Ashby Court Care Home

Tamworth Road, Ashby-de-la-Zouch LE65 2PX
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9.6 78 Reviews
  • Ashby Court Care Home, Ashby-de-la-Zouch

Ashby Court Care Home, Ashby-de-la-Zouch

Only 2 of 65
rooms available
  • Only 1 of 60 rooms available
Ashby Court offers a wide range of care, including residential, nursing, dementia, convalescence and day care. The home also offers care to those living with Parkinson’s.

This purpose-built property has been designed with spacious lounge and dining areas, and residents are able to relax and unwind in scenic gardens that include tranquil water features, fruit trees and raised flower beds.

Bedrooms have en-suite facilities and have benefitted from refurbishment, with 24-hour call systems throughout.

Freshly prepared meals are tailored to individual diet and preference, with some ingredients coming from the home’s own vegetable patch and herb garden. Residents can choose to take meals in the privacy of their own rooms or in the dining room.

The activity programme aims to keep residents active and includes carpet bowls, bingo, arts and crafts and films. Local entertainers visit often and day trips are arranged to local sights.

For more information about life in the home, please search for Bupa Care Home Ashby Court on Facebook.
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Care Provided by Ashby Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1160
  • Self-Funded Residential Dementia Care: from £1210
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1275
  • RESPITE Self-Funded Residential Dementia Care: from £1330
  • RESPITE Self-Funded Nursing Care: from £1540
  • RESPITE Self-Funded Nursing Dementia Care: from £1595

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Ashby Court Care Home to find out the exact price for your requirements.

Contact Ashby Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ashby Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Teresa Millar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Ashby Court Care Home Reviews (78)

9.6

Ashby Court Care Home has a Review Score of 9.6 (9.574) out of 10, based on 28 reviews in the last 2 years.
Over all time Ashby Court Care Home has 78 reviews.

Overall Experience
  • 61
  • 17
  • 0
  • 0
  • 0
Date Published
  • 78
  • 13
  • 23
  • 28
  • 50
Reviewer Connection to Ashby Court Care Home
  • 24
  • 16
  • 9
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 78, showing 21-40
Review from Stephen H (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall the care home caters for my mum's needs. Issues have been resolved, ie upgrade of my mum's room, following an email from myself. Maybe internal reviews/checklists need to be established by management, to ensure the above is resolved before any complaint.
Have had mixed reviews about the standard
of food, cannot really comment as I'm not there when they receive the meals.
Would like to see some justification regarding the price increase.
Reply from Maria Ricketts, Customer Care Adviser at Ashby Court Care Home
We are sorry that the decorating and upgrade of mum's room was reactive. Once the issues were raised, the home responded to and completed the work in a very short space of time. There is a programme…read more
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Review from J K (Wife of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in the home a few months now and seems settled with all the staff being very friendly. They have plenty of activities going on daily with some really good ones visiting playing music and singing in particular.
Just before Christmas a new chef arrived and since then he's made lots
of lovely dishes and cakes that everyone enjoys. The food is really appetising even those on special diets are catered for and those on soft food diets have food piped to look like proper meals. Also if there's nothing on the menu a person likes they make sure they get them something to eat that they enjoy.
They have recently made a coffee area in the main entrance hall which gives it a feeling of walking into a 5-star hotel, not a nursing home.
Somewhere I can fully recommend.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
Thank you for your lovely review. It is so wonderful to hear that you are impressed with the delicious meals, fun activities and high standards of care provided at Ashby Court Care Home. It is…read more
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Review from Sarah W (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Ashby Court for respite care after being in hospital. Since she arrived she has improved a great deal. All the staff are so kind, helpful and friendly. I feel that they are very professional and organised when discussing medication and they always involve me in decisions. I would recommend
Ashby Court as a safe, welcoming home-from-home environment.
Reply from Maria Ricketts, Customer Care Adviser at Ashby Court Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing your loved one with the best possible care.
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Review from Michaela D (Niece of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunty has thrived since going into her new home. She is very happy and the care she receives is second to none. She enjoys the food and the choices she has. It is such a friendly and welcoming place to visit, all staff say hello and are friendly when you visit. We feel so fortunate to know Aunty
is happy and enjoys living there thank you all so much!
Reply from Rosie Smith, Customer Advisor at Ashby Court Care Home
Thank you for leaving such a lovely review for the staff at Ashby Court Care Home. It is wonderful to hear that your Aunt is thriving within the home! It is always brilliant to hear that our care is…read more
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Review from J C (Daughter of Resident) published on 22 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been very happy with the level of care my mother is receiving at Ashby Court since moving there at New Year. Also, my father was treated with such dignity whilst in residence prior to his passing in April, and such respect and kindness were shown by the staff. Mum has a comfortable room, but
the main lounge, side lounge, and garden are also good spaces. I believe the food is good, and a good range of activities are offered.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
Thank you for taking the time to leave us your comments. We are saddened to hear about your loss. We are pleased to hear that you are happy with the high standards of care provided at Ashby Court and…read more
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Review from L T (Daughter of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for a few years now.
The care has been excellent.
The staff are polite caring and dedicated to their roles.
The facilities are very clean and well-maintained.
Rooms are comfortable and cosy.
Meals are always hot and smell delicious also plenty of assorted drinks to choose from.
Security is excellent.
Mum loves the staff and is treated with the upmost care.
Many thanks to all concerned.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
Thank you for your kind words. It is always nice to hear words like "Polite" and "Dedicated" being used to describe our staff. We are pleased to hear that you are impressed with the comfortable rooms,…read more
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Review from A T (Daughter of Resident) published on 25 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum looked at a few care homes before deciding on Ashby Court. It has taken a while for her to settle but after 2 months she has decided this is where she wants to stay. The staff are brilliant. They encourage my mum (who is not that sociable) to join in and make an effort to leave her room. She
has joined in activities which she has enjoyed and loves getting her hair done every week. She is looking forward to getting her nails done.
Reply from Grace Langfield, Customer Service Adviser at Ashby Court Care Home
Thank you for taking the time to leave your review. We hope Ashby Court care home did everything possible to make the transition as easy as possible for your Mum, and glad to hear she is settled now.…read more
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Review from N P (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Ashby Court are very friendly and caring to every need of the residents. The nurses and carers are excellent as are all the support staff.
Recent improvements to the decor have made a big difference across the home and no issue is too small for them to ignore.
The recent acquisition
of a minibus will allow residents to go on more day trips and activities are planned regularly.
Thank you for the care you provide.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Thank you for your kind words. It is always nice to hear words like “very friendly and caring” being used to describe our care. We hope to continue providing your loved one with the best possible care…read more
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Review from Peter M (Son of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for about four years. She is treated with dignity and great respect. I cannot recommend Ashby Court enough. They have been simply superb. Keeping us informed at any eventuality or incident. The staff are well trained, friendly and compassionate.
Reply from Grace Langfield, Customer Service Adviser at Ashby Court Care Home
Thank you for your lovely review. We are very pleased to hear you feel that Mum has been so well cared for and looked over the past 4 years she has been in our Ashby Court care home. We will certainly…read more
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Review from N C (Son of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff in a very pleasant facility.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We hope to continue providing your loved…read more
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Review from Matthew T (Grandson of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that my nan receives is great. She is always supported and any additional needs are always covered.
Reply from Grace Langfield, Customer Service Adviser at Ashby Court Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we…read more
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Review from D A (Sister of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were caring and compassionate. Including nursing staff and ancillary staff.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
We appreciate you taking the time to leave us your lovely review. It is always nice to hear words like “Caring” and “Compassionate” being used to describe our care. Hopefully you will go away from…read more
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Review from Chris D (Son of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident now for two and a half years and for the past two years, she has been bedridden and totally reliant on staff for her care. I cannot fault the attention that she receives 24 hours a day. The nursing care is excellent and she is always treated with the utmost kindness and
dignity in her failing years.
Reply from Fran Donno, Customer Service Adviser at Ashby Court Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members who feel like their loved one is cared for and…read more
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Review from John H (Son of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashby Court Care Home is a lovely, well-kept property with pretty gardens for residents to use. I would be happy to live there. The mainstay of the place though is the wonderful staff. They are so caring and friendly but totally professional when it comes to the needs of the residents. They are a credit
to the company and gave my dad warmth and love.
Reply from Grace Langfield, Customer Service Adviser at Ashby Court Care Home
Thank you for your kind words. It is always nice to hear words like “well-kept” and “wonderful” being used to describe our care. Hopefully, you will go away from this feeling like your dad received…read more
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Review from Alyson B (Daughter of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this excellent care home for over six years, slowly fading with dementia and through all the stages of this terrible disease has always received first-class care. The staff, at every level, have always shown kindness and gentle care, with a high standard of professionalism without
losing the humanity or humour that is now my mum's home. The home itself is a pleasant place, well maintained and comfortable with a lovely garden and lots of activities offered. I have no hesitation in giving this care home a good review and consider my mum lucky to have been given a place there.
Reply from David Mclean, Customer Service Adviser at Ashby Court Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like “kindness and gentle…read more
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Review from R B (Daughter of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother came to Ashby Court for respite in November 2021 where she received very good care. She was so happy there and did not want to leave so she ended up staying permanently.
I have to say that when I see Mum now she is living at Ashby Court, she is always smiling. I am so glad we made the right
choice for Mum. She loves the home and most of the residents and carers.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for your lovely review. We are happy to hear that you feel it was the right choice for your Mother to stay with us at Ashby Court. It is always so nice to hear from families who feel like…read more
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Review from L L (Daughter of Resident) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family are very pleased with the care our father is getting. He seems very happy with the staff and says the food is good. Not sure about the range of activities they have, Dad doesn't say much about that side.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for your feedback. We are glad to hear that your Father is happy with the care and likes the food our chefs prepare. If you would like more information about the activities programme we have…read more
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Review from Clarissa L (Wife of Resident) published on 6 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff in Ashby Court are kind and always friendly and helpful and willing to answer questions. There is always a welcome when you arrive to visit. There is a friendly atmosphere in the home and amongst the staff. My husband is always kept clean and shaven and treated with kindness and respect.
His room is also always clean and tidy.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for your feedback. We are glad that you always feel welcomed when you come to visit and that you feel your Husband is cared for with respect at Ashby Court. Thank you again for writing a…read more
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Review from David W (Son-in-law of Resident) published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff was pleasant and helpful. If you asked a question they answered it. If you wanted them to do something, they did it.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for your feedback. We are glad to hear that your experience has been very positive.
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Review from Joy B (Daughter of Resident) published on 19 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived at Ashby Court from March 2013 to December 23rd, 2021. They were perhaps the happiest years of her life. She could have her moments, but she was happy, cheerful, engaged, and very sociable, especially with the staff. They all could not have been more caring and supportive - indeed they
loved her. The staff looked after her so well during the covid lockdowns, as I was unable to travel to see her. She died knowing that she was loved and cared for. I am forever in their debt.
Reply from Amanda Barnes, Customer Service Adviser at Ashby Court Care Home
We appreciate you taking the time to leave us your comments. We are sorry for your loss please accept our condolences. It is nice to hear that you felt your Mother had the happiest years of her life…read more
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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Ashby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.574 for Ashby Court Care Home is calculated as follows: ( (206 Excellents x 5) + (100 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 324 Ratings = 4.574
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashby Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 04 Dec 2025

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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