What types of Care is Ardenlea Grove Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Ardenlea Grove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ardenlea Grove Care Home to the centre of Solihull?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Ardenlea Grove Care Home, 19/21 Lode Lane, Solihull, West Midlands B91 2AB

Review from Colin H (Respite Resident) published on 30 April 2026 Submitted via Website • Report

Overall Experience

I have lived at ardenlea grange for nearly 4 years I am very happy here all the staff are great the help me with all personal care the food is great with kitchen staff making sure we have dietary needs taken care off my washing is done daily and brought back to me the office staff are very friendly

and helpful and maintenance chap takes care of any problems with my room my room is specious and is cleaned daily I am glad I chose to come here that is the reason for giving five stars

Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are very happy to hear that you are happy and comfortable at Ardenlea Grove Care Home and your comments are a testament to the dedication of everyone in the home. Please don't hesitate to reach out if there's anything more we can do.

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Review from L L (Son of Resident) published on 30 April 2026 Submitted via Postal Card • Report

Overall Experience

Exceptional staff on the second floor looking after my Mom. Needs are met any problems are dealt with within 24 hours from the staff. Eggy/Julie are exceptional carers tending to my mom, taking time out to talk to her, in between visits and if they aren't too busy with other residents, activities are

here for all residents, and again Julie goes out of her way to see if my mom wants to participate. Food is good and plenty of choice again the two foremost mentioned can't fault or praise enough - unbelievable pair of staff.

Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. It is wonderful to hear that your Mom has settled in comfortably with us and we're committed to making every day as positive and comfortable as possible for your loved one.

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Review from Sharon S (Wife of Resident) published on 15 April 2026 Submitted via Website • Report

Overall Experience

Choosing a care home for a loved one is never easy. You want them to be somewhere where they feel safe, somewhere clean. Where the staff are friendly and also professional. Food that is nutritious, but also looks appetising and a room that is spacious, which you can turn into a home. Also, somewhere

that you, as their most frequent visitor, are going to be made to feel welcome, listened too and treated as the person who knows your loved one best.

I found all of this in a place called Ardenlea Grove, in Solihull.

I visited numerous times. All times of the day and night and not once was I made to feel uncomfortable. From Rachel on reception, Chryll in Finance, Egbert and his team of wonderful nurses & nursing assistants, John the maintenance guy and not forgetting Sanah the Manager. I met them all and not once did I sense any red flags. So the decision was made. And that's when the real fight began.

If you aren't self funding, sadly, there are many hoops you have to jump through with regard to the local authority, to get the home of your choosing. From funding, to the right equipment. But it was during this battle that any lingering doubts I might have had that Ardenlea Grove was the right place for my husband, was quickly demolished. Because my fight became their fight and the support I received, before my husband even set foot on the premises, was immeasurable. And here we are, 8 weeks down the line, with my husband happily looking at the squirrels & birds in the tree outside his window. With family pictures hanging on the wall. Clean, shaven and a delicious lunch ahead of him and the icing on the cake? Unlimited visits from the love of his life. Lucy, his beloved dog!

Do I recommend Ardenlea Grove? That would be a yes.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you so much for taking the time to write this outstanding review of our care home. We are blown away by your kind words! You quite rightly stated that there are many factors to consider when looking for the right care home for a loved one- location, food and cleanliness to name a few but what stands out the most about Ardenlea Grove is the people: our members of staff who are always willing to go above and beyond to make sure that every resident is well taken care of and that their families feel welcome! Thank you for recognising the dedication of our staff. We are looking forward to making many more memories with you and your loved one.

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Review from J C (Husband of Resident) published on 14 April 2026 Submitted via Postal Card • Report

Overall Experience

I found my wife to be cared for very well indeed. All the staff she meets are very efficient, friendly and kind. Food deserves praise. The cost of all this excellence is understandably high.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Ardenlea Grove Care HomeThank you for your feedback. We are happy to hear that you find your wife is very well cared for by our friendly staff and that she enjoys the meals we provide. Thank you again for your review.

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Review from K M (Daughter of Resident) published on 25 March 2026 Submitted via Postal Card • Report

Overall Experience

Mom has been a resident since 2024, and we feel she is fully cared for by committed and caring staff. Although we see her every day, we are secure in the knowledge that when we are not there, she is safe and her well-being is a priority. The staff work hard, I just wish there were more of them so there

could be more 1:1 conversations with the residents.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Ardenlea Grove Care HomeThank you for your feedback. We are happy to hear that you feel your Mom is well cared for and you can relax knowing this. We will certainly pass your comments on to the the management team regarding one to one time.

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Review from Gillian G (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report

Overall Experience

I am really happy with the care given to mum - she is well looked after by nurses and carers. I am kept informed about Mum every time I visit/call. The home is always putting on activities, visits, music, and quizzes for residents (and visitors). To keep the residents as active and involved as possible.

Mum is dressed, clean and cared for. The rooms are clean, and food is nutritious (when mum feels like eating). I would recommend this home.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeIt's always encouraging to read reviews like this. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. It's great to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're committed to continuing to support you and your family in every way we can.

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Review from Alison G (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report

Overall Experience

Staff are amazing, from night staff to office staff and care team, they are all cheerful and helpful. A special mention of Egbert, his care and nursing has solved mum's medical problems when the hospital had 'washed their hands' of her. Having someone who mum trusts has made a world of difference. Also

office staff have spent many hours sorting issues with finances for us, which is so appreciated.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for your kind words. We are so pleased to hear how well your mother is doing in our care. We are fortunate to have such dedicated staff who love what they do and it's great to hear this reflected in your comments. Please do not hesitate to reach out if there is anything more we can do.

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Review from Aimee B (Regular Volunteer) published on 18 March 2026 Submitted via Website • Report

Overall Experience

I love volunteering here weekly. The staff are so lovely. From baking to jewellery making to virtual cruises, the activities are amazing!! My favourite activity is when a live singer came in as I could see the positive impact it had on the residents. Thank you for the experience to volunteer!!

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for your kind words. It is wonderful to hear how much you enjoy volunteering with us at Ardenlea Grove! It sounds like the range of activities on offer make a huge impact on our residents. Thank you for your time and dedication.

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Review from Nuressa B (Daughter-in-law of Resident) published on 11 March 2026 Submitted via Website • Report

Overall Experience

My mother- in- law, has been a resident, at Ardenlea Grove care home, for just over two years. She has always been treated with respect & dignity. The family are notified of any signs of illness & if needed, a doctor will be contacted. We have always found the staff to be very friendly & helpful. Their

jobs are not always easy to do & we do appreciate their hard work. We are kept up to date with any other problems, such as not eating etc.
so, thank you to Ardenlea Grove, for taking good care of a very special lady.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your mother-in-law in our care. We're so glad that the warmth and kindness of our staff have come through in your experience. Feedback like yours motivates us to keep striving to provide the highest standards of care.

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Review from Karen M (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report

Overall Experience

My review for the Home is excellent. From Reception Rachel to Nurses Sister Anne and Home Manager Sanah, they are amazing, always there to help and so welcoming. They make it feel like family. Also HCA San and Jo go above and beyond with my mum and other residents. Overall, they listen to any concerns

you have.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We're so glad that the warmth and kindness of our staff have come through in your experience. We hope to continue providing your loved one with the best possible care.

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Review from Joy S (Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

I am an resident who came when I needed to find care at short notice. Ardenlea where already know to me as they had looked after my husband for a number of years. The staff managers, nurses, back office staff reception cleaners cooks maintenance gardens entertainment staff. I found Ardenlea for my husband

who had Parkinson's recommend by his Parkinson nurse I realised the staff would understand the need for PD meds to very carefully timed. My husband died several months after I came in to be The staff are now looking after me but they do the same level of care for everyone .This is is now my home and would recommend anyone to be cared for as well but Ardenlea is always full.
Although Ardelnlea is called a Care home it is actually a full Nursing Home. It the level of care is t 24 hours 7 days a week. Nurses and carer are on 12 hours shifts. The GP surgery gives excellent care
Their is complete choice of menu and full enteratinment 7 days a week.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for taking the time to leave your review. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for choosing Ardenlea Grove for your stay.

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Review from Len W (Husband of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Ardenlea Grove Care Home is extremely well run with pleasant and professional staff. The rooms are large and well furnished. This care home is located close to the center of Solihull with good road connections. Having looked around many local care homes for my wife I am sure I chose the right one.

The care home is clean and well laid out.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you taking the time to leave us your comments. We are so pleased that you chose Ardenlea Grove for your loved one's stay. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review from Ivor F (Son of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

I find the staff extremely helpful and friendly. Mum is comfortable. warm and in the right environment although personally I find it very difficult. The room is basic and when I saw her last she looked somewhat dishevelled and needing a bit of TLC. It may be her refusing - I do know her! Overall she

looked a sad old lady.
The staff were very attentive and I cannot fault them or the care.
It was a shame to visit in January that no one had opened the card with the flowers sent to her for Christmas.

I know it was a one off and a snowy Sunday, but the paths and road were unsafe and needed clearing for access to the site. Being picky here.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you taking the time to leave us your comments. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review from Paul E (Husband of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

Ardenlea Grove Care Home, part of Bupa, consistently meets high expectations. While Lisa is missed, Sanah, the new Home/Clinical Manager, is doing an impressive job maintaining these standards. From the moment you enter, Rachel at reception offers a warm welcome, setting a positive tone. The Sapphire

Ward team works exceptionally hard-special thanks to Egbert, Staff Nurse, and Julie, Care Worker, whose professionalism and compassion are truly reassuring. Having visited multiple times, I can confidently say that Ardenlea operates to a very high standard, showing dedication, consistency, and genuine care for residents. Credit where it is due.

Reply from Becca Kellegher, Customer Service Adviser at Ardenlea Grove Care HomeThank you for taking the time to leave your review. We are pleased to hear that you are happy with the care and support provided at Ardenlea Grove Care Home. We hope to continue providing your loved one with the best possible care.

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Review from L K (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

Since the day we viewed the room, assessment, sticking mum's room with clothes etc., the office staff, carers have been so caring and helpful. Mum settled very quickly. Ardenlea is very clean at all times. Now we realise we should have done this earlier. Totally fulfilled all of mum's needs. Thank you

to all the staff.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for leaving this kind review. We are so pleased to have been able to help you and your family through what can be a difficult transition. The staff will be so pleased to read this review, they all work very hard to ensure each resident is comfortable and well looked after. We are committed to providing your loved one with the best possible care.

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Review from Louisa T (Friend of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

I always receive a lovely welcome at reception and the staff are lovely and take the time to get to know my friend, including his food likes and dislikes. They have activities sessions to keep the residents occupied and interacting with each other.
He is cared for well and I would recommend this care

home to others.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeThank you for taking the time to leave your review. It is wonderful to hear that your friend has settled in comfortably with us. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We're thrilled to hear that your friend has enjoyed the food at Ardenlea Grove. Our kitchen team puts so much care into preparing fresh meals every day. We hope to continue providing your loved one with the best possible care.

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Review from C J (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

I am extremely grateful for the persistent pressure that Sarah (clinical lead) has put on the local mental health team to get my mum re-assessed and medication prescribed for her Alzheimer's. Mum has been in considerable distress for several months.

Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. It's lovely to know that you feel reassured that your Mum is safe and well looked after. We are glad to help you and your family through such a difficult time. Please don't hesitate to reach out if there's anything more we can do.

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Review from Mark G (Son of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

The care home and all the staff are excellent and made sure my mom is looked after and cared for really well. This includes the staff at reception who makes you feel welcome when visiting.

Reply from David Mclean, Customer Service Adviser at Ardenlea Grove Care HomeIt's always encouraging to read reviews like this. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review from Judith T (Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

I chose to come to Ardenlea Grove Care Home for some respite care. The ethos is immediately striking as friendly, happy and welcoming. In particular, the staff are especially helpful and respectful. The food is home made which suited the fact that I needed to put on weight. The room is adequate but

needs a make over. I would have liked some opportunity to do some basic physio as I spent a lot of time immobile, walks to the garden are ok but needs some attention to encourage residents to go there. Overall, I was happy with my stay, especially the lovely staff.

Reply from David Mclean, Customer Service Adviser at Ardenlea Grove Care HomeThank you for your kind words. It is always nice to hear words like "friendly, happy and welcoming" being used to describe our care. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from L N (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

Dad came to stay in November 2024 and is now a permanent resident.
He feels safe and settled.
He has made friends with his carers and is happy.
As a family we feel he is in the best place and we have peace of mind he is very looked after.

Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeThank you for your kind words. We are so pleased to hear that your Dad is safe and settled and that he is receiving high standards of care and support. We are very happy to hear you can feel at ease with your Dad in our care. We hope to continue providing your loved one with the best possible care.