I have nothing but praise for the staff and facilities there.Claire H(Daughter of Resident/Service User)
The respect, dignity and genuine care and kindness was wonderful.Richard C(Son of Resident/Service User)
I have nothing but praise for the staff and facilities there.Claire H(Daughter of Resident/Service User)
The respect, dignity and genuine care and kindness was wonderful.Richard C(Son of Resident/Service User)
Tailored care packages at Ardenlea Court include residential, nursing, palliative and nursing dementia care for both short and long term stays.
Situated in a peaceful suburb of Solihull, the purpose-built home offers homely yet modern and comfortable accommodation. All bedrooms are pleasantly decorated with direct access to the gardens
Food at Ardenlea Court consists of a varied nutritious menu. Cold alternatives and light bites are always available, as well as homemade cakes...
Care Provided by Ardenlea Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,155
- Self-Funded Residential Dementia Care: from £1,205
- Self-Funded Nursing Care: from £1,270
- Self-Funded Nursing Dementia Care: from £1,500
- RESPITE Self-Funded Residential Care: from £1,270
- RESPITE Self-Funded Residential Dementia Care: from £1,325
- RESPITE Self-Funded Nursing Care: from £1,500
- RESPITE Self-Funded Nursing Dementia Care: from £1,650
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Contact Ardenlea Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Natasha Walmsley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
Room Information
- Single Rooms (60)
Ardenlea Court Care Home Reviews (87)
Ardenlea Court Care Home has a Review Score of 9.7 (9.666) out of 10, based on 17 reviews in the last 2 years.
Over all time Ardenlea Court Care Home has 87 reviews.
Thank you for helping mom to return home to independent living.
Thank you for your kind words. We are very happy to hear about your mother's amazing recovery. Please let us know if you need any help in the future.
Care and food, etc. are not worth £1200 a week.
It's just appalling. Pills are not handed to patients sometimes as late as 12 am in the evening.
We are very concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?
I cannot recommend this care home enough. They were caring and nothing was too much trouble. It was 100% excellent, thank you every single one of you all who looked after my mother in her final days.
Thank you for taking the time to leave your review. We are glad to help you and your family through such a difficult time.
The care I have received has been really good, with some carers better than others. Everyone has been very kind and looked after me well.
Thank you for your feedback. We hope to see you again soon.
Room was nice and comfortable and very clean. Staff were friendly and caring. Food was generally of a good standard. Overall my stay here was as pleasant as it could be under the circumstances.
Thank you for trusting us with your care and please come back to visit us soon.
I couldn't thank them enough for the care they give.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team
Very pleasant 2 week recuperation. Room good with nice green outlook. Staff friendly and helpful.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team
Being blind (recently) she does need a lot of attention.
I feel there could be more entertainment at weekends and we need to be let in sooner at weekends. We have wanted 10 minutes sometimes.
Thank you all very much
Thank you for your review of Ardenlea Court Care Home. We are pleased to hear that you had a positive experience with the home and appreciate your comments regarding the staff being kind. We will share your comments with the home manager. The Bupa Customer Care Team.
Excellent care and good food. Enjoyable entertainment.
Thank you for your review of Ardenlea Court Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding the excellent care, enjoyable entertainment, and good food. We will share your comments with the home's manager. The Bupa Customer Care Team
I came to Ardenlea Court Care Home from hospital and I felt I had come home. I am in a lovely little room which is immaculate, cleaned every day. The care and carers are excellent nothing is too much trouble. I shall miss the home tremendously. I feel as is I have made some new friends. I have to mention physiotherapy which has been first class and very supporting.
Thank you for your review of Ardenlea Court Care Home. We are happy to hear that you have had a positive experience at the home and appreciate your comments regarding the care you received and the support from the physiotherapist. We will share your comments with the home's manager. The Bupa Customer Care Team
99% of your staff were friendly helpful and efficient. The atmosphere was good. Only one staff member seemed lacking. Asked for flannel which she didn't get and heard that on nights she didn't pull her weight. The chef always provided excellent food. Room was of a high standard.
Thank you for your review of Ardenlea Court Care Home. We are pleased to hear that overall you have had a positive experience at the home and appreciate your comments regarding the staff situation. We will share your comments with the home's manager. The Bupa Customer Care Team.
Lovely meals.
Thank you for your review, we are pleased to hear that you have had a positive experience of our care home and appreciate your comments. We will share your comments with the home's manager. The Bupa Customer Care Team.
Staff friendly. Excellent care. Food good. Sometimes understaffed.
Thank you for your review. We are pleased to hear that you have had a positive experience within our care home. We will discuss your feedback on staffing with the home's manager. The Bupa Customer Care Team
Extremely happy here, shame I have to go.
I am so pleased to hear that you have been happy at Ardenlea Court! Thank you for your review.
A welcoming and caring, comfortable stay.
Thank you for your review. I'm so pleased to hear that you enjoyed your stay with us.
The whole staff were unbelievable with care and kindness.
Thank you for your review and such kind words about our staff.
I was pleasantly surprised by the care I received.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
My rehab and care have been second to none and I feel very lucky to have spent time here.
Thank you for your review. I hope you are now feeling better and hope that you will come and stay with us again for some respite care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 01 July 2026Being a purpose built home our rooms are made with residents in mind. Many rooms have a garden view and feel very warm and cosy,
News (0) & Events (0)
There are no news items for Ardenlea Court Care Home.
There are no upcoming events for Ardenlea Court Care Home.
Awards / Recognitions (8)
- Recipient: Bupa Care HomesDate: Friday 30 Jan 2026
- Recipient: Bupa Care HomesDate: Friday 31 Jan 2025
- Recipient: Bupa Care HomesDate: Tuesday 28 Feb 2023
Meet the Team (9)
I have been a qualified nurse since 2009 and my previous experience has been in the hospital settings including A&E, respiratory conditions and admission prevention in the community.
It was during my time working in the community I had the exposure to care homes and loved the atmosphere, long term care that is delivered to the residents and getting to know all of them personally.
I really enjoy working here with this team as we deliver amazing person-centred care to our residents and their family.
I am married and have a son and a dog, in my spare time I enjoy spending time with my family, going on walks and being outside.
I like my profession as I enjoy taking care of people and I like Ardenlea Court as it has a real family atmosphere.
My hobbies outside work are playing guitar, painting and I also like to take part in voluntary work with children.
I have worked as a Care Assistant at Bupa since 2010.
Previous to Bupa I worked as a nurse in a polish ophthalmological hospital.
I like helping and taking care of people at Ardenlea Court.
Outside of work I am married with two children. I like reading and watching TV.
I like my role as I can use my own personal strengths every day to help residents. I am creative and empathetic which enables me to plan fun and engaging activities which enhance the lives of our residents. I leave work each day and feel that I’ve had a positive impact on at least a few residents that day. This and the lovely feedback we get from residents and relatives makes my job so rewarding.
I like Ardenlea Court in particular as Nirmal is a brilliantly supportive and fun colleague, and all team members help to support activities where needed. This creates a great working atmosphere in the home.
Outside of work, I am a huge football fan, and supporter of Liverpool FC, so watching football is my favourite hobby. I am also a big animal lover, I love cats and dogs equally but hope to adopt a rescue dog with my husband in the near future.
I love making a difference in resident's lives and making people smile and happy.
I enjoy working at Ardenlea Court and have been working for Bupa for the last 12 years. Previously I worked as a Kitchen Assistant.
Outside of work, I am married with five children and two grandchildren.
I love gardening and live local to Ardenlea Court in Solihull.
Previously I worked in retail for 3 years, which I loved as I got to meet loads of different people, but wanted a career change and decided I would like to be more involved with the social care industry as I like helping people, so when I got the receptionist role here at Ardenlea Court it meant so much to me.
I love being a receptionist and working at Ardenlea Court as I get to greet/meet visitors and different types of staff as the first point of call.
I also really enjoy helping the residents and staff by brightening up their day to day life by making them smile.Outside of work I love spending time with my family, shopping and travelling.
I've worked as a carer for 3 years and I love meeting new people every day and helping to make a difference to residents lives.
It is extremely rewarding and gives you a real sense of achievement.
Outside of work I am married and have two children. I enjoy spending time with my family, going out for walks and cooking.
I have worked at Bupa since April 2021 and am really enjoying my new role as head chef. I have always had a passion for cooking and it is so rewarding to provide our residents fresh, nutritious meals on a daily basis and watching them enjoy their meals. My favourite part of this role is meeting new people from various backgrounds. Outside of work I like to socialising and watching football at Villa Park.
I've worked as a Maintenance Manager for Bupa for 13 years.
I have a caring nature and like to do what I can for people to make life better.
I enjoy working in care services because no two days are ever the same.
Outside of work I am married with two sons and three grandchildren. I enjoy DIY, gardening and going for walks with my Jack Russell.
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