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Woodend Care Home

Bradgate Road, Altrincham, Greater Manchester WA14 4QU
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The staff are an amazing team and the care Mum gets is so good. Thank you to all the staffS T(Daughter of Resident/Service User)
Woodend Care Home, Altrincham
Woodend Care Home, Altrincham
Woodend Care Home, Altrincham

Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice.

On sunny days, residents can benefit from visiting the large landscaped garden, or relax on the patio area to enjoy the warm weather. Each private bedroom has a 24-hour call system which help residents to live as independently as possible in a...  

Care Provided by Woodend Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,375
Residential Dementia CareFrom £1,300From £1,430
Nursing CareFrom £1,440From £1,585
Nursing Dementia CareFrom £1,490From £1,640

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Woodend Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jane Abdoh(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (79)
  • Single Rooms with ensuite Wet Room (3)

Woodend Care Home Reviews (98)

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9.6

Woodend Care Home has a Review Score of 9.6 (9.629) out of 10, based on 44 reviews in the last 2 years. Over all time Woodend Care Home has 98 reviews.

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Showing 98 reviews matching selected criteria
Review from F S (Husband of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

My wife as been here for 2 weeks and settled in. Her care is excellent and treated with dignity.

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

We're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that your Wife has settled in comfortably with us and thank you for recognizing the care and dedication of our team. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review from Pat K (Friend of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

First impression staff are always pleasant and polite. The rooms and surroundings are pleasant and clean. The care given to our friend, who has been in the home for a number of months, is being well looked after, and the staff are very attentive. It is good to be able to visit at any time. I would recommend this home if asked. Attentive to dietary needs.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

Thank you for your kind review. We're delighted to hear that your first impressions have been so positive and that you find our home clean, welcoming, and pleasant. It's wonderful to know our team has been attentive and caring towards your friend, and that their dietary needs are being well...  

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Review from A M (Friend of Resident) published on 16 June 2026 Submitted via Postal Card
Overall Experience

A lovely home with caring staff.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

Thank you for your kind words about our home. It is always nice to hear words like 'lovely' and 'caring' being used to describe Woodend! Please reach out if there is anything more you need.

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Review from Wendy L (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Woodend Care Home are exceptional in every way. Unlike most care homes, Woodend has a lovely informal family atmosphere. All member's of staff go out of their way to do everything they can to make my mum feel welcomed and at home.The nursing staff are incredible very knowledgeable and communiative and attentive to my mums complex health needs. As a family, we cannot thank Woodend enough, and are so happy that our mum is being card for in the very best of care homes. Just exceptional!

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

We're so grateful that you've taken the time to share your thoughts. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Please don't hesitate to reach out if there's anything more we can do.

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Review from Patricia M (Resident / Service User) published on 3 June 2026 Submitted via Postal Card
Overall Experience

I received excellent care and was treated with great courtesy and friendliness by all the staff at all times.

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

We're so grateful that you've taken the time to share your thoughts. We are pleased to hear that you received excellent care and your comments are a testament to the dedication of everyone in the home. Feedback like yours motivates us to keep striving to provide the highest standards of care.

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Review from Irene P (Sister-in-law of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

Since my relative was admitted a number of months ago, I have been impressed with the quality of care offered to myself and rest of the family. Nothing is too much trouble for them. They are friendly and appropriately dressed etc. There is transparency in their posters on the Notice Board - Menus, Activities etc. My relative is treated as an individual and staff work hard to ensure she is comfortable. Thank you.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

We are so grateful that you have taken the time to leave your review. It is great to hear how well your loved one has settled in with us at Woodend. Our team go above and beyond to maintain a clear line of communication between residents and their families so it's great to hear this reflected in your comments.

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Review from Denise M (Wife of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

I am very pleased with the way my husband is being cared for. We are prepared to recommend.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Woodend Care Home

We appreciate you taking the time to leave us your comments and recommendation.

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Review from D B (Respite Resident) published on 20 February 2026 Submitted via Postal Card
Overall Experience

Came here for 3 weeks convalescence after a major operation, very comfortable, very good food and very able staff in all departments. A couple of small problems were resolved very quickly. The stay here has certainly helped my recovery.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

Your feedback means a lot to us and the team at Woodend Care Home. It's reassuring to hear that our approach to care has brought you peace of mind and helped you with your recovery. Thank you for choosing us for your stay.

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Review from Charles B (Husband of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

The staff are very helpful and caring. I can only comment on the time I spend visiting. Barbara's mood changes but she is generally relaxed so I assume she is well looked after.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

Thank you for taking the time to leave your review. We are glad to hear that you find the staff to be caring- that is exactly our aim. We are committed to provide the best level of care to your loved one.

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Review from Rob C (Son of Resident) published on 12 December 2025 Submitted via Postal Card
Overall Experience

Really pleased with the care Mum is receiving. The staff are very attentive, caring and reassuring. She has settled in well over the past few months, and it's a real relief for the family to know she is being cared for so well. Can't think of a better place for Mum to be at this stage in her life. Thank you to all the Woodend staff.

Reply from David Mclean, Customer Service Adviser at Woodend Care Home

Thank you for taking the time to leave your kind words. It is always nice to hear words like "very attentive, caring and reassuring" being used to describe our care. It's lovely to know that you feel reassured that your Mum is safe and well looked after. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review from Nicola K (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

What a wonderful team at Woodend. Everyone is so welcoming and the initial visit was so empathetic. Each stage was dealt with gently and scaffolded with nurture. It's very difficult time for the family and I feel the whole team understands this from cleaners, cooks, carers, nurses and office staff. l dare not name anyone for special recommendation for fear of leaving anyone out. An opportunity to say thank you for caring for our dad it feels like home.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

It's always encouraging to read reviews like this. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Feedback like yours inspires us to continue to provide the very best care. Our team will be so pleased to hear your kind words- they truly care about...  

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Review from Kim D (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

The staff and management have made a very stressful time a whole lot easier to deal with. The home is clean and welcoming. The staff seem happy and friendly in their work. The rooms are comfortable. There are lovely communal areas within the home, also a good garden area. Seems to be a strong teamwork ethic running through the home. I am sure mum is safe in this home.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

We appreciate you taking the time to leave us your comments. We are glad to hear that Woodend care home did everything they could to make the transition as easy as possible. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. It's lovely...  

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Review from P B (Son of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

My mother is clearly loved and cared for by the staff. I am pleased with her care.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

We appreciate you taking the time to leave us your comments. It is wonderful to hear that your mother has settled in comfortably with us. Hearing that our care brings you peace of mind truly means so much to us. Please don't hesitate to reach out if there's anything more we can do.

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Review from John F (Husband of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

My wife became a resident when we could no longer care for her safely at home because of her memory and cognitive loss. I am delighted with the care and attention she is now receiving here. All her requirements are dealt with by the staff in a polite and effective manner. This is particularly important at meal times when my wife needs help with eating and drinking. There are always an adequate number of staff to look after her safely. Good leadership is provided by senior staff. Well done!

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We hope to continue providing your loved one with the best possible care.

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Review from B P (Friend of Resident) published on 20 October 2025 Submitted via Postal Card
Overall Experience

This is my second experience of visiting a resident. My first was supporting my best friend from June to August 2024, who came in for palliative care and died here. I saw many of the same staff and residents as last year - it was easy to access the building, and there was a friendly atmosphere. Everything is clean and welcoming. There is sometimes quite a lot of noise from some residents, which can be troublesome for those who are trying to rest.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Woodend Care Home

Thank you for taking the time to leave your review. We are happy to hear you find the atmosphere to be friendly and that everywhere is clean when you visit. We appreciate it can be difficult if some residents are making lots of noise. We will certainly pass your comments on to the manager to help them continually improve their service..

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Review from L M (Friend of Resident) published on 2 October 2025 Submitted via Postal Card
Overall Experience

I have found all the staff very kind and attentive.The activities they do in the day are all inclusive and fun to do.The food on offer caters for all residents and nothing is too much trouble if you fancy something different.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home

We appreciate you sharing your experience with our home. Feedback like yours inspires us to continue to provide the very best care and we are delighted to hear that you are enjoying the activities and the food. Please don't hesitate to reach out if there's anything more we can do.

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Review from Pam B (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience

Mums care is second to none. She has settled in well, her main carers are very nice ladies and give her lots of attention depending who is on reception. The welcome with a hello and smiles would not go amiss ( not everybody).

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

Thank you for your kind words. We are so pleased to hear that your Mum has settled in well and that she is receiving high standards of care and support. We hope to continue providing your loved one with the best possible care.

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Review from Miguel C (Son of Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience

Its been fantastic, staff are very good and professional. Woodend is clean and well maintained.

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

Thank you for your lovely words. We are so pleased to hear that you are impressed with the clean and well-maintained environment at Woodend Care Home. We are glad to hear that your loved one is being looked after and cared for well. We hope to continue providing your loved one with the best possible care.

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Review from Kirsty E (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience

We are so happy to have found Woodend. Mum is thriving in this wonderful home. It is always so calm and fresh. The staff members are wonderful and so show real care and friendship to mum.

Reply from Fran Donno, Customer Service Adviser at Woodend Care Home

Thank you for your kind words. We are so pleased to hear that your Mum has settled in well and that you can feel at ease with her in our care. It is always wonderful to hear words like "Calm" and "Fresh" being used to describe the environment at Woodend Care Home. We hope to continue providing your loved one with the best possible care.

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Review from K S (Niece of Resident) published on 8 September 2025 Submitted via Postal Card
Overall Experience

My uncle has just moved in and requires full time nursing. I am delighted he managed to see a room. The home is fantastic - very welcoming and the staff are professional and very kind. They have made the move from hospital stress-free. If my uncle could communicate, I know, like me, he would be delighted and grateful to have found such a lovely new home. Thank you.

Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Uncle in our care. It is always nice to hear words like "Kind" and "Professional" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 29 July 2026

A purpose built home with rooms created with residents in mind. An impressive building on the outside continue with a homely feel on the inside. All of our rooms have ensuites giving independence and privacy.

News (5) & Events (0)

News
  • 27 Mar 2026

    Residents at Woodend Bupa Care Home have successfully completed a 13-mile relay challenge to raise funds for Alzheimer’s Society. The idea came from Jill Dobson, the home’s activity coordinator, who...

  • 27 Mar 2026

    A resident at Woodend Bupa Care Home, Valentina Joan Shuttleworth, celebrated her 100th birthday on 14th February, marking an incredible milestone surrounded by those closest to her. To honour the...

  • 27 Mar 2026

    Margaret Earley, resident at Woodend Bupa Care Home, marked her remarkable 100th birthday this November, with a full day of celebrations at the home. Margaret, who moved to Woodend in...

Upcoming Events

There are no upcoming events for Woodend Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Woodend Care Home.

Meet the Team (6)

Jane Abdoh
Jane AbdohJob Title:Home ManagerJoined: 2022

I’m Jane, and I joined Woodend as Home Manager in June 2022.

I became a nurse because I wanted to look after people. I qualified in 1978 and have worked in the NHS and the private sector. I also worked overseas in Abu Dhabi for 10 years.

Throughout my career, I have always been passionate about the care of the elderly, which is the reason I joined the care sector 25 years ago. Care of the elderly is complex - some have many physical needs or may be living with dementia. The work is so rewarding, though, and residents have such wonderful tales to tell. Part of my role is also to support their loved ones, who also become part of our family.

Outside of work, I have three children and four grandchildren. Family is very important to me, and they all know how much I love my job. I have lots of interests, including gardening, reading, travel and going to the theatre.

Ruth
Ruth Job Title:Clinical Deputy ManagerJoined: 2023

I’m a Clinical Deputy Manager at Woodend, having joined as a Registered General Nurse, before advancing to Unit Manager. I qualified as a nurse in 2024 and previously worked with the NHS as an Endoscopy Nurse. My true passion lies in elderly care and in June 2024, I took on my current leadership role, bringing my expertise and dedication to the team.

Outside of work, I’m a proud mother to a wonderful daughter and I have a close-knit family, including four siblings and cherished nephews and nieces. In my spare time, I love traveling, watching sports —particularly football — and staying active through walking and yoga.

Mary Durkin
Mary DurkinJob Title:Financial AdministratorJoined: 2022

I was a catering manager in a 120-bedded home in Warrington but went back to college and received all my NVQ administration 1,2,3, and Management level 4.

I then worked at a care home as an administrator. After 12 months I was promoted to non-clinical Deputy Manager, which I did for two years. After some consideration in where my role was going, I decided to go back to a financial administrator role and applied to work at Woodend.

I am a very caring person and I love to be able to help others and see their reaction when I can do this.

Outside of work I am married with one son who is 24 and at university. I still love to cook and bake, which I do often and treat the staff here at Woodend. I like to swim and walk where and when I can. I always love to push myself and learn new things.

Jill Dobson
Jill DobsonJob Title:Activity CoordinatorJoined: 2022

I have spent many years in Health and Social Care, specialising in older people with dementia. I also taught adults and children with learning difficulties/disabilities/ complex health problems and mental health issues.

I love being able to make a difference to the lives of individuals and do my best to give them the best quality of life possible.

I live relatively near Woodend but have lived very close to it in the past and am very active in community work in the area. I enjoy walking , rambling and cycling, singing, cooking, embroidery - just not enough time for everything! I am also president of a local Rotary Club and undertake voluntary work with The Homeless and Older People. I also enjoy visiting places and going to the theatre.

Ashley Ratcliffe
Ashley RatcliffeJob Title:Chef ManagerJoined: 2007

I began my career at Woodend in 2007 as a Hotel Service Assistant, where I developed a strong foundation in hospitality. In 2012, I transitioned to the kitchen as a Kitchen Assistant and steadily progressed to the role of Cook. During this time, I pursued my NVQ qualifications to become a fully qualified chef. After completing my Level 3 NVQ in Senior Chef training in 2018, I was promoted to Chef Manager, a position I have held ever since, overseeing kitchen operations with dedication and expertise.

Outside of work, I maintain an active lifestyle by regularly attending the gym and running. I also enjoy hiking and have completed the UK’s Three Peaks—Ben Nevis, Scafell Pike, and Snowdonia—alongside colleagues from Woodend, fostering teamwork and camaraderie beyond the workplace.

Susan Berry
Susan BerryJob Title:Hotel Services ManagerJoined: 2011

I was self-employed for several years before moving to Spain in 2006. I returned to the UK in 2011 and joined Woodend.

I love the connection I have with the residents; they make me laugh, they make me cry, but I honestly could not think of a better work environment. I am a friendly person with a good sense of humour, and I feel the residents know this and they make coming to work a pleasure for me.

I live locally and I’m married with two children and six grandchildren. We have a caravan in Anglesey which we go to whenever we can, and we love going for lovely coastal walks. I also enjoy holidays abroad, especially Greece.

Frequently Asked Questions about Woodend Care Home

What types of Care is Woodend Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodend Care Home have?

There are 79 Single Rooms.

What are the Facilities & Services at Woodend Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Woodend Care Home to the centre of Altrincham?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodend Care Home to verify any information. View our terms and conditions. Woodend Care Home has an Enhanced Service -more info.