Ardenlea Court Care Home

We wanted to go abroad to celebrate her mile stone birthdays with our eldest and three youngest daughter and needed respite care for my ill mother with mild dementia; she could not travel abroad- we phoned several places and found that it was difficult to secure a place at short notice. There were no siblings available to take care of mom. We found two available respite places one being BUPA Ardenlea Court care home -B91 2AF, on our initial assessment all the various staff showed us courtesy and inspired confidence that they would take care of mom for short week stay. We did not hesitate to check her into BUPA the next day for our travels. On arriving back to the UK my mother was full of praises that all the staff looked after her so well and raised no complaints. We would like to use their respite facilities in the future again.

I can't thank the wonderful team at Ardenlea Court enough for the loving care they gave my mum Milly for the 3 years she was there. Sadly she passed away at the end of May and the compassion and respect shown by everyone meant so much during a heartbreaking time. She was so happy there and always said she didn't want to be anywhere else which was a comfort to the family knowing she was well cared for and happy.

Mum is looking Better than she has for years since she moved here.

The first floor wasn't suitable for mum, but Ralph, Eileen, Julie, Nelly, and so many others made her life bearable despite her dementia. I am forever indebted. I just want to thank you for doing your best.

Since my brother moved in he has been looked after with dignity and care. The carers show him respect but also make him laugh and have great fun with him. He has settled and enjoys all the activities put on by activity coordinators; every day there is something going on, and we as a family also enjoy joining in. If we have a question or concern, both the receptionists & care staff are always there to help; my brother now considers it as his home.

The home is comfortable and homely. The staff are all caring an compassionate, they work so hard to make your loved one feel comfortable and safe.

In the short stay my wife Shirley spent here it could not have been better.

The last year has been a blessing for us both and we could not be in a better place for all her needs.

Thank you all so much

In my experience, the care I've seen is of a good standard. Staff are friendly & welcoming, & work hard in sometimes difficult circumstances. Both housekeeping & care/nursing staff are on hand if they are needed. Communication with family members is good & they seem to know their patients well. Activities & entertainment are regularly provided. Thank you.

The reception area and cafe are very welcoming and the receptionists are extremely helpful. The nurses are knowledgeable and caring, always having a smile on their face and they manage difficult situations with the upmost professionalism. We want to thank everyone for their hard work and commitment in the home.

My brother-in-law has just recently moved into Arden Lea Court. From the first day the staff made him feel very welcome and helped him settle. We as a family were nervous for him, as he had never been away from the family until he had a stroke and was in hospital. Seeing him in Arden Lea looking well, bright and happy means alot to the family. This promises to be a good new period in his life.

My father was cared for at Ardenlea Court for eleven weeks. During this time, the care, respect and companionship he received were never less than outstanding. As visitors were made welcome and felt that the staff really knew my father. While everybody at Ardenlea is hardworking, selfless and professional, particular credit should be extended to the nursing staff, who were understanding, patient and totally respectful of my father's wishes throughout, and especially during his final couple of weeks. We are so pleased that the final time was at Ardenlea.

Ardenlea Court is a very friendly and caring home. Staff are very courteous and so lovely. They are compassionate and empathetic towards the resident and treat them with respect. The management team are also very friendly and caring. They feel more like your friends than employees of the home.

We both shared a lovely afternoon tea together and made special memories.

Thank you for making us feel so welcome. The staff are friendly and very helpful and have a lovely relationship with the residents. Staff are attentive to residents' needs and offer them many wonderful opportunities throughout the week.

All the staff were very caring and professional during my three week stay after an operation. Living alone after the death of my wife, I wanted support available immediately after the operation and then two weeks later when my catheter was removed as I was unsure what the impact of my incontinence would be. The inclusive laundry service was a key factor. I was able to self medicate most of my medication, but the nurses did the injections I required until I was confident enough to do them myself. The food was so much better than in the hospital. With the daily pastries, I was able to treat myself and start to enjoy my recovery more as a holiday. I enjoyed talking with all the staff as I recovered as I felt that they took time to be friendly and listen to me. I was pleased with my stay as it was certainly a major contributory factor to my recovery.

Wonderful staff at all levels. Considering at offset I only had up to 7 weeks before expected death and after 9 months of 'miracle' working am now recovered enough to return home, supporting my 'independent' self. Thanks to the caring, friendly staff. Thank you.

Thank you Ardenlea Court Care Home for the exceptional care that you gave to my mother during the final 6 months of her life. Mom was treated by all the staff with love, care and dignity. She was loved and cared for as if she were related to her carers and this gave me the chance to be a daughter to her again. Thank you all.

My mother-in-law went to live in the dementia unit at Ardenlea Court Care Home in August. She settled into life there and was happy and well looked after. However, it was the impact that Ardenlea had on my wife (her daughter) which was the most heartening. After being a carer my wife was able to be a daughter again because her mother was so well cared for in the home, her relationship with her mother was once again happy.