Clare House provides tailored care packages in a warm and welcoming environment. Care plans are available for those looking for convalescence and respite care, both short-term and long-term as well as nursing care and care for people with Parkinson’s.
Situated in a quiet residential area of Uxbridge, the converted cottage hospital benefits from scenic grounds including a secluded courtyard and landscaped gardens with a pond. Accommodation at Clare House provides comfortable bedrooms and lounge areas where residents can enjoy a peaceful and relaxing environment. All bedrooms come with ensuite facilities and a 24 hour call system.
Residents are able to enjoy mealtimes in the homes pleasant dining room, or in the privacy of their own rooms. A variety of tasty home cooked meals are provided taking into account individual tastes and requirements.
Residents can take part in a wide range of activities as part of home life, such as music and movement classes, painting and quizzes, while there are many events and visits from entertainers to look forward to.
Group: Bupa Care Homes
Person in charge: Dave Togoto (Home Manager)
Local Authority / Social Services: London Borough of Hillingdon Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Parkinson's Disease • Stroke
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Panjabi, Punjabi, Polish, Russian, Urdu
Single Rooms: 40
Shared Rooms: 0
Rooms with ensuite WC: 38
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Clare House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Clare House Care Home has a Review Score of 9.1 (9.142)
The Review Score of 9.1 (maximum of 10) for Clare House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Clare House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.517 for Clare House Care Home is calculated as follows: ( (31 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.517
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.625 Points relating to the number of positive Reviews for Clare House Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8 Target = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Joanne W (Granddaughter of Resident) on Wednesday 22 March 2017. Relates to March 2017.
Exceptionally caring, kind, loving staff who nursed my grandmother as if she were their own.
Creative and enthusiastic in their entertainment choices and craft ideas.
Well kept, clean, newly painted décor with a peaceful library and tranquil sensory garden.
Smart, inviting dining room area.
Visitors/family always made to feel welcome and staff always remembered what the residents had been doing that day and how they were feeling to feed back.
Regularly took and displayed photos of residents and had 'Resident of the Day', which I thought was a lovely touch.
How likely would you be to recommend Clare House Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Satisfactory
Emily Wilson, Customer Service Administrator at Clare House Care Home responded to this review on 05 Apr 2017:
Thank you for such a lovely review, we really appreciate your feedback. I am so pleased that you were impressed with Clare House (Uxbridge) and their staff. The Bupa Customer Care Team.
Review submitted from a Postal Card by Barry C (Husband of Resident) on Monday 9 January 2017. Relates to December 2016.
Based on my wife's visit to date, service, friendliness, catering and all other aspects have been excellent.
How likely would you be to recommend Clare House Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Management: Good
Safety / Security: Good
Rooms: Good
Rose Pickering, Customer Service Administrator at Clare House Care Home responded to this review on 12 Jan 2017:
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review submitted from a Postal Card by Carol H (Daughter of Resident) on Tuesday 3 January 2017. Relates to December 2016.
We find all the staff at the home very friendly and caring. Facilities are excellent.
How likely would you be to recommend Clare House Care Home? Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Rose Pickering, Customer Service Administrator at Clare House Care Home responded to this review on 12 Jan 2017:
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review submitted from a Website Submission by Gary A (Son of Resident) on Monday 26 December 2016. Relates to December 2016.
Excellent care. Good facilities and helpful and caring staff. Mum has had two or three minor falls in her room and help was available immediately. Very reassuring that staff were assisting her at 6 in the morning within 2 minutes of her paging for help.
How likely would you be to recommend Clare House Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Rose Pickering, Customer Service Administrator at Clare House Care Home responded to this review on 29 Dec 2016:
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review submitted from a Postal Card by Keith A (Son of Resident) on Friday 9 December 2016. Relates to November 2016.
My father was in Clare House Care Home from 2/11/15 until he passed away on 19/10/16. He received excellent care during his 11 months in Clare House Care Home. He enjoyed the company of the other residents and also enjoyed the fantastic entertainment. My father went in with ulcers, but for 9 months, he was able to get about in a wheelchair and also got to out with dial a ride to the local church in Uxbridge. He enjoyed the food and until he ended up in a bed, for the last couple of months as the ulcers began to spread. He enjoyed Clare House Care Home and it was his last home. After the funeral, everyone was invited back for tea and a bite to eat. Great staff and excellent care.
How likely would you be to recommend Clare House Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Emily Wilson, Customer Service Administrator at Clare House Care Home responded to this review on 19 Dec 2016:
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Clare House Care Home
