Ashby Court Care Home

Tamworth Road, Ashby-de-la-Zouch LE65 2PX
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9.6 78 Reviews
  • Ashby Court Care Home, Ashby-de-la-Zouch

Ashby Court Care Home, Ashby-de-la-Zouch

Only 2 of 65
rooms available
  • Only 1 of 60 rooms available
Ashby Court offers a wide range of care, including residential, nursing, dementia, convalescence and day care. The home also offers care to those living with Parkinson’s.

This purpose-built property has been designed with spacious lounge and dining areas, and residents are able to relax and unwind in scenic gardens that include tranquil water features, fruit trees and raised flower beds.

Bedrooms have en-suite facilities and have benefitted from refurbishment, with 24-hour call systems throughout.

Freshly prepared meals are tailored to individual diet and preference, with some ingredients coming from the home’s own vegetable patch and herb garden. Residents can choose to take meals in the privacy of their own rooms or in the dining room.

The activity programme aims to keep residents active and includes carpet bowls, bingo, arts and crafts and films. Local entertainers visit often and day trips are arranged to local sights.

For more information about life in the home, please search for Bupa Care Home Ashby Court on Facebook.
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Care Provided by Ashby Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1160
  • Self-Funded Residential Dementia Care: from £1210
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1275
  • RESPITE Self-Funded Residential Dementia Care: from £1330
  • RESPITE Self-Funded Nursing Care: from £1540
  • RESPITE Self-Funded Nursing Dementia Care: from £1595

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Ashby Court Care Home to find out the exact price for your requirements.

Contact Ashby Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ashby Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Teresa Millar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Ashby Court Care Home Reviews (78)

9.6

Ashby Court Care Home has a Review Score of 9.6 (9.574) out of 10, based on 28 reviews in the last 2 years.
Over all time Ashby Court Care Home has 78 reviews.

Overall Experience
  • 61
  • 17
  • 0
  • 0
  • 0
Date Published
  • 78
  • 13
  • 23
  • 28
  • 50
Reviewer Connection to Ashby Court Care Home
  • 24
  • 16
  • 9
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 78, showing 41-60
Review from Frances W (Niece of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I have phoned or visited Ashby Court I have been struck by the kindness and positive attitude of the staff. It is a huge comfort to know that my uncle is being well cared for and is happy. A first-rate home staffed by first-rate carers.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for taking the time to leave your review. We are glad to hear that your Uncle is happy in our care at Ashby Court. It is always so nice to hear our staff described as "first-rate". Thank you…read more
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Review from E W (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident on the dementia unit for 12 months. The staff are very patient with him, which as a family we value highly. Both personal hygiene and the cleanliness of the room is excellent; dad is always nicely dressed and shaved. The home's approach to Covid has been great, keeping
Dad safe through the peak of the pandemic. Although the weekly charges are higher than other homes we viewed, you receive the level of care you pay for.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for taking the time to leave your review. We are glad to hear that you have felt reassured that your father has been kept safe throughout this difficult period and that he is cared for with…read more
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Review from J B (Resident) published on 18 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly. They will do anything for us.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for your lovely review, we really appreciate your kind words.
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Review from A K (Resident) published on 18 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been in the care home for eleven months now and am well looked after. Staff cannot do enough for you. They take care of our welfare and you could not ask for more.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you so much for your kind feedback, we really appreciate you taking the time to leave us a review. We are so pleased that you're happy with the care that you are receiving.
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Review from David J (Respite Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is the only one I have stayed in but I doubt it could be bettered. The food is excellent and the nurses and carers second to none. I would highly recommend this Bupa Care Home to anyone wanting their loved ones to be well fed and well looked after.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Ashby Court Care Home
Thank you for your lovely comments, we really appreciate your feedback. Please let us know if there is anything we can do to help you in the future.
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Review from D D (Son of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into Ashby Court care Home in December 2019. Although she wasn't in there long the support and care she received from the management and staff was exceptional. The home itself was to a very high standard and rooms were spotless and had a warm homely feeling.
I would definitely recommend
this home.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
We really appreciate you taking the time to leave us such kind words.
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Review from C B (Daughter of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Ashby Court Care Home for two and a half years and it's an amazing place. The staff and management are all excellent and very caring with her. Mum is in lockdown at Ashby Court and the manager had the forethought to lockdown early to keep the residents and staff safe in these uncertain
times. I have regular photos and updates sent to me about Mum which is so reassuring. Ashby Court is a fantastic home for Mum.
Reply from Greta Narbutaityte, Customer Advisor at Ashby Court Care Home
Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else we…read more
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Review from S C (Wife of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family have nothing but admiration for the way my husband was cared for in Ashby Court.
It has been a very distressing time for all our family and we were very apprehensive about placing my much loved husband into care. We didn't have to worry as he was treated with dignity and compassion at
all times. Thank you so much.
Reply from Greta Narbutaityte, Customer Advisor at Ashby Court Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care.
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Review from Stephen M (Son of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum moved into Ashby Court, which was December 2019, she was initially for respite care. After a fall at home, she lost her confidence and was unable to walk. Since day one she was welcomed into the home. The staff couldn't do enough for Mum, getting her back onto her feet and walking again
with her frame, she is more like her old self, has made new friends and is enjoying getting her life back. She knows she only has to ring her call bell and somebody will answer, always with a smiling and friendly face and even a cup of tea. She joins in with all the different activities from painting, baking and even potted some plants. At the moment carers arrange Facetime with her family and even though it upsets her, she enjoys doing this. She has now made the decision to stay permanently at Ashby Court. She says it is her second home and it was the best decision she made to live there. The staff are friendly and welcoming and always around when needed.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for taking the time to leave us such a lovely review. We are very happy to hear you can feel at ease with your mother in our care.
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Review from D C (Husband of Resident) published on 4 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the time my wife has been at the care home, she has received a high standard of care from the hard-working and friendly staff.
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Review from Jane M (Daughter-in-law of Resident) published on 26 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
In November 2019 my mother-in-law had a fall at home and fractured her left hip, went into hospital for two to three weeks, went home to her bungalow and had carers at home to begin with. But on Christmas Day we all sat down and made the decision for Mum to go to Ashby Court, initially for respite care
but she loved it so much that she decided to stay permanently. She has made loads of friends and is now back on her feet and walking independently with her frame and loves joining in with all the activities. She always has a smile on her face, the staff are always smiling and friendly, offering you a drink when you come to visit. Mum can be a little fussy on what she likes to eat but the variety of food at Ashby Court is always delicious. She has her own little snack box in the lounge with her name on, which we fill up for her, even though she can have a snack in between meals anytime. Her appetite has increased and she has put on weight. She even has her budgie in her room, who is happily chirping away on a daily basis.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for taking the time to leave such lovely feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Review from Mary M (Niece of Resident) published on 12 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt had been cared for at Ashby Court for the last three years of her life. She sadly died this month after suffering a stroke from which she did not recover. She decided herself when she was 90 that she would like to be looked after and really enjoyed her time at Ashby Court. Most importantly she
felt safe and enjoyed eating her meals in the restaurant with other residents.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for taking the time to leave your comments. We are very saddened about your aunt's passing. Please let us know if there is anything else we can do to help you and your family through such a…read more
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Review from J S (Daughter of Resident) published on 25 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Home within a Care Home.
From May 2017, Dad has since passed but mum is still with us in the nursing dementia unit. I can honestly say that I have never seen anything that concerned me - if I had/did I would speak out.
Why is Ashby Court a 'Home' within a Care Home? Briefly: Visiting is not restricted
and always welcomed. The food they serve is really fresh as they understand a good diet is important to maintaining good health. Everything with the decor is 'researched' beforehand to 'achieve the best experience for the residents', there is nothing institutionalised as it is all so well thought out. Along with activities/events/trips, they will go beyond, like skype weddings and shopping gifts for residents who can't make the journey. The staff are a good team, aware for many residents it is their long term home where they can feel at ease, be treated with respect and retain individuality.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for taking the time to leave such a lovely review. We really appreciate the kind words.
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Review from M W (Daughter of Resident) published on 19 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Two weeks respite for dad has put him back into a more positive mode, given him company, especially for meals. The staff have been caring, considerate and welcomed us all into being involved. They spoke to us as a family in a very friendly manner. Would not hesitate to recommend Ashby Court as the most
professionally run home with a heart.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
It is always a delight to hear some positive feedback from family or friend of residents. We are very happy you could feel like a part of our Ashby Court family. We hope to see you again soon.
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Review from Jayne M (Daughter of Resident) published on 25 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Ashby Court in 2015 and has thrived on their exceptional care. Everyone at the home works hard as a team member to look after residents and care for their individual needs. We have now moved home and during the time before we could relocate her to a suitable place near to where we now
live, I have been really pleased with how happy mum has been. Her Ashby ‘family’ have been so kind and understand her complex needs and behaviours, they really do help families to cope with this chapter of their relative's life.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for your kind words. We are happy to hear your mum feels like a part of our Ashby Court family. We hope to continue providing your loved one with the best possible care.
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Review from Enid R (Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is supportive and the staff are friendly. I am able to take part in whatever I wish to do.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for such a lovely review.
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Review from Lilian G (Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff efficient and very helpful. Enjoy entertainment and trips organised with the group. Made friends and enjoy children from various schools coming to visit. Complaints very readily dealt with.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for taking the time to leave your review. We are delighted to hear you are enjoying being a part of our family.
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Review from Lyndsey T (Mother of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a worry when you have someone so young who needs to have the care that your home provides. However, that worry has lessened by a huge degree as the care that my daughter has had has been wonderful. The staff are amazing with her and try to make her feel really at home and treat her more
like a friend than a resident. I could not be happier with her care and she has settled into life here very well.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for your kind words. We are happy to hear you feel like a part of our Ashby Court family. We are also very happy to hear you can feel at ease with your daughter in our care. Please let us…read more
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Review from Graham T (Son of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having looked into a home for my mother, we feel at ease with staff and standards in the home. On arrival, the room had been repainted, very clean and warming. Thanks to all staff for their help and friendliness in these hard times. Well done all.
Reply from Greta Narbutaityte, Customer Adviser at Ashby Court Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mother in our care. We hope we did everything possible to make the transition easier for…read more
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Review from Stuart S (Husband of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring compassionate staff. Nothing is too much trouble. Both my wife and I are grateful for the ongoing care she is receiving. Our life is better and richer for her being in this nursing home.
Reply from Josephine Gaupholm, Customer Adviser at Ashby Court Care Home
Thank you for your review of Ashby Court Care Home. We are pleased to hear that you and your wife are happy with the care she is being provided and appreciate your comments regarding your lives being…read more
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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Ashby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.574 for Ashby Court Care Home is calculated as follows: ( (206 Excellents x 5) + (100 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 324 Ratings = 4.574
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashby Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 04 Dec 2025

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

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