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Wingham Court Care Home

Oaken Lane, Claygate, Esher, Surrey KT10 0RQ
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Good and clean environment. Lots of happy residents, including my sisterJamie H(Brother of Resident/Service User)
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes.

Wingham Court features comfortable en-suite bedrooms and a number of lounges, where residents can relax and socialise. The home benefits from four acres of beautifully well-maintained gardens.

The therapy department has a fully equipped gym, providing slow...  

Care Provided by Wingham Court Care Home

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 73 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Wingham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Hooper (General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Visiting

  • The home is open to everyone. No need for your loved one to have Bupa health insurance.

Parking

  • The home has it's own onsite car park.

Wingham Court Care Home Reviews (186)

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9.8

Wingham Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 46 reviews in the last 2 years. Over all time Wingham Court Care Home has 186 reviews.

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Showing 186 reviews matching selected criteria
Review from James V (Son of Resident) published on 26 September 2025 Submitted via Postal Card
Overall Experience
Having been my 1st visit I'm very impressed with the level of care my mum has received already.

I look forward to how her time here is.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home

Thank you so much for leaving a review. We are very happy to hear you can feel at ease with your mum in our care and we are so pleased to welcome her to our Wingham Court family! We look forward to seeing you again.

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Review from R B (Sister of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

Everyone is very friendly and always take the time to answer any queries. I am kept informed about my brothers conditions and I feel reassured that he is receiving the support he needs. Thank you so much.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your brother in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible and we look forward to seeing you again soon.

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Review from T F (Friend of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

The staff are friendly and helpful. Rooms are spacious. Food is apparently delicious according to my friend.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. It is always nice to hear words like "friendly and helpful" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from S S (Friend of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

The staff are very friendly and communicate with my friend. She feels very safe, which comforts me knowing that she is in safe hands.

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Review from N R (Husband of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

My husband returned to Wingham Court for respite for 1 week and had an amazing time. Not only did he remember all the staff, but he was also familiar with his surroundings (he has short-term memory loss and cognitive difficulties, which makes it difficult to situate himself) - He had daily activities, physio, tried walking, and was absolutely showered with love! Wingham Court remains a first-class neuro-nursing home - Thank you!!

Reply from Lisa Henderson, Customer Care Advisor at Wingham Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you felt at ease with your Husband in our care. Thank you for choosing Wingham Court Care Home for your Husbands stay. We are looking forward to seeing you again.

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Review from V E (Friend of Resident) published on 14 August 2025 Submitted via Postal Card
Overall Experience

I visited my friend and I was welcomed by the wonderful manger. The welcoming atmosphere and the care the residents is incredible. The manger is kind, caring and so interested in the residents. She is clearly loved by them. My friend is very happy and values all that is being done for her.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your kind words. It is always nice to hear words like "Kind" and "Caring" being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from C O (Niece of Resident) published on 7 August 2025 Submitted via Website
Overall Experience

Having flown back to the UK this month for a holiday, I visited my uncle who has been a resident at Wingham Court for the last fifteen years. It was wonderful to see how happy and well-cared for he is. The staff were warm and friendly, and nothing he asked for was too much trouble. We were lucky enough to have some good weather and enjoyed sitting in the lovely gardens together.

The food options are great and there a plenty of activities to keep my uncle and his friends busy. I was very impressed with Wingham Court and so pleased for my uncle to be living a happy, fulfilling life.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and to hear words like "warm and friendly" being used to describe our care. We hope to continue providing your loved one with the best possible care, and hopefully, we get to see you again soon.

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Review from Jarod C (Son of Resident) published on 6 August 2025 Submitted via Postal Card
Overall Experience

Staff are always kind and helpful, the care they provide my father is excellent always a happy place to be. Always feel assured that my father is getting the best care possible.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Helpful" being used to describe our care. Please let us know if there is anything we can do to make your father's stay as comfortable as possible.

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Review from M J (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card
Overall Experience

Every time I visit my mum, she is always clean and well-kept. Her room and belongings are always tidy. The staff are always kind and polite, and if I ever have a question about anything to do with her care or wellbeing, they can inform me.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing your loved one with the best possible care.

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Review from Regtize K (Mother of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

My son has been a resident for 20 years at Wingham Court Care Home after a serious head injury. I can only say that I cannot thank enough for his care. And not just the care of my son but as a regular visitor I am always met by smiles and friendliness.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your Son's stay as comfortable as possible.

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Review from Ingrid T (Friend of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

My friend is a resident here and she loves being here. The staff are friendly and engaging and kind. There are engaging activities which my friend enjoys and the food is very good and there are healthy choices. She is very happy with her bedroom.

Reply from Lisa Henderson, Customer Care Advisor at Wingham Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Friend in our care. It is always nice to hear words like "Friendly" and "Engaging" being used to describe our Staff. We hope to continue providing your Friend with the best possible care.

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Review from Olivia C (Sister of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

My sister is incredibly happy at Wingham. We feel very fortunate that she has a place here. She says the staff are kind and professional and she considers them as friends. Her bathroom has recently been refurbished and looks lovely. She is grateful for the high quality food and activities.

Reply from Lisa Henderson, Customer Care Advisor at Wingham Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Sister in our care. It is always nice to hear words like "Kind" and "Professional" being used to describe our Staff. We hope to continue providing your Sister with the best possible care.

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Review from S S (Cousin of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience
What a warm, clean and comfortable home. The staff are friendly, attentive and warm.

As a family, we couldn't ask for more. Thank you. :)

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

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Review from Rebecca K (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card
Overall Experience
Lovely, kind and helpful staff.
Clean and tidy.
Fantastic hospitality.
Hot and cold drinks on arrival.
Very friendly.

Brilliant facilities.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your kind words. It is always nice to hear words like "Kind" and "Lovely" being used to describe our care. It is always nice to hear words like "Kind" and "Genuine" being used to describe our care.

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Review from M W (Cousin of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

Staff are very friendly and professional. My cousin is very happy and cheerful.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your feedback. It is always nice to hear words like "friendly" and "professional" being used to describe our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review from H M (Mother of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience

I am happy with everything.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. Thank you for choosing Wingham Court for their stay.

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Review from M K (Brother of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience
The care home is great and truly exceptional, offering a warm environment. We feel the staff are like our family, very friendly, helpful and supportive.
The care home management and staff are very professional and very respectful.

My brother feels happy and safe and I am very grateful for the manager and all the team who works at the care home.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope you all feel like a part of our Wingham Court family. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from David P (Resident / Service User) published on 21 February 2025 Submitted via Postal Card
Overall Experience

Very positive experience! A perfect mix of organisation and pleasure!

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We appreciate you taking the time to leave us your kind words. It is wonderful to hear that you have had such a positive experience while staying at Wingham Court Care Home. We hope to continue providing you with the best possible care.

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Review from C C (Friend of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience
My friend has been resident in Wingham Court Care Home for 18 years now. The staff are lovely and treat her with dignity, respect and friendliness.

My friend is so happy here. Thank you for the loving care and support that you give to my friend.

Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home

Thank you for your kind words. It is always nice to hear words like "Lovely" and "Dignity" being used to describe our care. Please let us know if there is anything we can do to make your friends stay as comfortable as possible.

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Review from Z G (Daughter of Resident) published on 17 December 2024 Submitted via Website
Overall Experience

All staff are lovely and kind. Nothing to fault. Very happy with my dad living at Wingham Court, no concerns. Always activities and outings for the residents. The care home manager has been very helpful and informative.

Reply from Rosie Smith, Customer Advisor at Wingham Court Care Home

Thank you for leaving a review for the staff at Wingham Court Care Home. We hope your Dad continues to enjoy his stay within the home!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

Spacious rooms available for nursing and residential care – long and short stay care available for adults over 18 years. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (2) & Events (0)

News
  • 08 Oct 2025

    Wingham Court Bupa Care Home in Claygate has organised a busy summer of activities for residents to make the most of the sunshine. The Activities Team led by senior activity...

  • 14 Jul 2025

    Residents at Wingham Court Bupa Care Home have created a remarkable collaborative interpretation of Klimt’s ‘Woman in Gold’ portrait. Thirty residents produced forty-eight unique canvases, incorporating Art Nouveau elements, using...

Upcoming Events

There are no upcoming events for Wingham Court Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Wingham Court Care Home.

Meet the Team (4)

Claire Hooper
Claire HooperJob Title:Home Manager

The team at Wingham Court Care Home work incredibly hard to make the residents feel safe and cared for. The staff take pride in the work they do and care very much for all our residents. We are like a big family here!

Shalimar Tan
Shalimar TanJob Title:Unit ManagerJoined: 2016

I have been Unit Manager at Wingham Court since 2018, and I joined Bupa in 2016. I began my career as a pre-registered nurse until I got my NMC PIN in February 2017.

Then, I became a registered nurse/staff nurse from 2017 to 2018, until I became a Unit Manager.

I am an overseas nurse, recruited and sponsored by Bupa from the Philippines. I have experience in Adult/Critical Care Nursing in the Philippines, which helped me pursue a career in the care home sector in the UK.

Being able to make a difference in someone's life and to be part of their journey encourages me to continue my career in Care Services. I enjoy seeing the positive impact of the care we deliver in Wingham Court, to both our residents and their families.

I have been living in the UK since 2016. My family is back home in the Philippines and my husband just recently joined me in the UK last year. I live local to Wingham Court.

If I'm not working, I enjoy going out for walks or going to places around the UK with my friends. I like to try new adventures on my travels. I am a coffee lover and I enjoy trying different cuisines.

Emerie Burns
Emerie BurnsJob Title:Senior Activity Co-ordinatorJoined: 2017

My career at Wingham Court began in 2017, I took a short break in service but returned to work in 2023. I have been in my role as Senior Activity Co-ordinator since the beginning of 2024.

I initially joined Wingham Court as a Care Assistant. I have completed several courses over the years to progress my knowledge and skills to support my development. One role that I experienced was Mental Well-Being Co-ordinator, working closely with residents who live with Dementia.

I moved to the UK from the Philippines, and back home I was working with the Squadron Director of the Philippine Coast Guard Auxiliary, assisting and promoting the safety of life and property at sea - to help protect the marine environment. We also supported community events and search rescue operations. It is in my nature to care for people, and it was my job to take good care of civilians for their safety and I was there to support them in whatever they needed.

I also studied Care back home, I completed my training in hospitals. I took good care of both my Grandparents and my Dad. Caring is my passion and I love making a positive difference in people's lives.

I enjoy working alongside my Care Services team very much. I go home feeling proud each day that I have made our residents smile and led fun activities for everyone to join. Making a difference is my inspiration.

I was born in the Philippines, in a place known for its clean and clear water, with numerous wonderful waterfalls - called Libacao Aklan. I am one of six children. My late dad was the former Chief of Police in my hometown while my mom had a little trading business.

I love fashion, and I used to participate in beauty pageants. I also love singing, in fact, I was a vocalist in a band and performed in front of a big crowd back home. Some of my hobbies are DIY, reading books, Zumba (I am a licenced instructor) inspiring others and promoting physical, social and mental wellbeing. Lastly, I am a rising digital creator on the Metaverse social media platform.

Vlada Pascenko
Vlada PascenkoJob Title:Registered NurseJoined: 2021

I began my career with Bupa in 2021, beginning as a Bank Nurse at Wingham Court and working up to becoming a full-time Registered Nurse.

While I was completing my degree in Nursing, I carried out two placements at Wingham Court as part of my course. Once I had finished my studies, I worked in a Neuro Hospital to gain more experience, but I always knew I wanted to come back to work at Wingham Court.

I enjoy working alongside my Care Services team very much. Every day at work is different and I love making a difference in people's lives.

My hobby is tennis, both playing and watching. I like travelling, and working at Wingham Court allows me flexibility in my working hours to ensure I have a good work/home life balance. I am married and have a little boy, Raphael, who is almost 21 months.

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