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Wingham Court Care Home

Oaken Lane, Claygate, Esher, Surrey KT10 0RQ
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Good and clean environment. Lots of happy residents, including my sisterJamie H(Brother of Resident/Service User)
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes.

Wingham Court features comfortable en-suite bedrooms and a number of lounges, where residents can relax and socialise. The home benefits from four acres of beautifully well-maintained gardens.

The therapy department has a fully equipped gym, providing slow...  

Care Provided by Wingham Court Care Home

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 73 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Wingham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Hooper (General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Visiting

  • The home is open to everyone. No need for your loved one to have Bupa health insurance.

Parking

  • The home has it's own onsite car park.

Wingham Court Care Home Reviews (186)

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9.8

Wingham Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 46 reviews in the last 2 years. Over all time Wingham Court Care Home has 186 reviews.

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Showing 186 reviews matching selected criteria
Review from M W (Resident / Service User) published on 30 July 2026 Submitted via Website
Overall Experience

From being able-bodied and part independent living. My neuro condition had rapidly worsened. After several months in a complex acute neuro hospital ward, currently wheelchair bound and greatly reduce mobility I was most nervous and apprehensive of my move to Wingham Court care home.

For the first time in months, I have been able to sleep at night, felt safe and secure. The risk of falls have been greatly reduced. The room is spacious, the grounds and external areas are easy accessible. There is plenty of opportunities to be involved with social and recreational activities if you want to get involved with a daily schedule of events.

Without exceptional all staff have been fantastic. Great communication skills, friendly and willing to assist. The nursing and care teams have supported me with my daily critical medication. I feel I have been treated with dignity. My needs and wishes have been respected.

The food, plenty, varied and is mindful of my health needs.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We appreciate you sharing your experience with our home. It is so wonderful to hear that you feel safe and secure at Wingham Court Care Home. It is lovely to hear that you are impressed with the rooms, the food provided and the high standards of care provided. We're looking forward to creating many more happy memories with you.

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Review from Melanie T (Niece of Resident) published on 15 June 2026 Submitted via Website
Overall Experience
What an outstanding care home with staff who genuinly care. My Uncle Spencer has been a resident at Wingham court for over 22 years. A brain injury suffered around 23 years ago left him with physical and mental disabilities, requiring around the clock care. The staff at Wingham Court gave him exactly that. He had his own room with his personal belongings where he could listen to his music and watch tv. He enjoyed joining in the activities on offer including indoor games and activities, day trips out and was the first to sing along to the Elvis tribute act!

Wingham Court provided Spencers family with the knowledge that that he was 100% safe in their care, which is a families main concern. Spencers condition deteriorated recently, with him passing away in hospital in the last week of May. Even in his passing, the staff have showed genuine compassion and kindness. On behalf of The Thomas family I would like to thank them all for taking such great care of Spencer over the years.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

We appreciate you taking the time to write this during what must be a very difficult time. It's wonderful to know that you feel your uncle has been well cared for- that's exactly what we strive for. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.

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Review from S E (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

We felt supported, the care home feels homely, and my father has been a resident for 20 years! The staff are always friendly, helpful and attentive. Throughout the meeting, nothing was too much trouble.The care home has always felt like a second home, safe and loving as an enviroment which is essential for the nature of a care home. Thank you.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience. It is always wonderful to hear words like "Friendly", "Helpful" and "Attentive" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from P A (Resident / Service User) published on 29 May 2026 Submitted via Postal Card
Overall Experience

I belive since we have more than one manager who works together the entire set of problems can be setted plus we get an activity team who makes sure that the residents are never left felt alone and are nice and understanding and correspond and there is a lot of teamwork.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We're so grateful that you've taken the time to share your thoughts. Hearing that our care brings you peace of mind truly means so much to us. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We're looking forward to creating many more happy memories with you.

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Review from S B (Husband of Resident) published on 29 May 2026 Submitted via Website
Overall Experience
I came here with real nervousness. It was my first experience of a care home and I bought my wife here, initially for Respite but it morphed into permanent because of the nature of her complex neurological illness. From Day 1 the staff have been so supportive of my wife's needs. No effort spared to make sure she's comfortable and stable. Care workers, nurses,, physios, admin, management have all gone far beyond what I had expected.

It's very difficult to recommend a care home, as I hope you never need one. I certainly didn't. plan for one But if you do, Wingham Court is excellent. Beautiful grounds, walking distance to cafes, and free hot drinks!

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We're so grateful that you've taken the time to share your thoughts. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Please don't hesitate to reach out if there's anything more we can do.

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Review from S H (Friend of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

I visited my friend at Wingham Court and was immediately impressed with the cleanliness of the home. All staff were friendly and so helpful. I found my friend enjoying an activity. I sat with my friend for lunch, which both smelt and looked delicious. I would recommend Wingham 100%, as would my friend. The only thing that she said was they recently cut the staff on her unit.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Wingham Court Care Home
Thank you for your review. It is always lovely to hear our staff described as friendly and helpful and we will certainly pass your compliments on to the chef and their team in the kitchen regarding the food.

Our staffing levels can vary depending on the needs of our residents, this is carefully...  

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Review from Michael H (Brother-in-law of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

Carers are always friendly and polite and do their best to everyone, Mark is well looked after. Although always busy they always make time to welcome us.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for your kind words. We are so pleased to hear that you find the staff at Wingham Court to be polite and friendly. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. We hope to continue providing your loved one with the best possible care.

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Review from Pat H (Sister of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

Friendly, helpful, polite carers. The staff have a lot of patience with residents and Visitors.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We appreciate you sharing your experience with our home. It is always wonderful to hear words like "Friendly", "Helpful" and "Polite" being used to describe our staff. Hearing that our care brings you peace of mind truly means so much to us. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review from C T (Niece of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

My auntie in law is very well looked after here.The staff members are very helpful and treats her very well. Always organising lovely events for special occasions for the residents. They are lovely and very friendly.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for your lovely review. We are so pleased to hear that your loved one has settled in well with us. We are proud to have such a compassionate team, and we're glad this has shone through in your experience. We're delighted that your loved one finds the activities to be enjoyable- we believe...  

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Review from H T (Nephew of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

Incredible stay along with a highly positive and friendly environment.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Wingham Court Care Home

Thank you for taking the time to leave us your review. It is always nice to hear from family members feeling like their loved one was well cared for in our home.

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Review from Malcolm S (Friend of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

Wingham Court is wonderful - even though I am so sad my friend David is there. It's a shame BUPA as an organisation is horrible to me.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for taking the time to leave your review. We pride ourselves on providing a high standard of care, and we're pleased to hear of your positive experience with Wingham Court. We're sorry to hear you haven't had the same experience with Bupa. We'd recommend speaking to the home directly in the first instance to try to resolve any issues, or you can get in touch.

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Review from Maria T (Sister of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

Wingham Court is a lovely, friendly environment with lots of activities for residents.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for your kind words. We are so pleased to hear that you find Wingham Court to be a friendly environment. We're delighted that you found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. Please don't hesitate to reach out if there's anything more we can do.

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Review from L G (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card
Overall Experience

Helpful staff - always friendly. Lovely surroundings. Happy atmosphere. Good food. Plenty of activities going on.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for your kind words. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.

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Review from J K (Brother of Resident) published on 20 January 2026 Submitted via Website
Overall Experience

Thank you for your assistance with the set up of the Blua care record account. As ever excellent help from the Wingham Court staff. Thank you for your assistance with the set up of the Blua care record account. As ever excellent help from the Wingham Court staff, thank you.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for your kind words. It's great to hear that you are enjoying the BLUA family app- it is wonderful to have this resource to keep our residents and their families connected. If you need any further help, please don't hesitate to reach out.

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Review from Robert G (Father of Resident) published on 20 January 2026 Submitted via Website
Overall Experience

Wingham Court continues to provide excellent care to our daughter who lives with a serious brain injury. Recently the care and kitchen staff have worked really well in supervising a very successful weight loss programme. The food is very good and varied and our daughter has continued to eat very well, with lower calorie meals.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for taking the time to leave your review. It's great to hear that you feel assured with your daughter in our care. We are so pleased to hear that the care and kitchen staff have worked collaboratively to create a bespoke menu. The staff all go out of their way to deliver the best level of...  

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Review from Callum D (Son of Resident) published on 7 January 2026 Submitted via Website
Overall Experience
I would like to express my sincere gratitude to the staff at Wingham Court for the care my dad has received. The team have been consistently kind, compassionate and attentive, treating him with dignity and respect at all times.
Communication has been excellent, and staff have been responsive and open to feedback, actively taking on suggestions and making improvements where needed. It has been reassuring to see how approachable and professional the team are, and how genuinely invested they are in providing high-quality, person-centred care.

Knowing that my dad is being well looked after has given our family great peace of mind. Thank you to everyone at Wingham Court for your continued dedication and care.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

We're so grateful that you've taken the time to share your thoughts. Hearing that our care has made a difference to you and your family is truly rewarding. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. We're committed to continuing to support you and your family in every way we can.

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Review from L R (Father of Resident) published on 17 November 2025 Submitted via Postal Card
Overall Experience

My daughter is very happy here and well looked after

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're committed to continuing to support you and your family in every way we can.

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Review from J D (Friend of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

On entering the home, immediately aware of a warm, welcoming and caring atmosphere. A great welcome at the reception was repeated by every member of staff on my way to my friend's room. Her room is a very nice size, and very clean and tidy. There are lots of her mementoes, including family photos, giving a very personal, homely feel to her room. I am very impressed with the staffing ratio to residents at lunchtime.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

We appreciate you sharing your experience with our home. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. Please don't hesitate to reach out if there's anything more we can do.

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Review from D M (Friend of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

I always find Wingham Court Care Home excellent. The staff are friendly and helpful. They go out of their way to provide arrange of activities for the variety of residents. The place is kept spotless and nothing is too much trouble.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. Please don't hesitate to reach out if there's anything more we can do.

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Review from Terence S (Father of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

My daughter was moved to Wingham Court from hospital in October 2024. She has been cared for very well by the staff. It seems to be a well run competent care home. As she is disabled she is very pleased to be offered days out and trips to the local shops. It is a well run and experienced home.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you for taking the time to leave your review. We are proud to have such a compassionate team, and we're glad this has shone through in your experience. Hearing that our care has made a difference to you and your family is truly rewarding. Thank you for recognising the effort our activities...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

Spacious rooms available for nursing and residential care – long and short stay care available for adults over 18 years. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (2) & Events (0)

News
  • 08 Oct 2025

    Wingham Court Bupa Care Home in Claygate has organised a busy summer of activities for residents to make the most of the sunshine. The Activities Team led by senior activity...

  • 14 Jul 2025

    Residents at Wingham Court Bupa Care Home have created a remarkable collaborative interpretation of Klimt’s ‘Woman in Gold’ portrait. Thirty residents produced forty-eight unique canvases, incorporating Art Nouveau elements, using...

Upcoming Events

There are no upcoming events for Wingham Court Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Wingham Court Care Home.

Meet the Team (4)

Claire Hooper
Claire HooperJob Title:Home Manager

The team at Wingham Court Care Home work incredibly hard to make the residents feel safe and cared for. The staff take pride in the work they do and care very much for all our residents. We are like a big family here!

Shalimar Tan
Shalimar TanJob Title:Unit ManagerJoined: 2016

I have been Unit Manager at Wingham Court since 2018, and I joined Bupa in 2016. I began my career as a pre-registered nurse until I got my NMC PIN in February 2017.

Then, I became a registered nurse/staff nurse from 2017 to 2018, until I became a Unit Manager.

I am an overseas nurse, recruited and sponsored by Bupa from the Philippines. I have experience in Adult/Critical Care Nursing in the Philippines, which helped me pursue a career in the care home sector in the UK.

Being able to make a difference in someone's life and to be part of their journey encourages me to continue my career in Care Services. I enjoy seeing the positive impact of the care we deliver in Wingham Court, to both our residents and their families.

I have been living in the UK since 2016. My family is back home in the Philippines and my husband just recently joined me in the UK last year. I live local to Wingham Court.

If I'm not working, I enjoy going out for walks or going to places around the UK with my friends. I like to try new adventures on my travels. I am a coffee lover and I enjoy trying different cuisines.

Emerie Burns
Emerie BurnsJob Title:Senior Activity Co-ordinatorJoined: 2017

My career at Wingham Court began in 2017, I took a short break in service but returned to work in 2023. I have been in my role as Senior Activity Co-ordinator since the beginning of 2024.

I initially joined Wingham Court as a Care Assistant. I have completed several courses over the years to progress my knowledge and skills to support my development. One role that I experienced was Mental Well-Being Co-ordinator, working closely with residents who live with Dementia.

I moved to the UK from the Philippines, and back home I was working with the Squadron Director of the Philippine Coast Guard Auxiliary, assisting and promoting the safety of life and property at sea - to help protect the marine environment. We also supported community events and search rescue operations. It is in my nature to care for people, and it was my job to take good care of civilians for their safety and I was there to support them in whatever they needed.

I also studied Care back home, I completed my training in hospitals. I took good care of both my Grandparents and my Dad. Caring is my passion and I love making a positive difference in people's lives.

I enjoy working alongside my Care Services team very much. I go home feeling proud each day that I have made our residents smile and led fun activities for everyone to join. Making a difference is my inspiration.

I was born in the Philippines, in a place known for its clean and clear water, with numerous wonderful waterfalls - called Libacao Aklan. I am one of six children. My late dad was the former Chief of Police in my hometown while my mom had a little trading business.

I love fashion, and I used to participate in beauty pageants. I also love singing, in fact, I was a vocalist in a band and performed in front of a big crowd back home. Some of my hobbies are DIY, reading books, Zumba (I am a licenced instructor) inspiring others and promoting physical, social and mental wellbeing. Lastly, I am a rising digital creator on the Metaverse social media platform.

Vlada Pascenko
Vlada PascenkoJob Title:Registered NurseJoined: 2021

I began my career with Bupa in 2021, beginning as a Bank Nurse at Wingham Court and working up to becoming a full-time Registered Nurse.

While I was completing my degree in Nursing, I carried out two placements at Wingham Court as part of my course. Once I had finished my studies, I worked in a Neuro Hospital to gain more experience, but I always knew I wanted to come back to work at Wingham Court.

I enjoy working alongside my Care Services team very much. Every day at work is different and I love making a difference in people's lives.

My hobby is tennis, both playing and watching. I like travelling, and working at Wingham Court allows me flexibility in my working hours to ensure I have a good work/home life balance. I am married and have a little boy, Raphael, who is almost 21 months.

Frequently Asked Questions about Wingham Court Care Home

What types of Care is Wingham Court Care Home registered for?

Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wingham Court Care Home have?

There are 73 Single Rooms.

What are the Facilities & Services at Wingham Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Wingham Court Care Home to the centre of Esher?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wingham Court Care Home to verify any information. View our terms and conditions. Wingham Court Care Home has an Enhanced Service -more info.