pleasant, welcoming and safe care home for my dad's recent respite stayDeborah M(Daughter of Resident/Service User)
This is an amazing care home. The staff are lovely and caring. It is run very wellP H(Son of Resident/Service User)
Very pleasant staff who were always pleasant and polite. Couldn't do enough for mum.A P(Son of Resident/Service User)
pleasant, welcoming and safe care home for my dad's recent respite stayDeborah M(Daughter of Resident/Service User)
This is an amazing care home. The staff are lovely and caring. It is run very wellP H(Son of Resident/Service User)
Very pleasant staff who were always pleasant and polite. Couldn't do enough for mum.A P(Son of Resident/Service User)
Crossley House offers both long and short term stays, warmly welcoming anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s.
Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant and spacious interiors, private gardens, a hairdressing and beauty salon and excellent social areas. All bedrooms come with en-suite facilities and premier rooms are also available for those looking for...
Crossley House offers both long and short term stays, warmly welcoming anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s.
Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant and spacious interiors, private gardens, a hairdressing and beauty salon and excellent social areas. All bedrooms come with en-suite facilities and premier rooms are also available for those looking for a larger living space.
Meal times are an important part of the day at Crossley House. Residents can enjoy delicious home cooked food with the company of others in the pleasant dining room or in private.
The home plans plenty of favourites into the menus, but also talks to each resident on arrival about likes and dislikes, and any special dietary needs. All dietary preferences and requirements are discussed regularly. Out of hours snacks and refreshments are also available from the Bupa night bite menu.
Activity areas support personal interests and a healthy daily lifestyle, while carers are available throughout the day and night. Regular activities include exercise classes, crafts, quizzes and games, cooking and painting.
Contact Crossley House Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Crossley House Care Home for full pricing details and T&Cs.
Crossley House Care Home has a Review Score of 9.9 (9.881) out of 10, based on 38 reviews in the last 2 years.
Over all time Crossley House Care Home has 113 reviews.
Crossley House is a lovely care home where the staff...
Crossley House is a lovely care home where the staff are kind,polite and very friendly making everyone feel welcome whether you are a resident or a visitor,the choice of food is excellent and rooms are kept lovely and clean
We appreciate you sharing your experience with our home. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it and providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We are proud to have such a...
We appreciate you sharing your experience with our home. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it and providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for your kind words about the facilities, we take great pride in keeping the home bright, comfortable and full of light. We're committed to making every day as positive and comfortable as possible for your loved one.
I personally would highly recommend Crossley...
The daily activities to outing ,sweet treats and flowers these were just some of the loving gestures provided to my nan during her time at Crossley.
We appreciate you sharing your experience with our home. It is great to hear how Crossley House's personal approach to care has shone through in your experience. Thank you for recognizing the care and dedication of our team. Thank you for choosing Bupa for your nan's stay.
Very clean, kind attendance to his needs.
Very clean, kind attendance to his needs.
We appreciate your feedback. We are happy to hear that you found our staff kind and conscientious. Thank you again for choosing Crossley House for your Husband's respite care.
We first used Crossley house for the respite care of my father back in 2018-2020. It was a beautiful experience of which my father was excellently well cared for with exceptional care and compassion.Fast forward to 2026 and my sister and I found ourselves in need of Crossley House again for our...
I can only applaud the excellent performance of care my mum received from all the friendly care team.Mum really enjoyed her time there and felt at home and very kindly treated. She ate well and felt secure and safe .Nothing was too much for the team. She will be going for respite again and is looking forward to it. Thank you ALL at Crossley House
We really appreciate you taking the time to leave us this kind review. It is always nice to hear from family members feeling like their loved one was well cared for. Thank you again for choosing Crossley House for your Mum's respite care.
We looked for a while at different care homes for mum & decided on Crossley House Care Home. I am so glad we did. They have shown Mum dignity, compassion, and kindness during the 3 years she spent with them. Special thanks go to all the staff for supporting Mum & the family through the last few...
We looked for a while at different care homes for mum & decided on Crossley House Care Home. I am so glad we did. They have shown Mum dignity, compassion, and kindness during the 3 years she spent with them. Special thanks go to all the staff for supporting Mum & the family through the last few weeks of her life. The smiles, the hugs & cups of tea helped us all through this difficult time. Many Thanks.
We appreciate you taking the time to write this during what must be a very difficult time. We are glad to help you and your family through such a challenging period. Hearing that our care has made a difference to you and your family is truly rewarding. We are saddened to hear about your loss but we...
We appreciate you taking the time to write this during what must be a very difficult time. We are glad to help you and your family through such a challenging period. Hearing that our care has made a difference to you and your family is truly rewarding. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
My mum is currently in Crossley House care home. Me and my sister cannot fault it. They care so much for mum. They can't do enough for mum. They look after her so well with her medications, washing, keeping her entertained with activities etc They always bring her fresh laundered clothes back very...
My mum is currently in Crossley House care home. Me and my sister cannot fault it. They care so much for mum. They can't do enough for mum. They look after her so well with her medications, washing, keeping her entertained with activities etc They always bring her fresh laundered clothes back very quickly. She has a fresh jug of juice brought to her room daily and tea coffee etc.
Thank you for your kind words. It is wonderful to hear how you and your sister are at ease with your mother in our care, this is exactly what we strive for. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Your feedback will help us to keep improving the quality of care that we provide.
My mum went into care in January 2026 after previously being in another home which we found unsatisfactory. Since then she is a different person at Crossley House. The care is fabulous, the carers are friendly and willing to assist with anything. The food is excellent, with a great variety. The...
My mum went into care in January 2026 after previously being in another home which we found unsatisfactory. Since then she is a different person at Crossley House. The care is fabulous, the carers are friendly and willing to assist with anything. The food is excellent, with a great variety. The room is cleaned regularly and kept very tidy. Great activities to participate in if you want to.
Thank you for taking the time to leave your review. We are thrilled to hear that your mother is having such a lovely experience at Crossley House. One of our top priorities is providing peace of mind to the families of our residents- so it's lovely to hear your kind words. Mealtimes are such an...
Thank you for taking the time to leave your review. We are thrilled to hear that your mother is having such a lovely experience at Crossley House. One of our top priorities is providing peace of mind to the families of our residents- so it's lovely to hear your kind words. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. We hope to continue providing your loved one with the best possible care.
To say that there has been a transformation in only 6 weeks, is a bit of an understatement....
The family is happy that Mum is now in good hands and as content as she can be. She's settled nicely and we worry less
Thank you for your kind words. We are so pleased to have been able to support you and your loved one through such a difficult time. Your comments are a testament to the dedication of everyone in the home. Mealtimes are such an important part of daily life and it's lovely to hear that your mother is...
Thank you for your kind words. We are so pleased to have been able to support you and your loved one through such a difficult time. Your comments are a testament to the dedication of everyone in the home. Mealtimes are such an important part of daily life and it's lovely to hear that your mother is finding them enjoyable. We're committed to making every day as positive and comfortable as possible for your loved one.
Mum has been in Crossly House since 12 Dec '25 and we feel she has settled really well. We are very impressed and happy with Crossly House. The care is wonderful, the staff are amazing and they genuinely care for the residents. Amada on reception, Julie the manger, Julu the administator, Debbie and...
Mum has been in Crossly House since 12 Dec '25 and we feel she has settled really well. We are very impressed and happy with Crossly House. The care is wonderful, the staff are amazing and they genuinely care for the residents. Amada on reception, Julie the manger, Julu the administator, Debbie and Carole the activities coordinators are absolutely brilliant! There is always something going on and they have lots of trips out in the minibus. Crossly House is very warm and welcoming. The rooms are cosy and clean and we are very happy with mums care.
Your words remind us why we do what we do. It is wonderful to hear that your mum has settled in comfortably with us. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for recognising the effort our activities team put into creating...
Your words remind us why we do what we do. It is wonderful to hear that your mum has settled in comfortably with us. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for recognising the effort our activities team put into creating meaningful moments with residents. We're committed to continuing to support you and your family in every way we can.
Dad went into Crossley on an assessment visit after 2 weeks respite. We were welcomed with friendly, caring people. We were reassured immediately that he would be very happy there. Over the period dad was in there he was very happy, loved the staff, enjoyed most meals especially the porridge. He...
Dad went into Crossley on an assessment visit after 2 weeks respite. We were welcomed with friendly, caring people. We were reassured immediately that he would be very happy there. Over the period dad was in there he was very happy, loved the staff, enjoyed most meals especially the porridge. He enjoyed activities such as bingo, quizzes, singers, events, parties i could go on. We were always welcome on any and every visit. You could tell the staff genuinely liked and cared for him dearly. There was always someone to ask about any changes etc. They all definitely knew about his care. We can honestly say I feel that the staff although professional became our friends through the time Dad spent there. Even at the end they were respectful of dad's and the family's wishes. Ensuring he was well cared for and yes I think I can say it 'loved".
Thankyou to all the staff involved in dad's care we will really miss our visits to Crossley House.
Your words remind us why we do what we do. We want our home to feel like a community, and it's wonderful to hear that you have felt a part of it. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We are proud to have such a compassionate team...
Your words remind us why we do what we do. We want our home to feel like a community, and it's wonderful to hear that you have felt a part of it. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
I wanted to express my sincere thanks for the ongoing excellent care afforded to my precious Godmother. She is so well cared for especially as she is so reliant on everyone for all her life now. I know she is safe and happy and enjoys the activities especailly the music. Thank you all so much for...
I wanted to express my sincere thanks for the ongoing excellent care afforded to my precious Godmother. She is so well cared for especially as she is so reliant on everyone for all her life now. I know she is safe and happy and enjoys the activities especailly the music. Thank you all so much for keeping her safe.
It is always encouraging to read reviews like this. It is wonderful to hear you can feel at ease with your Godmother in our care. We are so pleased to hear that your Godmother is safe and happy at Crossley House Care Home and we hope to continue providing your loved one with the best possible care
When we saw the picture of her stroking the little pony which visited the home she...
Mum is very happy. She loves all the exercise classes. And the staff are really caring and kind.
We appreciate you sharing your experience with our home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We are pleased to hear how...
We appreciate you sharing your experience with our home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We are pleased to hear how much your mother has been enjoying the activities offered- especially the pet therapy! We're committed to making every day as positive and comfortable as possible for your loved one.
My father is now living there and once...
Would highly recommend Crossley House to anyone who wants nothing but the best for their loved one.
We're so grateful that you've taken the time to share your thoughts. It's wonderful to know that you feel your loved one has been well cared for: that's exactly what we strive for. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special....
We're so grateful that you've taken the time to share your thoughts. It's wonderful to know that you feel your loved one has been well cared for: that's exactly what we strive for. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. We're looking forward to creating many more happy memories with you and your family.
My mother-in-law has advanced dementia and has been a resident at Crossley House for over two years. We moved her there from another home which was unsatisfactory, and right from day one we were hugely impressed by the care given to her and the support given to us. Staff are always friendly and...
My mother-in-law has advanced dementia and has been a resident at Crossley House for over two years. We moved her there from another home which was unsatisfactory, and right from day one we were hugely impressed by the care given to her and the support given to us. Staff are always friendly and welcoming and eager to help. My mother-in-law has complex needs but they are always patient and kind. The programme of activities for residents is excellent, and since we live at a distance we very much appreciate the regular photos and updates on Facebook. This is a home where everyone is working hard as a team to meet the highest standards. It's very comforting to us to know that my mother-in-law is so well looked after.
Thank you for your kind words which remind us why we do what we do. We are proud to have such a compassionate team and we're glad this has shone though in your experience and it's always nice to hear words like "friendly and welcoming and eager to help" being used to describe our care. Feedback like yours motivates us to keep striving to provide the highest standards of care.
My mum has been at Crossley House for three years now, and we have never had a single problem. Mum is not just well cared for, she seems loved by the carers. It is wonderful really. Communication between the home and all the family is excellent. It is truly a professionally run establishment.
My mum has been at Crossley House for three years now, and we have never had a single problem. Mum is not just well cared for, she seems loved by the carers. It is wonderful really. Communication between the home and all the family is excellent. It is truly a professionally run establishment.
It's always encouraging to read reviews like this. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
It is a really nice home. Lovely staff and very well run. Mum has been there a while now and has had 100% top notch care from fantastic staff. When I visit each month or so the staff treat me so nicely, making sure I have somewhere to sit with Mum privately, sometimes with a cup of tea. Thank...
It is a really nice home. Lovely staff and very well run. Mum has been there a while now and has had 100% top notch care from fantastic staff. When I visit each month or so the staff treat me so nicely, making sure I have somewhere to sit with Mum privately, sometimes with a cup of tea. Thank you all very much
Thank you for your lovely review. We appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your family's experience and it's lovely to know that you feel reassured that your Mum is safe and well looked after. We hope to continue providing your Mum with the best possible care.
I have found the care in Crossley House to be beyond excellent. I have both visited and worked in care homes throughout my life & in my role as a registered social worker, Crossley House feels like a 'home'. The team have dealt brilliantly with my Aunt's physical & mental health needs....
I have found the care in Crossley House to be beyond excellent. I have both visited and worked in care homes throughout my life & in my role as a registered social worker, Crossley House feels like a 'home'. The team have dealt brilliantly with my Aunt's physical & mental health needs. Communication is excellent & person-centred. All the team seem very happy in their work & the atmosphere & vibe is always happy & welcoming. The activities & trips out provided every day are fab!
Thank you for your kind words. It is so nice to hear that you feel like Crossley House has a real homely feel and that our staff are happy and welcoming. Thank you again for choosing Crossley House for your Aunt's care.
My mother passed away in August of this year. She was at Crossley House from 11/02/2022 to 26/08/2025. The care, love and compassion that she always received throughout her full stay at the home. The staff are excellent, they know all the residents so well and take time to talk to you about...
My mother passed away in August of this year. She was at Crossley House from 11/02/2022 to 26/08/2025. The care, love and compassion that she always received throughout her full stay at the home. The staff are excellent, they know all the residents so well and take time to talk to you about anything. Nothing ever too much trouble. The last week of my mums life we stayed over and the staff were truly amazing. Best home ever.
Thank you for your lovely review. We are so pleased to hear how much of a positive impact that the staff at Crossley House had on you and your mother. Love and compassion are so important when it comes to proving great care and we are pleased that this has been showcased by our staff. We are...
Thank you for your lovely review. We are so pleased to hear how much of a positive impact that the staff at Crossley House had on you and your mother. Love and compassion are so important when it comes to proving great care and we are pleased that this has been showcased by our staff. We are saddened to hear about your loss but hopefully you will go away from this feeling like your loved one received the best possible care.
My mum who is now 91 and has early stage Alzheimer's has been coming to Crossley for respite for a few years now, every time we use the facility we feel like family. All the staff, from the housekeepers, kitchen staff, nurses, care workers, administration and management have been kind, caring,...
My mum who is now 91 and has early stage Alzheimer's has been coming to Crossley for respite for a few years now, every time we use the facility we feel like family. All the staff, from the housekeepers, kitchen staff, nurses, care workers, administration and management have been kind, caring, helpful and friends to both my mum and myself (daughter). I feel that mum is safe and secure and that all mums needs are well catered for. The food and choices daily are excellent, the rooms are bright and big enough to feel at home. They have trips out for residents and entertainment throughout the year. There is a little bit of wear and tear around but it's to be expected. I would certainly recommend this rest home and staff as excellent.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and that she enjoys the various activities we plan on a regular basis. It is clear to see how the staff at Crossley House go above and beyond to make you and your mum feel welcome in the home. We hope to continue providing your loved one with the best possible care.
My dad came into the care home after a dementia diagnosis- he has declined quite rapidly and so is unable to stay at home. From our first look round the staff were all so welcoming and friendly- and I knew I wanted dad to be somewhere like Crossley House. The staff understand how he can be on...
My dad came into the care home after a dementia diagnosis- he has declined quite rapidly and so is unable to stay at home. From our first look round the staff were all so welcoming and friendly- and I knew I wanted dad to be somewhere like Crossley House. The staff understand how he can be on different days and are all fantastic in everything that they do to help care for dad. We are always kept well informed about how he is and that is of great comfort and piece of mind for us as his family.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Dad in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at Crossley House Bupa Care Home have enjoyed a fun filled day out after taking their first ever trip to a local bowling alley. This February, five residents from...
Marjorie Grange, a resident at Crossley House Bupa Care Home, paid a visit to St Luke’s Hospital, where she was based during her nurse training many years ago. The team...
Crossley House Bupa Care Home recently hosted a celebration for beloved resident, Sally Slaven, to mark her 102nd birthday. Carers and staff at Crossley House wanted to plan something special...
There are no upcoming events for Crossley House Care Home.
There are no accreditations posted yet for Crossley House Care Home.
There are no Team Members posted yet.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 58 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crossley House Care Home to verify any information. View our terms and conditions. Crossley House Care Home has an Enhanced Service -what an Enhanced Service includes.