Ashby Court Care Home

My mum looked at a few care homes before deciding on Ashby Court. It has taken a while for her to settle but after 2 months she has decided this is where she wants to stay. The staff are brilliant. They encourage my mum (who is not that sociable) to join in and make an effort to leave her room. She has joined in activities which she has enjoyed and loves getting her hair done every week. She is looking forward to getting her nails done.

Thank you for the care you provide.

Mum has been in the home for about four years. She is treated with dignity and great respect. I cannot recommend Ashby Court enough. They have been simply superb. Keeping us informed at any eventuality or incident. The staff are well trained, friendly and compassionate.

Lovely staff in a very pleasant facility.

The care that my nan receives is great. She is always supported and any additional needs are always covered.

Staff were caring and compassionate. Including nursing staff and ancillary staff.

My mother has been a resident now for two and a half years and for the past two years, she has been bedridden and totally reliant on staff for her care. I cannot fault the attention that she receives 24 hours a day. The nursing care is excellent and she is always treated with the utmost kindness and dignity in her failing years.

Ashby Court Care Home is a lovely, well-kept property with pretty gardens for residents to use. I would be happy to live there. The mainstay of the place though is the wonderful staff. They are so caring and friendly but totally professional when it comes to the needs of the residents. They are a credit to the company and gave my dad warmth and love.

My mother has been in this excellent care home for over six years, slowly fading with dementia and through all the stages of this terrible disease has always received first-class care. The staff, at every level, have always shown kindness and gentle care, with a high standard of professionalism without losing the humanity or humour that is now my mum's home. The home itself is a pleasant place, well maintained and comfortable with a lovely garden and lots of activities offered. I have no hesitation in giving this care home a good review and consider my mum lucky to have been given a place there.

I have to say that when I see Mum now she is living at Ashby Court, she is always smiling. I am so glad we made the right choice for Mum. She loves the home and most of the residents and carers.

The family are very pleased with the care our father is getting. He seems very happy with the staff and says the food is good. Not sure about the range of activities they have, Dad doesn't say much about that side.

All the staff in Ashby Court are kind and always friendly and helpful and willing to answer questions. There is always a welcome when you arrive to visit. There is a friendly atmosphere in the home and amongst the staff. My husband is always kept clean and shaven and treated with kindness and respect. His room is also always clean and tidy.

Every member of staff was pleasant and helpful. If you asked a question they answered it. If you wanted them to do something, they did it.

My mother lived at Ashby Court from March 2013 to December 23rd, 2021. They were perhaps the happiest years of her life. She could have her moments, but she was happy, cheerful, engaged, and very sociable, especially with the staff. They all could not have been more caring and supportive - indeed they loved her. The staff looked after her so well during the covid lockdowns, as I was unable to travel to see her. She died knowing that she was loved and cared for. I am forever in their debt.

Every time I have phoned or visited Ashby Court I have been struck by the kindness and positive attitude of the staff. It is a huge comfort to know that my uncle is being well cared for and is happy. A first-rate home staffed by first-rate carers.

My father has been a resident on the dementia unit for 12 months. The staff are very patient with him, which as a family we value highly. Both personal hygiene and the cleanliness of the room is excellent; dad is always nicely dressed and shaved. The home's approach to Covid has been great, keeping Dad safe through the peak of the pandemic. Although the weekly charges are higher than other homes we viewed, you receive the level of care you pay for.

Staff very friendly. They will do anything for us.

I have been in the care home for eleven months now and am well looked after. Staff cannot do enough for you. They take care of our welfare and you could not ask for more.

This care home is the only one I have stayed in but I doubt it could be bettered. The food is excellent and the nurses and carers second to none. I would highly recommend this Bupa Care Home to anyone wanting their loved ones to be well fed and well looked after.

I would definitely recommend this home.