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Wingham Court Care Home

Oaken Lane, Claygate, Esher, Surrey KT10 0RQ
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Good and clean environment. Lots of happy residents, including my sisterJamie H(Brother of Resident/Service User)
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher
Wingham Court Care Home, Esher

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes.

Wingham Court features comfortable en-suite bedrooms and a number of lounges, where residents can relax and socialise. The home benefits from four acres of beautifully well-maintained gardens.

The therapy department has a fully equipped gym, providing slow...  

Care Provided by Wingham Court Care Home

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 73 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Wingham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Hooper (General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Visiting

  • The home is open to everyone. No need for your loved one to have Bupa health insurance.

Parking

  • The home has it's own onsite car park.

Wingham Court Care Home Reviews (186)

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9.8

Wingham Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 46 reviews in the last 2 years. Over all time Wingham Court Care Home has 186 reviews.

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Showing 186 reviews matching selected criteria
Review from Rome O (Friend of Resident) published on 19 March 2024 Submitted via Website
Overall Experience

I recently visited a friend who is a resident at this care facility. I was impressed to see how his general condition has improved. My friend informed me he has been thoroughly looked after at this place. He also informed me that his nutritional needs have been adequately met beyond his expectations with lots of fruits and vegetables. The staff that attended to him during my visit were courteous, and the cleanliness of the place was exceptional. I will recommend this care facility to anyone who needs care support.

Reply from Eden Tomlinson, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your friend in our care. We are looking forward to seeing you again.

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Review from R H (Friend of Resident) published on 15 March 2024 Submitted via Website
Overall Experience

The staff are so friendly, the home is lovely inside and clean, the residents' rooms are lovely and there is a great physio gym and lots of activities going on. The residents have autonomy with activities and what they’d like to do. The staff are very caring. My friend's happy here.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

Thank you for your lovely review. It is always nice to hear words like Friendly and "Caring" being used to describe our staff and we are pleased to hear that your friend is happy and comfortable at Wingham Court Care Home. We hope to continue providing your loved one with the best possible care.

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Review from Adam H (Father of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

After my daughter's previous home closed suddenly, I was concerned that she may take some time to get used to Wingham Court and all the new faces. I needn't have worried. You would think she had been here for years, she has settled in so quickly and I am relieved, to put it mildly.

Reply from Eden Tomlinson, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We hope Wingham Court Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your daughter with the best possible care.

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Review from Jamie H (Brother of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

Very impressed with the quality and friendliness of the staff. Good and clean environment. Lots of happy residents, including my sister.

Reply from Eden Tomlinson, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your sister in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from W H (Resident / Service User) published on 8 January 2024 Submitted via Postal Card
Overall Experience

I started living here on 31/05/23 and I settled very quickly considering I had lived in my previous care home for 32 years. The reasons for settling so quickly were how I was cared for by all the staff and made welcome by the other service users. I am having an improved and fuller life here and love my new home.

Reply from Eden Tomlinson, Customer Service Adviser at Wingham Court Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Wingham Court family. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from S L (Resident / Service User) published on 29 November 2023 Submitted via Postal Card
Overall Experience

Enjoyed the Dewali festival in the home.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for taking the time to leave your review and we look forward to seeing you again soon at our future events.

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Review from Judith C (Friend of Resident) published on 20 October 2023 Submitted via Website
Overall Experience

There is always a loving and friendly atmosphere at Wingham Court. All staff including physios, housekeeping, admin etc as well as care staff are supportive of residents and visitors. Facilities include large ensuite rooms and a very large well kept garden. A tennis court attracts the local community so Wingham is part of it. My friend is obviously happy with the care. He enjoys trips out fishing, seaside etc.

Reply from Grace Langfield, Customer Service Adviser at Wingham Court Care Home

Thank you for your lovely review. We are happy to hear you feel like your friend is so well cared for by all the staff at our Wingham Court care home, and that all the residents are a part of the community too. We hope to continue providing your friend with the best possible care.

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Review from M L (Friend of Resident) published on 4 September 2023 Submitted via Website
Overall Experience

My friend has been in Wingham for several years. He is very well looked after. The staff are welcoming and kind. Nothing is too much trouble. The home is clean and tidy. I often go for walks with my friend in the lovely gardens. Thank you to all at the home. The home is very well managed.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We appreciate you taking the time to leave us your comments. We are pleased to hear that you are impressed with the cleanliness of our home and our beautiful gardens. We are happy to hear you feel like a part of our Wingham Court family. Please let us know if there is anything we can do to make your friend's stay as comfortable as possible.

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Review from N F (Daughter of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

Great home and staff, welcoming and safe.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We hope to continue providing your loved one with the best possible care.

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Review from S G (Friend of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience

We have always found the staff friendly and helpful and our friend who we visit seems very satisfied with the care provided. Thank you.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from friends of residents feeling like their loved one is cared for and looked after. We are looking forward to seeing you again soon.

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Review from J C (Wife of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

All the staff go over and beyond to care for my husband. He is very happy here. There is always something going on with the activity team for residents to get involved if they wish.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

Thank you for leaving your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are happy to hear you feel like a part of our Wingham Court family. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Julia G (Sister of Resident) published on 18 July 2023 Submitted via Website
Overall Experience
Whenever I come to visit my sister I see how much the staff care for her. She always seems well looked after with the staff showing genuine care for her well-being.

The facilities and grounds are excellent too.

Reply from Rebecca Kellegher, Customer Service Adviser at Wingham Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Wingham Court care home.

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Review from Ellen I (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

Amazing care! Lovely staff.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Jean C (Mother of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

All staff on Oak unit do an amazing job. When looking after my son they encourage me to get involved in his shaving and cutting hair, which I very much enjoy. He always looks clean and dressed nicely. The staff check on him regularly and talk to him even though he can't speak back. The home is a wonderful place. The gardens are always beautiful to see in all weather. All staff in the home are always there if you need to chat or help.

Reply from Rebecca Kellegher, Customer Service Adviser at Wingham Court Care Home

Thank you for taking the time to leave us your comments. We are pleased to hear you are happy with the care provided for your Son and that the staff encourage you to get involved with caring for him too. If there is anything more we can do to make his stay a comfortable one, please don't hesitate to let us know.

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Review from P C (Regular Volunteer) published on 16 June 2023 Submitted via Postal Card
Overall Experience

We at Holy Trinity Claygate love visiting our Wingham Court friends for our monthly pop-up connections, as well as seeing some of the residents at church and connections. The welcome, love and care here is just wonderful. It is always a privilege to visit.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Wingham Court family. It is always nice to hear words like “the welcome, love and care” being used to describe our care. We are looking forward to seeing you again.

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Review from David S (Husband of Resident) published on 24 May 2023 Submitted via Postal Card
Overall Experience
Brilliant.

The staff were very kind and everyone accepted my wife. She loved it there.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for taking to time to leave us your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are pleased to hear you feel like our staff were very kind and that your wife was accepted by everyone.

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Review from K M (Resident / Service User) published on 16 May 2023 Submitted via Postal Card
Overall Experience

Since my admission, I have had nothing but support. Management are fantastic, they listen, advise and support. Activities are great fun. Always in the best interest of the residents. Wingham Court is so homely and welcoming and most of all safe.

Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease in our care. We are happy to hear you feel like a part of our Wingham Court family. Thank you for choosing our home for your stay.

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Review from Lesley T (Mother of Resident) published on 21 February 2023 Submitted via Postal Card
Overall Experience

I always find all members of staff very kind and helpful. Not only nursing staff but everyone you bump into e.g gardening staff and cleaning staff. They always say hello and chat.

Reply from Grace Langfield, Customer Service Adviser at Wingham Court Care Home

We appreciate your lovely feedback. We are so pleased to hear that every member of staff you have come across has been so amiable and kind. We hope this is an indicator of the excellent level of care your loved one will continue to receive.

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Review from Paul A (Friend of Resident) published on 21 February 2023 Submitted via Postal Card
Overall Experience

My friend continues to receive excellent care. The staff are informed, compassionate and professional.

Reply from Grace Langfield, Customer Service Adviser at Wingham Court Care Home

Thank you for taking the time to leave your review. We are glad to hear the home provides such excellent levels of care. Please let us know if there is anything else we can do to make your friend's stay as comfortable as possible.

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Review from J B (Resident / Service User) published on 21 February 2023 Submitted via Postal Card
Overall Experience

Kind and caring. Everyone here is always going above and beyond to help you.

Reply from Grace Langfield, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind review. We hope to continue providing you with the best possible care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 03 August 2026

Spacious rooms available for nursing and residential care – long and short stay care available for adults over 18 years. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (2) & Events (0)

News
  • 08 Oct 2025

    Wingham Court Bupa Care Home in Claygate has organised a busy summer of activities for residents to make the most of the sunshine. The Activities Team led by senior activity...

  • 14 Jul 2025

    Residents at Wingham Court Bupa Care Home have created a remarkable collaborative interpretation of Klimt’s ‘Woman in Gold’ portrait. Thirty residents produced forty-eight unique canvases, incorporating Art Nouveau elements, using...

Upcoming Events

There are no upcoming events for Wingham Court Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Wingham Court Care Home.

Meet the Team (4)

Claire Hooper
Claire HooperJob Title:Home Manager

The team at Wingham Court Care Home work incredibly hard to make the residents feel safe and cared for. The staff take pride in the work they do and care very much for all our residents. We are like a big family here!

Shalimar Tan
Shalimar TanJob Title:Unit ManagerJoined: 2016

I have been Unit Manager at Wingham Court since 2018, and I joined Bupa in 2016. I began my career as a pre-registered nurse until I got my NMC PIN in February 2017.

Then, I became a registered nurse/staff nurse from 2017 to 2018, until I became a Unit Manager.

I am an overseas nurse, recruited and sponsored by Bupa from the Philippines. I have experience in Adult/Critical Care Nursing in the Philippines, which helped me pursue a career in the care home sector in the UK.

Being able to make a difference in someone's life and to be part of their journey encourages me to continue my career in Care Services. I enjoy seeing the positive impact of the care we deliver in Wingham Court, to both our residents and their families.

I have been living in the UK since 2016. My family is back home in the Philippines and my husband just recently joined me in the UK last year. I live local to Wingham Court.

If I'm not working, I enjoy going out for walks or going to places around the UK with my friends. I like to try new adventures on my travels. I am a coffee lover and I enjoy trying different cuisines.

Emerie Burns
Emerie BurnsJob Title:Senior Activity Co-ordinatorJoined: 2017

My career at Wingham Court began in 2017, I took a short break in service but returned to work in 2023. I have been in my role as Senior Activity Co-ordinator since the beginning of 2024.

I initially joined Wingham Court as a Care Assistant. I have completed several courses over the years to progress my knowledge and skills to support my development. One role that I experienced was Mental Well-Being Co-ordinator, working closely with residents who live with Dementia.

I moved to the UK from the Philippines, and back home I was working with the Squadron Director of the Philippine Coast Guard Auxiliary, assisting and promoting the safety of life and property at sea - to help protect the marine environment. We also supported community events and search rescue operations. It is in my nature to care for people, and it was my job to take good care of civilians for their safety and I was there to support them in whatever they needed.

I also studied Care back home, I completed my training in hospitals. I took good care of both my Grandparents and my Dad. Caring is my passion and I love making a positive difference in people's lives.

I enjoy working alongside my Care Services team very much. I go home feeling proud each day that I have made our residents smile and led fun activities for everyone to join. Making a difference is my inspiration.

I was born in the Philippines, in a place known for its clean and clear water, with numerous wonderful waterfalls - called Libacao Aklan. I am one of six children. My late dad was the former Chief of Police in my hometown while my mom had a little trading business.

I love fashion, and I used to participate in beauty pageants. I also love singing, in fact, I was a vocalist in a band and performed in front of a big crowd back home. Some of my hobbies are DIY, reading books, Zumba (I am a licenced instructor) inspiring others and promoting physical, social and mental wellbeing. Lastly, I am a rising digital creator on the Metaverse social media platform.

Vlada Pascenko
Vlada PascenkoJob Title:Registered NurseJoined: 2021

I began my career with Bupa in 2021, beginning as a Bank Nurse at Wingham Court and working up to becoming a full-time Registered Nurse.

While I was completing my degree in Nursing, I carried out two placements at Wingham Court as part of my course. Once I had finished my studies, I worked in a Neuro Hospital to gain more experience, but I always knew I wanted to come back to work at Wingham Court.

I enjoy working alongside my Care Services team very much. Every day at work is different and I love making a difference in people's lives.

My hobby is tennis, both playing and watching. I like travelling, and working at Wingham Court allows me flexibility in my working hours to ensure I have a good work/home life balance. I am married and have a little boy, Raphael, who is almost 21 months.

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