"The last year has been a blessing for us both and we could not be in a better place for all her needs.…"
Read all 86 reviews
from £1,155 / week
60 Rooms
Location Type
Care Home
Tailored care packages at Ardenlea Court include residential, nursing, palliative and nursing dementia care for both short and long term stays.
Situated in a peaceful suburb of Solihull, the ... Read more
"While Pebble Mill is a Care Home and Nursing Home, in offering residential accommodation, it's a great place for convalescence. It offers…"
Read all 52 reviews
from £1,100 / week
62 Rooms
Location Type
Care Home
Pebble Mill is a purpose-built home welcoming residents with a range of care needs, including residential, nursing and Parkinson's.
Set in the heart of Edgbaston, Bupa’s Pebble Mill Care Home is ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Exceptional staff on the second floor looking after my Mom. Needs are met any problems are dealt with within 24 hours from the staff.…"
Read all 104 reviews
from £1,300 / week
60 Rooms
Location Type
Care Home
Personalised care and support plans are provided at Ardenlea Grove, for both long-term care and shorter stays. A team of professional and experienced staff provide residential, nursing and dementia ... Read more
"First day for my father but very much taken by the care and consideration shown by the staff. Facilities are fantastic and very high level…"
Read all 99 reviews
from £1,200 / week
52 Rooms
Location Type
Care Home
The Priory understands the importance of creating a relaxing environment for its residents. The home welcomes those who require residential, nursing, palliative, convalescence and respite care and ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Bupa Care Homes Reviews in West Midlands (341)
9.6
Bupa Care Homes has a Group Review Score of 9.6 (9.645) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.
from Brian P (Husband of Resident) published on 5 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
In the short stay my wife Shirley spent here it could not have been better.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ardenlea Court Care HomeWe really appreciate your kind words. Thank you for choosing Ardenlea Court.
from Colin H (Respite Resident) published on 30 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have lived at ardenlea grange for nearly 4 years I am very happy here all the staff are great the help me with all personal care the food is great with kitchen staff making sure we have dietary needs taken care off my washing is done daily and brought back to me the office staff are very friendly
and helpful and maintenance chap takes care of any problems with my room my room is specious and is cleaned daily I am glad I chose to come here that is the reason for giving five stars
Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are very happy to hear that you are happy and comfortable at Ardenlea Grove Care Home and your comments are a testament to the dedication of everyone in the home. Please don't hesitate to reach out if there's anything more we can do.
from Richard B (Husband of Resident) published on 30 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The last year has been a blessing for us both and we could not be in a better place for all her needs.
Reply from Fran Donno, Customer Service Adviser at Ardenlea Court Care HomeWe appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your family's experience and providing peace of mind for families is one of our top priorities, so your words mean a lot. Hopefully you will go away from this feeling like your loved one received the best possible care.
from L L (Son of Resident) published on 30 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Exceptional staff on the second floor looking after my Mom. Needs are met any problems are dealt with within 24 hours from the staff. Eggy/Julie are exceptional carers tending to my mom, taking time out to talk to her, in between visits and if they aren't too busy with other residents, activities are
here for all residents, and again Julie goes out of her way to see if my mom wants to participate. Food is good and plenty of choice again the two foremost mentioned can't fault or praise enough - unbelievable pair of staff.
Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. It is wonderful to hear that your Mom has settled in comfortably with us and we're committed to making every day as positive and comfortable as possible for your loved one.
from Lynne W (Friend of Resident) published on 16 April 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My friend has been in Arden Lea Court now for nearly four years and is very happy with her life there, the staff are extremely friendly and caring.
My friend is very contented with her life there.
Thank you all so much
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Court Care HomeThank you for your kind words. We are delighted to hear how well your friend has settled in with us at Ardenlea Court care home. We appreciate your feedback about our kind staff too, we are fortunate to have such a dedicated team. Please reach out if there is anything more you need.
from Sharon S (Wife of Resident) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Choosing a care home for a loved one is never easy. You want them to be somewhere where they feel safe, somewhere clean. Where the staff are friendly and also professional. Food that is nutritious, but also looks appetising and a room that is spacious, which you can turn into a home. Also, somewhere
that you, as their most frequent visitor, are going to be made to feel welcome, listened too and treated as the person who knows your loved one best.
I found all of this in a place called Ardenlea Grove, in Solihull.
I visited numerous times. All times of the day and night and not once was I made to feel uncomfortable. From Rachel on reception, Chryll in Finance, Egbert and his team of wonderful nurses & nursing assistants, John the maintenance guy and not forgetting Sanah the Manager. I met them all and not once did I sense any red flags. So the decision was made. And that's when the real fight began.
If you aren't self funding, sadly, there are many hoops you have to jump through with regard to the local authority, to get the home of your choosing. From funding, to the right equipment. But it was during this battle that any lingering doubts I might have had that Ardenlea Grove was the right place for my husband, was quickly demolished. Because my fight became their fight and the support I received, before my husband even set foot on the premises, was immeasurable. And here we are, 8 weeks down the line, with my husband happily looking at the squirrels & birds in the tree outside his window. With family pictures hanging on the wall. Clean, shaven and a delicious lunch ahead of him and the icing on the cake? Unlimited visits from the love of his life. Lucy, his beloved dog!
Do I recommend Ardenlea Grove? That would be a yes.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you so much for taking the time to write this outstanding review of our care home. We are blown away by your kind words! You quite rightly stated that there are many factors to consider when looking for the right care home for a loved one- location, food and cleanliness to name a few but what stands out the most about Ardenlea Grove is the people: our members of staff who are always willing to go above and beyond to make sure that every resident is well taken care of and that their families feel welcome! Thank you for recognising the dedication of our staff. We are looking forward to making many more memories with you and your loved one.
from J C (Husband of Resident) published on 14 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I found my wife to be cared for very well indeed. All the staff she meets are very efficient, friendly and kind. Food deserves praise. The cost of all this excellence is understandably high.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ardenlea Grove Care HomeThank you for your feedback. We are happy to hear that you find your wife is very well cared for by our friendly staff and that she enjoys the meals we provide. Thank you again for your review.
from S H (Daughter of Resident) published on 10 April 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
In my experience, the care I've seen is of a good standard. Staff are friendly & welcoming, & work hard in sometimes difficult circumstances. Both housekeeping & care/nursing staff are on hand if they are needed. Communication with family members is good & they seem to know their patients well. Activities
& entertainment are regularly provided. Thank you.
Reply from Fran Donno, Customer Service Adviser at Ardenlea Court Care HomeWe're so grateful that you've taken the time to share your thoughts. It is always lovely to hear words like "Friendly" and "Welcoming" being used to describe our staff. Hearing that our care has made a difference to you and your family is truly rewarding. We hope to continue providing your loved one with the best possible care.
from N F (Son of Resident) published on 30 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
First day for my father but very much taken by the care and consideration shown by the staff. Facilities are fantastic and very high level of staffing.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Priory Care HomeThank you for your feedback. Please let us know if there is anything we can do to make your Father's stay as comfortable as possible.
from S T (Daughter of Resident) published on 30 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Ardenlea court has been caring for my Dad for over a year now and myself and my sister are very happy with the care that he receives there. The staff are lovely and caring and are always making extra efforts to keep my Dad happy, clean and comfortable. They have become friends as well as staff. The
home is always kept clean and professional, whilst still managing to keep a homely and non-clinical atmosphere. The visiting hours are very flexible, which supports me to visit my Dad after work and for my sister to visit regularly when she is in the UK.
The reception area and cafe are very welcoming and the receptionists are extremely helpful. The nurses are knowledgeable and caring, always having a smile on their face and they manage difficult situations with the upmost professionalism. We want to thank everyone for their hard work and commitment in the home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ardenlea Court Care HomeThank you for your feedback. We are happy to hear you feel like your Dad is a valued member of our Ardenlea Court family and that our staff are always friendly and helpful. Thank you again for your kind review.
from K M (Daughter of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mom has been a resident since 2024, and we feel she is fully cared for by committed and caring staff. Although we see her every day, we are secure in the knowledge that when we are not there, she is safe and her well-being is a priority. The staff work hard, I just wish there were more of them so there
could be more 1:1 conversations with the residents.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ardenlea Grove Care HomeThank you for your feedback. We are happy to hear that you feel your Mom is well cared for and you can relax knowing this. We will certainly pass your comments on to the the management team regarding one to one time.
from Gillian G (Daughter of Resident) published on 18 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am really happy with the care given to mum - she is well looked after by nurses and carers. I am kept informed about Mum every time I visit/call. The home is always putting on activities, visits, music, and quizzes for residents (and visitors). To keep the residents as active and involved as possible.
Mum is dressed, clean and cared for. The rooms are clean, and food is nutritious (when mum feels like eating). I would recommend this home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeIt's always encouraging to read reviews like this. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. It's great to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're committed to continuing to support you and your family in every way we can.
from Alison G (Daughter of Resident) published on 18 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff are amazing, from night staff to office staff and care team, they are all cheerful and helpful. A special mention of Egbert, his care and nursing has solved mum's medical problems when the hospital had 'washed their hands' of her. Having someone who mum trusts has made a world of difference. Also
office staff have spent many hours sorting issues with finances for us, which is so appreciated.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for your kind words. We are so pleased to hear how well your mother is doing in our care. We are fortunate to have such dedicated staff who love what they do and it's great to hear this reflected in your comments. Please do not hesitate to reach out if there is anything more we can do.
from Aimee B (Regular Volunteer) published on 18 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I love volunteering here weekly. The staff are so lovely. From baking to jewellery making to virtual cruises, the activities are amazing!! My favourite activity is when a live singer came in as I could see the positive impact it had on the residents. Thank you for the experience to volunteer!!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for your kind words. It is wonderful to hear how much you enjoy volunteering with us at Ardenlea Grove! It sounds like the range of activities on offer make a huge impact on our residents. Thank you for your time and dedication.
from Nuressa B (Daughter-in-law of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother- in- law, has been a resident, at Ardenlea Grove care home, for just over two years. She has always been treated with respect & dignity. The family are notified of any signs of illness & if needed, a doctor will be contacted. We have always found the staff to be very friendly & helpful. Their
jobs are not always easy to do & we do appreciate their hard work. We are kept up to date with any other problems, such as not eating etc.
so, thank you to Ardenlea Grove, for taking good care of a very special lady.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your mother-in-law in our care. We're so glad that the warmth and kindness of our staff have come through in your experience. Feedback like yours motivates us to keep striving to provide the highest standards of care.
from Gill B (Respite Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
While Pebble Mill is a Care Home and Nursing Home, in offering residential accommodation, it's a great place for convalescence. It offers exactly what you need, to recover from fractures, a lovely warm bed/sitting room (with orthopaedic bed) and wet room bathroom, overlooking the well-tended garden,
all on one level, with corridors to practice using crutches. It's like a well-furnished modern 4* hotel, yet with lovely care and admin staff who offer the help you need, plus attentive medical care, from Nursing Staff and visiting doctor. Private physiotherapists are available. A salon and a hairdresser is available but you can call in your own and your own chiropodist. Rooms cleaned daily, bedding regularly changed, personal laundry done for you. Food is very wholesome, freshly home-cooked, on the premises. Eat in your room or in the dining room next to the lounge, join organised activities. There's also a mid-morning and afternoon tea and coffee trolley service. I highly recommend it.
Reply from Fran Donno, Customer Service Adviser at Pebble Mill Care HomeWe're so grateful that you've taken the time to share your thoughts. It is so wonderful to hear that you have had such a positive stay at Pebble Mill Care Home. We are pleased to hear that you are impressed with the high standards of care provided, the meals provided and the services offered at Pebble Mill. Feedback like yours motivates us to keep striving to provide the highest standards of care.
from Karen M (Daughter of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My review for the Home is excellent. From Reception Rachel to Nurses Sister Anne and Home Manager Sanah, they are amazing, always there to help and so welcoming. They make it feel like family. Also HCA San and Jo go above and beyond with my mum and other residents. Overall, they listen to any concerns
you have.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We're so glad that the warmth and kindness of our staff have come through in your experience. We hope to continue providing your loved one with the best possible care.
from Joy S (Resident) published on 3 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am an resident who came when I needed to find care at short notice. Ardenlea where already know to me as they had looked after my husband for a number of years. The staff managers, nurses, back office staff reception cleaners cooks maintenance gardens entertainment staff. I found Ardenlea for my husband
who had Parkinson's recommend by his Parkinson nurse I realised the staff would understand the need for PD meds to very carefully timed. My husband died several months after I came in to be The staff are now looking after me but they do the same level of care for everyone .This is is now my home and would recommend anyone to be cared for as well but Ardenlea is always full.
Although Ardelnlea is called a Care home it is actually a full Nursing Home. It the level of care is t 24 hours 7 days a week. Nurses and carer are on 12 hours shifts. The GP surgery gives excellent care
Their is complete choice of menu and full enteratinment 7 days a week.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for taking the time to leave your review. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for choosing Ardenlea Grove for your stay.
from Len W (Husband of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Ardenlea Grove Care Home is extremely well run with pleasant and professional staff. The rooms are large and well furnished. This care home is located close to the center of Solihull with good road connections. Having looked around many local care homes for my wife I am sure I chose the right one.
The care home is clean and well laid out.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you taking the time to leave us your comments. We are so pleased that you chose Ardenlea Grove for your loved one's stay. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We're committed to making every day as positive and comfortable as possible for your loved one.
from Betty W (Resident) assisted by family/friend published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I have enjoyed my time at The Priory and with all the good care & attention I have recovered well from my fractured neck bone. But being honest I am looking foward to going back home and being in my own house, and back with my husband. Thank you all for looking after me.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Priory Care HomeWe appreciate you taking the time to leave us your comments. We are happy to have been able to support you for a period of respite care. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for choosing The Priory for your stay.
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