
Brilliant team who looked after my dad and the visiting family brilliantly well.A J(Daughter of Resident/Service User)

excellent care for my mother with a dedicated staff who prioritize the well being of the residents.Andrew T(Son of Resident/Service User)

I would recommend Ashby Court as a safe, welcoming home-from-home environment.Sarah W(Daughter of Resident/Service User)

Brilliant team who looked after my dad and the visiting family brilliantly well.A J(Daughter of Resident/Service User)

excellent care for my mother with a dedicated staff who prioritize the well being of the residents.Andrew T(Son of Resident/Service User)

I would recommend Ashby Court as a safe, welcoming home-from-home environment.Sarah W(Daughter of Resident/Service User)

Ashby Court offers a wide range of care, including residential, nursing, dementia, convalescence and day care. The home also offers care to those living with Parkinson’s.
This purpose-built property has been designed with spacious lounge and dining areas, and residents are able to relax and unwind in scenic gardens that include tranquil water features, fruit trees and raised flower beds.
Bedrooms have en-suite facilities and have benefitted from refurbishment, with 24-hour...
Care Provided by Ashby Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Ashby Court Care Home for full pricing details and T&Cs.
Contact Ashby Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Teresa Millar(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
Ashby Court Care Home Reviews (90)
Ashby Court Care Home has a Review Score of 9.6 (9.559) out of 10, based on 37 reviews in the last 2 years.
Over all time Ashby Court Care Home has 90 reviews.
Since my mum moved into Ashby Court, which was December 2019, she was initially for respite care. After a fall at home, she lost her confidence and was unable to walk. Since day one she was welcomed into the home. The staff couldn't do enough for Mum, getting her back onto her feet and walking again with her frame, she is more like her old self, has made new friends and is enjoying getting her life back. She knows she only has to ring her call bell and somebody will answer, always with a smiling and friendly face and even a cup of tea. She joins in with all the different activities from painting, baking and even potted some plants. At the moment carers arrange Facetime with her family and even though it upsets her, she enjoys doing this. She has now made the decision to stay permanently at Ashby Court. She says it is her second home and it was the best decision she made to live there. The staff are friendly and welcoming and always around when needed.
Thank you for taking the time to leave us such a lovely review. We are very happy to hear you can feel at ease with your mother in our care.
In the time my wife has been at the care home, she has received a high standard of care from the hard-working and friendly staff.
In November 2019 my mother-in-law had a fall at home and fractured her left hip, went into hospital for two to three weeks, went home to her bungalow and had carers at home to begin with. But on Christmas Day we all sat down and made the decision for Mum to go to Ashby Court, initially for respite care but she loved it so much that she decided to stay permanently. She has made loads of friends and is now back on her feet and walking independently with her frame and loves joining in with all the activities. She always has a smile on her face, the staff are always smiling and friendly, offering you a drink when you come to visit. Mum can be a little fussy on what she likes to eat but the variety of food at Ashby Court is always delicious. She has her own little snack box in the lounge with her name on, which we fill up for her, even though she can have a snack in between meals anytime. Her appetite has increased and she has put on weight. She even has her budgie in her room, who is happily chirping away on a daily basis.
Thank you for taking the time to leave such lovely feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
My aunt had been cared for at Ashby Court for the last three years of her life. She sadly died this month after suffering a stroke from which she did not recover. She decided herself when she was 90 that she would like to be looked after and really enjoyed her time at Ashby Court. Most importantly she felt safe and enjoyed eating her meals in the restaurant with other residents.
Thank you for taking the time to leave your comments. We are very saddened about your aunt's passing. Please let us know if there is anything else we can do to help you and your family through such a difficult time.
From May 2017, Dad has since passed but mum is still with us in the nursing dementia unit. I can honestly say that I have never seen anything that concerned me - if I had/did I would speak out.
Why is Ashby Court a 'Home' within a Care Home? Briefly: Visiting is not restricted and always welcomed. The food they serve is really fresh as they understand a good diet is important to maintaining good health. Everything with the decor is 'researched' beforehand to 'achieve the best experience for the residents', there is nothing institutionalised as it is all so well thought out. Along with activities/events/trips, they will go beyond, like skype weddings and shopping gifts for residents who can't make the journey. The staff are a good team, aware for many residents it is their long term home where they can feel at ease, be treated with respect and retain individuality.
Thank you for taking the time to leave such a lovely review. We really appreciate the kind words.
Two weeks respite for dad has put him back into a more positive mode, given him company, especially for meals. The staff have been caring, considerate and welcomed us all into being involved. They spoke to us as a family in a very friendly manner. Would not hesitate to recommend Ashby Court as the most professionally run home with a heart.
It is always a delight to hear some positive feedback from family or friend of residents. We are very happy you could feel like a part of our Ashby Court family. We hope to see you again soon.
Mum moved into Ashby Court in 2015 and has thrived on their exceptional care. Everyone at the home works hard as a team member to look after residents and care for their individual needs. We have now moved home and during the time before we could relocate her to a suitable place near to where we now live, I have been really pleased with how happy mum has been. Her Ashby ‘family’ have been so kind and understand her complex needs and behaviours, they really do help families to cope with this chapter of their relative's life.
Thank you for your kind words. We are happy to hear your mum feels like a part of our Ashby Court family. We hope to continue providing your loved one with the best possible care.
Care is supportive and the staff are friendly. I am able to take part in whatever I wish to do.
Thank you for such a lovely review.
Staff efficient and very helpful. Enjoy entertainment and trips organised with the group. Made friends and enjoy children from various schools coming to visit. Complaints very readily dealt with.
Thank you for taking the time to leave your review. We are delighted to hear you are enjoying being a part of our family.
It is always a worry when you have someone so young who needs to have the care that your home provides. However, that worry has lessened by a huge degree as the care that my daughter has had has been wonderful. The staff are amazing with her and try to make her feel really at home and treat her more like a friend than a resident. I could not be happier with her care and she has settled into life here very well.
Thank you for your kind words. We are happy to hear you feel like a part of our Ashby Court family. We are also very happy to hear you can feel at ease with your daughter in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
Having looked into a home for my mother, we feel at ease with staff and standards in the home. On arrival, the room had been repainted, very clean and warming. Thanks to all staff for their help and friendliness in these hard times. Well done all.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mother in our care. We hope we did everything possible to make the transition easier for the family and your mother.
Caring compassionate staff. Nothing is too much trouble. Both my wife and I are grateful for the ongoing care she is receiving. Our life is better and richer for her being in this nursing home.
Thank you for your review of Ashby Court Care Home. We are pleased to hear that you and your wife are happy with the care she is being provided and appreciate your comments regarding your lives being richer now that she is in the home. We will share your comments with the home manager. The Bupa Customer Care Team
I enjoy my meals.
Crosswords - I enjoy this activity.
Bonfire night was one of the best for a long time.
Thank you for your review of Ashby Court Care Home. We are pleased to hear that you are having a positive experience with the home and appreciate your comments regarding everybody being caring and enjoying the activities. We will share your comments with the home manager. The Bupa Customer Care Team.
Ashby Court Care Home is clean. Staff are helpful, polite, willing and accommodating and all the staff always seem busy. A couple of personal items have gone missing (good quality t-shirt, an expensive pillow, small drinking mug, shower gel). Ashby Court Care Home has a quiet dignified atmosphere. There are ensuite rooms. It is expensive.
Thank you for your review of Ashby Court Care Home. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
I have found their care of my brother second to none.
Everyone associated with the care home continues to display high standards of care and compassion. They are all extremely friendly, approachable, kind and extremely professional. Their support to us, as a family, has been superb. We do truly value and appreciate what you do and the way in which you do it.
Thank you for your review of Ashby Court Care Home. We are pleased to hear you have had a positive experience with your brothers care and appreciate your comments about the home's high standards of care and compassion. We will share your comments with the home's manager. The Bupa Customer Care Team
Excellent service in all areas at all times. The nursing home made our mother feel like it was her own home.
Thank you for your review. We are pleased to hear that your Mother had a positive experience in our home and appreciate your comments. We will share your feedback with the home's manager. The Bupa Customer Care Team
Since my aunt has been a resident at Ashby Court, she has received the best care I could wish for. She is happy and settled here. She is well fed and always clean. Although she suffers from dementia, she smiles and chats in her own way with her carers.
I would recommend Ashby Court to anyone seeking a care home in the area.
Thank you for your review. I'm so happy to hear that your Aunt is happy and settled in our care.
During the last nine days of my mum's life, the support we received from the staff was fantastic. They couldn't do enough for us and allowed us to remain with my mum the whole time.
They made sure Mum was comfortable and checked in on us regularly to ask if we needed anything.
Truly wonderful caring people who went above and beyond their job description.
So sorry to hear about your loss, please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
I was completely happy with all aspects of the care he received.
Everything that I requested to be done for, such as daily showers and brushing teeth 3 times a day were done.
Thank you for your review. I'm so glad that your husband had a good stay with us.
My husband was in Ashby Court Care Home from May 2015 until he died on the 22nd March 2017. He was treated extremely well during that time. The carers showed a great understanding of his condition. He had progressive Alzheimer's disease, a condition hard to handle but the staff were calm and always treated him with respect and in a most patient and dignified way. It was very much appreciated how relatives and friends were made to feel at 'home'. My sons and I were kept informed of any development in my husband's condition and called us when necessary. The staff showed true sympathy and care which gave us much comfort throughout a long, hard journey. Many thanks to all.
Condolences, thank you for taking the time to write a review at such a sensitive time, we appreciate your feedback. We are pleased to hear about your positive experience and the level of care provided. We appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 29 July 2026Please contact us for latest vacancies.
News (1) & Events (0)
- 25 Feb 2025
Last weekend, Ashby Court, hosted a glamorous ‘Ruby Red Carpet’ party to celebrate Bupa Care Homes’ Ruby Anniversary. 2025 marks an impressive 40 years since Bupa Care Homes opened its...
There are no upcoming events for Ashby Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Ashby Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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