The Arkley Care Home

140 Barnet Road, Arkley, Barnet EN5 3LJ
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9.7 98 Reviews
  • The Arkley Care Home, Barnet
The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative convalescence care, as well as in helping younger adults with a physical disability.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.

This modern home has a spacious interior with many pleasing aesthetics. A glass-domed central atrium is ideal for socialising in, while there is a choice of lounges and an on-site hairdressing salon. The home is situated within beautiful landscaped gardens and residents can enjoy the use of a patio area and relaxing sensory garden.

Meals can be enjoyed in elegant dining rooms or the privacy of residents’ bedrooms, with food freshly sourced to suit personal taste and diet.

Discussion groups, arts and crafts, and flower arranging are examples of some of the activity groups residents have formed, while there are many visiting entertainers and events to look forward to.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa The Arkley Care Home.
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Care Provided by The Arkley Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 54 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1215 – £1215
  • Self-Funded Nursing Care: £1450 – £1450
  • RESPITE Self-Funded Residential Care: £1335 – £1335
  • RESPITE Self-Funded Nursing Care: £1595 – £1595

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact The Arkley Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Denisa Ghiriti (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)

Visiting

  • We’re just two minutes from the A1 and five minutes from the M25, with on-site parking. There’s a tube station at High Barnet, two miles away, and Elstree and Borehamwood train station is less than three miles away.

Parking

  • On-site parking available.

The Arkley Care Home Reviews (98)

9.7

The Arkley Care Home has a Review Score of 9.7 (9.745) out of 10, based on 27 reviews in the last 2 years.
Over all time The Arkley Care Home has 98 reviews.

Overall Experience
  • 77
  • 19
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Date Published
  • 98
  • 10
  • 19
  • 27
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Reviewer Connection to The Arkley Care Home
  • 33
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  • 14
  • 8
  • 5
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  • 2
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Total of 98, showing 1-20
Review from Clive B (Husband of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience at the Arkley Care Home has been and still is excellent. Since the new manager took over, her leadership has seen big changes in the care home. As in staffing, Denisea runs the home to a high level and tactfully pushes all her staff to perform to their best at all times when on
duty. I find all staff in all jobs very efficient, and I am very happy with the care and consideration my wife is given.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Your feedback means a lot to us and the team at The Arkley Care Home. It's lovely to know that you feel reassured that your loved one is safe and well looked after. We're committed to making every…read more
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Review from G R (Son of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great place. The staff are very friendly, and nothing is an issue. Food is good. Housekeeping and cleaning of clothes are very good, a quick turnaround when clothes need to be returned to the room. Managers are brilliant.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Thank you for your lovely review. It is always nice to hear words like "very friendly" and "nothing is an issue" being used to describe our care. It is always nice to hear from family members feeling…read more
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Review from Jane B (Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and obliging staff.
Nice rooms and general areas.
Food could be smaller portions.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Your feedback will help us to keep improving the quality of care that we provide.
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Review from Y D (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been at the Arkley Care Home for 2 years. She is well looked after & cared for. The care home support staff, nurses & office & activity coordinator are all helpful & friendly. The home manager recently changed & is noticeable better, being very supportive & actively interested in my Mums
well being & is helping to encourage my mum to participate more in the various activities, which are well thought out. Mum particularly loves the little dog that comes in regularly & sits on her lap, both dog & owner are a huge hit with Mum, she really looks forward to their visits .. hope this continues :-) The only aspect I am not struck on is the food, I appreciate it must be extremely challenging cooking for senior folk, coupled with so many dietary requirements but it does not look in the least appetising, which is a shame as Mum loved her food prior to being in the home. Overall, we are pleased with the Arkley Care Home, Mum is well cared for we would recommend.
Reply from Fran Donno, Customer Service Adviser at The Arkley Care Home
We appreciate you sharing your experience with our home. It's lovely to know that you feel reassured that your Mum is safe and well looked after and feedback like yours inspires us to continue to…read more
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Review from Gerhold G (Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delightful, caring staff.
Nice room, pleasant general surroundings.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Thank you for taking the time to leave your kind words. It is always nice to hear words like "Delightful" and "caring" being used to describe our care. Please let us know if there is anything we can…read more
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Review from T A (Friend of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management have always been extremely friendly to me and I've only ever seen them behaving in the same way towards residents. They are approachable and always happy to help. The care home is in very good condition and is always clean. There are lots of activities and events on offer for
residents to join in with.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Arkley Care Home
Thank you for your feedback. We are delighted to hear that our team have made a difference to your experience. We're so pleased to hear that you're happy with the facilities at The Arkley. We work…read more
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Review from J M (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Room could do with decorating. Much better since new management has taken over - staff friendly and helpful. Mum is well looked after.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Arkley Care Home
Thank you for your feedback. We are happy to hear that you find our staff to be friendly and helpful. We will certainly pass your comments regarding the room to our management team.
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Review from R C (Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1. First of all - credit where it's due, the carers are first class, well groomed, friendly, polite and always ready to help. The same can be said of cleaning and laundry staff.
2. However, I have found some clinical support on occasion to be deficient, for example, it took the clinical department
3 months to get an appointment with a local dentist (cannot use public transport), and a similar occurrence occurred in finding a chiropodist.
3. I am all too well aware of budgetary constraints, I find menus to be overweight in carbohydrates (e.g. mashed potato with beef and onion pie, large helpings of flavourless pasta with too little sauce, roast potatoes with mashed!). Meat is usually overcooked and grey in colour. Salads need improvement, lettuce should be shredded, not in long cm-wide strips, cucumber should be sliced (also peppers), not in large chunks. A little amount of vinaigrette would add much flavour and mouthfeel.
4. For a permanent residence, I would probably need a larger room with space for a filing cabinet. Being self funded, rather than reliant upon a company/public service pension, involves a volume of paperwork.
Should you so wish, I would be happy to discuss any of the points raised in person or on the telephone.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Thank you for taking the time to leave your review. Firstly, it is always nice to hear words like "first class, well groomed, friendly, polite and always ready to help" being used to describe our…read more
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Review from Trevor A (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home rates second to none. The quality of care my dad got was five-star. When you walk into the home, a warm, friendly welcome is given. My Dad loved it here. I would recommend this home to anyone who wants to put their loved one into a care home.
Reply from Lisa Henderson, Customer Care Advisor at The Arkley Care Home
Thank you for your kind words. We are very happy to hear you felt at ease with your Dad in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Parisa A (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and support my dad has received at this care home. A very much warm and friendly atmosphere, the staff are absolutely amazing and they tend to my dad with such care. I am extremely happy with the care he receives and very grateful to all of the team.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "the…read more
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Review from Michele H (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I don't see my mother often but since new management I feel happy in the knowledge my mother aged 99 is being well cared for. All the staff are friendly and caring and they encourage my mother to leave her room which is not easy due to her hallucinations. Mum's room is clean and tidy. I also notice
there are always staff about which is important as I know they are popping in and keeping an eye on her. We recently celebrated Mum's 99th which the staff did beautifully. I feel confident that Mum is being looked after.
Reply from Maria Ricketts, Customer Care Adviser at The Arkley Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make Mum's stay as comfortable as…read more
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Review from S G (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff and manager who have helped my mum settle into the home quickly. Good food, range of activities and always made to feel welcome when visiting.
Reply from Lisa Henderson, Customer Care Advisor at The Arkley Care Home
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mum in our care at The Arkley Care Home. We hope to continue providing your loved…read more
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Review from A T (Power of Attorney of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been most impressed by the level of care being offered. The staff overall have presented a warm and caring attitude towards residents and visitors alike. What has impressed me the most however, is the impact the new manager appears to be having. As I do not live locally, I am dependent on email
and telephone communications, should I have questions that need to be addressed or responded to. I greatly value the personal care and attention the manager has devoted to addressing questions I have asked. I definitely feel that my friend's care has been enhanced because of this service. A lovely building is one thing, but it becomes so much more of a caring home with the correct staff in place. My thanks to all for what they are doing for all the residents.
Reply from Fran Donno, Customer Service Adviser at The Arkley Care Home
Thank you for taking the time to leave us your lovely review. It is always wonderful to hear words like "Warm" and "Caring" being used to describe our staff. We are pleased to hear that you are…read more
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Review from Chris W (Son of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to The Arkley Care Home needing care, love and nourishment. I am very pleased to say the team at The Arkley delivered on each count. We were very pleased with the care Mum received whilst at The Arkley. There was always a welcome for all family members when visiting.
Reply from Maria Ricketts, Customer Care Adviser at The Arkley Care Home
Thank you for your kind words. It is always nice to hear words like "Love and "Nourishment" being used to describe our care. We hope to continue providing your loved one with the best possible care.
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Review from J G (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home provides a good standard of care. The catering staff provided an excellent Christmas lunch which was great!
Communications between carers over treatment procedures could perhaps be improved to maintain consistency.
Reply from Maria Ricketts, Customer Care Adviser at The Arkley Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care.
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Review from S N (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I am satisfied with the care my mother is receiving in The Arkley Care Home. The only problem has been in the past is that the level of care and listening hasn't been consistent but since the new manager has started I can see a lot of improvement. I feel like the staff are more disciplined,
even more ecaring and listening to our concerns when something arise. I thank aeveroyne at The Arkley for being so friendly - everyone always sats 'hello' which is nice.
Reply from Maria Ricketts, Customer Care Adviser at The Arkley Care Home
We appreciate you taking the time to leave us your comments. We have a general regard for all our residents. We will discuss your comments with our feedback team to help continue and improve our…read more
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Review from Gemma L (Daughter of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend this care home for its exceptional staff and outstanding quality of care. The carers are incredibly attentive, patient, and compassionate, showing remarkable understanding of my mum's complex needs. Their dedication to her well-being is evident in the way they handle even the most
challenging situations with professionalism and empathy.
The new manager has had a transformative impact on the home, responding to questions with efficiency and genuine care. She has built a culture of excellence and attentiveness that is felt throughout the team.
There are truly special people working here who consistently go above and beyond to ensure residents feel valued and cared for. From the chefs, maintenance, nurses and carers. Their patience, kindness, and ability to adapt to individual needs are exemplary. I am incredibly grateful for the support they provide and the positive difference they make in my mum's life.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Thank you for taking the time to leave your lovely review. It is always nice to hear words like "incredibly attentive, patient and compassionate" being used to describe our care. We will certainly…read more
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Review from Nik K (Son of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident here for the last few months and as we are over 300 miles away it was so reassuring to have her in a safe place with caring staff to look after her. Whenever we visited, every one of the staff we met was so friendly and there was always a nice feel to the place, I cannot thank
them enough for all the care they showed her.
Reply from David Mclean, Customer Service Adviser at The Arkley Care Home
Thank you for taking the time to leave your kind words. We are sorry for your loss. We are very happy to hear you felt at ease with your Mum in our care especially due to the distance. We hope The…read more
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Review from Felicity B (Friend of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The process of admission for my friend has been really well handled by care home manager, she has been really fantastic at communicating and keeping us in the loop. The manager and the team have been very welcoming and friendly to my friend as she adjusts to the new environment. So far things are going
really well and I like the feel and the look of the home in general. Thank you for making this an easy transition for my friend.
Reply from Maria Ricketts, Customer Care Adviser at The Arkley Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make…read more
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Review from L S (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is respected and treated with dignity. We are appreciative of Mum's care. She has been made to feel very settled.
Reply from Maria Ricketts, Customer Care Adviser at The Arkley Care Home
Thank you for your feedback. It is always nice to hear words like "Dignity" and "Respect" being used to describe our care. We hope to continue providing your loved one with the best possible care.
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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for The Arkley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for The Arkley Care Home is calculated as follows: ( (254 Excellents x 5) + (43 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 314 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Arkley Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 04 Nov 2025

The Arkley, situated in the attractive North London borough of Barnet, welcomes residents with a wide range of residential and nursing needs. This includes people living with Huntington’s or Parkinson’s.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Arkley Care Home

What types of Care is The Arkley Care Home registered for?

Older Person Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Arkley Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at The Arkley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Arkley Care Home to the centre of Barnet?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Arkley Care Home to verify any information. View our terms and conditions. The Arkley Care Home has an Enhanced Service - more info.