Clare House Care Home

My mother is extremely happy in Clare House. All the staff are very caring and friendly. They have great entertainment each afternoon e.g. quizzes, move and groove, visits from an animal trust, musicians etc.

My husband passed away in Clare House on September 14th 2018, having had the most kind and professional care possible. The staff were most caring not just to my husband but also to my daughter and myself. I cannot think of a more comforting place for him to have spent his last hours.

Clare House has a pleasant atmosphere with nice gardens and a fish pond which is pretty and tranquil. The staff are very caring to the residents, however, lately, I have noticed a shortage of staff members sufficient for the number of residents living in. The food is good on a whole. I am pleased that I can leave my husband in capable hands when I go home.

My experience at Clare House is very positive. The staff (cleaners, care assistants, nurses, doctors) have all made my stay here as comfortable as possible. I have been made to feel as part of their family which has enabled me to accept this as my new home. I enjoy the company here, my room is lovely and I feel safe and at ease.

I have been satisfied with my experience here and would recommend to others.

Everyone at Clare House has done a fabulous job of helping my mum. Nothing was too much trouble, all the staff have a caring attitude from the gardener all the way up to the management staff. I visited my mum every day for 6-7 hours at a time when I was able to, and it's fair to say the staff looked after me as well. Thankfully my mum and I don't have to go through the fight against cancer again but if we did and needed a nursing home, then I would be straight back to Clare House. As a relative, it just gives you peace of mind. You're in safe, caring hands at Clare House, I'm so grateful to them all.

My sister spent the last ten months of her life at Clare House. During that time she was very efficiently and lovingly looked after. The nursing care was excellent and all the staff, in whatever capacity, were friendly and caring. The food was good and well presented. The home was clean, bright and attractively furnished. My sister's room was pleasant with access to a balcony where she could see the tubs of flowers we planted for her. We are so pleased we found Clare House and I shall continue to sing their praises. It is a place that goes the "second mile".

The staff were so professional, they kept us informed at all times. I could not fault anyone from the top to the bottom.

The chef really looked after me and I enjoyed the meals very much.

A warm pleasant atmosphere. Any worries or problems promptly dealt with. Always a civil welcome. Refreshments readily available. Interesting parties and events quite often. Unfortunately, a high turn over of staff which I think is unavoidable in many ways. It would help the patients if they could see the same person more often.

From the moment mum arrived at Clare House Care Home she was treated with kindness, care and dignity. It took a weight off my mind that she was comfortable and well looked after. All the staff at Clare House are very considerate and showed great kindness to me too. I felt supported and informed. Mum was happy there and felt expertly cared for, right up to her passing away.

Clare House is an amazing place. The staff are exceptional and always ready to help both residents and family members. My mother has had a new lease of life since moving to Clare House and she has settled in well and is very happy. She knows quickly and efficiently dealt with. We have no complaints what so ever with our mother's care in Clare House.

Clare House is a very friendly, caring home. Nothing is too much should you need help. My mother is very well cared for and happy. It's the best home I have seen. Plenty of activities and the entertainment they have for residents is very very good. The staff are very friendly and helpful. We as a family are extremely satisfied.

Whilst expensive, the care is given to my aunt during the 18 months she was there could not be faulted. This is how a care home should be but whilst this one had a head start being an ex-cottage hospital it is the staff and especially the management that really matters. Bupa should be proud of this team.

Regularly took and displayed photos of residents and had 'Resident of the Day', which I thought was a lovely touch.

Based on my wife's visit to date, service, friendliness, catering and all other aspects have been excellent.

We find all the staff at the home very friendly and caring. Facilities are excellent.

Excellent care. Good facilities and helpful and caring staff. Mum has had two or three minor falls in her room and help was available immediately. Very reassuring that staff were assisting her at 6 in the morning within 2 minutes of her paging for help.

My father was in Clare House Care Home from 2/11/15 until he passed away on 19/10/16. He received excellent care during his 11 months in Clare House Care Home. He enjoyed the company of the other residents and also enjoyed the fantastic entertainment. My father went in with ulcers, but for 9 months, he was able to get about in a wheelchair and also got to out with dial a ride to the local church in Uxbridge. He enjoyed the food and until he ended up in a bed, for the last couple of months as the ulcers began to spread. He enjoyed Clare House Care Home and it was his last home. After the funeral, everyone was invited back for tea and a bite to eat. Great staff and excellent care.