Brunswick Court Care Home

62 Stratford Road, Watford WD17 4JB
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9.6 129 Reviews
  • Brunswick Court Care Home, Watford
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll get to relax and meet new friends, giving complete peace of mind.

Purpose-built, Brunswick Court has many comfortable lounges that are ideal for socialising, relaxing or welcoming visitors. All bedrooms are en-suite with walk-in showers. Double rooms are also available for couples or those wishing to share.

The home is well placed in a quiet residential area of town – close to the centre of Watford, and Cassiobury park which many of the residents enjoying visiting during the summer months.

There’s a real sense of community at the home. Having its own large activities room and dedicated activities team, allows Brunswick Court to offer a 7-day activities programme. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether a friend, relative or loved one.

The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day. This home is open to local authority funded residents, get in touch to find out more.

Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK Brunswick Court'.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jyoti Pokharel (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is a ten-minute walk from the centre of Watford, where there’s plenty to see and do. Nearby Cassiobury Park, with its nature reserve and playground, offers some lovely summer visits.

Parking

  • Parking available onsite

Brunswick Court Care Home Reviews (129)

Total of 129, showing 81-100
9.6

Brunswick Court Care Home has a Review Score of 9.6 (9.616) out of 10, based on 35 reviews in the last 2 years. Over all time Brunswick Court Care Home has 129 reviews.

Overall Experience

  • 79
  • 47
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Date Published

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Review from J H (Husband of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home and deserves a 5-star rating. More than happy with all aspects of care and attention. The staff all were first class with everything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

We appreciate you taking the time to leave us your review. Thank you for choosing Brunswick Court.

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Review from S B (Respite Resident) assisted by family/friend published on 16 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a pleasant stay in spite of Covid. The day and night staff are very helpful and friendly. They all made me very welcome. The meals have been good with plenty of choices to choose from.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for your feedback. We are very happy to hear that you have been comfortable in our care at Brunswick Court.

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Review from R B (Sister of Resident) published on 14 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Review from M P (Son of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home treatment has been really good this year, the day staff have been wonderful to my mum. This year everyone has looked after her well and kept her going. We are grateful to the day staff for keeping our mum safe.

Reply from Amanda Barnes, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments, We are very happy to hear you can feel at ease with your Mum in our care, please let us know if there is anything we can do to make your Mums stay as comfortable as possible.

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Review from Kim C (Daughter of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in from the hospital for extended care. On admission, she was only able to use a hoist as couldn't walk or swallow food. She is now bright and happy, walking a few steps and eating normally. Staff are amazing, caring, friendly and keep us informed the whole time. Mum is so happy. We always
were adamant she would never go into care, but Brunswick has looked after her so well!

Reply from Amanda Barnes, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear how well mum is doing whilst been in our care and the progress she has made. It is always nice to hear words like “Caring” and “Friendly” being used to describe our care, please let us know if there is anything more we can do to make mums stay as comfortable as possible.

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Review from P G (Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because I was only there for a short time I did not join in the activities so cannot give an opinion on them. I would not have wanted to stay there long term because of the situation in a built-up area beside a busy road. I was finding living alone increasingly difficult and my daughter was looking
for a suitable care home near her. However, my health deteriorated suddenly and I went into Brunswick Court close to my home for respite care whilst long term arrangements were made.
When I went in I was very unwell but with the care I received I was much better by the time I left.

Reply from Amanda Barnes, Customer Service Adviser at Brunswick Court Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that whilst in our care you managed to build up your health again. Thank you for choosing Brunswick Court for your stay.

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Review from S T (Father of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son was a temporary resident following a stay in hospital. He has not mentioned any negative comments regarding his stay there. He is very happy to be returning home to resume his usual lifestyle.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for taking the time to leave us your review. We are glad that your Son is now well enough to return home and resume his usual life after a convalescent stay with us at Brunswick Court.

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Review from E J (Niece of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice clean room. My auntie looks well looked after and seems very happy here at Brunswick Court Care Home.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for your feedback. We are glad to hear that your Auntie is happy in our care and that you feel she is well looked after.

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Review from Leigh L (Husband of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has now been at Brunswick Court for just over two months, having had an earlier two-week stay towards the end of 2020. She has been in very poor health but has been slowly regaining her strength to the point where we are hopeful that she will shortly be able to return home. She has been very
well cared for and generally very happy during her time at Brunswick Court. In particular, both she and I have found all of the staff to be lovely and caring. With Covid and all of the inevitable restrictions it has brought with it particularly as regards visiting, this has not been an easy time for anyone. But both the managers and staff at the home, have done all they can to make my wife's stay as good as it could be.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Brunswick Court Care Home

Thank you for taking the time to leave us your lovely feedback, we really appreciate it. Thank you for your understanding during this incredibly difficult time. Please let us know if there is anything more we can do to ensure your wife's stay is as comfortable as possible.

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Review from R W (Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent a week’s convalescence here, to give me time between leaving hospital and going home. I needed to build up my strength and balance since I live alone. Brunswick Court’s kind and helpful staff allowed me to be virtually independent, apart from providing my own food but were always there to help
me if I needed support. Consequently, my return home went well and I felt quite confident.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Brunswick Court Care Home

We really appreciate you taking the time to leave us such lovely comments.

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Review from Gary C (Son of Resident) published on 8 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Brunswick Court some 5 years ago when her Parkinson’s Disease became too much for my elderly father to cope with. Their treatment of my father and their empathy for my father was exemplary. Now my father is unable to live alone some 5 years later. Brunswick Court has stood up to the
plate again during this pandemic. He was admitted via a 14 day period of isolation and they were truly excellent at this time. He is happy, putting on a little bit of weight and so we know he is being well looked after. He remembers some of the staff from my mother’s time and he asked to go to Brunswick ahead of all the other homes in the area. That speaks volumes for us. Thank you so much to all of the staff.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Brunswick Court Care Home

We really appreciate you taking the time to leave us such lovely comments.

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Review from Dean W (Friend of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is currently at the home in Brunswick Court and I visited them in the middle of August. When I go into the home, I always notice how friendly and caring the staff are. The home is beautiful and bright, the gardens are also lovely! The staff couldn’t do enough for my friend and were also nice
to me. I think overall Brunswick Court is a safe and happy home to be!

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Brunswick Court Care Home

We are very happy to hear you are satisfied with the quality of our care.

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Review from Vanessa S (Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care, I’m a resident at Brunswick and find the staff very good, my needs are taken care of, I’ve developed a great relationship with the senior carer. It’s been a difficult situation with COVID but the staff on the princess Diana unit have shielded me well.

Reply from Emily Wilson, Customer Services Adviser at Brunswick Court Care Home

Thank you for your kind words regarding Brunswick Court. We are so pleased to hear that you are happy with the care you're receiving. Thank you for choosing us for your stay.

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Review from M B (Daughter of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very impressed with the people on Princess Diana floor. Staff have been great in managing my mum's issues.

Reply from Emily Wilson, Customer Services Adviser at Brunswick Court Care Home

Thank you for your praise. We are very happy to hear you can feel at ease with your mum in our care. Thank you for trusting us with your loved one’s care.

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Review from K J (Friend of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A truly wonderful home. My friend was here for a number of years and the care was impeccable.
From management to staff, Brunswick does know how to look after their residents well. My friend was very happy here and always had a smile on his face. I will miss visiting very much, but I am thankful for
the good times. Keep going Brunswick Court you are a truly wonderful home with a big heart.

Reply from Greta Narbutaityte, Customer Adviser at Brunswick Court Care Home

Thank you for such lovely comments. It is always nice to hear from friends and family members, feeling like their loved one is well cared for and looked after.

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Review from D P (Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Brunswick Court for seven years. All rooms are ensuite and privacy is paramount if desired. Menus are prepared every day and the choice of food is a wide range by the chef. There is a lively activities room, crafts, live entertainers, quiz day and games. All the staff I find
are kind, caring and they laugh.

Reply from Greta Narbutaityte, Customer Adviser at Brunswick Court Care Home

Thank you for your comments, we are very happy to hear you are enjoying yourself with us.

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Review from R N (Son of Resident) published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Disappointed previous manager was "removed" as they were high profile around the home and very interactive with all. The predecessor is rarely seen, especially at weekends. Activities have improved greatly, again due to a highly visible leader. It is a 24-hour operation yet reception not manned at weeke4nds.
When is Bupa going to get IT savvy? Emails advising of meetings, change of door codes, should be a norm. I get some because I keep chasing for the info.

Reply from Greta Narbutaityte, Customer Adviser at Brunswick Court Care Home

Thank you for your feedback. We will certainly look into this, to help us continually improve our service.

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Review from R N (Daughter-in-law of Resident) published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a shame that the last Manager was let go. She was always around especially at weekends and very proactive with the residents. It would be extremely useful if the reception could be manned at weekends and more importantly if, for any reason, you have to change the door code if you do not email
families. Activities improved immensely with the present team.

Reply from Greta Narbutaityte, Customer Adviser at Brunswick Court Care Home

Thank you for the feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.

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Review from Kathleen A (Wife of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care given to my husband is excellent. He is unable to help himself and relies on the staff for all daily care. I am kept informed of any change in his condition. The staff are kind and support on each visit.

Reply from Greta Narbutaityte, Customer Adviser at Brunswick Court Care Home

Thank you for trusting us with your husbands care. We really appreciate the kind words.

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Review from M D (Relative of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative is well looked after by very good staff.
All the activities staff are very good with good activities put on.

Reply from Greta Narbutaityte, Customer Advisor at Brunswick Court Care Home

We really appreciate you taking the time to leave such kind comments, thank you.

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Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for Brunswick Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.616 for Brunswick Court Care Home is calculated as follows: ( (288 Excellents x 5) + (91 Goods x 4) + (29 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 411 Ratings = 4.616

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brunswick Court Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.

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Awards / Recognitions (7)

Meet the Team (0)

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