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Crossley House Care Home

885 Thornton Road, Bradford, West Yorkshire BD8 0HH
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pleasant, welcoming and safe care home for my dad's recent respite stayDeborah M(Daughter of Resident/Service User)
Crossley House Care Home, Bradford
This is an amazing care home. The staff are lovely and caring. It is run very wellP H(Son of Resident/Service User)
Crossley House Care Home, Bradford
Very pleasant staff who were always pleasant and polite. Couldn't do enough for mum.A P(Son of Resident/Service User)
Crossley House Care Home, Bradford

Crossley House offers both long and short term stays, warmly welcoming anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s.

Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant and spacious interiors, private gardens, a hairdressing and beauty salon and excellent social areas. All bedrooms come with en-suite facilities and premier rooms are also available for those looking for...  

Care Provided by Crossley House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,125From £1,240
Residential Dementia CareFrom £1,175From £1,295

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Crossley House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Julie Allen (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (58)
  • Single Rooms with ensuite Wet Room (4)

Visiting

  • Bradford’s many attractions, such as the National Science and Media Museum, are just 10 minutes away and there’s a bus stop right outside. Lister Park and water gardens are close by, and Salts Mill and Oakwell Hall (a museum furnished as a 1960s home, which is great for reminiscence) are both in easy reach.

Parking

  • Parking available onsite

Crossley House Care Home Reviews (113)

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9.9

Crossley House Care Home has a Review Score of 9.9 (9.862) out of 10, based on 42 reviews in the last 2 years. Over all time Crossley House Care Home has 113 reviews.

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Showing 113 reviews matching selected criteria
Review from Jane M (Daughter of Resident) published on 2 September 2025 Submitted via Website
Overall Experience

Every member of staff assisting dad who has dementia, has been absolutely lovely with him. His needs have been met well and truly, and since some of his medication has been stopped, there are snippets of "our old dad" again!! Staff have made us as family feel completely welcomed and look after us just as well as they do dad, thank you Crossley House!!

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Dad in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care.

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Review from V K (Daughter of Resident) published on 7 August 2025 Submitted via Postal Card
Overall Experience

My mum has been at Crossley House for 2.5 years. She is very well cared for. The entertainment facilitys are excellent. Mum does not have a good appetite but her diet is monitered. The staff are very caring and do an excellent job. They provie support for my mum and also myself if I am upset about mum. They are very dedicated.

Reply from David Mclean, Customer Service Adviser at Crossley House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are glad to help you and your family through such a difficult time. We hope to continue providing your Mum with the best possible care.

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Review from Christine V (Sister-in-law of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

The care that my sister-in-law has received and is receiving is beyond care. The staff have been amazing in very difficult circumstances. I do visit another care home that could learn a lot from Crossley House. Appearances can be deceptive. Dignity is everything. A big thank you to all the staff.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Sister-in-law with the best possible care at Crossley House Care Home.

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Review from Anne P (Sister-in-law of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

I visited my brother-in-law here for the first time since he was admitted and was so pleased to see him settled and smiling. The staff were very friendly & helpful. His room's were lovely and most of all, he seemed happy. So glad my sister found him this place. Even my little dog enjoyed his visit.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your brother-in-law in our care. We hope to continue providing your loved one with the best possible care.

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Review from Helen C (Daughter of Resident) published on 28 April 2025 Submitted via Website
Overall Experience
My mum was in Crossley House Care Home for just over a year. From the very first meeting with a staff member and then the home manager and another staff member at my mum's home, we knew she would be in safe hands.
As we got to know everyone at Crossley House (staff and residents), we always felt like were going to visit my mum and our extended family. All the staff tried their very best for my mum, from encouraging her to get up and dressed in a morning, to joining in the activities (which was not an easy task!)
My mum could be a fiesty character at times, but she did appreciate all the help and assistance of staff too.

We were always made to feel very welcome by everyone at the home and they are all a credit to Bupa.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Crossley House Care Home family. It is always nice to hear from family members feeling like their loved one was cared for and looked after.

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Review from Danielle B (Friend of Resident) published on 31 March 2025 Submitted via Website
Overall Experience
I brought my Gran to visit a friend at Crossley House on Valentines Day. The home was clean, tidy and decorated for the day. Crossley House was full of life, staff were all happy, supportive and approachable providing conversation, entertainment and a high level of support. Staff assisted my Gran's friend to transfer to allow us to go to her room which was clean and tidy, staff brought us an extra chair without being asked as I had said would sit on the floor. Gran had brought a present; a new cardigan and staff offered to take thisand get labelled straight up so didn't get lost. The staff had arranged small Valentine gifts for residents; flower balloons and some sweet treats and people were having their photographs taken with their gifts.
When we were leaving staff all said goodbye and came to assist back into a chair.

Much to my surprise when we left my Gran even commented that should it be needed she could see herself at Crossley House as looked like was lots going on.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. It is always nice to hear words like "Supportive" and "Approachable" being used to describe our staff. It is lovely to hear your Gran's friend has settled in at Crossley House Care Home and that Gran could see herself there also.

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Review from Max C (Friend of Resident) published on 26 March 2025 Submitted via Postal Card
Overall Experience

While visiting two friends at Crossley House we always found the staff very caring and helpful the surroundings were always clean and warm and welcoming.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your lovely review. It is always nice to hear words like "Caring" and "Helpful" being used to describe our care.

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Review from Jayne A (Sister-in-law of Resident) published on 18 March 2025 Submitted via Website
Overall Experience

My Sister in Law has been a resident of Crossley House since the end of October, having had respite care prior to this. I cannot believe the change in her since going to Crossley House, due to the care and attention of the staff working there. She is happy, vibrant and really enjoys participating in all the activities they offer. The food provided is excellent with plenty of choice and healthy options. I cannot thank the team enough, they are like a family, for all their support and attentive care given to each of the residents.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Sister in Law in our care at Crossley House Care Home. We hope to continue providing your loved one with the best possible care.

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Review from P H (Son of Resident) published on 12 March 2025 Submitted via Website
Overall Experience

This is an amazing care home. The staff are lovely and caring. It is run very well and I know my mum is in safe hands. They have fun events for residents and all the staff work extremely hard and are brilliant. I cannot praise them enough and would give 6 stars if I could. If I ever needed to be in a care home, this would be my choice and hopefully there would be a room spare for me

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your feedback. It is always nice to hear words like "Lovely" and "Caring" being used to describe our staff. We are happy to hear you feel like a part of our Crossley House Care Home family. We hope to continue providing your loved one with the best possible care.

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Review from Cath S (Daughter of Resident) published on 5 March 2025 Submitted via Website
Overall Experience
Crossley House staff really do care about their residents. It was more than a home from home for mum, as she wouldn't have done half of the activities on offer there had she been home with carers.
The communication is good with families, and regular meetings allow any ideas and suggestions to be discussed.
The Facebook group allowed us to see on a daily basis what was happening - she was photographed doing bingo, quizzes, meeting the alpaca, amongst others.

The layout of the building allows residents to be in smaller areas of up to 14 and this includes the dining room, meaning it isn't overwhelming when they first move in, and that group gets to know each other and also often their families too.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Brian M (Son of Resident) published on 5 March 2025 Submitted via Website
Overall Experience
I would like to record my thanks to all the staff at Crossley House for the professional, caring and compassionate way they cared for my mother throughout her residence at the home.
In particular, I would highlight the way they dealt with my mother's final days and how they supported her and our family throughout this difficult period.

First class.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your lovely review. We are saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Dawn H (Daughter of Resident) published on 24 February 2025 Submitted via Website
Overall Experience
Mum spent just over two years in Crossley House and was very well cared for and looked after.
Staff throughout the home were amazing, all very friendly and willing to help, nothing was too much trouble.

Would highly recommend.

Reply from Fran Donno, Customer Service Adviser at Crossley House Care Home

Thank you for your kind review. We are pleased to hear that your Mum was cared for and looked after well and that you felt supported during her stay. We hope Crossley House Care Home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Paul M (Son of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

Mum was a resident for 21 months at Crossley House Care Home and was looked after with love and care. She passed away on 25th January 2025 and was cared for to the very end. All the staff are extremely professional and I have nothing but good things to say about the whole experience with Crossley House. Special mentions for 3 members of staff in particular who were with mum when she passed. I will be forever grateful.

Reply from David Mclean, Customer Service Adviser at Crossley House Care Home

Thank you for taking the time to leave your review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after, especially during her last...  

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Review from Elizabeth R (Respite Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

I have been here on a two week respite visit to allow my daughter to have a break and my experience of this has been absolutely amazing. From the top of the scale of staff to the lower scale, the dedication, devotion and caring qualities are outstanding. Their presentation and quality of their uniforms and appearances are second to non and their personal contact with residents is very appreciated. I shall be personally recommending this care home to many friends at several establishments.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. It is always nice to hear words like "Dedication" and "Devotion" being used to describe our staff. It is great to hear that you will be recommending Crossley House Care home. We will certainly pass your comments on to the manager. Thank you for choosing Crossley House Care Home for your stay.

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Review from G W (Son of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience
Very pleased with care by staff at the premises.

Father had a recent fall which they discovered and treated him for the injuries sustained, if he had been home this could have been a serious issue. Glad we made the choice for this home. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your kind words. We hope Crossley House care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review from Angela B (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

Since my dad has been in Crossley House, he has been well looked after. Loves the food, loves the staff. Has had 2 falls, the aftercare has been brilliant.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make dad's stay as comfortable as possible.

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Review from Mollie M (Respite Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

Cannot speak highly enough of Crossley House Care Home. I have never had such love shown to me before and the kindness was lovely.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Crossley House for your stay.

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Review from Lorraine T (Daughter of Resident) published on 4 December 2024 Submitted via Postal Card
Overall Experience

My mum has been residing in Crossley House Care Home since August. I have not seen her this happy in a long time. I feel completely at ease knowing she is content and extremely well cared for.

Reply from Grace Langfield, Customer Service Adviser at Crossley House Care Home

Thank you for your feedback. We are so pleased to hear that your mum has transitioned so well into our care, and that you can now feel at ease knowing she is so happy and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Peter B (Husband of Resident) published on 9 October 2024 Submitted via Postal Card
Overall Experience

My wife has done very well since coming into the home and I enjoy visiting as it is a very good atmosphere. There is the occasional shortage of staff but they cope very well. All in all I am very happy with the care she gets.

Reply from Fran Donno, Customer Service Adviser at Crossley House Care Home

Thank you for your kind words. It is wonderful to hear that your wife is being looked after and cared for well by the staff at Crossley House Care Home. It is lovely to hear that you are impressed with the high standards of care provided and the overall atmosphere at our home. We will discuss your...  

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Review from Joseph M (Husband of Resident) published on 9 October 2024 Submitted via Postal Card
Overall Experience

My wife has been in Maple Wing for over two years, I visit every day and have found all the staff to be caring and courteous. I cannot thank them enough as not only good care but also peace of mind.

Reply from Fran Donno, Customer Service Adviser at Crossley House Care Home

Thank you for taking the time to leave us your lovely review. It is always nice to hear words like "caring" and "courteous" being used to describe our staff. We are very happy to hear you can feel at ease with your wife in our care and that you feel like a part of our Crossley House family. We hope to continue providing your loved one with the best possible care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 June 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 29 July 2026

Spacious rooms available for permanent and short stay. We have a choice of lounges to relax in, a hair and beauty salon. Our landscaped gardens are surrounded by mature trees and perfect for taking a gentle stroll.

News (3) & Events (0)

News
  • 20 May 2026

    Residents at Crossley House Bupa Care Home have enjoyed a fun filled day out after taking their first ever trip to a local bowling alley. This February, five residents from...

  • 20 May 2026

    Marjorie Grange, a resident at Crossley House Bupa Care Home, paid a visit to St Luke’s Hospital, where she was based during her nurse training many years ago. The team...

  • 19 Mar 2025

    Crossley House Bupa Care Home recently hosted a celebration for beloved resident, Sally Slaven, to mark her 102nd birthday. Carers and staff at Crossley House wanted to plan something special...

Upcoming Events

There are no upcoming events for Crossley House Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Crossley House Care Home.

Meet the Team (0)

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