Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford GU3 1AH
Review Us
9.9 63 Reviews
  • Puttenham Hill House Care Home, Guildford
Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence.

Stays can be from a few weeks to experience living at the home, a month while recovering from an operation or a more long-term move. Advance bookings available (up to 6 months).

An elegant 1920s former private residence, Puttenham Hill House has spacious bedrooms and two beautifully decorated lounges and a large activities room.

Outside, the well-maintained grounds are ideal for wheelchairs. Residents can enjoy a little light gardening in the summer months. It feels very much like home, based in a peaceful area, surrounded by beautiful grounds and wildlife.

A wide range of nutritionally-balanced meals are freshly prepared daily and every effort is made to cater to individual tastes. Residents can either choose to dine outside in the summer when the weather permits, take meals in the dining room or in the comfort of the bedroom.

Puttenham Hill House is a small community with a friendly atmosphere. Regular meetings are held with residents and relatives to listen to views and ideas. And there’s no pressure to join in with activities; residents are always free to choose what to do.

The activities coordinator ensures that activities to suit all interests and levels of mobility are always available, from music concerts and exercise classes to history talks and reminiscence sessions.

Follow the home on Facebook to find out more about the great things that go on day to day, search Bupa Care Home Puttenham Hill House.
Show Puttenham Hill House Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ali Packham (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. We’re just four miles west of Guildford, where there’s a cathedral, theatres, museums and riverside walks. We’re also close to the superb Watts Chapel, a Grade-I listed Arts & Crafts building with a gallery attached.

Parking

  • Onsite parking available.

Puttenham Hill House Care Home Reviews (63)

9.9

Puttenham Hill House Care Home has a Review Score of 9.9 (9.909) out of 10, based on 13 reviews in the last 2 years.
Over all time Puttenham Hill House Care Home has 63 reviews.

Overall Experience
  • 41
  • 22
  • 0
  • 0
  • 0
Date Published
  • 63
  • 4
  • 9
  • 13
  • 50
Reviewer Connection to Puttenham Hill House Care Home
  • 19
  • 10
  • 8
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 63, showing 1-20
Review from D P (Stepdaughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather was resident at Putternham Hill for three years. All the staff are kind, helpful and thoughtful and put their residents first. I would recommend this care home to anyone looking for a home away from home for their relatives.
Reply from Maria Ricketts, Customer Care Adviser at Puttenham Hill House Care Home

Thank you for your kind words. We are very happy to hear you felt at ease with your stepfather in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P L (Friend of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited many care homes in recent years visiting friends and family but Puttenham stands out above them all in every way.
It's a real home from home which is full of life
The staff are always eager to please and treat us like family.
The manager always has time for everyone. The housekeeping
staff are more than that and keep the home spotless. The male nurse has been a breath of fresh air. He is more than a nurse he has become a friend to my loved one and has a connection rare to come by!
The office staff are always on hand with a smile while no job is to big or small for the maintenance.
Although my friend doesn't take part in many activities by choice there is plenty to choose from.
Carry on the great work Puttenham, I look forward to many more visits. When I need it in the not too distant future I definitely know where I will be going!
Reply from Lisa Henderson, Customer Care Advisor at Puttenham Hill House Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your Friend in our care. It is great to hear you are impressed with all aspects of the home especially all the staff. We hope to continue providing your loved one with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M P (Son of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been friendly kind and considerate to my mum and our family. I have now finally found peace of mind that mum is being well looked after. Thank you all.
Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your kind words. It is always brilliant to hear words like "Kind" and "Friendly" being used to describe our staff and we are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your loved one with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Friend of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wow what a fantastic care home, excellent staff and very friendly, and professional home fantastically clean does not smell others, house keeping team a credit to the home, always offered tea coffee all very friendly. A pleasure to visit someone in a fantastic care home. Fantastic new manager a credit
to the home.
Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your lovely review. It is always wonderful to hear words like "Excellent" and "Friendly" being used to describe our staff and we are very happy to hear you can feel at ease with your Friend in our care. We hope to continue providing your loved one with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann E (Sister-in-law of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Puttenham Hill House Care Home excellent in every way. Very friendly and helpful and I know my sister-in-law (resident) and husband were happy from the day they moved in. The staff have been amazing to my sister-in-law since her husband passed away. A very friendly and homely atmosphere
and surrounded by lovely countryside.
Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care Home

We appreciate you taking the time to leave us your kind words. It is always wonderful to hear words like "Friendly" and "Helpful" being used to describe our staff. We are pleased to hear that you are impressed with the homely atmosphere at Puttenham Hill House Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen F (Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband passed away, I felt very lonely and didn't know what to do, but the staff were very reassuring, kind and considerate of my feelings at this sad time.
I still have down days, but the staff are always there to cheer me up and make me smile. I'm very grateful to everyone.
Reply from Maria Ricketts, Customer Care Adviser at Puttenham Hill House Care Home

Thank you for your kind words. It is always nice to hear words like "kind" and "considerate" being used to describe our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan W (Wife of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has now been at Puttenham for just over a year and I am pleased this home was chosen for his permanent care. His problem is mostly a lack of mobility (he is 97), but he is able to join in most of the many activities provided which has led to companionship and keeping his brain active. He
enjoys the food and the staff are excellent, caring, attentive and full of good humour, creating a really happy atmosphere for residents and visitors. Special occasions are recognised and the staff put a lot of effort into providing an environment to match - especially this year's Christmas Panto. The garden provides a lovely place to spend time in the summer months.
Reply from Lisa Henderson, Customer Care Advisor at Puttenham Hill House Care Home

We are very happy to hear you can feel at ease with your Husband in our care at Puttenham Hill Care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear that he got to experience the activities and enjoyed the food. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Nephew of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle and auntie (brother and sister) were both residents at Puttenham Hill House for nearly 5 years and 3 years respectively. My cousins and I attended the crematorium today for the spreading of their ashes. Neither ever married and had lived together for over 80 years, the last few at BUPA's Puttenham
Hill House. They are now together again RIP. The staff there are fantastic. My uncle and aunt could not have had better care, they were happy and content, with the best of nursing care, support - and lovely food. Thank you to everyone at Puttenham Hill House.
Reply from Maria Ricketts, Customer Care Adviser at Puttenham Hill House Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A E (Son of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a lovely experience. The staff are so friendly and helpful. My mum is very well looked after and happy.
Reply from Rosie Smith, Customer Advisor at Puttenham Hill House Care Home

Hello and thank you for taking the time to leave the staff at Puttenham Hill House Care Home such a lovely review. It is always amazing to hear our staff described as "friendly" and "helpful". We hope that your mother continues to enjoy her stay at the home!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I S (Son of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A huge thank you to the amazing team at Puttenham Hill House for looking after Dad so well following his knee operation. The two weeks post-op care allowed him to recover, build his strength and gain confidence before returning home to live on his own. All of the team are very friendly and courteous
when dealing with a 92-year-old man who has lived on his own for a long while. The team quickly identified Dad's needs and supported him. I would also like to send my thanks to all at Puttenham Hill, their care has allowed Dad to build firm foundations so he can return to enjoying life more quickly.
Reply from David Mclean, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like "very friendly" and "courteous" being used to describe our care. We will certainly pass your comments on to the manager.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alexandra C (Friend of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really friendly staff, made me feel very welcome. All the staff really cared for the residents which in turn made them happy and content. I would recommend Puttenham Hill House Care Home to my friends.
Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your lovely review. It is always nice to hear words like "Friendly" being used to describe our staff and we are pleased to hear that you are overall impressed with the high levels of care provided at Puttenham Hill House Care Home. Hopefully, you will go away from this feeling like your friend received the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Allyson F (Daughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Puttenham for a year now. I feel no words are enough, no trumpet fanfares loud enough to praise every aspect of the home. They have made her transition to a Nursing Home wonderful with their compassion, understanding, unfaltering care. Rooms are so light and airy, very
refreshing. Activities are varied, also trips out which are wonderful. When I visit walking in is a breath of fresh air always greeted with genuine smiles. Thank you all, my mind rests knowing Mum is in such caring, wonderful hands from every one of you.
Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and we are pleased to hear that you are impressed with the high levels of care provided at Puttenham Hill House Care Home. It is always nice to hear words like Compassion and Unfaltering being used to describe our care. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jack H (Grandson of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic and very caring staff. Very welcoming when my grandfather arrived at the home, they couldn't do enough to help him and us as a family. They kept us informed every step of the way regardless of how busy they were. All staff offered their full support throughout my grandfather's time with them.
Could not recommend them enough! Thank you all so much for your help, care and support
Reply from Eden Tomlinson, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like “Fantastic” and “Caring” being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie G (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you are looking for a care home for a loved one and there is a room available at Puttenhams Hill Care Home please look no further! My mum has been at Puttenham Hill for 6 months now and it is a huge relief to know that she is happy there. The staff are so kind and caring and treat residents with
such love and compassion. My mum is always laughing when the staff are with her, which is so lovely to see. The kindness is very much extended to family and friends.
Wonderful place!
Reply from Rebecca Kellegher, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for taking to time to leave us your kind words. We are so pleased to hear how happy you are with Mum's care as it is always nice to hear from family members feeling like their loves one is cared for and looked after. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqueline J (Respite Resident) assisted by family/friend published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After breaking my hip, I came to Puttenham Hill for 2 weeks of respite care. It was the best decision I could have made, I was given the very best of care by all the staff. Nothing was too much trouble. The meals were delicious, and the activities were a great addition to my day. The manager made a
point of speaking to me every day and the other staff - all of which I knew by name, were simply wonderful, so kind and patient, but with such a lovely sense of humour that brightened every day. I wish I could have stayed longer.
Reply from David Mclean, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your kind words. We hope Puttenham Hill House care home did everything possible to make the transition as easy as possible. It is always nice to hear words like “Kind” and “patient” being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care. Thank you for choosing Puttenham Hill House for your stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Sister of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found all the staff caring, helpful, welcoming and friendly to all. They did a marvellous job during the pandemic, ensuring residents' safety and well-being. The activities are very good and varied to accommodate all interests. Good food choices and lovely meals.
Reply from David Mclean, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your lovely review. It is always nice to hear words like “caring, helpful, welcoming and friendly” being used to describe our care. We hope to continue providing your loved one with the best possible care, and we are looking forward to seeing you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul S (Nephew of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well run home, and special thanks to the manager for his very helpful and pleasant attitude and the lady for her administration and helping the manager to obtain a suitable room and settle him in. Thank you very much. I would like them to be listed for special attention by Bupa.
Reply from David Mclean, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your lovely one in our care. We will certainly pass your comments on to the manager. Please let us know if there is anything we can do to make their stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Albert D (Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my arrival here last February, I have been very impressed by how friendly and reliable the members of staff have proved to be and how well I have been cared for. I have been made to feel very much at home here and am so pleased my relation had prior knowledge about how good this home would be
for me. My health concerns have been looked after well and my room made very homely with items I was allowed to bring from my house. Many activities are arranged regularly for us.
Reply from David Mclean, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Puttenham Hill House family. It is always nice to hear words like “friendly” and “reliable” being used to describe our staff. We hope to continue providing you with the best possible care and thank you for choosing Puttenham Hill House for your stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum became a resident at Puttenham Hill House Care Home in December 2022 after another care home closed. She's been a resident for two months, at a time when the call alert system was changed and the home had Covid which meant the residents were confirmed to their rooms for two-plus weeks. I've found
the home to be bright and cheery. The staff are welcoming and caring. The management appears to be liked and endorsed by the staff. All staff, from carers to housekeeping, are always helpful when I visit.
Reply from David Mclean, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care and hope Puttenham Hill House Care Home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make her stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Respite Resident) assisted by family/friend published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, helpful staff who make you feel at home during your stay. First class good and cleanliness. Nothing too much for them.
Reply from David Mclean, Customer Service Adviser at Puttenham Hill House Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease in our care. Thank you for choosing Puttenham Hill House for your stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Puttenham Hill House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Puttenham Hill House Care Home is calculated as follows: ( (140 Excellents x 5) + (14 Goods x 4) ) ÷ 154 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puttenham Hill House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 Sep 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Puttenham Hill House Care Home

What types of Care is Puttenham Hill House Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Puttenham Hill House Care Home have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Puttenham Hill House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Puttenham Hill House Care Home to the centre of Guildford?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Puttenham Hill House Care Home to verify any information. View our terms and conditions. Puttenham Hill House Care Home has an Enhanced Service - more info.