each and every single one of the team were caring and gave my mum dignityClair G(Daughter of Resident/Service User)
The staff are so kind and caring and treat residents with such love and compassionJackie G(Daughter of Resident/Service User)
I have always found all the staff caring, helpful, welcoming and friendly to all.C B(Sister of Resident/Service User)
each and every single one of the team were caring and gave my mum dignityClair G(Daughter of Resident/Service User)
The staff are so kind and caring and treat residents with such love and compassionJackie G(Daughter of Resident/Service User)
I have always found all the staff caring, helpful, welcoming and friendly to all.C B(Sister of Resident/Service User)
Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence.
Stays can be from a few weeks to experience living at the home, a month while recovering from an operation or a more long-term move. Advance bookings available (up to 6 months).
An elegant 1920s former private residence, Puttenham Hill House has...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Puttenham Hill House Care Home for full pricing details and T&Cs.
Contact Puttenham Hill House Care Home to confirm what's included and get a personalised quote:
Puttenham Hill House Care Home has a Review Score of 9.8 (9.825) out of 10, based on 19 reviews in the last 2 years.
Over all time Puttenham Hill House Care Home has 72 reviews.
My mother has been a resident at Puttenham Hill House since August 2019, the care mum receives is exceptional. The staff treat her with the greatest respect and dignity. We as a family have noticed such an improvement in Mum's mental health since she went to live at Puttenham Hill House. She seems to have gained a new lease of life, it is so lovely to see her smiling, laughing and reciting poetry as she once did. The communication between staff and our family has been excellent, especially in this last year of Covid restrictions.
Thank you for your kind review and for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. It's great...
My mother has been very well looked after during her time at Puttenham Hill House. In particular, she has been very well looked after during Covid.
Thank you for your lovely review, we really appreciate your kind comments. Please let us know if there is anything else we can do for you.
Always welcoming, prior to Covid. Everyone is friendly and the care is very good, just wish a little faster with bedpan. If I should call reception it is health with promptly and friendly.
Thank you for sharing your feedback with us, we really appreciate receiving your review. Please let us know if there is anything else we can do.
Looking after Mum very well, she is very happy here. They are doing all they can to make Covid visits as safe and as comfortable as possible, and let you know if visits cannot take place because of Covid and arrange a Zoom meeting instead, so you can still have a chat with Mum.
Thank you so much for your kind words, we really appreciate your lovely review. We are so pleased to hear that your Mum is happy and that you can feel at ease knowing she is in our care. Please let us know if there is anything we can do for you and your family.
I am happy in the house.
Thank you for your kind feedback, please let us know if there is anything else we can do for you.
I feel safe living here.
Thank you for your lovely feedback for us, we appreciate you taking the time to leave your review.
My Nan has been a resident for 3-years now, and I honestly have not seen her this happy in years. Considering she was close to passing when she moved in, she has bounced back with life and happiness thanks to the great care you have provided for her. So many things for her to see and do, she’s got a more interesting social life than I do! Thank you so much for putting the life back in my nan; it’s been great to see her smile.
Thank you for your kind words. We are very happy to hear you can feel at ease with your Nan in our care. Please let us know if there is anything more we can do to make your Nan's stay as comfortable as possible.
In the few short months my mum was a resident at Puttenham Hill House, the staff and carers were so lovely (as were the nurses) who were all so friendly. It was a great atmosphere. The entertainment/activity coordinator obviously enjoyed laying on all sorts of fun and activity and also arranged a face to face video link with my mum, which I feel went above and beyond her normal role. I and my family would like to extend our appreciation to all the carers etc who looked after mum with care, dignity and "love" at a time when we could not be with her. Thank you all.
Thank you for taking the time to leave such lovely comments.
My mother was offered Puttenham Hill House as one of several options in January for palliative care following the return of her cancer. We chose Puttenham Hill as it appeared the most friendly, bright, and homely of those we viewed and with welcoming staff. In Mum's 3 month stay, we have not been disappointed, and even during COVID-19, the staff has been excellent. We hope they all stay safe and continue the good work.
Thank you for taking the time to leave such kind words.
We found Puttenham Hill House to be a warm, caring home for my mother to recover from a bad fall. All the staff were considerate, helpful and caring.
Thank you for your review. We hope your mother made a full recovery.
My Mum was very precious to me and if Puttenham Hill was good enough for my mum I promise you if you have to go through the same you will not be disappointed in Puttenham Hill, it is amazing!
Thank you for your feedback. We are saddened about your loss and please let us know if there is anything else we can do to help you through such a difficult time.
I could not recommend Puttenham Hill House more highly.
Thank you for taking the time to leave your review. It is always nice to hear from family members, feeling like their loved one is cared for and looked after.
Fresh home cooked food with a great menu and enjoyed despite my mother being a very fussy eater.
Thank you for your review of Puttenham Hill House Care Home. We are pleased to hear that overall you and your mum have had a positive experience at the home and appreciate your comments regarding the staff situation. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team
My wife is very happy, enjoys the food and gets on well with the staff. The staff are friendly. Puttenham House is very clean and airy with plenty of fresh air and entertainment.
Thank you for your review of Puttenham Hill House Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding your wife being happy and enjoying her time at the home. We will share your comments with the home's manager. The Bupa Customer Care Team.
Our Mum has been at Puttenham Hill now for six years. One of the reasons we chose this home was because it had the feeling of being a real home and not a large purpose built institution – a home from home!
The staff are brilliant - caring, understanding and at the same time totally professional and efficient; several have been there since she first went there! The food is of excellent quality and the home is kept impeccably clean.
The Activity Coordinator is imaginative, working tirelessly to: devise outings; provide a wide variety of diversions and activities; organise seasonal events; and still find time for a one-to-one with residents. Celebrations like Christmas, Easter and Summer Fairs are lively and relaxed with lots of visiting animals and children; and laughter!
Thank you Puttenham Hill for giving us peace of mind that our Mum is well looked after, safe and happy!
Thank you for your review of Puttenham Hill House Care Home. We are pleased to hear that you and your mum have had a positive experience with the care home and appropriate your comments regarding the homeliness of Puttenham Hill and the variety of activities. We will share your comments with homes manager. The Bupa Customer Care Team.
All the staff go above and beyond to look after the residents and are always friendly and welcoming to us as a family. Thank you.
Thank you for your review of Puttenham Hill House Care Home. We are pleased to hear that you and your mum have had a positive experience with the home and appreciate your comments regarding your trip to Portsmouth and the care she has received from the staff. We will share your comments with the home's manager. The Bupa Customer Care Team
My mum enjoyed her stay at the home. She wishes to thank all the staff who made this possible.
Thank you for your review. I'm so happy that your mum enjoyed her stay with us and hopefully she will come and stay with us again for some respite.
I would like to say a big thank you to all the staff for the care that they showed mum in her time at your home (it was like home).
Mum felt she was among friends with all of you. The professional approach always shone through and well, what more can I say other than thank you and keep caring.
So sorry to hear of your loss. Please accept our condolences. Thank you for your review. I'm sure that in time to come you will look back on the time that your mum spent with us with good memories.
Mum feels safe and secure. All aspects of her care needs are catered for. Thank you to all included for looking after her.
Thank you for your review. It is so nice to know that you don't have to worry about your Mum and can relax knowing that she is being cared for.
I am very happy with the care that my grandfather receives all of the carers are wonderful and they work so hard in the home, my grandfather always looks so well cared for every time I visit. He especially enjoys the activities and loves the ducks that have hatched at Puttenham Hill, I can't thank the care staff enough for all that they do. The manager is always pleasant and deals with any concerns I have. Very good service.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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