From walking into Ardenlea Grove, until we left, we all experienced a wonderful sense of caring.Elaine W(Wife of Resident/Service User)
Everyone made a great effort to personalise my careC R(Respite Resident/Service User)
Every member of staff treated Mum with respect and dignity.Jacky Y(Daughter of Resident/Service User)
From walking into Ardenlea Grove, until we left, we all experienced a wonderful sense of caring.Elaine W(Wife of Resident/Service User)
Everyone made a great effort to personalise my careC R(Respite Resident/Service User)
Every member of staff treated Mum with respect and dignity.Jacky Y(Daughter of Resident/Service User)
Personalised care and support plans are provided at Ardenlea Grove, for both long-term care and shorter stays. A team of professional and experienced staff provide residential, nursing and dementia care, whether that's for long or short stays or for respite.
The attractive purpose-built home is set over three floors and offers well-equipped facilities and accommodation. Rooms offer ensuite bathrooms and 24-hour call systems and most have views of the landscaped...
Personalised care and support plans are provided at Ardenlea Grove, for both long-term care and shorter stays. A team of professional and experienced staff provide residential, nursing and dementia care, whether that's for long or short stays or for respite.
The attractive purpose-built home is set over three floors and offers well-equipped facilities and accommodation. Rooms offer ensuite bathrooms and 24-hour call systems and most have views of the landscaped gardens.
Residents can choose to eat in the welcoming dining room or in the privacy of their own rooms, enjoying meals that are freshly prepared to suit individual tastes and diets. Snacks and drinks are available throughout the day and include sandwiches, drinks and fruit.
Residents can enjoy varied activities and events programme as well as regular trips and outings. Residents can also benefit from an onsite salon along with additional therapies and services.
The home boasts a pub within the Emerald Uni, aptly named the 'Emerald Inn' that care home staff tirelessly built. With its authentic look and feel it's a great place for residents to come together and enjoy a drink, play some games and even listen to music on the jukebox.
For more information about life in the home, please visit their Facebook page, search 'Bupa UK Ardenlea Grove Care Home'.
Contact Ardenlea Grove Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Ardenlea Grove Care Home for full pricing details and T&Cs.
Ardenlea Grove Care Home has a Review Score of 9.7 (9.715) out of 10, based on 37 reviews in the last 2 years.
Over all time Ardenlea Grove Care Home has 113 reviews.
My mother- in- law, has been a resident, at Ardenlea Grove care home, for just over two years. She has always been treated with respect & dignity. The family are notified of any signs of illness & if needed, a doctor will be contacted. We have always found the staff to be very friendly & helpful....
so, thank you to Ardenlea Grove, for taking good care of a very special lady.
We appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your mother-in-law in our care. We're so glad that the warmth and kindness of our staff have come through in your experience. Feedback like yours motivates us to keep striving to provide the highest standards of care.
My review for the Home is excellent. From Reception Rachel to Nurses Sister Anne and Home Manager Sanah, they are amazing, always there to help and so welcoming. They make it feel like family. Also HCA San and Jo go above and beyond with my mum and other residents. Overall, they listen to any...
My review for the Home is excellent. From Reception Rachel to Nurses Sister Anne and Home Manager Sanah, they are amazing, always there to help and so welcoming. They make it feel like family. Also HCA San and Jo go above and beyond with my mum and other residents. Overall, they listen to any concerns you have.
Your review means a great deal to our team and we're so grateful you shared your experience. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We're so glad that the warmth and kindness of our staff have come through in your experience. We hope to continue providing your loved one with the best possible care.
I am an resident who came when I needed to find care at short notice. Ardenlea where already know to me as they had looked after my husband for a number of years. The staff managers, nurses, back office staff reception cleaners cooks maintenance gardens entertainment staff. I found Ardenlea for my...
Their is complete choice of menu and full enteratinment 7 days a week.
Thank you for taking the time to leave your review. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for choosing Ardenlea Grove for your stay.
Ardenlea Grove Care Home is extremely well run with pleasant and professional staff. The rooms are large and well furnished. This care home is located close to the center of Solihull with good road connections. Having looked around many local care homes for my wife I am sure I chose the right...
Ardenlea Grove Care Home is extremely well run with pleasant and professional staff. The rooms are large and well furnished. This care home is located close to the center of Solihull with good road connections. Having looked around many local care homes for my wife I am sure I chose the right one. The care home is clean and well laid out.
We appreciate you taking the time to leave us your comments. We are so pleased that you chose Ardenlea Grove for your loved one's stay. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We're committed to making every day as positive and comfortable as possible for your loved one.
I find the staff extremely helpful and friendly. Mum is comfortable. warm and in the right environment although personally I find it very difficult. The room is basic and when I saw her last she looked somewhat dishevelled and needing a bit of TLC. It may be her refusing - I do know her! Overall...
It was a shame to visit in January that no one had opened the card with the flowers sent to her for Christmas.
I know it was a one off and a snowy Sunday, but the paths and road were unsafe and needed clearing for access to the site. Being picky here.
We appreciate you taking the time to leave us your comments. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We will discuss your feedback with the home's manager to help them continually improve their service.
Ardenlea Grove Care Home, part of Bupa, consistently meets high expectations. While Lisa is missed, Sanah, the new Home/Clinical Manager, is doing an impressive job maintaining these standards. From the moment you enter, Rachel at reception offers a warm welcome, setting a positive tone. The...
Ardenlea Grove Care Home, part of Bupa, consistently meets high expectations. While Lisa is missed, Sanah, the new Home/Clinical Manager, is doing an impressive job maintaining these standards. From the moment you enter, Rachel at reception offers a warm welcome, setting a positive tone. The Sapphire Ward team works exceptionally hard-special thanks to Egbert, Staff Nurse, and Julie, Care Worker, whose professionalism and compassion are truly reassuring. Having visited multiple times, I can confidently say that Ardenlea operates to a very high standard, showing dedication, consistency, and genuine care for residents. Credit where it is due.
Thank you for taking the time to leave your review. We are pleased to hear that you are happy with the care and support provided at Ardenlea Grove Care Home. We hope to continue providing your loved one with the best possible care.
He is cared for well and I would recommend this...
He is cared for well and I would recommend this care home to others.
Thank you for taking the time to leave your review. It is wonderful to hear that your friend has settled in comfortably with us. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We're thrilled to hear that your friend has enjoyed the food...
Thank you for taking the time to leave your review. It is wonderful to hear that your friend has settled in comfortably with us. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We're thrilled to hear that your friend has enjoyed the food at Ardenlea Grove. Our kitchen team puts so much care into preparing fresh meals every day. We hope to continue providing your loved one with the best possible care.
I chose to come to Ardenlea Grove Care Home for some respite care. The ethos is immediately striking as friendly, happy and welcoming. In particular, the staff are especially helpful and respectful. The food is home made which suited the fact that I needed to put on weight. The room is adequate but...
I chose to come to Ardenlea Grove Care Home for some respite care. The ethos is immediately striking as friendly, happy and welcoming. In particular, the staff are especially helpful and respectful. The food is home made which suited the fact that I needed to put on weight. The room is adequate but needs a make over. I would have liked some opportunity to do some basic physio as I spent a lot of time immobile, walks to the garden are ok but needs some attention to encourage residents to go there. Overall, I was happy with my stay, especially the lovely staff.
Thank you for your kind words. It is always nice to hear words like "friendly, happy and welcoming" being used to describe our care. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your stay as comfortable as possible.
As a family we feel he is in the best place and we have peace of mind he is very looked after.
As a family we feel he is in the best place and we have peace of mind he is very looked after.
Thank you for your kind words. We are so pleased to hear that your Dad is safe and settled and that he is receiving high standards of care and support. We are very happy to hear you can feel at ease with your Dad in our care. We hope to continue providing your loved one with the best possible care.
The staff are friendly and courteous at all times. Measures were put in place so my husband did not choke on his food. A pad was put on his bed so they could be alerted if he got up as he is prone to falling. The rooms are a good size and comfortable - as are the lounge and dining room. 3...
The staff are friendly and courteous at all times. Measures were put in place so my husband did not choke on his food. A pad was put on his bed so they could be alerted if he got up as he is prone to falling. The rooms are a good size and comfortable - as are the lounge and dining room. 3 activities per day.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Friendly" and "Courteous" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.
Staff on Sapphire are excellent and even though my husband is unable to talk they are able to understand his needs. They work extremely hard and remain cheerful. Very important that the same staff remain on his floor which gives continuity of care. I would be happy to recommend this care home to...
Staff on Sapphire are excellent and even though my husband is unable to talk they are able to understand his needs. They work extremely hard and remain cheerful. Very important that the same staff remain on his floor which gives continuity of care. I would be happy to recommend this care home to others especially Sapphire floor.
Thank you for your kind review. We are so pleased to hear that your Husband is being looked after and cared for well and that the staff at Ardenlea Grove understand his needs. We hope to continue providing your loved one with the best possible care.
Staff know my Nan well. Always give an update on how Nan has been, what she has eaten etc. Staff nurse can nearly always get a smile out of her. Care is reassuring Nan is looked after well.
Staff know my Nan well. Always give an update on how Nan has been, what she has eaten etc. Staff nurse can nearly always get a smile out of her. Care is reassuring Nan is looked after well.
Thank you for your lovely review. We are pleased to hear that you are kept well informed with how your Nan is doing and it is always wonderful to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
My dad has thrived since he has been in the care home. He has been well looked after by the staff working in the home and has settled well into his new environment. It's a very friendly and welcoming care home.
My dad has thrived since he has been in the care home. He has been well looked after by the staff working in the home and has settled well into his new environment. It's a very friendly and welcoming care home.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Dad in our care. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible.
My grandad has been in Ardenlea Grove Care Home for 4 weeks and loves being around people, always getting involved in the range of activities daily and as a family, seen glimpses of the man who was cheeky and always dancing! The staff and facilities are amazing and so friendly.
My grandad has been in Ardenlea Grove Care Home for 4 weeks and loves being around people, always getting involved in the range of activities daily and as a family, seen glimpses of the man who was cheeky and always dancing! The staff and facilities are amazing and so friendly.
Thank you for your kind words. It is always nice to hear words like "amazing" and "friendly" being used to describe our care. We hope to continue providing your loved one with the best possible care.
My mother has resided in Ardenlea Grove Care Home for nearly two years. Mother has always been very happy and has been looked after exceptionally well. The staff and medical staff are always carrying out their job 100% and I'm happy with their care. I would like to mention especially one of the...
My mother has resided in Ardenlea Grove Care Home for nearly two years. Mother has always been very happy and has been looked after exceptionally well. The staff and medical staff are always carrying out their job 100% and I'm happy with their care. I would like to mention especially one of the nurses who really cares for the residents and one of the carers who is also a caring and sympathetic person I would wish to look after my mother.
Hello and thank you for taking the time to leave Ardenlea Grove Care Home such a lovely review. We are thrilled to hear that your mother is enjoying her stay within the home and that she has always been happy and "looked after extremely well". We will of course pass on your kind comments to the home. Best wishes!
I have been visiting my neighbour for nearly three years in the care home. The care home is spotlessly clean, lovely en-suite room. When my neighbour first came to the care home she was very poorly but after a while, she has improved. The staff are friendly and professional, it does not feel like a...
I have been visiting my neighbour for nearly three years in the care home. The care home is spotlessly clean, lovely en-suite room. When my neighbour first came to the care home she was very poorly but after a while, she has improved. The staff are friendly and professional, it does not feel like a care home at times.
Thank you for taking the time to leave us your lovely review. We are so pleased to hear that you are impressed with the clean environment, bedroom facilities and the care provided at Ardenlea Grove Care Home. It is wonderful to hear that your Friend has improved whilst staying with us at Ardenlea Grove. Hopefully, you will go away from this feeling like your Friend received the best possible care.
The home is in need of a refurbishment, the furniture is fine and the rooms need to be made a little bit more homely. The staff are lovely, very caring and patient but feel there should be more to deal with the amount of residents. I also believe that the doctor should inform any visiting relatives...
The home is in need of a refurbishment, the furniture is fine and the rooms need to be made a little bit more homely. The staff are lovely, very caring and patient but feel there should be more to deal with the amount of residents. I also believe that the doctor should inform any visiting relatives of what health info they may need. There also need more car parking.
Thank you for your kind words. It is always nice to hear words like "lovely, very caring and patient" being used to describe our care. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
The staff are always polite and cheerful and Mom receives excellent care here. She is treated with...
Mom does have some issues with the food which she says is often only lukewarm. Also, the meal times are too condensed together with too long a gap from tea to breakfast the next morning.
Thank you for your lovely review. We are pleased to hear that you feel supported by our staff at Ardenlea Grove Care Home and that you can feel at ease with your loved one in our care. It is always wonderful to hear words like "Compassion" and "Respect" being used to describe our care. We will...
Thank you for your lovely review. We are pleased to hear that you feel supported by our staff at Ardenlea Grove Care Home and that you can feel at ease with your loved one in our care. It is always wonderful to hear words like "Compassion" and "Respect" being used to describe our care. We will certainly pass your comments, regarding the meals, on to the manager to help them continually improve their service. We hope to continue providing your loved one with the best possible care.
Dad was only at Ardenlea Grove for 3 weeks before he passed away but throughout that time he received excellent care from all the staff. He was on end-of-life care and the staff made sure he had everything he needed. They were very supportive to us as a family, answering all our questions and...
Dad was only at Ardenlea Grove for 3 weeks before he passed away but throughout that time he received excellent care from all the staff. He was on end-of-life care and the staff made sure he had everything he needed. They were very supportive to us as a family, answering all our questions and supporting us through a difficult time.
We appreciate you taking the time to leave us your review. We are saddened to hear about your loss and we hope Ardenlea Grove did everything possible to support you through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.
The only thing I could say anything negative about is...
Also Mom has mentioned when she is washed she is stripped naked. I think 1 half of the body should be covered when the other is being washed.
Thank you for taking the time to leave your review. It is always nice to hear words like excellent and genuinely happy being used to describe our staff and overall care. Our resident's health and well-being is an absolute priority so we have discussed your feedback with the homes manager to help them continually improve their services
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I am a qualified nurse with previous experience working in both hospitals and care home settings.
I enjoy working in a care home environment due to...
I am a qualified nurse with previous experience working in both hospitals and care home settings.
I enjoy working in a care home environment due to its homely atmosphere, where residents and staff come together as an extended family.
I joined Ardenlea Grove in February 2024 as Clinical Deputy Manager and have since progressed into the role of Home Manager. I am passionate about providing high-quality, person-centred care and supporting both residents and staff to feel safe, valued and supported every day.
In my spare time, I enjoy spending time with my family and like learning new things - I love to be creative!
I have been a nurse for 25 years and I have been working for Bupa since 2004.
I was born in India where I was working as a nurse before I moved over...
I have been a nurse for 25 years and I have been working for Bupa since 2004.
I was born in India where I was working as a nurse before I moved over to the UK. My favourite part about my job is taking care of residents and making them comfortable and happy.
I live locally in Ardenlea Grove with my wife and two teenage children. In my spare time I enjoy spending time with my family, and my hobbies include swimming and sport, especially cricket!
I have been working for Bupa for 6 years. I love my job because it is varied from day to day. I am proud of my team, we all work together to keep our Home looking beautiful and clean.
I have worked for Bupa for a number of years, my previous role being Chef Manager. As the Maintenance Operative, l found my role to be a highly...
I have worked for Bupa for a number of years, my previous role being Chef Manager. As the Maintenance Operative, l found my role to be a highly dynamic and interesting one. I have new tasks to face every day, and I like that no day is the same. I enjoy the challenges that this position brings and ensuring everything is of the best quality for our residents.
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