Red Court Care Home

27 Stanhope Road, Croydon CR0 5NS
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9.5 98 Reviews
  • Red Court Care Home, Croydon
Red Court is a listed building that has been sensitively modernised, whilst retaining many original features, and provides nursing, residential, palliative, respite and convalescence care.

The home is located in a peaceful neighbourhood near Croydon, surrounded by over an acre of landscaped gardens, therefore residents are offered a comfortable and homely place to stay.

Each bedroom comes with its own colour scheme, a garden view (except one with, a beautiful balcony instead), and a flat-screen TV. Some rooms have an en suite shower room with W/C, and there are shared bathrooms around the home. There is also a junior suite and deluxe residential rooms that have recently been refurbished.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients, catering to all ethnicity groups. Soon after a resident arrives at Red Court, staff discuss personal preferences and dietary needs.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Friends, relatives and loved ones are welcome to pop in and join in.

Follow the home on Facebook to find out more about the great things that go on day to day: Search 'Bupa UK Red Court Care Home'.
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Care Provided by Red Court Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 35 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1350
  • Self-Funded Nursing Care: £1565 – £1565
  • RESPITE Self-Funded Residential Care: £1485 – £1485
  • RESPITE Self-Funded Nursing Care: £1720 – £1720

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Red Court Care Home to find out the exact price for your requirements.

Contact Red Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Red Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Jemima Ampomah (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (35)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • The centre of Croydon is just a mile away, with its shopping centres, museum and modern art gallery. Also nearby is Croham Hurst, which is perfect for tranquil woodland walks.

Parking

  • Parking available onsite

Red Court Care Home Reviews (98)

9.5

Red Court Care Home has a Review Score of 9.5 (9.527) out of 10, based on 25 reviews in the last 2 years.
Over all time Red Court Care Home has 98 reviews.

Overall Experience
  • 71
  • 23
  • 2
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Date Published
  • 98
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Reviewer Connection to Red Court Care Home
  • 36
  • 19
  • 12
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  • 4
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  • 2
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Total of 98, showing 21-40
Review from J D (Wife of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude to all the staff, nursing a non-medical. Nothing was ever too much trouble. This is a kind, compassionate home thanks to all the staff.
Reply from Grace Langfield, Customer Service Adviser at Red Court Care Home

Thank you for your kind words. It is always nice to hear words like “kind” and “compassionate” being used to describe our care. Thank you for choosing Red Court Care Home.

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Review from K B (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and carers were most welcoming when Mum arrived and since have been very attentive to Mum's needs and wishes. They have all been very friendly om every visit towards us and Mum. A very caring, helpful, kind staff. Thank you.
Reply from David Mclean, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your lovely review. We hope Red Court Care Home did everything possible to make the transition as easy as possible for your mum and it is always nice to hear words like “very caring, helpful and kind” being used to describe our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from Freddie G (Brother of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very very good people that look after my brother and they are so nice to him. Happy with the care that they give.
Reply from David Mclean, Customer Service Adviser at Red Court Care Home

Thank you for your kind words. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We hope to continue providing your brother with the best possible care.

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Review from D H (Son of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been very comfortable and well cared for at Red Court Care Home. The staff are very friendly and caring and have become like friends to Mum. The rooms are good and the setting very pleasant with a good variety both in meals and activities.
Reply from Grace Langfield, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like “friendly” and “pleasant” being used to describe our care. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.

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Review from S D (Son of Resident) published on 19 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally, the service that had been provided to my mother is good and I do feel that I am included in relevant decisions. On occasions, she has had to wait a considerable time after pressing her alert button, so much so that I have had to call the home and ask them to attend to her which they always
then do.
Despite this, she is happy and content in the home and continues to improve and get stronger.
She is even considering staying home long-term which she wouldn't consider if she wasn't happy there.
Reply from Grace Langfield, Customer Service Adviser at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice for us to hear from family members feeling like their loved one is cared for and looked after so well in our home. We are also glad you feel included in the ongoing decisions of the home. We will discuss your feedback with the home’s manager to help them continually improve their services.

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Review from S C (Grandson of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to commend the care home for the level of care and service they provided for my grandad whilst he was under their supervision. They ensured all his needs were met and that he was thoroughly supported throughout. They consistently kept the family updated on his health and progress. If there
were ever any concerns, they were sure to inform us. They accommodated us when he eventually passed and allowed us to spend the necessary time with him. I want to commend all the staff who helped with his hygiene, nutrition and rehabilitation. They are all greatly appreciated by the family
Reply from Rebecca Kellegher, Customer Service Adviser at Red Court Care Home

Thank you for your feedback. We are pleased to hear that you were happy with the care and support provided for your grandad during his time with us. We are saddened to hear of your loss and we hope you will go away from this knowing your loved one received the best possible care.

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Review from Gary M (Son of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's only been a week but I have been impressed by the engaging, helpful and friendly staff. Nothing is too much trouble and is usually carried out with a smile. The grounds and location make it easy and pleasant to visit. I would recommend it to others looking for care.
Reply from David Mclean, Customer Service Adviser at Red Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. Thank you for choosing Red Court for your stay and we are looking forward to seeing you again soon.

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Review from Norman J (Son of Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff of Red Court are very professional and polite. They make you feel at ease and comfortable. This is a pleasant environment for my father to recuperate and get back to a hopefully fulfilling life.
Reply from Rebecca Kellegher, Customer Service Adviser at Red Court Care Home

Thank you for your feedback. We are pleased to hear that the staff at Red Court has made your Father feel comfortable during his stay and that the pleasant environment is helping him recuperate.

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Review from L W (Daughter of Resident) published on 30 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had two week’s convalescing at Red Court Care Home after an operation. We were all a bit nervous but let’s just say Mum shed a tear when she left a fortnight later! The team are so kind and welcoming and completely unfazed. Mum had a lovely room, with access to the garden. She has mild dementia
and was unsettled to start with but the team helped her through that period and she left having put on a bit of weight and in a much better mental state as well as having recovered well from her op. My dad was able to visit every day which made a big difference. Red Court is an oasis just 15 minutes walk from East Croydon.
Reply from David Mclean, Customer Service Adviser at Red Court Care Home

Thank you for your kind words. We are very happy to hear you felt at ease with your mum in our care as she settled in and it is always nice to hear words like "kind" and "welcoming" being used to describe our care. Thank you for choosing Red Court for your stay.

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Review from Paul K (Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Red Court made the experience extremely welcoming and easy to organise. This was my first time using the respite service and look forward to using it more regularly thank you to all.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care Home

Thank you for your feedback. We are happy to hear that your stay went well, we look forward to welcoming you back again soon.

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Review from Sharon B (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Red Court is amazing. I recommend it to everyone. It's friendly, clean and homely. I feel made at home on every visit to see my mum. From management, carers, nurses, receptionists, gardeners and other residents; it's amazing. My mum always looks cared for and looked after, as well as happy. Thank you,
Red Court.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care Home

Thank you for your kind words. We are happy to hear that you feel like your mum is well cared for at Red Court.

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Review from L N (Wife of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into Red Court Nursing Home for palliative care. I found all the staff very caring and helpful. After his long illness, it was the only place I felt happy leaving him. At the very end, I stayed four nights with him and we had soft music and it was beautiful.
Reply from Amanda Barnes, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your review, We are sorry for your loss please accept our condolences. We are happy to hear you managed to spend the last few nights with your husband. Hopefully, you will go away from this feeling that your husband received the best possible care.

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Review from Shirley M (Friend of Resident) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was only in the care home for six weeks when she passed away. The care was wonderful and caring. It could not have been better. She was comfortable, nothing was too much trouble. All the staff made her last days comfortable, their kindness was wonderful. I could not speak highly enough of
Red Court I would recommend it to anyone.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care Home

Thank you for taking the time to leave your review. Hopefully it is of comfort to you knowing she was well cared for at Red Court. Thank you for your recommendation.

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Review from B M (Son of Resident) published on 20 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at Red Court since November 2021. It was a difficult decision for mum (of 93 years) to move out of her home of 62 years and into unfamiliar surroundings. However, as soon as we viewed Red Court we knew that this was the right place for her. The staff are very nice, helpful and always
welcoming. Mum is enjoying having all her meals cooked for her and they always look very appetising. My mum is a very quiet, private person and we were very concerned about how she would accept living amongst other people but Red Court acknowledge this and are very respectful and understanding. We are very thankful that mum was able to secure a place here.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care Home

Thank you for your lovely review. It is great to hear you describe our staff as "nice, helpful and always welcoming", I will pass your kind words on to the team. Please let us know if there is anything else we can do to make your mum as comfortable as possible in our care.

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Review from Lynn Q (Daughter of Resident) published on 20 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first visited my Mum in Red Court I knew instantly that this was the place for Mum. All the staff I have met have been so welcoming, helpful, caring, and always happy to help. I receive regular email updates from the manager which are extremely helpful. It's been a huge relief for all the family
knowing Mum is being well cared for. Mum has often said she feels safe at Red Court this makes me happy.
Reply from Amanda Barnes, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your review. It is lovely to hear that Mum is feeling happy and safe in our care home and that you as a family are happy with the care provided, Please let us know if there is anything we can do to make your Mums stay as comfortable as possible.

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Review from Tracy W (Daughter of Resident) published on 29 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As soon as we viewed Red Court we knew our mum would be looked after and cared for. The home is surrounded by beautifully kept grounds with a pond and seating area. The staff are welcoming and caring. The manager often comes to say hello engaging in a conversation with us and our mum which shows us
how much she cares. Even the gardener always makes a point of speaking to us, offering us a drink or just chatting. My mum has changed now, she is happy and always smiling. We feel like a weight has been lifted off our shoulders knowing she is cared for 24-hours a day in a lovely environment. Entertainment is often put on - singers, exercise classes and film days. Bedrooms are modern, clean and have a TV.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and that a weight has been lifted from your shoulders. Thank you again for your kind words.

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Review from J O (Resident) published on 21 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of the staff are good and efficient. The worst is the maintenance of the inside of the home. The person concerned is not proactive and is lazy. The gardener by contrast is very proactive and helpful. The entertainment management arranges monthly/daily activities but is frequently away - on holiday!
One long term carer is careless and clumsy and when the management is away they behave as if they own the home and boss their colleagues about and some residents too.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care Home

Thank you for taking the time to leave your review. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from Joan R (Daughter of Resident) published on 14 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Red Court for just over 2 years. She sadly passed away in July 2021 at the home.
Her time there was immensely happy and she was made to feel so welcome by all the staff from her first day.
It was a difficult decision to move her into a home but this was made so much easier
by the care and kindness from everyone there. This included kitchen staff, gardener to management.
The beautiful garden made it a pleasant place to visit and spend precious time with Mum.
Even during difficult times over the last year, we felt well informed and in regular contact within the rules allowed.
I would definitely recommend Red Court to other families.
Reply from Amanda Barnes, Customer Service Adviser at Red Court Care Home

We appreciate you taking the time to leave us your comments. We are sorry for your loss please accept our condolences. We are glad to have helped you and your family through such a difficult time. Hopefully, you will go away from this feeling like your mother received the best possible care.

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Review from Michael D (Son of Resident) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, after spending quite a lot of time in hospital over the last year, has settled in really well to Red Court Care Home. All the staff, from nursing care, administration and managers have been very attentive to Mum's needs and to the process of adjustment to a new stage in her life. I think they
have made great efforts to get to know her as a person and understand her. Our family has felt very supported by the home and communication has been really good. I would like to say a big thank you to Red Court Care Home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Red Court Care Home

Thank you for your lovely review. It is so nice to hear that your mum is now settled and happy in our care at Red Court. We certainly hope to continue providing her with the best possible care.

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Review from Sandy G (Daughter of Resident) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came to stay at Red Court in the middle of April. As a family, we agonized over the decision to move Dad from his house, which he'd lived in for 61 years, into a nursing home. However, Dad's health had deteriorated quite rapidly and we were concerned that a continued decline would mean that care
at home was no longer possible. Sadly, our concerns were proved right and Dad passed away on the 7th May. He was therefore only at Red Court for 3.5 weeks but our experience during this short time could not have been more positive. The manager of the home was simply lovely; she was kindness personified and our Dad took an immediate shine to her. The support, understanding, respect and thoughtfulness that me, my family and my dad received from day one, was faultless. Even in the last days of Dad's life, we couldn't have asked for anything more. Dad was treated with tenderness, dignity and respect, even in the hours after he'd passed away. Thank you to all the team at Red Court.
Reply from Amanda Barnes, Customer Service Adviser at Red Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like “Thoughtfulness” and “Kind” being used to describe our care. We are sorry to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Current Review Score: 9.5 (9.527)

Overview of Review Score

The Review Score of 9.5 (9.527) out of 10 for Red Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.527 for Red Court Care Home is calculated as follows: ( (182 Excellents x 5) + (95 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 294 Ratings = 4.527
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Red Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 08 Oct 2025

Situated in a quiet residential area with good transport links. Beautiful premium ensuite rooms with patio doors leading out to the garden. Please call us to find out latest availability.

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Awards / Recognitions (8)

Meet the Team (0)

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