Newton Court Care Home

Newton court has staffing problems, always short of trained staff on the hospital level, my mum is always waiting to be put back in the armchair in her room when coming back from the residents lounge, I know she is not the only one who needs the hoist but it is putting her off going down to the lounge due to waiting in her wheelchair when she comes back up.

Since my father moved into the care home, his health issues have been managed very well and his overall health has improved significantly. He is thoroughly enjoying the daily care, attention, and support he receives from the staff. The regular entertainment and activities provide excellent physical and mental stimulation, helping him stay engaged and active. Whenever we visit, we are always made to feel very welcome, and it is reassuring to see how happy and well cared for he is.

These ladies are an integral part of NC!

Thank you

Newton Court has a warmth about it , it isn't clinical like some carehomes we looked around , it is friendly, it has a heartbeat, and it most definitely feels like home.

They were all professional and efficient but also caring and friendly. We knew dad was in good hands which took the worry away. We felt comfrotable and weclomed when we visited whatever time of the day. They were sensitive when he died.

When the time came to move her "upstairs" again it was managed - my only gripe at the time of the move was communication was poor.

My husband has been in Newton Court Care Home for over two years and has always been well taken care of. However, after a recent visit to hospital on his return has needed more care and attention which has been exceptional. So very pleased I chose Newton Court. The staff in all departments are always helpful, caring & very pleasant and my grateful thanks go out to each & every one of you. As he is always in the background would also like to mention the maintenance man who is always very supportive.

Mum has been at Newton Court for nearly 2 years. It took her a while to settle but the staff were kind, helpful and caring Mums room is always clean and well maintained. She has always enjoyed the meals and there has always been plenty of choice

Very happy with the home and facilities. Nothing is too much trouble and the staff are always attentive and really lovely. It really helps us to know that our relative is being cared for and looked after. The home is always immaculately maintained and the grounds are lovely too.

Thank you to all the team for making my Auntie to feel happy, safe and secure in such a caring environment.

My mum is happy at being at Newton Court, she has been very well looked after the year that she's been there. The care staff and nursing staff have a great relationship with her. The staff respect my mum's wishes of staying in her room, but she does like having her hair done by the hairdresser.

Staff are wonderful. Always a happy atmosphere. Prompt to respond and quick to help. Rooms are a bit shabby but the food is good and varied.

My Mum moved to Newton Court in December last year. My overall experience has been very good and my Mum has settled in very well. The nursing staff and carers who look after my Mum upstairs are exceptional. They go above and beyond. Every time I ask to take my Mum out or have her ready for a particular occasion. If there are any problems the nurses go out of their way to sort it out straight away. The atmosphere upstairs is always very friendly.

My dad is well cared for and looks clean and tidy when I visit. Nothing is too much trouble. The entertainment that they put on is great, also the activities they do with the residents are great. Staff are always polite and understanding and will help you if you should have any issues.

My dad is very settled and happy and has been at Newton Court for a year now. He has a nice room, and we can add personal touches to make him feel at home. The staff are lovely with Dad and have a bit of banter with him, which is lovely to see. They are always kind and considerate of his needs, and this makes him feel settled and safe in such a caring environment. The home is always clean, and the reception area is always welcoming. Dad sometimes engages in the activities they have to offer. He enjoys his food and has a lovely selection of meals, which he enjoys. It's taken a huge stress off myself and my mum, and I can't thank the team enough for everything they do for Dad.

Last year my mother-in-law sadly had to go into care due to age and care needs. She has settled well and seems okay with it now, of course, it was not what we would have missed for her but she seems okay with things.

Staff are very friendly and approachable. My mum doesn't make friends easily so it's nice that they have entertainment on for all the residents to join in. The food is good and she enjoys it most of the time. They now have outings on and they have been to Hopley House which she really enjoyed. Hopefully, there will be more as she loves to get out and about.

My mum is very happy at this care home. She finds the staff happy, friendly and helpful to her. Sometimes she doesn't think the staff at night are as good. She thinks the food has improved. My mum's needs seem to be being met very well in this care home with caring and professional staff. She likes chatting with the staff best. Her room is clean and seems to meet her needs. If my mum is happy - I am happy.

The home is clean and tidy but much more important is that the staff are caring and thoughtful towards residents and visitors. Staff are always available for help and assistance to both residents and visitors.