Care Homes Owned by Bupa Care Homes in Leicestershire

an immeasurable difference to us all. From the nurses and carers to the senior management within the nursing home, everyone treated my Dad with the care and dignity he deserved.

They cared for my Dad's physical needs and were dedicated in making sure he was comfortable and peaceful right until the end.

What touched us most was how they cared for us, too. They were patient in answering questions, gentle in guiding us through difficult moments, and always present whenever we needed support. Their kindness turned what could have been a time of fear and sadness into one filled with warmth, gratitude, and love.
We will always be thankful for the genuine care and compassion shown to Dad.

are apparent in all aspects. Thank you will never be enough!

basis.

the safest she could be thanks to the team. The unit manager and nursing team were always informative and kept us in the loop with how she was and any GP appointments etc. could not recommend Aylesham Court enough!

necessary medications or treatments are started without delay.
Overall the experience has been excellent and mum has settled well.

Ashby Court is its care for the individual and flexibility within that care. My parents needs were vastly different but the staff did the nursing care of my mother whilst allowing my father to feel he was still looking after her. At the same time the staff made efforts to give him time off to leave the Home for meetings and activities in the town.
There was always open dialogue between myself the staff and and my father as to his care right up until his short final illness which was managed with respect for his wishes and in a dignified manner.
I always felt the staff cared about the residents and took the trouble to get to know who they were.
Five stars well deserved

showed to mum and the family during her final days of life was wonderful. The family are so thankful for the guidance, support and help the staff gave to us after mum's passing too. Thank you, Aylesham Court, for being a part of mum's family'.

schedule which is varied and encourages family participation and visits. We viewed a few carehome prior to choosing and had not seen any of this high standard, it has not disappointed since. The staff made an exceptional effort to make my father feel welcome and at ease from the outset. I also cannot compliment the staff enough for their attitudes, effort and care. Always willing to make that extra bit of effort that really makes a difference to the residents and family visitors. Exceptional care home, well done and keep up the wonderful work you all do.

and its staff.

participates in activities when she is able and enjoys the interactions.
Family are kept informed of any issues, promptly as they arise.
Notwithstanding the inherent confusion of mum's condition, she is happy and comfortable. Nothing is too much trouble for staff when helping mum. It's all on mum's terms, as she can cope, she is the centre of things.

began her residency upstairs in the nursing unit but moved downstairs when her condition improved sufficiently and we were pleased with the way she was encouraged to take part in activities and communal mealtimes. As mum's condition worsened she was taken back upstairs in the last weeks of her life and was cared for with compassion and professionalism by the nurses and other carers. We were particularly grateful for the manner in which we were informed of mum's death and by the the care we and she received in the immediate aftermath. To conclude, we are very glad that mum spent her last months in such a caring environment.