Woodend Care Home

Since my mother became a resident at Woodend Care Home, the staff have worked very hard to cater for her individual needs. The recent refurbishment has been a real success, creating a pleasant internal environment which complements the equally pleasant grounds and gardens outside. Thank you for looking after her.

Initially, communication was poor. There are still issues, such as not being able to video call with Mum. Since a complaint was made communication is very good. Mum is well cared for and I am truly pleased with her placement, just a few tweaks then it will be excellent.

Our father is receiving wonderful, kind and caring care at Woodend Care Home. The staff make the world of difference and the facilities are good.

My mum, who has dementia, has been in Woodend Care Home for over four years and has now been joined by my dad, who is having respite care after a spell in hospital. They are looked after very well by friendly staff, spending a lot of the day together, even though they reside on different floors.

My mother is currently staying here and she is very happy. All the staff are very understanding of all her needs. My mother is 88 years old and it is lovely to see her smiling in the latter stages of her life.

First impressions were very good, very friendly and helpful. My brother has settled in well. Not wanting to pack his back as he was in the hospital. Nothing too much trouble. Setting lovely, nice and peaceful.

My uncle moved into Woodend Care Home in late December 2022. Beautiful room, exceptionally clean and well decorated. The care he has received from the staff has been outstanding, nurses and care assistants, nothing is too much trouble. All staff are friendly and helpful. The home is cleaned constantly throughout the day and to a very high standard. My uncle really enjoys the food, all prepared fresh daily and to an amazing standard and variety. Since moving into Woodend Care Home he has gained his confidence and he is very happy and settled. Thank you all.

Our lovely dad moved into Woodend in May 2019 following 3 months in hospital where he was extremely poorly. We thought his stay at Woodend would be short as he was so frail. After a short time, Dad was up and about cracking jokes and making friends. Family visited daily until Covid hit then, like many, his 'family' were the care team at Woodend. They were all brilliant, putting our minds at rest. Dad continued to remain well until a few months ago, he slowly started to decline. The team at Woodend have treated him with so much love, dignity and respect, they followed Dad's wishes not to go into hospital and to be cared for at Woodend. Mum visited Dad and she too was added to the Woodend 'family' which gave her so much strength. During his final days family visited continually and we were supported so well. We stayed over for three nights and again the staff were amazing. Sadly, Dad passed away this week. We cannot fault the care and attention Dad received both in life and beyond. Thank you.

This was the first time I was able to see my nan properly in person since the pandemic with my little boy. The staff were so welcoming to have me visit again, which was lovely. The care has always been exceptional and you can tell the staff really do care. The floor had been decorated and updated which has made a huge improvement. My nan looked as cared for and wonderful as she always has been.

My mother has only just moved into the care home and so far I have seen an improvement in her health.

Such a lovely experience, thank you.

Great care with some brill staff looking after my mum.

Excellent facility for our beloved husband and father. First-class care given at all times. Dad is in capable and competent care.

A new resident who was transferred from a previous care home. The whole family are very pleased with the high-quality care, which enabled the resident to settle down quickly. Nothing was too much trouble. As the resident's wife, I can also settle down at home knowing the resident is being well looked after.

Thank you for such a memorable day.

My father-in-law has dementia and my mother-in-law is very frail. The kindness shown to both is fantastic. The care home is undergoing a major refurbishment which is almost complete - every room, ensuite, lounges and hallway look fantastic. All furniture is new too - so smart and appealing. The small gardens are lovely too. All the staff are very attentive, caring and welcoming. Admin is also very efficient. All in all, I cannot fault it.

Woodend is well-run and found in a lovely leafy setting but it’s the people that work there that really make it a good place to be.

I have wanted to see my friend for many months, due to the current situation this has not been possible. The staff have kept me updated on a regular basis and are a complete joy to speak to. Nothing is too much trouble when relaying messages and updates. My friend speaks so highly of the staff and how well they have coped under very trying circumstances. The food is spot on and when I have visited previously have always been included at mealtimes, and at the very least always offered a drink and snack. They really do include everyone and make, not only the resident but visitors alike feel part of the family. I cannot recommend the staff and home highly enough.

I’d like to thank everyone at the Tatton unit for looking after my Mum so well. When she came to Woodend straight from hospital, we were naturally anxious, especially as due to lockdown restrictions, we hadn’t even had a chance to see the place, however, my mum is happy. She can be challenging, but, only ever has nice things to say about the unit and her caters - believe me, if she was not happy, we’d hear about it.

Thank you to the Tatton floor. You made this hard experience in 2020/21 a lot easier whilst you cared for our loved one. Right till the end, the staff were so supportive and kept us updated, especially one particular member of staff. I can’t thank you all enough for your support.