Waverley Grange Care Home

Waverley Grange was an excellent choice for my dad's convalescent care following knee surgery; the home is well-designed, light and airy with a lovely well-tended garden with plenty of space for sitting out and walking. The staff are wonderful, both in terms of providing high quality care and being very friendly and helpful with all residents. The food is good with a varied menu. Additional services are available e.g. physiotherapist which is also helpful. Overall a very good choice.

During my 6 week respite care I have been looked after extremely well The food is excellent The facilities are all that one can want

All perfect thank you. Can't say thank you enough to all.

I would like a bit more attention on the medical side eg: check my skin. I'd rather not have to call somebody each time as it's an ongoing issue. I am not touched.

I cannot fault the care my husband has been receiving for years. I am treated with consideration too!

Generally good, in some aspects very good indeed. Staff were brilliant. Creditable attempts to keep patients entertained. The welcome given to visitors a big plus. I noticed, with admiration, the support given to those patients who were struggling (not me!). Very efficient management, comfortable rooms. If I have to be negative, I would say the food was not outstanding. Quite often bland, study or just unappetising, but puddings were good! Occasional glasses of wine were much appreciaed. A breakfast menu would have been useful.

I am welcomed when I visit and have supper with Graham which I appreciate.Out of Top 30 (Position) - Missing Ratings - email matches so sent Missing Ratings email.

I was so pleased to have been able to find such a lovely care home for Mum to spend her last years. The staff were consistently caring and patient and always responded to any questions or worries I had about Mum's needs, particularly when Mum needed increasing support and personal attention. It was a huge shock that Mum passed away within a very short time. Everyone was so very kind and Mum was cared for with outstanding dignity and calmness in her last days, although I would have found it helpful to have been guided through this difficult time to know what to expect as the end approached. I will hold very fond memories of Mum's time at Waverley and the very personal way in which we were all welcomed to the 'Waverley family'. I send a heartfelt thank you to everyone and all good wishes for their ongoing success!

Her room was very comfortable and clean and there were many in house activities for her to join.

My mother was in Waverly for 5 years; it is marvellous. Staff excellent, I will give it 5*

Warm, friendly and caring atmosphere as soon as you walk into the door. Lively interaction between staff, residents and visitors. Everything is done to make the place feel like home.

I attended a 40th anniversary celebration of Bupa care homes at Waverley Grange Care home in July 2025 as a stall holder at the event. The staff had organised a range of events for the day, including singers, cooked food and activities for children in the garden. Children were welcome at the event. The lady at the reception was very helpful and friendly when children and visitors needed to use the toilet inside the building.

Regrettably my father passed away recently but I'm sure the Grange gave us an extra few months with him that we wouldn't have had otherwise.

My Dad was only in Waverley Grange for 6 days, the care he received was excellent, it was compassionate and holistic. It was a very warm and professional environment, and as a family we were all cared for in that week.We thank everyone who looked after him.

Many thanks to all who made my stay so good and beneficial.

My mum has been a resident at Waverley Grange for four years and we are very happy with the care she receives and the facilities the care home offers. The staff really are like a big family, very kind and caring and we are always made to feel welcome. If we do have any concerns, they are dealt with in an excellent, professional manner. My mum has a nice room and we have been able to put lots of photographs on the walls and bring some of her own furniture which helps to make it feel more personal and homely. It has been quite a journey for us to find the most appropriate and caring setting, close to where we live and we are grateful to all at Waverley Grange for making this possible.

In his own words, he always says 'I am very happy here, and the food is good'. It is a bright, modern, friendly, welcoming home where the staff are very kind and caring and always do their best to look after Dad with outstanding respect and care. There is a lovely reception conservatory area where, as a family, we take Dad for coffee and cake. It makes visiting Dad a joy. The management are always responsive, approachable and professional. We would wholeheartedly recommend Waverley Grange.

My father moved to Waverley Grange for hospice care in November, as we were no longer able to continue caring for him at home after he deteriorated. We were worried that being in a care home might not offer him the same support we could, but allowing the staff to care for him meant we all got to spend precious, quality time before he died. The duty of care, support and understanding was invaluable, and we cannot thank the staff enough for all their help and guidance at such a difficult and emotional time for the family. We'd really like to thank everyone who looked after him, you all made a very difficult situation manageable and gave him such dignity at the end that we know he died peacefully which is all we wanted. We will be forever grateful. You are a team of such lovely people; we cannot recommend you enough. Wishing you all a lovely Christmas and all the best for 2025.

My mother feels very safe and secure, and is very happy and settled.

My Dad was in the nursing wing of this home for the last 8 weeks of his life. He was very frail and found communication hard at the end. The staff were amazingly kind and gentle and became true friends and supporters for both him and my Mum. The food was really wonderful and the kitchen staff careful and creative with his fairly specific needs and preferences. I have nothing bad to say.