Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB
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9.6 129 Reviews
  • Brunswick Court Care Home, Watford
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll get to relax and meet new friends, giving complete peace of mind.

Purpose-built, Brunswick Court has many comfortable lounges that are ideal for socialising, relaxing or welcoming visitors. All bedrooms are en-suite with walk-in showers. Double rooms are also available for couples or those wishing to share.

The home is well placed in a quiet residential area of town – close to the centre of Watford, and Cassiobury park which many of the residents enjoying visiting during the summer months.

There’s a real sense of community at the home. Having its own large activities room and dedicated activities team, allows Brunswick Court to offer a 7-day activities programme. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether a friend, relative or loved one.

The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day. This home is open to local authority funded residents, get in touch to find out more.

Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK Brunswick Court'.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jyoti Pokharel (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is a ten-minute walk from the centre of Watford, where there’s plenty to see and do. Nearby Cassiobury Park, with its nature reserve and playground, offers some lovely summer visits.

Parking

  • Parking available onsite

Brunswick Court Care Home Reviews (129)

9.6

Brunswick Court Care Home has a Review Score of 9.6 (9.611) out of 10, based on 30 reviews in the last 2 years.
Over all time Brunswick Court Care Home has 129 reviews.

Overall Experience
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Date Published
  • 129
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Reviewer Connection to Brunswick Court Care Home
  • 35
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  • 9
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  • 5
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Total of 129, showing 1-20
Review from Wendy K (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank all the nursing and care staff on Queen Elizabeth Unit enough for the excellent care given to my dad who sadly passed away in July 2025. He was placed in Brunswick Court after numerous falls and we couldn't have asked for a better home for him. He loved all the staff there despite feeling
that they needed more staff, especially at night. He loved the bingo and activities. There was always something arranged every day. The catering staff provided a great choice of lovely food. The ladies from the laundry took great care with his clothes and they were always lovely and clean. We were always welcomed by friendly staff at reception, the offices and staff on other floors. It would be lovely for the residents if the garden had a makeover but it was lovely for the residents to go out onto the patio so often. Dad's room was a good size and it was always nice and clean. My family and I are extremely grateful to Brunswick Court and all its staff for looking after dad.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for your lovely review. We are saddened to hear about your loss. We are very happy to hear that you felt at ease with your Dad in our care. Hopefully you will go away from this feeling like your Dad received the best possible care.

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Review from Liz V (Great-Niece of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at brunswick for the last 2 years she enjoys the entertainment and different activities.
She is well looked after and if there is ever a problem staff are always happy to call me and sort it out.
I get regular updates by phone call and have the chance to bring up any problems we
may have.
My aunt is still able to keep some of her independence which was key for us.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.

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Review from D A (Husband of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that we chose Brunswick Court as the care home for my wife. She felt at home immediately and has continued to be happy here. Everything is excellent.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Wife in our care. We hope to continue providing your Wife with the best possible care.

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Review from Colin D (Husband of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care you have given my wife has been first class
Thankyou very much.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing our Care Home for your stay.

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Review from M C (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provided has been of a good standard and the food makes Dad very happy. The communal areas could do with sprucing up and the garden requires a complete overhaul to make it an accessible pleasant space. All the staff are friendly and helpful do their very best. However, there does seen to be
an issue with their number.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your Dad with the best possible care. We are happy to confirm Garden furniture has been ordered and shall arrive within the coming weeks.

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Review from Julia G (Wife of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband arrived in April 2025 ( permanent) he has settled very well, the staff are (in the most) excellent. The actual home could do with a make over as it is extremely shabby. But as I say he has settled and has accepted that he is a permanent resident. 10/10 to all the staff - you do such a
fantastic job.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "Excellent" being used to describe our Staff. We hope to continue providing your Husband with the best possible care. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review from G M (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, sometimes a little bit sparse though
Nice size rooms and bathroom.
It's lovely to be able to take pets up too, and photos or paintings, own recliner etc
I can't say too much about the food, but apparently the soup is very nice
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible.

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Review from T M (Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very good. All the staff are friendly and helpful. Food is good with a variety. Entertainment is provided every day in an area to socialise.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from Neil B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to the home after a stay in hospital and was very weak. The improvement in her condition over 5 week period was impressive due to the care, kindness and good food provided. My mum felt treatment like being in five star hotel.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is lovely to hear that Mum has improved since her stay at our care home. We hope to continue providing your Mum with the best possible care.

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Review from S E (Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A warm, welcoming, friendly atmosphere and environment, Staff pleasant, caring and friendly, good, spacious surroundings. Ideal for rehabilitation and walking. Far too many ridiculous Bupa policies. In house doctor prescribes resident general creams to be used as and when daily, Bupa however lock them
into a cupboard without providing mentally capable resident with a key, so unable to use as prescribed. Staff have something better to do than run up and down to individual cupboards all hours of the day and night. Far too much medical waste regarding above mentioned creams which are discarded despite clear manufactures guidelines and instructions. and far to much.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. We are so pleased to hear that you are impressed the high standards of care and support provided at Brunswick Court Care Home. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from Sandi W (Respite Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always my respite at Brunswick has been perfection in every way. The wonderful staff here treat me like family and its always a great joy for me to spend time here with you all. I can't thank you enough for the extra extra care provided for me when a sudden urgent appointment arose. You too care
of all my worries. I'm already looking forward to my next visit at the end of May. I love you all xx
Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Brunswick Court family and we are so pleased to hear that you have had such a great experience during your stay. We are looking forward to see you again.

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Review from Michael B (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely spacious building with very large rooms. A good level of activities during the day and a lovely variety of meals each week catering for all.
The staff, though possibly a few too few, are friendly, helpful and personable to residents and family members alike.
So far our stay has been very
enjoyable.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after, including all the activities which are implemented at the home. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

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Review from S O (Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been in Brunswick Court for quite some time and have found the care very good. All of the staff are really good. Very helpful always polite I would recommend this home to anybody to come in and stay.
Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you feel at ease whilst staying at our care home. Please let us know if there is anything else we can do to make your stay as comfortable as possible.

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Review from Sandra W (Respite Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brunswick Court Care Home has exceptional facilities in every department. Their warm caring attitude to all residents is beautiful to see. I know that I've found my forever respite home.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your lovely review. We hope Brunswick Court Care Home did everything possible to make your stay as comfortable as possible. Thank you for choosing Brunswick Court for your stay.

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Review from T S (Nephew of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Found that my auntie is quite happy staying. The activities staff are excellent, especially one member of staff, in particular, who is outstanding.
We found all staff were pleasant and friendly.
Possibly understaffed in some areas. Not sure if this is down to manager or management. Both reception
staff are excellent too., they are friendly.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager. We hope to continue providing your auntie with the best possible care.

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Review from C C (Daughter of Resident) published on 29 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was returned to Brunswick Court Care Home for her final weeks. The team were truly amazing, all the staff popping in to see Mum when she was on her last days, so caring and thoughtful, arranging for me to stay with Mum overnight. They arranged sandwiches and drinks for us in a lounge to give us
a change from sitting in Mum's room. When she eventually passed, they treated her with loving care and great compassion.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. We are sorry for your loss. We hope Brunswick Court care home did everything possible to make the transition as easy as possible and we are glad to help you and your family through such a difficult time. It is always nice to hear words like "so caring and thoughtful" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from A W (Son of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a fantastic birthday/anniversary party laid on by all the staff, thank you to one member of staff in particular.
Reply from Maria Ricketts, Customer Care Adviser at Brunswick Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.

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Review from Susan G (Friend of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely place! I would be happy to be staying here myself. The rooms I saw looked delightful and the activities room and dining are amazing. The activities 'lead' was just the sort of person needed and even had me playing Bingo - a first!
I am 85 next week - how does one get here!
Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. It is wonderful to hear that you are impressed with the rooms, activities and the facilities at Brunswick Court Care Home. We are glad to know that you enjoyed playing Bingo with us and we are very happy to hear you can feel at ease with your friend in our care. We hope to continue providing your loved one with the best possible care.

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Review from Antony B (Next of Kin) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was looked after by your staff for the last five weeks of his life and I would not have chosen any different. The staff were all very professional and caring and I was kept informed at all times, especially one member of staff, it was her kindness and professionalism on my visit to find somewhere
for my dad to end his days that told me, I did not need to look elsewhere.
Thanks to all the staff.
Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave your review. We are sorry to hear of your loss but are pleased to know you can look back on this experience knowing your father received the best possible care for his final days. Thank you for trusting us at Brunswick Court with your loved one's care.

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Review from M P (Son of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We cannot fault anything. The facilities are ok, the food is good. The activities are very good and the activities staff are excellent. We find all the carers and nursing staff are all polite, friendly and caring. The managers and office staff are helpful and always on hand to help.
Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are pleased to hear that you are impressed with the activities and staff at Brunswick Court Care Home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you can feel at ease with your loved one in our care and we hope to continue providing your loved one with the best possible care.

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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Brunswick Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.611 for Brunswick Court Care Home is calculated as follows: ( (249 Excellents x 5) + (72 Goods x 4) + (28 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 352 Ratings = 4.611
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brunswick Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 May 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 Sep 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Brunswick Court Care Home

What types of Care is Brunswick Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brunswick Court Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Brunswick Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brunswick Court Care Home to the centre of Watford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brunswick Court Care Home to verify any information. View our terms and conditions. Brunswick Court Care Home has an Enhanced Service - more info.