pleasant, welcoming and safe care home for my dad's recent respite stayDeborah M(Daughter of Resident/Service User)
This is an amazing care home. The staff are lovely and caring. It is run very wellP H(Son of Resident/Service User)
Very pleasant staff who were always pleasant and polite. Couldn't do enough for mum.A P(Son of Resident/Service User)
pleasant, welcoming and safe care home for my dad's recent respite stayDeborah M(Daughter of Resident/Service User)
This is an amazing care home. The staff are lovely and caring. It is run very wellP H(Son of Resident/Service User)
Very pleasant staff who were always pleasant and polite. Couldn't do enough for mum.A P(Son of Resident/Service User)
Crossley House offers both long and short term stays, warmly welcoming anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s.
Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant and spacious interiors, private gardens, a hairdressing and beauty salon and excellent social areas. All bedrooms come with en-suite facilities and premier rooms are also available for those looking for...
Crossley House offers both long and short term stays, warmly welcoming anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s.
Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant and spacious interiors, private gardens, a hairdressing and beauty salon and excellent social areas. All bedrooms come with en-suite facilities and premier rooms are also available for those looking for a larger living space.
Meal times are an important part of the day at Crossley House. Residents can enjoy delicious home cooked food with the company of others in the pleasant dining room or in private.
The home plans plenty of favourites into the menus, but also talks to each resident on arrival about likes and dislikes, and any special dietary needs. All dietary preferences and requirements are discussed regularly. Out of hours snacks and refreshments are also available from the Bupa night bite menu.
Activity areas support personal interests and a healthy daily lifestyle, while carers are available throughout the day and night. Regular activities include exercise classes, crafts, quizzes and games, cooking and painting.
Contact Crossley House Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Crossley House Care Home for full pricing details and T&Cs.
Crossley House Care Home has a Review Score of 9.9 (9.862) out of 10, based on 40 reviews in the last 2 years.
Over all time Crossley House Care Home has 113 reviews.
Every member of staff assisting dad who has dementia, has been absolutely lovely with him. His needs have been met well and truly, and since some of his medication has been stopped, there are snippets of "our old dad" again!! Staff have made us as family feel completely welcomed and look after us...
Every member of staff assisting dad who has dementia, has been absolutely lovely with him. His needs have been met well and truly, and since some of his medication has been stopped, there are snippets of "our old dad" again!! Staff have made us as family feel completely welcomed and look after us just as well as they do dad, thank you Crossley House!!
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Dad in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Dad with the best possible care.
My mum has been at Crossley House for 2.5 years. She is very well cared for. The entertainment facilitys are excellent. Mum does not have a good appetite but her diet is monitered. The staff are very caring and do an excellent job. They provie support for my mum and also myself if I am upset about...
My mum has been at Crossley House for 2.5 years. She is very well cared for. The entertainment facilitys are excellent. Mum does not have a good appetite but her diet is monitered. The staff are very caring and do an excellent job. They provie support for my mum and also myself if I am upset about mum. They are very dedicated.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are glad to help you and your family through such a difficult time. We hope to continue providing your Mum with the best possible care.
The care that my sister-in-law has received and is receiving is beyond care. The staff have been amazing in very difficult circumstances. I do visit another care home that could learn a lot from Crossley House. Appearances can be deceptive. Dignity is everything. A big thank you to all the staff.
The care that my sister-in-law has received and is receiving is beyond care. The staff have been amazing in very difficult circumstances. I do visit another care home that could learn a lot from Crossley House. Appearances can be deceptive. Dignity is everything. A big thank you to all the staff.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Sister-in-law with the best possible care at Crossley House Care Home.
I visited my brother-in-law here for the first time since he was admitted and was so pleased to see him settled and smiling. The staff were very friendly & helpful. His room's were lovely and most of all, he seemed happy. So glad my sister found him this place. Even my little dog enjoyed his visit.
I visited my brother-in-law here for the first time since he was admitted and was so pleased to see him settled and smiling. The staff were very friendly & helpful. His room's were lovely and most of all, he seemed happy. So glad my sister found him this place. Even my little dog enjoyed his visit.
Thank you for your kind words. We are very happy to hear you can feel at ease with your brother-in-law in our care. We hope to continue providing your loved one with the best possible care.
As we got to know everyone at Crossley House (staff and residents), we always felt...
We were always made to feel very welcome by everyone at the home and they are all a credit to Bupa.
Thank you for your lovely review. We are happy to hear you feel like a part of our Crossley House Care Home family. It is always nice to hear from family members feeling like their loved one was cared for and looked after.
I brought my Gran to visit a friend at Crossley House on Valentines Day. The home was clean, tidy and decorated for the day. Crossley House was full of life, staff were all happy, supportive and approachable providing conversation, entertainment and a high level of support. Staff assisted my...
Much to my surprise when we left my Gran even commented that should it be needed she could see herself at Crossley House as looked like was lots going on.
Thank you for your lovely review. It is always nice to hear words like "Supportive" and "Approachable" being used to describe our staff. It is lovely to hear your Gran's friend has settled in at Crossley House Care Home and that Gran could see herself there also.
While visiting two friends at Crossley House we always found the staff very caring and helpful the surroundings were always clean and warm and welcoming.
While visiting two friends at Crossley House we always found the staff very caring and helpful the surroundings were always clean and warm and welcoming.
Thank you for your lovely review. It is always nice to hear words like "Caring" and "Helpful" being used to describe our care.
My Sister in Law has been a resident of Crossley House since the end of October, having had respite care prior to this. I cannot believe the change in her since going to Crossley House, due to the care and attention of the staff working there. She is happy, vibrant and really enjoys participating...
My Sister in Law has been a resident of Crossley House since the end of October, having had respite care prior to this. I cannot believe the change in her since going to Crossley House, due to the care and attention of the staff working there. She is happy, vibrant and really enjoys participating in all the activities they offer. The food provided is excellent with plenty of choice and healthy options. I cannot thank the team enough, they are like a family, for all their support and attentive care given to each of the residents.
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Sister in Law in our care at Crossley House Care Home. We hope to continue providing your loved one with the best possible care.
This is an amazing care home. The staff are lovely and caring. It is run very well and I know my mum is in safe hands. They have fun events for residents and all the staff work extremely hard and are brilliant. I cannot praise them enough and would give 6 stars if I could. If I ever needed to be in...
This is an amazing care home. The staff are lovely and caring. It is run very well and I know my mum is in safe hands. They have fun events for residents and all the staff work extremely hard and are brilliant. I cannot praise them enough and would give 6 stars if I could. If I ever needed to be in a care home, this would be my choice and hopefully there would be a room spare for me
Thank you for your feedback. It is always nice to hear words like "Lovely" and "Caring" being used to describe our staff. We are happy to hear you feel like a part of our Crossley House Care Home family. We hope to continue providing your loved one with the best possible care.
The communication is good with families, and regular meetings allow any ideas and suggestions to be...
The layout of the building allows residents to be in smaller areas of up to 14 and this includes the dining room, meaning it isn't overwhelming when they first move in, and that group gets to know each other and also often their families too.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
In particular, I would highlight the way they dealt with my mother's final days and how they supported her and our...
First class.
Thank you for your lovely review. We are saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care.
Would highly recommend.
Would highly recommend.
Thank you for your kind review. We are pleased to hear that your Mum was cared for and looked after well and that you felt supported during her stay. We hope Crossley House Care Home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Mum was a resident for 21 months at Crossley House Care Home and was looked after with love and care. She passed away on 25th January 2025 and was cared for to the very end. All the staff are extremely professional and I have nothing but good things to say about the whole experience with Crossley...
Mum was a resident for 21 months at Crossley House Care Home and was looked after with love and care. She passed away on 25th January 2025 and was cared for to the very end. All the staff are extremely professional and I have nothing but good things to say about the whole experience with Crossley House. Special mentions for 3 members of staff in particular who were with mum when she passed. I will be forever grateful.
Thank you for taking the time to leave your review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after, especially during her last...
Thank you for taking the time to leave your review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after, especially during her last moments. Hopefully, you will go away from this feeling like your loved one received the best possible care. Thank you for choosing Crossley House for her stay.
I have been here on a two week respite visit to allow my daughter to have a break and my experience of this has been absolutely amazing. From the top of the scale of staff to the lower scale, the dedication, devotion and caring qualities are outstanding. Their presentation and quality of their...
I have been here on a two week respite visit to allow my daughter to have a break and my experience of this has been absolutely amazing. From the top of the scale of staff to the lower scale, the dedication, devotion and caring qualities are outstanding. Their presentation and quality of their uniforms and appearances are second to non and their personal contact with residents is very appreciated. I shall be personally recommending this care home to many friends at several establishments.
Thank you for your lovely review. It is always nice to hear words like "Dedication" and "Devotion" being used to describe our staff. It is great to hear that you will be recommending Crossley House Care home. We will certainly pass your comments on to the manager. Thank you for choosing Crossley House Care Home for your stay.
Father had a recent fall which they discovered and treated him for the injuries sustained, if he had been home this could have been a serious issue. Glad we made the choice for this home. Thank you.
Father had a recent fall which they discovered and treated him for the injuries sustained, if he had been home this could have been a serious issue. Glad we made the choice for this home. Thank you.
Thank you for your kind words. We hope Crossley House care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
Since my dad has been in Crossley House, he has been well looked after. Loves the food, loves the staff. Has had 2 falls, the aftercare has been brilliant.
Since my dad has been in Crossley House, he has been well looked after. Loves the food, loves the staff. Has had 2 falls, the aftercare has been brilliant.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make dad's stay as comfortable as possible.
Cannot speak highly enough of Crossley House Care Home. I have never had such love shown to me before and the kindness was lovely.
Cannot speak highly enough of Crossley House Care Home. I have never had such love shown to me before and the kindness was lovely.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Crossley House for your stay.
My mum has been residing in Crossley House Care Home since August. I have not seen her this happy in a long time. I feel completely at ease knowing she is content and extremely well cared for.
My mum has been residing in Crossley House Care Home since August. I have not seen her this happy in a long time. I feel completely at ease knowing she is content and extremely well cared for.
Thank you for your feedback. We are so pleased to hear that your mum has transitioned so well into our care, and that you can now feel at ease knowing she is so happy and looked after. We hope to continue providing your loved one with the best possible care.
My wife has done very well since coming into the home and I enjoy visiting as it is a very good atmosphere. There is the occasional shortage of staff but they cope very well. All in all I am very happy with the care she gets.
My wife has done very well since coming into the home and I enjoy visiting as it is a very good atmosphere. There is the occasional shortage of staff but they cope very well. All in all I am very happy with the care she gets.
Thank you for your kind words. It is wonderful to hear that your wife is being looked after and cared for well by the staff at Crossley House Care Home. It is lovely to hear that you are impressed with the high standards of care provided and the overall atmosphere at our home. We will discuss your...
Thank you for your kind words. It is wonderful to hear that your wife is being looked after and cared for well by the staff at Crossley House Care Home. It is lovely to hear that you are impressed with the high standards of care provided and the overall atmosphere at our home. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your wife's stay as comfortable as possible.
My wife has been in Maple Wing for over two years, I visit every day and have found all the staff to be caring and courteous. I cannot thank them enough as not only good care but also peace of mind.
My wife has been in Maple Wing for over two years, I visit every day and have found all the staff to be caring and courteous. I cannot thank them enough as not only good care but also peace of mind.
Thank you for taking the time to leave us your lovely review. It is always nice to hear words like "caring" and "courteous" being used to describe our staff. We are very happy to hear you can feel at ease with your wife in our care and that you feel like a part of our Crossley House family. We hope to continue providing your loved one with the best possible care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Residents at Crossley House Bupa Care Home have enjoyed a fun filled day out after taking their first ever trip to a local bowling alley. This February, five residents from...
Marjorie Grange, a resident at Crossley House Bupa Care Home, paid a visit to St Luke’s Hospital, where she was based during her nurse training many years ago. The team...
Crossley House Bupa Care Home recently hosted a celebration for beloved resident, Sally Slaven, to mark her 102nd birthday. Carers and staff at Crossley House wanted to plan something special...
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