The vast majority of staff, from front desk, nurses, carers & domestic, go above & beyond their job descriptions. This is needed as their simply aren't enough, especially carers and dedicated activity staff. Too often I've seen residents left alone in lounges or in the activity room because here are
not, no matter who says differently, enough to cover when either everyday tasks are being performed or a resident is in need of help elsewhere. I'm also concerned staff are not paid sick leave as this only encourages illnesses to be brought into the home leaving all residents at risk.
16 January 2026
Enjoyed xmas sing song with my son & other members of staff.
12 November 2025
All the staff are pleasant & try to carry out any request for help. They are obviously busy but endeavour to help whenever they can.
I honestly do not have any complaints. They all try to help as much as they can & make our life comfortable & happy.
12 November 2025
This Care Home is LIFE Home. I got my 2nd life because of Tracy and This Life (Care) Home. The GM, Jyoti, Dam TEE and Timothy, Florr Manager Julaxmi, Nurses Kamal, Zida, Asma and Heda Carer Juliyana, Saida, Emily, Diana and all are very good. Activity staff Dora, Majib, Aisch, Domestic staff Paul,
Fatima, Kitchen staff Dorotha, Jerry and all. The whole body of 'Care Home' have acted in a Team to give 2nd life to me. I recommend this life Home to given A+ category. The staff at this team comply with principle of 3C - coordinate, cooperate & courtesy. All staff have played an exemplary role.
12 November 2025
This home provides a good choice of nourishing well prepared food and drink - there is a choice of activities to attend morning and afternoon every day including weekends I have a comfortable en-suite room where I can remain all day or leave for activities or mealtimes according to my feelings or
preferences on the day.
12 November 2025
The staff here, all of them diamonds are pushed to their fullest limits and then some more have treated me so wonderfully that Ive regained some confidence & self respect.
Something I'd lost for a long while now.
Thank you all so much, cant wait for my next respite
20 October 2025
I find the staff very hardworking friendly and kind to the residents. There are not enough staff. The washing of clothes is done regularly and they come back clean and in excellent condition
The Nurses keep me updated with any medical or personal issues that arise
10 September 2025
I can't thank all the nursing and care staff on Queen Elizabeth Unit enough for the excellent care given to my dad who sadly passed away in July 2025. He was placed in Brunswick Court after numerous falls and we couldn't have asked for a better home for him. He loved all the staff there despite
feeling that they needed more staff, especially at night. He loved the bingo and activities. There was always something arranged every day. The catering staff provided a great choice of lovely food. The ladies from the laundry took great care with his clothes and they were always lovely and clean. We were always welcomed by friendly staff at reception, the offices and staff on other floors. It would be lovely for the residents if the garden had a makeover but it was lovely for the residents to go out onto the patio so often. Dad's room was a good size and it was always nice and clean. My family and I are extremely grateful to Brunswick Court and all its staff for looking after dad.
19 August 2025
My aunt has been at brunswick for the last 2 years she enjoys the entertainment and different activities.
She is well looked after and if there is ever a problem staff are always happy to call me and sort it out.
I get regular updates by phone call and have the chance to bring up any problems
we may have.
My aunt is still able to keep some of her independence which was key for us.
25 July 2025
I am so pleased that we chose Brunswick Court as the care home for my wife. She felt at home immediately and has continued to be happy here. Everything is excellent.
24 July 2025
The care you have given my wife has been first class
Thankyou very much.
15 July 2025
The care provided has been of a good standard and the food makes Dad very happy. The communal areas could do with sprucing up and the garden requires a complete overhaul to make it an accessible pleasant space. All the staff are friendly and helpful do their very best. However, there does seen to be
an issue with their number.
15 July 2025
My husband arrived in April 2025 ( permanent) he has settled very well, the staff are (in the most) excellent. The actual home could do with a make over as it is extremely shabby. But as I say he has settled and has accepted that he is a permanent resident. 10/10 to all the staff - you do such a
fantastic job.
14 July 2025
Lovely staff, sometimes a little bit sparse though
Nice size rooms and bathroom.
It's lovely to be able to take pets up too, and photos or paintings, own recliner etc
I can't say too much about the food, but apparently the soup is very nice
01 July 2025
Overall, very good. All the staff are friendly and helpful. Food is good with a variety. Entertainment is provided every day in an area to socialise.
14 May 2025
My mother came to the home after a stay in hospital and was very weak. The improvement in her condition over 5 week period was impressive due to the care, kindness and good food provided. My mum felt treatment like being in five star hotel.
09 May 2025
A warm, welcoming, friendly atmosphere and environment, Staff pleasant, caring and friendly, good, spacious surroundings. Ideal for rehabilitation and walking. Far too many ridiculous Bupa policies. In house doctor prescribes resident general creams to be used as and when daily, Bupa however lock
them into a cupboard without providing mentally capable resident with a key, so unable to use as prescribed. Staff have something better to do than run up and down to individual cupboards all hours of the day and night. Far too much medical waste regarding above mentioned creams which are discarded despite clear manufactures guidelines and instructions. and far to much.
08 May 2025
As always my respite at Brunswick has been perfection in every way. The wonderful staff here treat me like family and its always a great joy for me to spend time here with you all. I can't thank you enough for the extra extra care provided for me when a sudden urgent appointment arose. You too care
of all my worries. I'm already looking forward to my next visit at the end of May. I love you all xx
10 April 2025
I have been in Brunswick Court for quite some time and have found the care very good. All of the staff are really good. Very helpful always polite I would recommend this home to anybody to come in and stay.
20 December 2024
Found that my auntie is quite happy staying. The activities staff are excellent, especially one member of staff, in particular, who is outstanding.
We found all staff were pleasant and friendly.
Possibly understaffed in some areas. Not sure if this is down to manager or management. Both reception
staff are excellent too., they are friendly.
Latest Reviews for Brunswick Court Care Home
19 January 2026
The vast majority of staff, from front desk, nurses, carers & domestic, go above & beyond their job descriptions. This is needed as their simply aren't enough, especially carers and dedicated activity staff. Too often I've seen residents left alone in lounges or in the activity room because here are
not, no matter who says differently, enough to cover when either everyday tasks are being performed or a resident is in need of help elsewhere. I'm also concerned staff are not paid sick leave as this only encourages illnesses to be brought into the home leaving all residents at risk.
16 January 2026
Enjoyed xmas sing song with my son & other members of staff.
12 November 2025
All the staff are pleasant & try to carry out any request for help. They are obviously busy but endeavour to help whenever they can.
I honestly do not have any complaints. They all try to help as much as they can & make our life comfortable & happy.
12 November 2025
This Care Home is LIFE Home. I got my 2nd life because of Tracy and This Life (Care) Home. The GM, Jyoti, Dam TEE and Timothy, Florr Manager Julaxmi, Nurses Kamal, Zida, Asma and Heda Carer Juliyana, Saida, Emily, Diana and all are very good. Activity staff Dora, Majib, Aisch, Domestic staff Paul,
Fatima, Kitchen staff Dorotha, Jerry and all. The whole body of 'Care Home' have acted in a Team to give 2nd life to me. I recommend this life Home to given A+ category. The staff at this team comply with principle of 3C - coordinate, cooperate & courtesy. All staff have played an exemplary role.
12 November 2025
This home provides a good choice of nourishing well prepared food and drink - there is a choice of activities to attend morning and afternoon every day including weekends I have a comfortable en-suite room where I can remain all day or leave for activities or mealtimes according to my feelings or
preferences on the day.
12 November 2025
The staff here, all of them diamonds are pushed to their fullest limits and then some more have treated me so wonderfully that Ive regained some confidence & self respect.
Something I'd lost for a long while now.
Thank you all so much, cant wait for my next respite
20 October 2025
I find the staff very hardworking friendly and kind to the residents. There are not enough staff. The washing of clothes is done regularly and they come back clean and in excellent condition
The Nurses keep me updated with any medical or personal issues that arise
10 September 2025
I can't thank all the nursing and care staff on Queen Elizabeth Unit enough for the excellent care given to my dad who sadly passed away in July 2025. He was placed in Brunswick Court after numerous falls and we couldn't have asked for a better home for him. He loved all the staff there despite
feeling that they needed more staff, especially at night. He loved the bingo and activities. There was always something arranged every day. The catering staff provided a great choice of lovely food. The ladies from the laundry took great care with his clothes and they were always lovely and clean. We were always welcomed by friendly staff at reception, the offices and staff on other floors. It would be lovely for the residents if the garden had a makeover but it was lovely for the residents to go out onto the patio so often. Dad's room was a good size and it was always nice and clean. My family and I are extremely grateful to Brunswick Court and all its staff for looking after dad.
19 August 2025
My aunt has been at brunswick for the last 2 years she enjoys the entertainment and different activities.
She is well looked after and if there is ever a problem staff are always happy to call me and sort it out.
I get regular updates by phone call and have the chance to bring up any problems
we may have.
My aunt is still able to keep some of her independence which was key for us.
25 July 2025
I am so pleased that we chose Brunswick Court as the care home for my wife. She felt at home immediately and has continued to be happy here. Everything is excellent.
24 July 2025
The care you have given my wife has been first class
Thankyou very much.
15 July 2025
The care provided has been of a good standard and the food makes Dad very happy. The communal areas could do with sprucing up and the garden requires a complete overhaul to make it an accessible pleasant space. All the staff are friendly and helpful do their very best. However, there does seen to be
an issue with their number.
15 July 2025
My husband arrived in April 2025 ( permanent) he has settled very well, the staff are (in the most) excellent. The actual home could do with a make over as it is extremely shabby. But as I say he has settled and has accepted that he is a permanent resident. 10/10 to all the staff - you do such a
fantastic job.
14 July 2025
Lovely staff, sometimes a little bit sparse though
Nice size rooms and bathroom.
It's lovely to be able to take pets up too, and photos or paintings, own recliner etc
I can't say too much about the food, but apparently the soup is very nice
01 July 2025
Overall, very good. All the staff are friendly and helpful. Food is good with a variety. Entertainment is provided every day in an area to socialise.
14 May 2025
My mother came to the home after a stay in hospital and was very weak. The improvement in her condition over 5 week period was impressive due to the care, kindness and good food provided. My mum felt treatment like being in five star hotel.
09 May 2025
A warm, welcoming, friendly atmosphere and environment, Staff pleasant, caring and friendly, good, spacious surroundings. Ideal for rehabilitation and walking. Far too many ridiculous Bupa policies. In house doctor prescribes resident general creams to be used as and when daily, Bupa however lock
them into a cupboard without providing mentally capable resident with a key, so unable to use as prescribed. Staff have something better to do than run up and down to individual cupboards all hours of the day and night. Far too much medical waste regarding above mentioned creams which are discarded despite clear manufactures guidelines and instructions. and far to much.
08 May 2025
As always my respite at Brunswick has been perfection in every way. The wonderful staff here treat me like family and its always a great joy for me to spend time here with you all. I can't thank you enough for the extra extra care provided for me when a sudden urgent appointment arose. You too care
of all my worries. I'm already looking forward to my next visit at the end of May. I love you all xx
10 April 2025
I have been in Brunswick Court for quite some time and have found the care very good. All of the staff are really good. Very helpful always polite I would recommend this home to anybody to come in and stay.
20 December 2024
Found that my auntie is quite happy staying. The activities staff are excellent, especially one member of staff, in particular, who is outstanding.
We found all staff were pleasant and friendly.
Possibly understaffed in some areas. Not sure if this is down to manager or management. Both reception