Ardenlea Court Care Home

Bucknell Close, 39/41 Lode Lane, Solihull B91 2AF

Ardenlea Court Care Home, Solihull, West Midlands
Ardenlea Court Care Home, Solihull, West Midlands
Ardenlea Court Care Home, Solihull, West Midlands

Tailored care packages at Ardenlea Court include nursing, palliative and nursing dementia care for both short and long term stays.

Situated in a peaceful suburb of Solihull, the purpose-built home offers homely yet modern and comfortable accommodation. All bedrooms are pleasantly decorated and offer ensuite bathrooms as well as views and direct access to the gardens.

Food at Ardenlea Court consists of a varied nutritious menu. Cold alternatives and light bites are always available, as well as homemade cakes and mid-morning teas and coffees.

A varied programme of activities includes film mornings in the cinema room and ever popular Pets as Therapy dog visits. All activities are organised to suit residents’ abilities and interests. Services include visits from GPs and opticians and there is also onsite physiotherapy.

Group: Bupa Care Homes

Person in charge: Kim Brown (General Manager)

Local Authority / Social Services: Solihull Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ardenlea Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Ardenlea Court Care Home has a Review Score of 9.6 (9.598)

The Review Score of 9.6 (maximum of 10) for Ardenlea Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Ardenlea Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.598 for Ardenlea Court Care Home is calculated as follows: ( (192 Excellents x 5) + (89 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 296 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ardenlea Court Care Home is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 23 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ardenlea Court Care Home?

  • Extremely LIKELY
    20
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ardenlea Court Care Home

  • Resident / Service User
    16
  • Daughter of Resident/Service User
    2
  • Respite Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

Apprehensive about the home and worried I would not walk again. But the kindness, support and encouragement from everyone gave me confidence and spurred me on.
Care was excellent and sympathetic to my needs. I never felt anything was too much trouble. Everyone was so kind and always had a smile.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Jayne Duck, Customer Services Administrator at Ardenlea Court Care Home responded to this review on 21 Sep 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

I was moved to Ardenlea Court from the hospital. My husband and I would like to say that the staff are excellent. The food is lovely. My room was very clean and tidy. I would recommend Ardenlea Court to everybody. Keep up the good work.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer services administrator at Ardenlea Court Care Home responded to this review on 14 Sep 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

I have visited the home daily since Monday 7th August and have been particularly impressed by the kindness and care shown to residents by the events organiser. She is light-hearted and happy in her contact with everyone. She is keen to encourage residents to participate in activities - essential to keeping people upbeat and optimistic in their outlook!

Many of the staff are helpful and very pleasant too. Many thanks to them.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Jayne Duck, customer services administrator at Ardenlea Court Care Home responded to this review on 23 Aug 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

I have enjoyed being in Ardenlea for my rehab. I have been well treated mostly and well fed. My room has always been well cleaned and with little fuss. A very enjoyable stay with helpful staff.

How likely would you be to recommend Ardenlea Court Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jayne Duck, Customer Services Administrator at Ardenlea Court Care Home responded to this review on 16 Aug 2017:

Thank you for your review. I'm so glad to hear that you have enjoyed your stay with us and enjoyed the food.

The staff were all very kind and couldn't do enough to help me. Thank you so much.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Ardenlea Court Care Home responded to this review on 14 Aug 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

Overall, everything is very satisfactory with a happy atmosphere which is everything when you are not well.

How likely would you be to recommend Ardenlea Court Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jeanette Holding, Customer Service Advisor at Ardenlea Court Care Home responded to this review on 10 Aug 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home.

The staff were very good.
The care home was very clean.
The food was good.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Jeanette Holding, Customer Service Advisor at Ardenlea Court Care Home responded to this review on 10 Aug 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I cannot speak highly enough of the care and support my mother, of 91, had at Ardenlea Court during her recent stay, after a fall at home. The staff were wonderful - caring and kind at all times and they helped to return my mother to independence once again with their encouragement and support. Ardenlea Court has a happy and welcoming atmosphere and the residents also benefit from an excellent activities calendar, particularly very uplisting musical entertainment to lift the spirits. Thank you Ardenlea.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Ardenlea Court Care Home responded to this review on 14 Aug 2017:

Thank you for your review. I'm so glad to hear that your mum is now back at home and living independently again and how good the staff were with her.

I have spent two weeks here. I find all staff easy to approach and talk to. If assistance is needed urgently, they are with me very quickly. I find the place very clean and tidy at all times. They are ready to help me wash and dress and don't mind if personal requests are made, such as washing lower half of body, in my case lower legs, to apply cream given by the doctor to cure very dry flaky skin. I would recommend this home to anyone, as service here is first class.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Jayne Duck, Customer Services Administrator at Ardenlea Court Care Home responded to this review on 07 Jul 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

Most of the staff were helpful if approached in a friendly manner. Food was often very good.

How likely would you be to recommend Ardenlea Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Tom M, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 09 Jun 2017:

We're thankful for your feedback.

Friendly and supportive recovery facility. Good support from all members of staff. Room is clean and comfortable.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Simone Berkeley, Customer Service Advisor at Ardenlea Court Care Home responded to this review on 31 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

Very good.
Staff very good.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 19 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home. I am so pleased that you would recommend this home to others. The Bupa Customer Care Team.

Friendly and helpful staff.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Simone Berkeley, Customer Service Advisor at Ardenlea Court Care Home responded to this review on 18 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

Second visit here, 100% improvement. Facilities and staff very good and most can't do enough for you. Physio has helped me greatly, a welcome relief. Nursing is excellent.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Emily Wilson, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 19 Apr 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home. The Bupa Customer Care Team.

I was well looked after and taken care of.
My treatment could not really have been any better.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 19 Apr 2017:

Thank you for your kind review. I am so pleased that you are happy with the care you received at Ardenlea Court. The Bupa Customer Care Team.

I think the staff are wonderful and work very hard. I think it is good to have such good staff.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jamie, National Development Manager at Ardenlea Court Care Home responded to this review on 30 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The quality of care was very good and the staff there are very helpful at all times facilities and comfort and excellent. Entertainment and a live singer on another day. I enjoyed it very much, very therapeutic. I enjoyed my recovery stay at Ardenlea Court and I would definitely recommend it.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jamie, National Development Manager at Ardenlea Court Care Home responded to this review on 30 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

I came back to Solihull and arrived here for rehab and physio from another hospital. All the staff are great people and Solihull is lucky to have them. Thank you.

How likely would you be to recommend Ardenlea Court Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 04 Apr 2017:

Thank you so much for your lovely review, I am so pleased that you are happy with the home. The Bupa Customer Care Team.

My stay in Ardenlea Court Care Home is excellent. I am making a good and fast recovery in such a short time. I would highly recommend Ardenlea Court Care Home.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Jamie, National Development Manager at Ardenlea Court Care Home responded to this review on 24 Mar 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

As an NHS patient using Ardenlea Services, I have found the facilities to be of a very high standard. The staff are polite, helpful and friendly enabling me to benefit fully from the home's facilities in my rehabilitation programme.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 15 Mar 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I feel that I am well looked after, well fed and people care and that is a good thing in this day and age. I realise that under the circumstances, this is the best place I could be. I know that my children have peace of mind now because they know I'm safe and well cared for.

How likely would you be to recommend Ardenlea Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Emily Wilson, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 15 Mar 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My husband has been warm and comfortable. Night shift staff are wonderful. Response from carers in the day is not as fast. Food very good.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Jayne Duck, Customer services administrator at Ardenlea Court Care Home responded to this review on 15 Feb 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

This care home has looked after my Mum for the last nine months with all the care, safety and security I would expect from a good Home, The rooms are clean and well maintained. The caring staff are great and very helpful, Mum entered the home for end of life care and she is still there today with the best care you could wish for. Yes, I would say a very well run home.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at Ardenlea Court Care Home responded to this review on 21 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

This care home is AMAZING. We could not fault anything, from the cleaners to the nursing staff, they were brilliant. Be proud of this care home. It's the best there is, Ardenlea Court Care Home - Solihull. It should be an award winning home!

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Servicies Administrator at Ardenlea Court Care Home responded to this review on 02 Nov 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

As soon as you walk into Ardenlea Court Care Home, you are warmly greeted by their receptionist. It is a 'busy' Nursing home. The nursing staff/carers are dedicated to looking after their residents, and to me, they give 100%. My father's room is always clean and tidy. My fathers enjoys his cooked breakfast, and hot meals every day. The activities co-ordinator is warm and friendly to all residents and their families, plenty of activities to join in. My father looks forward to the PAT dog that visits weekly.

It is difficult when you are faced with the task of finding a home for your loved one, and the staff at Ardenlea Court Care Home make that road a little bit easier to go along.

How likely would you be to recommend Ardenlea Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Jayne Duck, Customer Services Administrator at Ardenlea Court Care Home responded to this review on 03 Oct 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

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Care Home Idol 2016

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