Wingham Court Care Home

Having started helping with the fishing activity in 2010, I have been actively involved ever since. I have been impressed with the running of events and the increased frequency with more residents taking part every year.

Thanks to the involvement of Godalming Angling Society with their purpose built lake with facilities, the events are very popular with the home's residents.

I have been involved with Wingham Courts fishing day since 2010. This activity has gone from strength to strength and is currently held four times a year at Godalming Angling Associations Marsh Farm complex, complete with a purpose built lake for disabled anglers, plus disabled toilets. I have remained very impressed with the commitment, care and attention given to each resident by staff to make the experience such an enjoyable one.

Warm and friendly nursing home. Plenty going on and residents feel safe. Lovely gardens. Staff are very caring.

My son has been a resident for 14 years. I cannot praise Wingham Court enough in all respects.

1 - Good activities.
2 - Good care.
3 - Some carers are less trained or care less.
4 - Good physiotherapists.
5 - The kitchen does not always cater to the needs of the residents.
6 - The kitchen has forgotten to make supper for the resident.

My son has been a resident at Wingham Court Care Home since March 2011. I have never failed to be impressed by the excellent care provided by Wingham Court Care Home, in superb surroundings by friendly, caring staff at all levels. Reception and admin staff are friendly and helpful. Ward staff (nursing and ancillary) are caring, friendly and helpful at all levels and management staff are always happy to chat and discuss any issues. All in all a very impressive, well-managed care home with excellent, caring, helpful staff.

I am quite happy with the way my son is looked after, except sometimes we lose his clothes. I would also like him to go on more outings that did not include the pub.

I'm very pleased with the home.
I'm recommending this home

Wingham Court has a very homely and easy going atmosphere and the attention of the staff to my wife's needs is excellent. Overall I am very satisfied with the level of medical and social care provided and know that any issues that arise are dealt with quickly and professionally, but always with my wife's best interests in hand.

I visit three care homes regularly - Wingham Court since mid 2011 and it is much the best in terms of respect for the residents and a genuine attempt to enrich the lives of those severely disabled by brain damage. Physical facilities are good and the well-kept grounds provide plenty of privacy for residents for a quiet walk or talk.

Food is excellent according to my friend, including appropriate diets while those who cannot feed themselves get the help they need from the carers. Staff (more settled than at some times in recent years) are properly respectful of the residents, often requesting residents' views or wishes about activities, treatment etc. When I asked that my friend should not be put to bed too early, generally he now stays up till after dinner which he prefers. Physiotherapy staff have been particularly supportive. The management team seem to be more creative and forward looking than the previous and are progressing a range of changes on which residents have been consulted.

The care provided is brilliant. My husband has only moved in recently and I feel like he is in very good hands. Staff are great and always very helpful. There are many stimulating activities for the residents.

I volunteer as an advocate for a resident. Things have improved at Wingham but I feel that there still needs more to be done towards encouraging independent living. My resident needs help managing his finances and it would be good if someone could sit with him every month to go through these. Some staff are excellent but some seem less than actively engaged. The social organiser and housekeeper are excellent.

My son has been at Wingham Court Care Home since 2004, he appears to be very happy there the staff appear attentive ( caring and nursing) the food appears to be good.
There appears to be plenty of activities should he wish to join in.
We are exceptionally pleased with the Physio team.
There are minor things we would like to see change but overall I would certainly recommend Wingham court.

I am writing on behalf of my son, these are my views. If my son could talk, I know he would agree. Ths is a wonderful home, all the staff, including carers, management, nurses, admin, reception and cleaners, they are all very helpful and kind to residents and relations, they work hard and support us. Whatever is needed for the residents (my son), they act on it, and don't just talk about it.
My son is happy and has settled in the short time he has been there. He has been in the garden when the weather was fine, we have noticed a big difference since living at Wingham. As parents, we can finally relax, where he was living before at another home it had totally different reviews to this one (that's another story). I would recommend Wingham to anyone who needed looking after.

My daughter has been a resident at Wingham Court for the past year and the family has been very pleased with the care and attention she has received at this facility. The staff deal with very challenging situations with patience and understanding, with the dignity of the residents always considered. There are many activities organised and entertainment visit on a regular basis.

Residents are taken out to local eateries and visits to various nearby places of interest are arranged. I and the rest of our family feel very fortunate that my daughter is cared for by such dedicated and considerate staff who ensure that her quality of life is as good as it can be.

In 2009, my mother was discharged from hospital with a high-level spinal cord injury. She chose Wingham Court Care Home because they have in-home Physio and Occupational Therapy Facilities. Daily exercises with the team helped her regain her ability to walk. A great achievement at 89 years. The skill and commitment of the staff enabled her to surpass all expectations of improvement by the RNOH SCI Unit. Nursing care for her SCI condition has been excellent and well understood. The home even had a Community Laison Sister down from Stanmore on several occasions to do training for SCI residents. Our family had total peace of mind regarding our mother's care and well-being.

Great staff they are 1st class, you don't want to lose them they are so caring and know what my husband needs even down to how he should be shaved. Other carers are great too. The activities care is first class with my husband going out what seems to be like every two weeks. This is great for him. The home is being refurbished, but one thing I wish would be done sooner is the kitchen on my husbands wing, it is old and the staff have to work around its short comings. Nursing staff are great too, will speak and give you an update on how he has been.

It was my first visit. I found the place lovely, in an idyllic area. The rooms are spacious. The staff were extremely helpful and caring. The atmosphere was very pleasant with plenty of facilities.

Willow Ward desperately requires a permanent manager. The turnover of staff is very high and residents like to be familiar with their nurses and carers. The staff with long term service are extremely good. It would help the more needy residents if there was a carer looking after one very needy resident and one not so needy. A resident is frequently seen around the premises and grounds with cans of alcohol - sometimes one in each hand which when empty are left just anywhere. Not a good advertisement especially in reception.

My friend has been a resident of Wingham Court for many years. The nursing and HCA staff understand his needs and provide great care. There is also strong physiotherapy and occupational therapy team with a focus on his rehabilitation. At the end of the day though, the very caring attitude of the staff is the most important strength of Wingham.