Woodend Care Home

Bradgate Road, Altrincham WA14 4QU
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9.6 85 Reviews
  • Woodend Care Home, Altrincham
Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice.

On sunny days, residents can benefit from visiting the large landscaped garden, or relax on the patio area to enjoy the warm weather. Each private bedroom boasts under-floor heating, profiling beds and a 24-hour call system which help residents to live as independently as possible in a safe environment. New large 'Super Suite' rooms boast lovely aspect views out over the gardens to the front of the home and include a wet room and space to accommodate items of your choice.

The home works hard to cater for any special dietary requirements and seeks regular feedback on mealtime options to ensure everyone enjoys the food offered.

Regular reminiscence groups are organised for residents to help them live well with dementia and engage residents with activities. Gentle exercise is encouraged in the form of armchair aerobics to stimulate residents and keep people active.

For more information about life in the home, please contact the team.

Care Provided by Woodend Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200
  • Self-Funded Residential Dementia Care: £1250 – £1250
  • Self-Funded Nursing Care: £1440 – £1440
  • Self-Funded Nursing Dementia Care: £1490 – £1490
  • RESPITE Self-Funded Residential Care: £1320 – £1320
  • RESPITE Self-Funded Residential Dementia Care: £1375 – £1375
  • RESPITE Self-Funded Nursing Care: £1585 – £1585
  • RESPITE Self-Funded Nursing Dementia Care: £1640 – £1640

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Woodend Care Home to find out the exact price for your requirements.

Contact Woodend Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Woodend Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jane Abdoh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (79)
  • Single Rooms with Ensuite Wet Room (3)
9.6

Woodend Care Home has a Review Score of 9.6 (9.644) out of 10, based on 38 reviews in the last 2 years.
Over all time Woodend Care Home has 85 reviews.

Overall Experience
  • 55
  • 27
  • 3
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Date Published
  • 85
  • 10
  • 26
  • 38
  • 47
Reviewer Connection to Woodend Care Home
  • 27
  • 17
  • 9
  • 7
  • 5
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  • 3
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Total of 85, showing 1-20
Review from B P (Friend of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my second experience of visiting a resident. My first was supporting my best friend from June to August 2024, who came in for palliative care and died here. I saw many of the same staff and residents as last year - it was easy to access the building, and there was a friendly atmosphere. Everything
is clean and welcoming. There is sometimes quite a lot of noise from some residents, which can be troublesome for those who are trying to rest.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Woodend Care Home
Thank you for taking the time to leave your review. We are happy to hear you find the atmosphere to be friendly and that everywhere is clean when you visit. We appreciate it can be difficult if some…read more
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Review from L M (Friend of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff very kind and attentive.The activities they do in the day are all inclusive and fun to do.The food on offer caters for all residents and nothing is too much trouble if you fancy something different.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
We appreciate you sharing your experience with our home. Feedback like yours inspires us to continue to provide the very best care and we are delighted to hear that you are enjoying the activities and…read more
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Review from Pam B (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mums care is second to none. She has settled in well, her main carers are very nice ladies and give her lots of attention depending who is on reception. The welcome with a hello and smiles would not go amiss ( not everybody).
Reply from Fran Donno, Customer Service Adviser at Woodend Care Home
Thank you for your kind words. We are so pleased to hear that your Mum has settled in well and that she is receiving high standards of care and support. We hope to continue providing your loved one…read more
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Review from Miguel C (Son of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its been fantastic, staff are very good and professional. Woodend is clean and well maintained.
Reply from Fran Donno, Customer Service Adviser at Woodend Care Home
Thank you for your lovely words. We are so pleased to hear that you are impressed with the clean and well-maintained environment at Woodend Care Home. We are glad to hear that your loved one is being…read more
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Review from Kirsty E (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so happy to have found Woodend. Mum is thriving in this wonderful home. It is always so calm and fresh. The staff members are wonderful and so show real care and friendship to mum.
Reply from Fran Donno, Customer Service Adviser at Woodend Care Home
Thank you for your kind words. We are so pleased to hear that your Mum has settled in well and that you can feel at ease with her in our care. It is always wonderful to hear words like "Calm" and…read more
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Review from K S (Niece of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has just moved in and requires full time nursing. I am delighted he managed to see a room. The home is fantastic - very welcoming and the staff are professional and very kind. They have made the move from hospital stress-free. If my uncle could communicate, I know, like me, he would be delighted
and grateful to have found such a lovely new home. Thank you.
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Uncle in our care. It is always nice to hear words like "Kind" and "Professional" being used to describe our…read more
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Review from Michael W (Friend of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On aproaching the Carehome i noticed how well kept the grounds were as was the property Carehome. A good secure entry system for visiting friends and family. Good private car parking. A nice polite warm welcome on entering the Carehome. Guidence given by staff to visiting friends. Very well kept inside
the Carehome. You can always tell a very good service, No odours throughout my passage of the Carehome to my friends private room.
I am very well impressed with Woodend Carehome. Thankyou for helping and looking after my friend.
Reply from Fran Donno, Customer Service Adviser at Woodend Care Home
Thank you for your kind words. It is so wonderful to hear that you are impressed with the clean and comfortable environment at Woodend Care Home. We are very happy to hear you can feel at ease with…read more
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Review from Elizabeth L (Daughter of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum moved to Woodend a couple of weeks ago. She has settled well has been much more active and busy with the activities provided at Woodend. She appears more positive since her move there
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make Mum's stay as…read more
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Review from G C (Friend of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited for the alzheimers afternoon tea, she was my neighbour- she is very happy here. We sat in the lovely garden. She loves being outside.
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
Thank you for your feedback. We are very happy to hear you can feel at ease with your Neighbour in our care. It is lovely to hear you enjoyed Alzheimer's afternoon tea in the garden.
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Review from Laura M (Friend of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodend Care Home is a very clean and nice home. In a lovely peaceful location and nice gardens. The staff are very caring and can't do enough for the residents. I would say don't hesitate in bringing your loved one to this home.
Reply from Maria Ricketts, Customer Care Adviser at Woodend Care Home
Thank you for your lovely review. It is always nice to hear words like "Clean" and "Peaceful" being used to describe our care. It is always nice to hear words like "Kind" and "Genuine" being used to…read more
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Review from J F (Husband of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been suffering from dementia for the last three years, but has deteriorated recently. She became a resident here because we could no longer care for her properly at home. I have been very reassured with the care she is receiving, and I feel that she will be well looked after here. This makes
me feel comfortable.
The staff and management are first class, and always available to answer any queries as requests.
Reply from Maria Ricketts, Customer Care Adviser at Woodend Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your family's stay as comfortable as…read more
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Review from M F (Son of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first experience of a carehome facility and although it took time getting used to how the facility operates, it took my breath away at the patience and kindness of the whole staff/team. Very reassuring to know my dad is being cared for.
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Kindness" and "Patience" being used to describe our staff. It is always nice to hear from family…read more
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Review from C K (Friend of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Woodend Care Home has a lovely appearance from the outside, well taken care of. Inside is very welcoming and clean, painted well, and corridors are clean and maintained. Bedrooms look cosy too and staff are all very pleasant.
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Welcoming" and "Clean" being used to describe our Care Home.
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Review from J W (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is a resident in Woodend Care Home, she receives the best of care there.
My dad was also a resident there until his recent death. He also received the best care. He was treated with dignity at the end of his life and his family were also supported by the staff.
Reply from Fran Donno, Customer Service Adviser at Woodend Care Home
Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is lovely to hear that you have felt so supported…read more
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Review from J J (Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived in Woodend Care Home since November 2021 and my experience of it is very favourable. The home has excellent accommodation and facilities. It provides activities for residents such as fundraising fashion show which was very successful. The real strength of the care home is its very caring
staff. This is true of the staff who work in administration, the provision of meals and the provision of personal care for residents. The warm and friendly atmosphere is apparent to visitors to the home also.
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with you in our care at Woodend Care Home. Please let us know if there is anything we can do to make your stay as…read more
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Review from Douglas W (Husband of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is excellent and my wife often says how much she enjoys staying here.
My only complaint is the occasional lack of car parking places.
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
Thank you for your feedback. We are very happy to hear you can feel at ease with your wife in our care. We will certainly pass your comments on to the manager.
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Review from Henry N (Husband of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Feel very positive with staff and facilities, and feel that my wife is getting the best possible care.
Reply from Fran Donno, Customer Service Adviser at Woodend Care Home
Thank you for your lovely review. We are pleased to hear that you have had such a positive experience with your Wife in our care. We are glad to hear that you are impressed with the facilities at the…read more
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Review from Jean P (Friend of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is our first visit and from the onset we were treated very well indeed. The room we visited is very comfortably spotlessly clean and bright and airy.
The lady we were visiting was celebrating her Birthday and we were invited into the lounge for afternoon tea. A lovely cake complete with candles
was brought in and staff and all residents joined in to sing Happy Birthday. I understand that the lady we were visiting had been taken out to a garden centre which she thoroughly enjoyed. We know she is safe.
Reply from Lisa Henderson, Customer Care Advisor at Woodend Care Home
Thank you for your feedback. It is lovely to hear that she enjoyed her birthday and Woodend Care Home helped with making her day special. We hope to continue providing your loved one with the best…read more
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Review from Olly N (Son of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very considerate of my mum and genuinely care for her. The home is well decorated and presented. I'm very happy with how my mum is looked after.
Reply from David Mclean, Customer Service Adviser at Woodend Care Home
Thank you for your kind words. We hope Woodend care home did everything possible to make the transition as easy as possible for Mum and it is always nice to hear from family members feeling like their…read more
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Review from Stuart S (Son of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The last 2 years has seen a huge improvement mainly staff. Staff seem much happier and contented. The new management and medical staff have improved the care home. Food choice is still quite repetitive and requests are not always completed. Staff are very attentive and treat Mum with dignity and show
true care for her. Small downside is items of clothing have gone missing/lost.
Also, reception on entry could be more welcoming i.e. small hello etc.
Reply from Fran Donno, Customer Service Adviser at Woodend Care Home
Thank you for your kind words. We are so pleased to hear that you have seen such positive improvements at Woodend Care Home and that you are impressed with how supportive our staff are. We will…read more
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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Woodend Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.644 for Woodend Care Home is calculated as follows: ( (314 Excellents x 5) + (117 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 452 Ratings = 4.644
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodend Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 hours ago

A purpose built home with rooms created with residents in mind. An impressive building on the outside continue with a homely feel on the inside. All of our rooms have ensuites giving independence and privacy.

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Awards / Recognitions (7)

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Meet the Team (6)

Jane

Jane Abdoh

Job Title: Home Manager Joined: 2023

I’m Jane and I joined Woodend as Home Manager in June 2023.


I became a nurse because I wanted to look after people. I qualified in 1978 and have worked in the NHS and the private sector. I also worked overseas in Abu Dhabi for 10 years.


Throughout my career I have always been passionate about care of the elderly, which is the reason I joined the care sector 25 years ago. Care of the elderly is complex - some have many physical needs or may be living with dementia. The work is so rewarding though, and residents have such wonderful tales to tell. Part of my role is also to support their loved ones, who also become part of our family.


Outside of work, I have three children and four grandchildren. Family is very important to me, and they all know how much I love my job. I have lots of interests, including gardening, reading, travel and going to theatre.

Ruth

Ruth

Job Title: Clinical Deputy Manager Joined: 2023

I’m a Clinical Deputy Manager at Woodend, having joined as a Registered General Nurse, before advancing to Unit Manager. I qualified as a nurse in 2024 and previously worked with the NHS as an Endoscopy Nurse. My true passion lies in elderly care and in June 2024, I took on my current leadership role, bringing my expertise and dedication to the team.


Outside of work, I’m a proud mother to a wonderful daughter and I have a close-knit family, including four siblings and cherished nephews and nieces. In my spare time, I love traveling, watching sports —particularly football — and staying active through walking and yoga.

Mary

Mary Durkin

Job Title: Financial Administrator Joined: 2022

I was a catering manager in a 120-bedded home in Warrington but went back to college and received all my NVQ administration 1,2,3, and Management level 4.


I then worked at a care home as an administrator. After 12 months I was promoted to non-clinical Deputy Manager, which I did for two years. After some consideration in where my role was going, I decided to go back to a financial administrator role and applied to work at Woodend.


I am a very caring person and I love to be able to help others and see their reaction when I can do this.


Outside of work I am married with one son who is 24 and at university. I still love to cook and bake, which I do often and treat the staff here at Woodend. I like to swim and walk where and when I can. I always love to push myself and learn new things.

Jill

Jill Dobson

Job Title: Activity Coordinator Joined: 2022

I have spent many years in Health and Social Care, specialising in older people with dementia. I also taught adults and children with learning difficulties/disabilities/ complex health problems and mental health issues.


I love being able to make a difference to the lives of individuals and do my best to give them the best quality of life possible.


I live relatively near Woodend but have lived very close to it in the past and am very active in community work in the area. I enjoy walking , rambling and cycling, singing, cooking, embroidery - just not enough time for everything! I am also president of a local Rotary Club and undertake voluntary work with The Homeless and Older People. I also enjoy visiting places and going to the theatre.

Ashley

Ashley Ratcliffe

Job Title: Chef Manager Joined: 2007

I began my career at Woodend in 2007 as a Hotel Service Assistant, where I developed a strong foundation in hospitality. In 2012, I transitioned to the kitchen as a Kitchen Assistant and steadily progressed to the role of Cook. During this time, I pursued my NVQ qualifications to become a fully qualified chef. After completing my Level 3 NVQ in Senior Chef training in 2018, I was promoted to Chef Manager, a position I have held ever since, overseeing kitchen operations with dedication and expertise.


Outside of work, I maintain an active lifestyle by regularly attending the gym and running. I also enjoy hiking and have completed the UK’s Three Peaks—Ben Nevis, Scafell Pike, and Snowdonia—alongside colleagues from Woodend, fostering teamwork and camaraderie beyond the workplace.

Susan

Susan Berry

Job Title: Hotel Services Manager Joined: 2011

I was self-employed for several years before moving to Spain in 2006. I returned to the UK in 2011 and joined Woodend.


I love the connection I have with the residents; they make me laugh, they make me cry, but I honestly could not think of a better work environment. I am a friendly person with a good sense of humour, and I feel the residents know this and they make coming to work a pleasure for me.


I live locally and I’m married with two children and six grandchildren. We have a caravan in Anglesey which we go to whenever we can, and we love going for lovely coastal walks. I also enjoy holidays abroad, especially Greece.

Frequently Asked Questions about Woodend Care Home

What types of Care is Woodend Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodend Care Home have?

There are 79 Single Rooms.

What are the Facilities & Services at Woodend Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Woodend Care Home to the centre of Altrincham?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodend Care Home to verify any information. View our terms and conditions. Woodend Care Home has an Enhanced Service - more info.