Ashby Court Care Home

Tamworth Road, Ashby-de-la-Zouch LE65 2PX
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9.6 78 Reviews
  • Ashby Court Care Home, Ashby-de-la-Zouch
Ashby Court offers a wide range of care, including residential, nursing, dementia, convalescence and day care. The home also offers care to those living with Parkinson’s.

This purpose-built property has been designed with spacious lounge and dining areas, and residents are able to relax and unwind in scenic gardens that include tranquil water features, fruit trees and raised flower beds.

Bedrooms have en-suite facilities and have benefitted from refurbishment, with 24-hour call systems throughout.

Freshly prepared meals are tailored to individual diet and preference, with some ingredients coming from the home’s own vegetable patch and herb garden. Residents can choose to take meals in the privacy of their own rooms or in the dining room.

The activity programme aims to keep residents active and includes carpet bowls, bingo, arts and crafts and films. Local entertainers visit often and day trips are arranged to local sights.

For more information about life in the home, please search for Bupa Care Home Ashby Court on Facebook.
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Care Provided by Ashby Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1160
  • Self-Funded Residential Dementia Care: from £1210
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1275
  • RESPITE Self-Funded Residential Dementia Care: from £1330
  • RESPITE Self-Funded Nursing Care: from £1540
  • RESPITE Self-Funded Nursing Dementia Care: from £1595

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Ashby Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Teresa Millar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Ashby Court Care Home Reviews (78)

9.6

Ashby Court Care Home has a Review Score of 9.6 (9.574) out of 10, based on 28 reviews in the last 2 years.
Over all time Ashby Court Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashby Court Care Home
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Total of 78, showing 1-20
Review from Kathryn M (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst going through an extremely distressing and difficult time, my mum has received the very best care and attention for all her needs. I honestly couldn't praise all of the staff at Ashby Court enough. This extends not only to my mum but to myself at this difficult time. The extremely high standards
are apparent in all aspects. Thank you will never be enough!
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Thank you for taking the time to leave your kind words. We are glad to help you and your family through such a difficult time and we hope Ashby Court care home did everything possible to make the…read more
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Review from Dawn M (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always welcoming and communicative. All areas, including my parents' room, are kept extremely clean. My parents are very happy here.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
We appreciate you taking the time to leave us your comments. Hearing that our care brings you and your parents peace of mind truly means so much to us. We're committed to making every day as positive…read more
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Review from Phillipa T (Daughter-in-law of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with the care my mother in law has received since coming to the home in April this year. Staff couldn't be kinder and have shown such patience and care towards her and us when we have had concerns or worries. Care is personalised and staff understand each resident on a personal/individual
basis.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Your words remind us why we do what we do. It is wonderful to hear that your mother in law has settled in comfortably with us and we hope you all feel like a part of our Ashby Court family. Feedback…read more
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Review from Michelle S (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always pleasant. We as a family are happy with the care our mum is receiving. Any concerns are always addressed promptly.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make their stay as…read more
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Review from Grace S (Granddaughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and nursing staff are very caring towards my grandmother. Very attentive and are always available. Reassuring and kind, nothing is ever too much bother for them.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Your words remind us why we do what we do. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud to have such a compassionate team and…read more
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Review from Paul P (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and lovely home.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Thank you for your kind words. Thank you for recognizing the care and dedication of our team. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Review from Belinda S (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 2 months. I have been very pleased with the care she has received on the nursing wing. The nurses regularly update me on her health and well-being. The care team are also excellent. Any health concerns have been flagged to her GP or the out of hours team swiftly to ensure
necessary medications or treatments are started without delay.
Overall the experience has been excellent and mum has settled well.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
We're so grateful that you've taken the time to share your thoughts. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's lovely to know that…read more
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Review from P J (Sister-in-law of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in law has been at the home for over 12 months now, this is an excellent home, plenty of activities, great communication with relatives, all needs catered for, all round excellent home , manager of the home is excellent
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Thank you for your lovely review. Your words remind us why we do what we do. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Feedback like yours…read more
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Review from sally i (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Ashby Court due to my mothers ill health and complex needs. My father chose to go with her although he did not need care at the time. After her death he stayed at Ashby Court until his death this year by which time he had been resident for 8.5 years.


The great strength of

Ashby Court is its care for the individual and flexibility within that care. My parents needs were vastly different but the staff did the nursing care of my mother whilst allowing my father to feel he was still looking after her. At the same time the staff made efforts to give him time off to leave the Home for meetings and activities in the town.
There was always open dialogue between myself the staff and and my father as to his care right up until his short final illness which was managed with respect for his wishes and in a dignified manner.
I always felt the staff cared about the residents and took the trouble to get to know who they were.
Five stars well deserved
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care Home
Your words remind us why we do what we do. We are delighted to hear that our team have made a difference to your family's experience. Your comments are a testament to the dedication of everyone in the…read more
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Review from Phil T (Son of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am more than satisfied with the level of care my mother receives at Ashby Court. The staff are always friendly and attentive but clear and professional. It gives me great confidence that my mother is getting the care and support she needs in a great environment, thankyou
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care Home
Thank you for your lovely review. It is always nice to hear positive recognition of our hard working staff. We are so pleased to have your mother join our Ashby Court family and we look forward to…read more
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Review from Helen P (Stepdaughter of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always pleased to see how well my step-mum looks and how she is well looked after. The staff are friendly and obviously have rapport with her.
The care home itself is always clean, bright and well maintained. I understand that the bedrooms are being refreshed
I would highly recommend Ashby Court
and its staff.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for taking the time to leave us your lovely review. We are very happy to hear you find that your Step-Mum is well looked after and that our staff are kind and friendly. Thank you again for…read more
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Review from J J (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has dementia and is cared for very well. Staff are professional but are very caring and patient. She is allowed to get up and go to bed as she wants. She may not always want to eat at the dedicated meal times, but she is always fed when she is ready. There is always food and drink available. She
participates in activities when she is able and enjoys the interactions.
Family are kept informed of any issues, promptly as they arise.
Notwithstanding the inherent confusion of mum's condition, she is happy and comfortable. Nothing is too much trouble for staff when helping mum. It's all on mum's terms, as she can cope, she is the centre of things.
Reply from Maria Ricketts, Customer Care Adviser at Ashby Court Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make your mother's stay as…read more
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Review from N G (Son of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at Ashby Court from December 2023 until her death there on 27th May 2025. During that period she was cared for wonderfully well. The staff catered for her needs diligently and well and my sister and I were able to approach staff to have questions answered whenever we needed. Mum
began her residency upstairs in the nursing unit but moved downstairs when her condition improved sufficiently and we were pleased with the way she was encouraged to take part in activities and communal mealtimes. As mum's condition worsened she was taken back upstairs in the last weeks of her life and was cared for with compassion and professionalism by the nurses and other carers. We were particularly grateful for the manner in which we were informed of mum's death and by the the care we and she received in the immediate aftermath. To conclude, we are very glad that mum spent her last months in such a caring environment.
Reply from Maria Ricketts, Customer Care Adviser at Ashby Court Care Home
Thank you for your lovely review. We are glad to have helped you and your family through such a difficult time. We are saddened to hear about your loss. It is always nice to hear words like…read more
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Review from K C (Son of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mam is well cared for. her limited needs are taken care of. She has a nice room and she eats well. She joins in with activities and has said on a number of occasions that she's happy at Ashby Court.
Reply from Maria Ricketts, Customer Care Adviser at Ashby Court Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make Mum's stay as comfortable as…read more
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Review from Lewis S (Grandson of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nanna has been with this care home for over 8 years. In that time we have only ever had positive experiences. The dementia unit is secure and well looked after. The staff are very friendly and do everything they can to ensure the residents are cared for in a safe and comfortable way. I would definitely
recommend Ashby Court.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
Thank you for your kind review. We are so pleased to hear that your Nanna is safe and happy and that you can feel at ease with her in our care. We hope to continue providing your loved one with the…read more
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Review from A J (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant team who looked after my dad and the visiting family brilliantly well. Everyone was great at what they do and were friendly and upbeat at all times. As he neared the end the nurses in particular were honest and empathetic.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
Thank you for your kind review. We are glad to help you and your family through such a difficult time and we are pleased to hear that your Dad was looked after well. It is always brilliant to hear…read more
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Review from Andrew T (Son of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ashby Court Nursing Home provides excellent care for my mother with a dedicated staff who prioritize the well being of the residents. The facility is clean and well maintained with an excellent variety of activities to keep all residents engaged, which mother enjoys immensely. As a family we feel that
mum is safe and comfortable here and we appreciate the open communication with all the staff and management at Ashby Court.
Reply from Lisa Henderson, Customer Care Advisor at Ashby Court Care Home
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mother in our care. It is always nice to hear words like "Dedicated" being used to…read more
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Review from Mollie S (Granddaughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanna has been in this care home for the last 8+ years. The first couple of years also spent with my grandad who has sadly passed away. They lived together in a double room on the dementia unit which was very accommodating. I would often visit them both in the living room which was lovely and inviting
and the staff were always friendly. The staff made my grandads final few days very comfortable and peaceful for him which we are very grateful for. Nanna is now in the nursing unit and she has a lovely room with bright light and lots of pictures on her wall. I have always had a great experience with all of the nursing staff who seem happy to be at work and have a lovely relationship with my nanna. She is always dressed well and clean. The food is prepared to a high standard and smells great. I will always speak highly of this care home.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is so wonderful to hear that you feel like a part…read more
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Review from Martin S (Grandson of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always had a pleasant experience when visiting my Grandma. The care home is clean and tidy, the staff are very friendly. I've also experienced my Grandma getting great care when I arrived. It's a very secure safe space.
Reply from Maria Ricketts, Customer Care Adviser at Ashby Court Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Grandma in our care. We hope to continue providing your loved one with the best possible care.
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Review from N C (Son of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Her room has a large plastered patch on the wall that has been there for a year. Considering the cost of the room, I would expect redecoration. The staff are lovely and they lay on activities most weeks which is nice. The cost is incredibly high.
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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Ashby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.574 for Ashby Court Care Home is calculated as follows: ( (206 Excellents x 5) + (100 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 324 Ratings = 4.574
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashby Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 04 Nov 2025

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashby Court Care Home

What types of Care is Ashby Court Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashby Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Ashby Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashby Court Care Home to the centre of Ashby-de-la-Zouch?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashby Court Care Home to verify any information. View our terms and conditions. Ashby Court Care Home has an Enhanced Service - more info.