Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB
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9.6 129 Reviews
  • Brunswick Court Care Home, Watford
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll get to relax and meet new friends, giving complete peace of mind.

Purpose-built, Brunswick Court has many comfortable lounges that are ideal for socialising, relaxing or welcoming visitors. All bedrooms are en-suite with walk-in showers. Double rooms are also available for couples or those wishing to share.

The home is well placed in a quiet residential area of town – close to the centre of Watford, and Cassiobury park which many of the residents enjoying visiting during the summer months.

There’s a real sense of community at the home. Having its own large activities room and dedicated activities team, allows Brunswick Court to offer a 7-day activities programme. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether a friend, relative or loved one.

The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day. This home is open to local authority funded residents, get in touch to find out more.

Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK Brunswick Court'.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jyoti Pokharel (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is a ten-minute walk from the centre of Watford, where there’s plenty to see and do. Nearby Cassiobury Park, with its nature reserve and playground, offers some lovely summer visits.

Parking

  • Parking available onsite

Brunswick Court Care Home Reviews (129)

9.6

Brunswick Court Care Home has a Review Score of 9.6 (9.611) out of 10, based on 30 reviews in the last 2 years.
Over all time Brunswick Court Care Home has 129 reviews.

Overall Experience
  • 80
  • 46
  • 3
  • 0
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Date Published
  • 129
  • 13
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  • 30
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Reviewer Connection to Brunswick Court Care Home
  • 35
  • 22
  • 19
  • 12
  • 9
  • 7
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 129, showing 41-60
Review from Laurence B (Son of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During his 12-week stay at Brunswick Court, my father was treated with the utmost care and respect by dedicated staff.
Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your feedback. It's always nice for us to hear words such as "respect" and "dedication" used to describe the care our staff provide. Thank you for choosing Brunswick Court for your father's stay.

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Review from D H (Nephew of Resident) published on 31 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Brunswick Care team (Princess Diana Unit), took wonderful care of my aunt, including when she moved into palliative care. Thank you all.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your lovely review. We are saddened to hear about your loss but hopefully you will go away from this feeling like your loved one received the best possible care at Brunswick Court.

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Review from J G (Son of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was not looking forward to leaving her home and was very nervous. We had one or two issues the first few days but this week she seems to have settled in much better. Personally, I think the home is excellent. I have got to know many of the staff who are all friendly and helpful.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. We hope Brunswick Court Care Home did everything possible to make the transition as easy as possible. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from J L (Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, caring staff. Nothing is too much trouble.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for your feedback. We are happy to hear that you find our staff to be accommodating and helpful. Thank you for choosing Brunswick Court.

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Review from Hazel A (Respite Resident) published on 18 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very high standard of care. Food excellent. Cheerful, caring staff.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear words like “very high standard of care” being used to describe our care. Thank you for choosing Brunswick Court for your stay.

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Review from G W (Respite Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, food lovely, staff friendly and helpful.
Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. Thank you for choosing Brunswick Court Care Home.

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Review from Kathryn S (Wife of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was transferred to Brunswick Court Care Home 20th November 2022 from hospital for palliative care. It is an excellent care home, the facilities are good and my husband loves the food. The staff are so kind, nothing is too much for them.
Reply from Fran Donno, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud that our staff are so kind and helpful towards yourself and your husband. We hope to continue providing your loved one with the best possible care.

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Review from H M (Daughter of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and carers at Brunswick Court Care Home, King George floor are very caring, conscientious and generally a really lovely bunch. I would recommend it to anyone that have loved ones that need care and support.
Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

Thank you for your review. It is always nice to hear words like “Caring” and “Conscientious” being used to describe our care. Thank you for choosing Brunswick Court.

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Review from Geoff K (Brother-in-law of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only visit infrequently but always look satisfactory to me.
Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. If there is anything we can do to improve our services please do let us know.

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Review from G H (Partner of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good, staff are helpful, food is good and rooms are well kept. Clean and tidy.
Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your loved one in our care. Please do let us know if there is anything we can do to continue making their stay as comfortable as possible.

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Review from J N (Respite Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I first arrived by ambulance from hospital for respite care, I was very impressed with what I saw and felt that I would be comfortable here. The staff have been very helpful and attentive and create a very friendly atmosphere. There is a good variety of fresh healthy food and snacks are also provided
if desired. I have not yet had any reason to complain. If anyone has funding, I would be happy to recommend this home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for your review. We are happy to hear that you have found all our staff to be kind and attentive and that the environment feels friendly. Thank you for choosing us for your care.

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Review from Bradley M (Son of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and very attentive staff. Mum seems to have been very happy and well cared for. Many thanks to you all.
Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your feedback. We hope you can feel at ease knowing your mum is receiving the best possible care. Please let us know if there is anything else we can do to make her stay as comfortable as possible.

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Review from J T (Cousin of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the help with my cousin and the staff are excellent! Always so helpful, always on the phone when we ring from Ireland.
Reply from Rebecca Kellegher, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. Please let us know if there is anything we can do to make your cousin's stay as comfortable as possible.

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Review from D H (Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have used this home several times. This time was when I could be discharged from hospital. My daughter rang the home and they had a room for me and could take me straight away. I received very good care on my arrival.
Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

We appreciate the time you have taken to leave your comments. We hope Brunswick Court did everything possible to make your transition from hospital as easy as possible and look forward to seeing you again soon.

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Review from C B (Daughter of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are caring, compassionate and polite and look after my mum very well. Mum's well-being has improved over the last year that she has been a resident of Brunswick.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. It is always nice to hear words like "caring" and "compassionate" being used to describe our care. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.

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Review from Pamela M (Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here as the staff are very good to me in all respects.
Reply from Grace Langfield, Customer Service Adviser at Brunswick Court Care Home

Thank you for your feedback, we are always pleased to hear our Residents feel very happy whilst in our care. Thank you for choosing Brunswick Court for your stay.

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Review from L M (Daughter of Resident) published on 9 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into Brunswick Court after experiencing a severe stroke and having no communication. Brunswick Court is a warm, welcoming, person-centred environment. Each member of staff take time to listen to Mum's needs and are extremely supportive. The staff are approachable, kind, caring and have the
client's needs at the forefront of their daily tasks. I could not recommend this care home enough. for making both my mum and myself part of the Brunswick Court family and thank you so much.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for your feedback. It is so lovely to hear the way you describe the home and the care we provide. Thank you for choosing us to care for your mum.

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Review from V S (Respite Resident) assisted by family/friend published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum says the food was very good. The staff were very nice, some a bit abrupt, but on the whole, good. The night nurse was very good! Talked to Mum and made her feel at ease. On the whole, a good experience. Thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for your feedback. We are happy we were able to offer your mum the support she needed and that her experience staying with us was good overall. I will of course pass your comments on the management team regarding the staff. Thank you for choosing Brunswick Court.

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Review from Julie S (Daughter of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled in very well. She has a lovely, large room, which is kept clean on a daily basis. Mum enjoys the activities every day and they are different every day. All the staff are friendly and helpful. They are always smiling and having a laugh. The food is great and always presented to a high
standard. Very well done to all staff.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. We hope Brunswick Court care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from Melanie G (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, welcoming, supportive staff. Nothing was ever an issue when asked. Made me and the family feel so comfortable. Made the end-of-life care for my mum the most comfortable as it could be. Can't thank them enough.
Reply from David Mclean, Customer Service Adviser at Brunswick Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Brunswick Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.611 for Brunswick Court Care Home is calculated as follows: ( (249 Excellents x 5) + (72 Goods x 4) + (28 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 352 Ratings = 4.611
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brunswick Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 May 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 Sep 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

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