Brilliant team who looked after my dad and the visiting family brilliantly well.
A J (Daughter of Resident)
excellent care for my mother with a dedicated staff who prioritize the well being of the residents.
Andrew T (Son of Resident)
I would recommend Ashby Court as a safe, welcoming home-from-home environment.
Sarah W (Daughter of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Ashby Court Care Home has a Review Score of 9.5 (9.483) out of 10, based on 26 reviews in the last 2 years.
Over all time Ashby Court Care Home has 70 reviews.
Thank you for taking the time to leave us your lovely review. We are very happy to hear you find that your Step-Mum is well looked after and that our staff are kind and friendly. Thank you again for your recommendation.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.
Thank you for your feedback. We are saddened to hear about your loss and we hope you went away knowing your loved one received the best possible care. Our resident’s health and well being is an absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
Thank you for your lovely review. We are glad to have helped you and your family through such a difficult time. We are saddened to hear about your loss. It is always nice to hear words like "Compassion" and "Professionalism" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.
Thank you for your kind review. We are so pleased to hear that your Nanna is safe and happy and that you can feel at ease with her in our care. We hope to continue providing your loved one with the best possible care.
Thank you for your kind review. We are glad to help you and your family through such a difficult time and we are pleased to hear that your Dad was looked after well. It is always brilliant to hear words like "Honest" and "Empathetic" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mother in our care. It is always nice to hear words like "Dedicated" being used to describe our staff at Ashby Court Care Home. We hope to continue providing your Mother with the best possible care.
Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is so wonderful to hear that you feel like a part of our Ashby Court family and that you have been supported through these times. We are so happy to hear that you can feel at ease with your loved one in our care and that you are impressed with the high standards of care provided. We hope to continue providing your loved one with the best possible care.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Grandma in our care. We hope to continue providing your loved one with the best possible care.
We are sorry that the decorating and upgrade of mum's room was reactive. Once the issues were raised, the home responded to and completed the work in a very short space of time. There is a programme of redecoration and renewal in the home to ensure the environment is well decorated in all areas. Our Head Chef takes feedback from the residents on menu choices and implements these according to the feedback. There is a Residents' Committee that meet every month to ensure the residents' voices are heard where things like food choices and activities are concerned. Please let us know if there is anything we can do to make your mums stay as comfortable as possible.
Thank you for your lovely review. It is so wonderful to hear that you are impressed with the delicious meals, fun activities and high standards of care provided at Ashby Court Care Home. It is brilliant to hear that your husband has settled in well and that you can feel at ease with him in our care. We hope to continue providing your loved one with the best possible care.
Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing your loved one with the best possible care.
Thank you for leaving such a lovely review for the staff at Ashby Court Care Home. It is wonderful to hear that your Aunt is thriving within the home! It is always brilliant to hear that our care is "second to none". You are welcome to visit the home at any time and are thrilled that your loved one is so happy there!
Thank you for taking the time to leave us your comments. We are saddened to hear about your loss. We are pleased to hear that you are happy with the high standards of care provided at Ashby Court and that you can feel at ease, knowing that your Mother is supported and content. We are glad to hear that you are impressed with the meals, facilities, and care provided at Ashby Court. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Thank you for your kind words. It is always nice to hear words like "Polite" and "Dedicated" being used to describe our staff. We are pleased to hear that you are impressed with the comfortable rooms, delicious meals and the high levels of care provided at Ashby Court Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your sister-in-law in our care, knowing she has built wonderful relationships with the other residents and staff. Thank you for choosing Ashby Court care home.
Thank you for taking the time to leave your review. We hope Ashby Court care home did everything possible to make the transition as easy as possible for your Mum, and glad to hear she is settled now. Please let us know if there is anything else we can do to make Mum's stay as comfortable as possible.
Thank you for your kind words. It is always nice to hear words like “very friendly and caring” being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
The Review Score of 9.5 (9.483) out of 10 for Ashby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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