allington Court Care Home has 104 reviews.

Overall Experience

  • 77
  • 27
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Date Published

104
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19
85

Review from Sarah D (Daughter of Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum appears to be well looked after. Unfortunately due to Covid, we were unable to access the premises.
Staff were very helpful and accommodating towards us and dealt with issues as and when they arose. Mum seems settled in her surroundings.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for your kind words.

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Review from A Q (Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy...

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Review from H L (Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice staff, they look after me.

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Review from A G (Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend to family/friends.

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Review from E B (Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very nice.

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Review from Phillip L (Husband of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are most considerate and try their hardest to please the residents.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your praise.

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Review from C J (Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I recommend this home. Very nice staff.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your kind words.

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Review from E T (Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in the home for a while and everyone is really nice.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

We are happy to hear you feel like a part of our Allington family.

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Review from Thomas E (Husband of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we feel that the service user is getting excellent care at Allington Court.
We particularly like their method of toileting for service users - very satisfying that service users are kept as dry as possible. As well, if the service user says they need the toilet outside of the toileting
regime, they are dealt with almost immediately.
Well done Allington! It means a lot to service users.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your feedback. We really appreciate the praise and please let us know if we can help you or your family any further.

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Review from Malcolm M (Brother of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, attentive, informative, open and transparent.
Clean, well-managed.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your review, Malcolm.

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Review from Margaret W (Niece of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was there for nearly 4 years. He had quite agitated behaviour at first which led another home to reject him for a place but Allington Court managed it and were always happy to talk about how they were caring for him. He was always treated with dignity and affection. The atmosphere in the home
is smart, congenial and peaceful. There is a good activity programme and frequent parties and entertainers and the home has large gardens which he enjoyed walking around. He was also taken on outings and care was taken to cater to everyone's interests. When he reached the end of his life, I thought the palliative care they gave was excellent and much better than he would have had in a hospital, a real comfort. There is low staff turnover and this is very good for residents and also their families.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your praise. We are very happy to hear you can feel at ease with your uncle in our care.

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Review from D L (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good staff are very nice and kind.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for taking the time to leave your review.

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Review from J S (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here. Very happy.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your kind words, we really appreciate it, Josephine.

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Review from K H (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Yes, I would highly recommend this home to family and friends.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your praise, Katie.

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Review from J N (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend this home.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for your review, Jean. We are very pleased to hear you are enjoying your stay.

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Review from M B (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this home..

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Review from M O (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived in this home for a long time. Good.

Reply from Greta Narbutaityte, Customer Adviser at Allington Court Care Home

Thank you for taking the time to leave your review.

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Review from Brunette G (Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy in this home. I would like to be in my own home.

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Review from C F (Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this home friendly and very homely.

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Review from C D (Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very nice and it feels like home.

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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Allington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Allington Court Care Home is calculated as follows: ( (155 Excellents x 5) + (55 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 215 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Allington Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

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Awards / Recognitions (7)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allington Court Care Home to verify any information. View our terms and conditions. Allington Court Care Home has an Enhanced Service - more info.