Red Court Care Home

27 Stanhope Road, Croydon CR0 5NS
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9.5 98 Reviews
  • Red Court Care Home, Croydon
Red Court is a listed building that has been sensitively modernised, whilst retaining many original features, and provides nursing, residential, palliative, respite and convalescence care.

The home is located in a peaceful neighbourhood near Croydon, surrounded by over an acre of landscaped gardens, therefore residents are offered a comfortable and homely place to stay.

Each bedroom comes with its own colour scheme, a garden view (except one with, a beautiful balcony instead), and a flat-screen TV. Some rooms have an en suite shower room with W/C, and there are shared bathrooms around the home. There is also a junior suite and deluxe residential rooms that have recently been refurbished.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients, catering to all ethnicity groups. Soon after a resident arrives at Red Court, staff discuss personal preferences and dietary needs.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Friends, relatives and loved ones are welcome to pop in and join in.

Follow the home on Facebook to find out more about the great things that go on day to day: Search 'Bupa UK Red Court Care Home'.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 35 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jemima Ampomah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • The centre of Croydon is just a mile away, with its shopping centres, museum and modern art gallery. Also nearby is Croham Hurst, which is perfect for tranquil woodland walks.

Parking

  • Parking available onsite

Red Court Care Home Reviews (98)

Total of 98, showing 1-20
9.5

Red Court Care Home has a Review Score of 9.5 (9.527) out of 10, based on 25 reviews in the last 2 years. Over all time Red Court Care Home has 98 reviews.

Overall Experience

  • 71
  • 23
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Date Published

98
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Review from Kate A (Respite Resident) published on 21 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I returned to Red Court 10 months after an earlier stay in the previous year. I had come from hospital to recover and gain some independence before going home following knee replacement surgery. Red Court is a pleasant place with friendly staff and neat surrounds in particularly appreciated the neatness
of the bedroom and the facilities provided for showering and washing daily as needed. They offer a good environment for quick recovery and well being.

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Friendly" being used to describe our Staff. Thank you for choosing Red Court Care Home for your stay.

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Review from T B (Daughter of Resident) published on 21 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Red Court for 18 months now. She was adamant she never wanted to end up in a care home but her detierating health meant she needed the nursing care. I have found all the staff to be so helpful, caring and professional. They always greet me with a smile and most by my name. The carers
and nursing staff have always listened to her needs and my questions and shown empathy. Sadly Mum passed away but I would like to thank all the staff for their care and support.

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. We are saddened to hear about your loss. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is always nice to hear words like "Helpful" and "Caring" being used to describe our Staff. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Michael C (Son of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for with love and compassion by all the members of staff over the 20 months he was in their care. I never had any feeling that he wasn't being cared for, and I visited him fairly frequently over that period. I am very glad I found Red Court and would recommend it for anyone seeking
care for a loved one. I can't comment on activities as my father wasn't too keen on those.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your kind words. It is always nice to hear words like "Love" and "Compassion" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Nimisha P (Wife of Resident) published on 24 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and welcoming staff who are so caring. I have told others about Red Court so that they can place their loved one's here.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your kind words. It is always nice to hear words like "Friendly" and "Welcoming" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from M S (Son of Resident) published on 20 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the staff for their kind care to my father. He was only with you for a few days before he sadly passed away. Thank you also for the care and kindness you gave my wife and me at this sad time. We appreciate it.

Reply from David Mclean, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your kind words. We are sorry for your loss. We hope Red Court care home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your father received the best possible care.

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Review from Alexis H (Son of Resident) published on 17 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It well-furnished, friendly organised, well run place to be.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing our Care Home.

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Review from D A (Wife of Resident) published on 29 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all very good and kind people. They are also nice. The nurses and carers look after my husband well. I will definitely recommend this home to people. I am pleased with all the services they have rendered so far. I feel included when I visit. They look after me too when I visit my husband. I
am very content.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from I S (Granddaughter of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Made my grandmother comfortable, care staff were very kind.

Reply from Fran Donno, Customer Service Adviser at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always wonderful to hear words like "Kind" being used to describe our staff and we hope Red Court Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Vincenzo M (Son of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 2 weeks in respite care following a fall and was initially apprehensive about going to a care home especially as Italian was his first language. However he was well cared for and made to feel comfortable by all the staff which made him very happy during his stay.
At the end of the 2
weeks he was fully rested and would return if further respite is needed in the future.

Reply from Fran Donno, Customer Service Adviser at Red Court Care Home

Thank you for your kind review. We are glad to help you and your family through such a difficult time and we are so pleased to hear that your Father felt comfortable and happy during his stay at Red Court Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Ann C (Sister of Resident) published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Red Court for 10 months. I found the staff extremely caring and kind when tending to him. He was always clean and fresh, well fed with patience and caring and always with a smile. The admin staff always greeted me with a cheerful 'hello' and how are you. A nice cup of tea and sometimes
a sandwich always welcome after a 4 hour journey. I could not fault anything so a big thank you

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear that Red Court Care Home always made you feel welcome. It is always nice to hear words like "Kind" and "Caring" being used to describe our Staff.

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Review from Margaret R (Wife of Resident) published on 24 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a patient at Red Court home for 6 months, during this time the staff treated him with great care. They were diligent and kind and they quickly understood his needs. They were always cheerful which made him really happy as he was a very cheerful man and always saw the goodness in everyone.
His days spent here were full of laughter the staff are always willing to help. I'd like to take this time to thank them.

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. It is always nice to hear words like "Kind" and "Diligent" being used to describe our Staff at Red Court Care Home. We will certainly pass your comments on to the manager.

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Review from L T (Daughter of Resident) published on 24 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Red Court Care Home staff to be extremely professional, competent and compassionate.
If there are any concerns regarding the care of my mother the management and care staff are always helpful.

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

Thank you for your feedback. It is always nice to hear words like "Professional" and "Compassionate" being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mother with the best possible care.

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Review from M A (Friend of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice friendly and helpful staff who seem to be very professional.

Reply from Fran Donno, Customer Service Adviser at Red Court Care Home

Thank you for your kind words. It is always Brilliant to hear words like "Friendly" and "Helpful" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from E B (Sister of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In short, I see professionalism exhibited across the board. The care home is more than homey.

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "professionalism" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from M A (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initial review of the home was amazing, everything was explained and the brochure given. Upon mum's arrival all due diligence and health checks were conducted. All fire drills completed and the safety checks had all been completed in and out of the building. Interaction for both mum and myself, from
all levels of staff, reception, managers, housekeepers and carers was good.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from L W (Daughter of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My relative's stay at Red Court Care Home was not a happy one. The standard of his care was poor. Although fed somewhat adequately, and personal care was attended to, his social and emotional needs were completely ignored, and the care staff did not know how to handle him when he was confused. He was
left in bed all day every day. Appointments were messed up, and I had to micro-manage by contacting the doctor, as they did not notice things, or pass on information. Lack of attention and poor communication. His quality of life has drastically improved since moving to another Home. They get him out of bed every day. He eats in the dining room and spends time in communal areas, and engages in activities. He has made close connections with the staff caring for him, and has even been out on a trip. His mental health is so much better, due to better care, stimulation, and being treated with dignity and respect. This is how Care should be, but was sadly lacking at Red Court.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your feedback. We're sorry that you weren't happy with the care we provided at Red Court. We're pleased to hear your dad is settled and happy in a new home that's better suited to his needs.

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Review from H R (Daughter of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Red Court are very caring, kind, and friendly. My Dad was very happy here, he made friends with all of the staff. From the kitchen, care team, nurses, and groundsman. Dad was very happy here.

Reply from David Mclean, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your kind words. It is always nice to hear words like "very caring, kind, and friendly" being used to describe our care. Hopefully, you will go away from this feeling like your Dad received the best possible care.

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Review from M O (Resident) assisted by family/friend published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience in Red Court Care Home so far has been very positive. All the staff here are nice to me and I am very grateful for the support and care.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your feedback. We hope Red Court Care Home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from B F (Wife of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Red Court offers a beautiful environment. The garden is lovely!
The staff are friendly and professional and my husband has thrived since he's been there covering from a stroke.

Reply from Maria Ricketts, Customer Care Adviser at Red Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care.

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Review from C H (Uncle of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the care home are always pleasant/happy. My uncle can be very set in his ways and awkward to assist. He isn't very active after his original fall in 2023. The meals could be better, he often complains of meals being too salty, this unfortunately hasn't changed. Diets are varied here. There
are exercise classes, entertainment provided but it is up to individuals to join, you are not pushed to join. Cleaning is good, laundry good. Medicals I personally have only seen the doctor once here but they come once a week so I am told. They are good at getting family in hospital if fallen or other problems. Staff attend funerals.

Reply from Grace Langfield, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear your uncle has settled well into our care home and has plenty of choice as to how he can spend his time. We will discuss your feedback about the food with the home's manager to help them continually improve their services.

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Current Review Score: 9.5 (9.527)

Overview of Review Score

The Review Score of 9.5 (9.527) out of 10 for Red Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.527 for Red Court Care Home is calculated as follows: ( (182 Excellents x 5) + (95 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 294 Ratings = 4.527

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Red Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 30 Jul 2025

Situated in a quiet residential area with good transport links. Beautiful premium ensuite rooms with patio doors leading out to the garden. Please call us to find out latest availability.

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Awards / Recognitions (8)

Meet the Team (0)

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Frequently Asked Questions about Red Court Care Home

What types of Care is Red Court Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Red Court Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Red Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Red Court Care Home to the centre of Croydon?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Red Court Care Home to verify any information. View our terms and conditions. Red Court Care Home has an Enhanced Service - more info.