Ashby Court Care Home

Tamworth Road, Ashby-de-la-Zouch LE65 2PX
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9.5 90 Reviews
  • Ashby Court Care Home, Ashby-de-la-Zouch
Ashby Court offers a wide range of care, including residential, nursing, dementia, convalescence and day care. The home also offers care to those living with Parkinson’s.

This purpose-built property has been designed with spacious lounge and dining areas, and residents are able to relax and unwind in scenic gardens that include tranquil water features, fruit trees and raised flower beds.

Bedrooms have en-suite facilities and have benefitted from refurbishment, with 24-hour call systems throughout.

Freshly prepared meals are tailored to individual diet and preference, with some ingredients coming from the home’s own vegetable patch and herb garden. Residents can choose to take meals in the privacy of their own rooms or in the dining room.

The activity programme aims to keep residents active and includes carpet bowls, bingo, arts and crafts and films. Local entertainers visit often and day trips are arranged to local sights.

For more information about life in the home, please search for Bupa Care Home Ashby Court on Facebook.
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Care Provided by Ashby Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1210
  • Self-Funded Residential Dementia Care: from £1260
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1330
  • RESPITE Self-Funded Residential Dementia Care: from £1385
  • RESPITE Self-Funded Nursing Care: from £1595
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact Ashby Court Care Home for full pricing details and T&Cs.

Contact Ashby Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ashby Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Teresa Millar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Ashby Court Care Home Reviews (90)

9.5

Ashby Court Care Home has a Review Score of 9.5 (9.546) out of 10, based on 38 reviews in the last 2 years.
Over all time Ashby Court Care Home has 90 reviews.

Overall Experience
  • 68
  • 21
  • 0
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Date Published
  • 90
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  • 38
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Reviewer Connection to Ashby Court Care Home
  • 29
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  • 9
  • 6
  • 4
  • 3
  • 3
  • 3
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  • 1
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Total of 90, showing 1-20
Review from Lorraine T (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well run care home, with excellent, friendly staff, that respect the residents and relations. They are always busy, but nothing is too much trouble. Reception staff are very helpful and welcoming - as all the staff are.
Feel that my mum is safe and well cared for, my only constructive feedback is
that mum's room is very dark and needs decor brightening up.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care HomeWe're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Helpful" and "Welcoming" being used to describe our staff. We will discuss your feedback with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
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Review from P G (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall the home and staff are excellent. Our mum has a dark room as there is a large tree immediately opposite her window - The tree needs cutting back! The staff are always helpful and treat mum with care and kindness.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care HomeWe're so grateful that you've taken the time to share your thoughts. We are pleased to hear that your Mum is treated with Care and Kindness by our staff at Ashby Court Care Home. We will discuss your feedback with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
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Review from Carol G (Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are extremely helpful, any worries I might have. They were all able to allay my fears and give me reassurance.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care HomeThank you for your lovely review. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Your feedback will help us to keep improving the quality of care that we provide.
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Review from S S (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the care and support. The staff are very caring. All the staff speak and show interest in the resident, it means a lot to know that mum is being looked after by caring staff and that she is so happy. The food has greatly improved, it was the one thing that was letting the home down.
The bedroom and bathroom (toilet/sink) could do with modernising, e.g. carpet, curtains, painting - nice soft towels.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care HomeWe appreciate you sharing your experience with our home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We will certainly pass on your feedback to the home's manager to help them continuously improve their service.
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Review from J J (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is cared for with dignity and respect. Her needs are well met.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care HomeThank you for your kind words. We are so pleased to hear that you feel reassured with your mum in our care. We look forward to seeing you again.
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Review from Andrew J (Son of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always caring. The home is professional and efficient. Mum is happy and well cared for.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care HomeThank you for your kind words. We love to hear words like 'caring' and 'professional' being used to describe our care. Please feel free to reach out if there is anything more that you need.
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Review from L D (Sister-in-law of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The resident is well cared for and seems happy enough. I feel his needs are being met. The home is light and airy and the staff are helpful and very welcoming.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care HomeWe appreciate you sharing your experience with our home. It is wonderful to hear that your loved one has settled in comfortably with us. It is always lovely to hear words like "Helpful" and "Welcoming" being used to describe our staff. Please don't hesitate to reach out if there's anything more we can do.
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Review from Ronald B (Son of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident in Ashby Court since January 2026 and has been looked after very well. This has helped her to settle in well, and whilst I would not go as far as to say she is enjoying her "new" life because of the excellent care and attention, she appears quite happy.
As a visitor it
is good that there are no restrictions on times, and I always feel welcomed by all staff.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care HomeThank you for your lovely review. We hope to continue providing your Mother with the best possible care, if there is anything more we can do to make her stay as comfortable as possible please do let us know.
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Review from P A (Son of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been with Bupa for a matter of weeks, but it has been a resounding success so far. Bupa listen to the family, they make allowance for my father. I think that they can be a little too generous at times, but this is all part of learning my father's wishes. Compared to the home he was
in, the staff seem super responsive and above all else, my father is happy, which is the most important thing. Finally, Bupa is cheaper than the place he came from, which is a pleasant bonus. I'd have no hesitation in recommending Bupa.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care HomeThank you for your lovely review. We are very happy that we were able to help your Father settle in quickly and that he is happy in our care. Thank you again for your recommendation.
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Review from J C (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is always treated with dignity and respect. All staff seem to understand her needs and are able to manage her sometimes challenging behaviour. We are kept well informed of any changes of meds, mum's condition or events.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care HomeThank you for your feedback. It is always nice to hear from family members feeling like their loved one is well cared for in our home. Thank you for taking the time to write this review.
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Review from Angela H (Daughter-in-law of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Some staff are great. The upkeep of the room varies, some are recently decorated some are not with flaking paint and stained carpets. Some of the room's radiators don't work which means in the winter you have to have the doors open to the room to get heat from the corridors. This means you have no privacy
in the winter. We have been waiting 8 months for my parent's room to be made decent. I have spoken to the management team on numerous occasions about this for nothing to have been done.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care HomeWe appreciate you taking the time to leave us your comments. We have a genuine regard for all of our residents so we will discuss your feedback with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
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Review from Tara T (Granddaughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to everyone at Ashby Court Care Home for the care and compassion they've shown my Grandma. From the very beginning, the staff have treated her with dignity, kindness, and genuine warmth, which has meant the world to our family.


I especially want to mention Shinette - she is a truly

fantastic lady who puts her whole heart into her job. She goes above and beyond not just for the residents, but for their families too. She always makes us feel welcome, reassured, and valued whenever we visit. Her dedication and positive attitude never go unnoticed.


Thank you for everything you do - it makes such a difference.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care HomeIt's always encouraging to read reviews like this. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. We're so glad that the warmth and kindness of our staff have come through in your experience. We will certainly pass your comments on to the manager.
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Review from Sandra W (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With emotions running high due to having to make the heartbreaking decision that mother was to go to a care home on a permanent basis, the while staff made the trasition easier with their care and understanding. Personal items make her rooom 'home', staff encourage mother to meet other residents for
a chat or take part in activities. Staff are very attentive with nothing too much trouble. We know mother is safe and happy, being looked after by professional staff, who keep us informed of how she is, our lives have also been much improved. Thank you everyone at Ashby Court Care Home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care HomeThank you for your lovely review. The decision to find the right care home for a loved one can be difficult but we are pleased to hear how the staff at Ashby Court helped to make the transition seamless for your mother. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We hope to continue providing your loved one with the best possible care.
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Review from Kathryn M (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst going through an extremely distressing and difficult time, my mum has received the very best care and attention for all her needs. I honestly couldn't praise all of the staff at Ashby Court enough. This extends not only to my mum but to myself at this difficult time. The extremely high standards
are apparent in all aspects. Thank you will never be enough!
Reply from David Mclean, Customer Service Adviser at Ashby Court Care HomeThank you for taking the time to leave your kind words. We are glad to help you and your family through such a difficult time and we hope Ashby Court care home did everything possible to make the transition as easy as possible. Hearing that our care has made a difference to you and your family is truly rewarding. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review from Dawn M (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always welcoming and communicative. All areas, including my parents' room, are kept extremely clean. My parents are very happy here.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care HomeWe appreciate you taking the time to leave us your comments. Hearing that our care brings you and your parents peace of mind truly means so much to us. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review from Phillipa T (Daughter-in-law of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with the care my mother in law has received since coming to the home in April this year. Staff couldn't be kinder and have shown such patience and care towards her and us when we have had concerns or worries. Care is personalised and staff understand each resident on a personal/individual
basis.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care HomeYour words remind us why we do what we do. It is wonderful to hear that your mother in law has settled in comfortably with us and we hope you all feel like a part of our Ashby Court family. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review from Michelle S (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always pleasant. We as a family are happy with the care our mum is receiving. Any concerns are always addressed promptly.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care HomeThank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.
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Review from Grace S (Granddaughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and nursing staff are very caring towards my grandmother. Very attentive and are always available. Reassuring and kind, nothing is ever too much bother for them.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care HomeYour words remind us why we do what we do. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We hope to continue providing your loved one with the best possible care
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Review from Paul P (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and lovely home.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care HomeThank you for your kind words. Thank you for recognizing the care and dedication of our team. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Review from Belinda S (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 2 months. I have been very pleased with the care she has received on the nursing wing. The nurses regularly update me on her health and well-being. The care team are also excellent. Any health concerns have been flagged to her GP or the out of hours team swiftly to ensure
necessary medications or treatments are started without delay.
Overall the experience has been excellent and mum has settled well.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care HomeWe're so grateful that you've taken the time to share your thoughts. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's lovely to know that you feel reassured that your Mum is safe and well looked after. We're committed to continuing to support you and your family in every way we can and we look forward to seeing you again soon.
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Current Review Score: 9.5 (9.546)

Overview of Review Score

The Review Score of 9.5 (9.546) out of 10 for Ashby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.546 for Ashby Court Care Home is calculated as follows: ( (278 Excellents x 5) + (141 Goods x 4) + (18 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 445 Ratings = 4.546
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashby Court Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 03 Jun 2026

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashby Court Care Home

What types of Care is Ashby Court Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashby Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Ashby Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashby Court Care Home to the centre of Ashby-de-la-Zouch?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashby Court Care Home to verify any information. View our terms and conditions. Ashby Court Care Home has an Enhanced Service - more info.