The Priory Care Home

On July 14th I had a hip replacement operation at the Royal Orthopaedic Hospital. I live on my own & so I arranged to spend 3 weeks at The Priory Care Home before going home. The level of care shown by all the staff has been terrific; Everybody is supportive. I have been encouraged to do exercise and a lot of walking and the end result is that I will be able to walk out of the Home, without crutches, and cope with my stairs + other challenges at home. Thankyou everybody.

From the moment dad arrived the staff were kind and caring. He was only there for 11 days for end of life care. The staff ensured his final days were comfortable and dignified. He certainly enjoyed the food. Thank you to all the staff. Special mention to Raj on reception - who always has a smile on her face and a kind word.

Excellent.

My brother is well looked after. He's comfortable and pain free. The staff are very accommodating.

First day for my father but very much taken by the care and consideration shown by the staff. Facilities are fantastic and very high level of staffing.

I have enjoyed my time at The Priory and with all the good care & attention I have recovered well from my fractured neck bone. But being honest I am looking foward to going back home and being in my own house, and back with my husband. Thank you all for looking after me.

Although only in care home for 13 months, I can honestly say that it was the best possible place to spend the last of her days. She had good company, good care and was safe. She was able to maintain her dignity, was well treated and the only thing better would of been for her to remain in her own home which she was unable to do.

I regularly go to visit a friend who lives in the Priory home. My friend and all the residents and visitors are very well looked after and have very good entertainment for everyone. All the people there seem very happy and enjoy living there.

The whole experience of getting my husband in & settled was great. He seems happy & well cared for. Every need is anticipated & catered for.

It became apparent that care was needed in order to figure out the requirements as care needs were becoming demanding. The Manager and staff could not have been more understanding and responsive to this new and daunting situation. The Care home is exceptional and residents are treated to a very high standard of care.

I was generally happy with the care my father received at the Priory. The nurses and careers looked after him well, they were kind, caring and respectful to him and always greeted him with a smile. He enjoyed the activities at the home that he was able to participate in like a visit from the therapy dog, shetland ponies and bird of prey as well as the singers who wold come up to sing to him. The nurses and other staff made his stay comfortable for him and his bedroom feels a bit more like home. It was nice having the bird feeding tray outside the window too. Only issue was with the plugs/sockets in the room which needed fixing that took some time to resolve.

My husband was in The Priory Nursing Care Home from November 2023 until May 2025. He had Parkinsons and dementia, was bed ridden from the start and needed a lot of care. He also had a peg stomach tube, as swallowing was a problem. He was always looked after with great care and utmost respect. All the nursing staff and carers were amazing and were always there for the family too, when we were upset. I would recommend this home to all I know and meet.

My Mum has been at the Priory since the beginning of March 2025. She was discharged from hospital under an end of life care package and I cannot thank the staff enough at the Priory for all they have done for my Mum. Thankfully Mum's health has improved and I believe that is due to the expert nursing care and attention that she has received since arriving at the care home. Thank you so much to Cheryl the manager for her support and assistance. Her team are a credit to her and without them I don't think my Mum would have improved in the way she has under their care.

However when I needed to deal with management (manager) it was extremely hard and disappointing. The bills were huge, so I feel the manager needs to be available and efficient when queries are raised.

My mother was admitted in December 2020 during Covid. It was quite difficult at first due to the restrictions, but the staff were very friendly and patient with her throughout. During her stay (nearly 5 years) every member of staff who very pleasant and kind, and she really enjoyed her trip there before dementia robbed her of her ability to fully participate in all the activities on offer. As she began to decline, both mentally and physically, she was always treated with dignity and kindness, and as a family we were all very happy with her care right up to the end.

Weekend activities is a big plus and the staff seem to have a better focus on their job.

Transition from hospital to The Priory was seamless. Her room was ready, although it hadn't been redecorated from the previous occupant. There were initial issues with the comfort of the bed, but these were addressed immediately. All staff are professional, courteous and friendly. Activities are available, but as yet my sister-in-law hasn't participated very much. She will take time to settle. I would recommend the care home.

I have no hesitation in recommending The Priory.

On our introductory visit, we were impressed with the care home. We believed that my sister would settle down and thrive there. We had visited another care home to compare and contrast, but decided that The Priory Care Home would suit my sister's needs better. I am pleased to report that she has settled in well and is beginning to participate in the various activities that are on offer. She likes the staff, who are very professional in their approach. Also, the staff are very friendly and approachable.

The care home staff really work hard for the benefit of the residents. Theres always a varriaty of activities going on. The staff a very supportive to relatives / visitors of the residents, it's a really friendly atmosphere.