Puttenham Hill House Care Home

My mum has been a resident at Puttenham for a year now. I feel no words are enough, no trumpet fanfares loud enough to praise every aspect of the home. They have made her transition to a Nursing Home wonderful with their compassion, understanding, unfaltering care. Rooms are so light and airy, very refreshing. Activities are varied, also trips out which are wonderful. When I visit walking in is a breath of fresh air always greeted with genuine smiles. Thank you all, my mind rests knowing Mum is in such caring, wonderful hands from every one of you.

Fantastic and very caring staff. Very welcoming when my grandfather arrived at the home, they couldn't do enough to help him and us as a family. They kept us informed every step of the way regardless of how busy they were. All staff offered their full support throughout my grandfather's time with them. Could not recommend them enough! Thank you all so much for your help, care and support

Wonderful place!

After breaking my hip, I came to Puttenham Hill for 2 weeks of respite care. It was the best decision I could have made, I was given the very best of care by all the staff. Nothing was too much trouble. The meals were delicious, and the activities were a great addition to my day. The manager made a point of speaking to me every day and the other staff - all of which I knew by name, were simply wonderful, so kind and patient, but with such a lovely sense of humour that brightened every day. I wish I could have stayed longer.

I have always found all the staff caring, helpful, welcoming and friendly to all. They did a marvellous job during the pandemic, ensuring residents' safety and well-being. The activities are very good and varied to accommodate all interests. Good food choices and lovely meals.

Well run home, and special thanks to the manager for his very helpful and pleasant attitude and the lady for her administration and helping the manager to obtain a suitable room and settle him in. Thank you very much. I would like them to be listed for special attention by Bupa.

Since my arrival here last February, I have been very impressed by how friendly and reliable the members of staff have proved to be and how well I have been cared for. I have been made to feel very much at home here and am so pleased my relation had prior knowledge about how good this home would be for me. My health concerns have been looked after well and my room made very homely with items I was allowed to bring from my house. Many activities are arranged regularly for us.

Mum became a resident at Puttenham Hill House Care Home in December 2022 after another care home closed. She's been a resident for two months, at a time when the call alert system was changed and the home had Covid which meant the residents were confirmed to their rooms for two-plus weeks. I've found the home to be bright and cheery. The staff are welcoming and caring. The management appears to be liked and endorsed by the staff. All staff, from carers to housekeeping, are always helpful when I visit.

Very friendly, helpful staff who make you feel at home during your stay. First class good and cleanliness. Nothing too much for them.

I have now been here one year and my daughters and I are very pleased we chose this home. It is not too big at all and is in a building that originated as a country home which gives it a homely feeling and appearance. The management and the staff are very pleasant, kind, willing and helpful and hardworking and include a trained RN. The food is good and adequate, the building is well cleaned. The resident's laundry is done on-site.

My husband has been at Puttenham Hill House for eleven years and has always been well cared for by lovely staff, who have treated him as a human being and not just another resident. It is a very happy and friendly home, and I would recommend it to anyone.

Extra thanks to very many folks.

Very pleased you have treated my mother right to the end. You have all gone a good job.

On June 4th I went to my mother's home to celebrate The Queens Jubilee. The staff had put so much work into ensuring the residents and families had a lovely day. The staff had come in on their time off. It is the most caring loving family environment. Thank you Puttenham Hill House Care Home for all you have done and continue to do.

The home has a lounge/dining room and activities room. The home is clean and has a lift to help get around. The garden has many large trees and has access in good weather with a super deny tree which blossoms each year. There is easy parking for us.

I am very pleased to be at this home.

This home is excellent my grandmother has been her some time now the staff are brilliant and spend time with her, they know her very well. During COVID they have kept us fully informed I would highly recommend this caring home.

In the five or more years that I have been visiting my friend, the staff have been consistently helpful and friendly. During Covid, there has been great attention to keeping the residents safe, though this may have been to their visitors!

Following my wife's admission to Puttenham Hill House Care Home during lockdown mid-May 2020, due to strict adherence to covid-19 infection control, they have kept her safe. I have found the staff to be friendly and very willing to help during these most stressful 15 months. Easing of restrictions plus personal visits has improved morale drastically. As well as appreciating the dedication of all care staff, I wish to record my thanks to the Activity Facilities Coordinator who always remained positive and cheerful.

Staff are always very attentive to us and my brother. The surroundings are very pleasant and the care is excellent.