
The staff are an amazing team and the care Mum gets is so good. Thank you to all the staffS T(Daughter of Resident/Service User)



The staff are an amazing team and the care Mum gets is so good. Thank you to all the staffS T(Daughter of Resident/Service User)



Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice.
On sunny days, residents can benefit from visiting the large landscaped garden, or relax on the patio area to enjoy the warm weather. Each private bedroom has a 24-hour call system which help residents to live as independently as possible in a...
Care Provided by Woodend Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Woodend Care Home for full pricing details and T&Cs.
Contact Woodend Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Jane Abdoh(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (3)
Woodend Care Home Reviews (98)
Woodend Care Home has a Review Score of 9.6 (9.629) out of 10, based on 44 reviews in the last 2 years.
Over all time Woodend Care Home has 98 reviews.
I've found all the staff to be very caring thoughtful and respective. Despite being extremely busy to the point of taking ages to answer the phone, everyone makes you feel welcome, and no request is too much. Which is essential during these difficult times.
We thank you for your kind words and will be sure to pass your comments on to the home.
All at Woodend have been very supportive, informative and helpful throughout the difficult times during the pandemic. Communications are frequent and well-received and we do wish all residents and staff well. Looking forward to visiting when the rules permit. Keep up the great work folks and stay safe.
Thank you so much for your kind words - we are so glad you feel you are kept informed throughout these difficult times. We are also looking forward to visits resuming once permitted and cannot wait to see our residents' loved ones again.
My sister has had extremely very good care but room furniture is very poor, I have remarked several times, curtains, chair fabrics require new ones. Clothes go missing even after putting names on, her general dressing still not sorted although this is difficult. Her showering and bathing more should be done.
We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further.
The care has been excellent for her stay. We have witnessed well thought out activities. The staff levels seem to be consistent and the familiar faces make a huge difference to the continuity of care which to me is very important.
Thank you for your kind words. We really appreciate you taking the time to leave us such lovely comments.
I am very pleased with the care and I am grateful to all the staff as a team. At the moment I cannot visit because of the virus and I can only see my wife on the smartphone but she clearly is very well looked after and I know she is relaxed. As she has dementia she cannot relative very well to me, but does relate well to the team.
Thank you for your understanding during such a difficult time. We appreciate it is very hard not to be able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.
Woodend is in need of investment it is beginning to look tired. The staff is all friendly and very caring but more staff are required. Finally, the new management team appears to be getting in control of overall services. Prior to this, there had been a continual change in management and some nursing staff were having to take on admin activity.
Thank you for taking the time to leave your review. We will discuss your feedback with the home’s manager to help us continually improve our service. We hope to continue providing your loved one with the best possible care.
This purpose-built residential care home is splendid in every way. All the management and staff are friendly, helpful and caring. Professional chefs produce restaurant-quality meals. In addition to this, all the floors have little kitchens where the staff are only too pleased to provide snacks and, if desired, a late breakfast for those wishing to have a little longer in bed in the mornings. The home has comfortable lounges with TV and music, not forgetting a magnificent display of tropical fish. There is also normally a full entertainment programme with games, painting, lectures and musicians. The home is immaculately clean. It boasts substantial and well-kept gardens maintained by professional staff. What more could one ask? Splendid.
We really appreciate you taking the time to leave us such lovely comments. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything else we can do for you or your family.
The staff are wonderful. Nothing is too much trouble.
Thank you for your lovely review. I will pass on your comments to all the team. Best wishes.
General care excellent, food also very good.
Thank you for your review of Woodend Care Home. We are pleased to hear that you are enjoying the food there and that you are being well cared for. We will share your comments with the care homes manager, The Bupa Customer Care Team.
I was very pleased with the treatment I received and can't wait to come again when this becomes necessary. I came in for respite when my carer went away on holiday. I'm very pleased I joined Woodend for my 3-week stay and my carer could go away happily knowing I would be enjoying myself and I can't wait for my next visit.
Thank you for your review. We are pleased to hear that you have received good care and enjoyed your stay at Woodend. We are glad that you would be happy to visit again. We will share your comments with the care home's manager, The Bupa Customer Care Team.
My father is well looked after and staff are very receptive to his needs. They look after him very well and he is happy at Woodend and enjoys a bit of banter with the staff. They provide excellent customer care and go out of their way to help my father. This applies to all the staff, no matter what job they do. I admire their patience and caring attitude. The building and gardens are very well looked after, clean and provide a pleasant ambience.
Thank you for your review of our Woodend Care Home and you enjoying the grounds. We are pleased to hear that your Father is well looked after and he gets on with the staff and will share your comments with the care homes manager.
My mum is happy here and she is looked after well and the staff are very helpful and friendly. The rooms are clean. We are very happy with the home and it is safe there too.
Thank you for your review of Woodend Care Home, we are pleased to hear that your Mum is happy and enjoying the care home. We appreciate your comments about our home and the staff, which we will share with the care home manager. The Bupa Customer Care Team.
Took me a while to settle in, once I got used to the staff and surroundings, I found it to be pleasant and friendly. Good availability of meals and refreshments. As a wheelchair user myself, I found it was accommodating for my needs.
Thank you for your review. We are pleased to hear that you settled in and that we were able to accommodate your needs adequately. We will share your comments with the care home's manager, to help them continually improve their service. The Bupa Customer Care Team.
On visiting my mother in Woodend I was made most welcome, I had driven for 2 hours to visit her I was asked if I would like a cup of tea or coffee. I also asked could I order a lunch to have with my mother, I requested a sandwich it was brought to me at the same time my mother had her lunch. I found the staff very friendly and helpful. I spend 2 hours with my mother and each time I visit, I get the same response "well done to all staff".
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
Excellent care home best in the area for nursing care.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
The standard of care my father receives at Woodend Care Home is outstanding. The home has a welcoming atmosphere as soon as you walk into it. My father has been warmly welcomed into the home. He has been treated with the utmost dignity and respect and nothing is too much trouble for the staff to do for him. The staff have gone over and beyond to make him feel calm and settled. His face lights up when they talk to him. Their kindness and compassion has calmed the aggression that was apparent in his dementia. My father enjoys the varied activities that are provided and all the residents are made to feel part of whatever activity is going on. During the activities, I see him smile and interact with the staff. Thanks to the high standard of care he is receiving from Woodend Care Home, he has become more calm and peaceful.
Thank you for your review, we appreciate your feedback. We are pleased to hear the overall services and care have made such an impact for your father and we appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
My mother has been a resident at Woodend Care Home for the past 18months. My mother was admitted to Woodend Care Home having been hospitalised. She arrived in a very low state however immediately I saw signs of improvement/recovery. My mother could not be happier now. I put this down to the kindness, care and support provided by the care team. Thank you.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My sister lived at Woodend for over six years. She was treated with dignity, humour and compassion. The staff worked hard to ensure her comfort and when nursing care became necessary she was looked after as well as she possible could have been anywhere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 29 July 2026A purpose built home with rooms created with residents in mind. An impressive building on the outside continue with a homely feel on the inside. All of our rooms have ensuites giving independence and privacy.
News (5) & Events (0)
- 27 Mar 2026
Residents at Woodend Bupa Care Home have successfully completed a 13-mile relay challenge to raise funds for Alzheimer’s Society. The idea came from Jill Dobson, the home’s activity coordinator, who...
- 27 Mar 2026
A resident at Woodend Bupa Care Home, Valentina Joan Shuttleworth, celebrated her 100th birthday on 14th February, marking an incredible milestone surrounded by those closest to her. To honour the...
- 27 Mar 2026
Margaret Earley, resident at Woodend Bupa Care Home, marked her remarkable 100th birthday this November, with a full day of celebrations at the home. Margaret, who moved to Woodend in...
There are no upcoming events for Woodend Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Woodend Care Home.
Meet the Team (6)

I’m Jane, and I joined Woodend as Home Manager in June 2022.
I became a nurse because I wanted to look after people. I qualified in 1978 and have worked in the NHS and the private sector. I also worked overseas in Abu Dhabi for 10 years.
Throughout my career, I have always been passionate about the care of the elderly, which is the reason I joined the care sector 25 years ago. Care of the elderly is complex - some have many physical needs or may be living with dementia. The work is so rewarding, though, and residents have such wonderful tales to tell. Part of my role is also to support their loved ones, who also become part of our family.
Outside of work, I have three children and four grandchildren. Family is very important to me, and they all know how much I love my job. I have lots of interests, including gardening, reading, travel and going to the theatre.

I’m a Clinical Deputy Manager at Woodend, having joined as a Registered General Nurse, before advancing to Unit Manager. I qualified as a nurse in 2024 and previously worked with the NHS as an Endoscopy Nurse. My true passion lies in elderly care and in June 2024, I took on my current leadership role, bringing my expertise and dedication to the team.
Outside of work, I’m a proud mother to a wonderful daughter and I have a close-knit family, including four siblings and cherished nephews and nieces. In my spare time, I love traveling, watching sports —particularly football — and staying active through walking and yoga.

I was a catering manager in a 120-bedded home in Warrington but went back to college and received all my NVQ administration 1,2,3, and Management level 4.
I then worked at a care home as an administrator. After 12 months I was promoted to non-clinical Deputy Manager, which I did for two years. After some consideration in where my role was going, I decided to go back to a financial administrator role and applied to work at Woodend.
I am a very caring person and I love to be able to help others and see their reaction when I can do this.
Outside of work I am married with one son who is 24 and at university. I still love to cook and bake, which I do often and treat the staff here at Woodend. I like to swim and walk where and when I can. I always love to push myself and learn new things.

I have spent many years in Health and Social Care, specialising in older people with dementia. I also taught adults and children with learning difficulties/disabilities/ complex health problems and mental health issues.
I love being able to make a difference to the lives of individuals and do my best to give them the best quality of life possible.
I live relatively near Woodend but have lived very close to it in the past and am very active in community work in the area. I enjoy walking , rambling and cycling, singing, cooking, embroidery - just not enough time for everything! I am also president of a local Rotary Club and undertake voluntary work with The Homeless and Older People. I also enjoy visiting places and going to the theatre.

I began my career at Woodend in 2007 as a Hotel Service Assistant, where I developed a strong foundation in hospitality. In 2012, I transitioned to the kitchen as a Kitchen Assistant and steadily progressed to the role of Cook. During this time, I pursued my NVQ qualifications to become a fully qualified chef. After completing my Level 3 NVQ in Senior Chef training in 2018, I was promoted to Chef Manager, a position I have held ever since, overseeing kitchen operations with dedication and expertise.
Outside of work, I maintain an active lifestyle by regularly attending the gym and running. I also enjoy hiking and have completed the UK’s Three Peaks—Ben Nevis, Scafell Pike, and Snowdonia—alongside colleagues from Woodend, fostering teamwork and camaraderie beyond the workplace.

I was self-employed for several years before moving to Spain in 2006. I returned to the UK in 2011 and joined Woodend.
I love the connection I have with the residents; they make me laugh, they make me cry, but I honestly could not think of a better work environment. I am a friendly person with a good sense of humour, and I feel the residents know this and they make coming to work a pleasure for me.
I live locally and I’m married with two children and six grandchildren. We have a caravan in Anglesey which we go to whenever we can, and we love going for lovely coastal walks. I also enjoy holidays abroad, especially Greece.
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