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Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford, Surrey GU3 1AH
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each and every single one of the team were caring and gave my mum dignityClair G(Daughter of Resident/Service User)
Puttenham Hill House Care Home, Guildford
The staff are so kind and caring and treat residents with such love and compassionJackie G(Daughter of Resident/Service User)
Puttenham Hill House Care Home, Guildford
I have always found all the staff caring, helpful, welcoming and friendly to all.C B(Sister of Resident/Service User)
Puttenham Hill House Care Home, Guildford

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence.

Stays can be from a few weeks to experience living at the home, a month while recovering from an operation or a more long-term move. Advance bookings available (up to 6 months).

An elegant 1920s former private residence, Puttenham Hill House has... 

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Care Provided by Puttenham Hill House Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,365From £1,500
Nursing CareFrom £1,640From £1,805

Contact Puttenham Hill House Care Home to confirm what's included and get a personalised quote:

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Tours

Onsite Tours of Puttenham Hill House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 5:00 PM)Once you submit your details, you will be contacted by a Bupa Customer Care Adviser who will take some initial details and be able to arrange a showaround with the home. They will become your dedicated point of contact for any questions you may have along the way. If available, a member of the care home team will show you a bedroom so you can get a better feel of our home and have a discussion about your care needs and how we can help.

Good to Know

Group / Owner

Person in charge

  • Ali Packham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. We’re just four miles west of Guildford, where there’s a cathedral, theatres, museums and riverside walks. We’re also close to the superb Watts Chapel, a Grade-I listed Arts & Crafts building with a gallery attached.

Parking

  • Onsite parking available.

Puttenham Hill House Care Home Reviews (73)

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9.8

Puttenham Hill House Care Home has a Review Score of 9.8 (9.820) out of 10, based on 18 reviews in the last 2 years. Over all time Puttenham Hill House Care Home has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Stanley M (Resident / Service User) published on 20 October 2026 Submitted via Postal Review Card•
Overall Experience
Review from Jill M (Resident / Service User) published on 19 October 2026 Submitted via Postal Review Card•
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Review from Mary H (Friend of Resident) published on 23 June 2026 Submitted via Postal Review Card•
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Review from Alison F (Resident / Service User) published on 23 June 2026 Submitted via Postal Review Card•
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Review from Douglas H (Friend of Resident) published on 22 June 2026 Submitted via Postal Review Card•
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Review from Susan G (Friend of Resident) published on 18 June 2026 Submitted via Postal Review Card•
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Review from M D (Daughter of Resident) published on 18 June 2026 Submitted via Postal Review Card•
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Review from Gillian C (Sister of Resident) published on 15 June 2026 Submitted via Postal Review Card•
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Review from Paul N (Son of Resident) published on 27 November 2025 Submitted via Postal Review Card•
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Review from B B (Friend of Resident) published on 30 October 2025 Submitted via Website•
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Review from M W (Daughter of Resident) published on 24 September 2025 Submitted via Postal Review Card•
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Review from D P (Stepdaughter of Resident) published on 14 August 2025 Submitted via Postal Review Card•
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Review from P L (Friend of Resident) published on 13 May 2025 Submitted via Website•
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Review from M P (Son of Resident) published on 1 May 2025 Submitted via Postal Review Card•
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Review from P S (Friend of Resident) published on 24 April 2025 Submitted via Postal Review Card•
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Review from Ann E (Sister-in-law of Resident) published on 21 February 2025 Submitted via Postal Review Card•
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Review from Joan W (Wife of Resident) published on 24 January 2025 Submitted via Postal Review Card•
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Review from K W (Nephew of Resident) published on 26 November 2024 Submitted via Website•
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Review from A E (Son of Resident) published on 30 September 2024 Submitted via Postal Review Card•
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Review from I S (Son of Resident) published on 4 September 2024 Submitted via Website•
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 October 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 04 October 2026

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (1) & Events (0)

News
  • 10 Sep 2026

    A couple living at Puttenham Hill House Bupa Care Home have been honoured with a special celebration to mark their incredible 65-year Sapphire Wedding Anniversary, followed by a memorable day...

Upcoming Events

There are no upcoming events for Puttenham Hill House Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Puttenham Hill House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Puttenham Hill House Care Home

How much does Puttenham Hill House Care Home cost?

The care home lists weekly fees per person from £1,365 for residential care (respite from £1,500) and from £1,640 for nursing care (respite from £1,805). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).

What types of Care is Puttenham Hill House Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Puttenham Hill House Care Home have?

There are 28 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Puttenham Hill House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Puttenham Hill House Care Home to the centre of Guildford?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Puttenham Hill House Care Home to verify any information. View our terms and conditions. Puttenham Hill House Care Home has an Enhanced Service -what an Enhanced Service includes.