Newton Court Care Home

28 St Ann's Road, Middlewich CW10 9BJ
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9.7 49 Reviews
  • Newton Court Care Home, Middlewich
Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring residential, nursing, dementia residential, palliative and Parkinson's care and to those who are just looking for a little respite and convalescence.

The home has a friendly and welcoming feel to ensure that residents feel at home. Within walking distance of Middlewich town centre, the location is perfect for residents who want to stay in touch with the community. All bedrooms have ensuite facilities and are comfortably furnished and each has a 24 call system for peace of mind. Residents have access to Wi-Fi, a nutritionist and an optician and they can also benefit from regular reminiscence sessions.

The meals at Newton Court are freshly produced by the on-site chef, and residents can choose to eat in the dining room or in their own rooms. During warm weather residents also have the chance to eat outside in the garden. As with all Bupa homes, a Night Bite menu is also available for late-night snacks and refreshments.

The home ensures there is a busy calendar of activities for residents to enjoy, including bingo, beauty therapy, reading sessions and film nights while every month a themed event welcomes friends and family to join in. Visiting entertainers and regular days out to places of local interest are popular events.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Newton Court Care Home' or pop in to the home for afternoon tea or join them for one of their regular events.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Thackwell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Newton Court Care Home Reviews (49)

Total of 49, showing 1-20
9.7

Newton Court Care Home has a Review Score of 9.7 (9.667) out of 10, based on 24 reviews in the last 2 years. Over all time Newton Court Care Home has 49 reviews.

Overall Experience

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Date Published

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Review from Linda J (Daughter of Resident) published on 7 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

dad passed away April 30th and had been at Newton Court for just over two years. During his time there all members of staff were great.
They were all professional and efficient but also caring and friendly. We knew dad was in good hands which took the worry away. We felt comfrotable and weclomed when
we visited whatever time of the day. They were sensitive when he died.

Reply from David Mclean, Customer Service Adviser at Newton Court Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully you will go away from this feeling like your Dad received the best possible care.

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Review from Gillian B (Daughter of Resident) published on 25 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi my stepmother was in Newton Court for almost 10 years ... she arrived July 2015. She died recently in April - it's been very hard to write a review until now. The staff have been exceptional during her stay there. Initially she wanted to stay put in her room and have her meals there she was a
downstairs resident - moving upstairs finally to nursing care In October 24. She was very well supported - she had lots of favourites Its hard to name the ones over this length of time . She outlived many of her peer group - she loved it there. When dementia came and her swallow disappeared she was more than happy to go to the main room and watch the world go by there. She loved the animals visiting the church services and I can really say we were both supported during the whole time there.
When the time came to move her "upstairs" again it was managed - my only gripe at the time of the move was communication was poor.

Reply from David Mclean, Customer Service Adviser at Newton Court Care Home

Thank you for taking the time to leave your review. We are sorry for your loss and we are glad to help you and your family through such a difficult time. We hope Newton Court care home did everything possible to make the transition as easy as possible. It is always nice to hear from family members feeling like their loved one has cared for and looked after and hope that you all felt a part of our Newton Court family. Hopefully you will go away from this feeling like your stepmother received the best possible care.

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Review from Elizabeth O (Wife of Resident) published on 11 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Newton Court Care Home for over two years and has always been well taken care of. However, after a recent visit to hospital on his return has needed more care and attention which has been exceptional. So very pleased I chose Newton Court. The staff in all departments are always
helpful, caring & very pleasant and my grateful thanks go out to each & every one of you. As he is always in the background would also like to mention the maintenance man who is always very supportive.

Reply from Lisa Henderson, Customer Care Advisor at Newton Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Helpful" and "Caring" being used to describe our Staff at Newton Court Care Home. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Husband with the best possible care.

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Review from D E (Daughter of Resident) published on 26 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Newton Court for nearly 2 years. It took her a while to settle but the staff were kind, helpful and caring Mums room is always clean and well maintained. She has always enjoyed the meals and there has always been plenty of choice

Reply from Fran Donno, Customer Service Adviser at Newton Court Care Home

Thank you for your kind words. We are pleased to hear that your Mum enjoys the variety of meals provided and that her room is comfortable and well maintained. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.

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Review from Kevin P (Friend of Resident) published on 11 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the home and facilities. Nothing is too much trouble and the staff are always attentive and really lovely. It really helps us to know that our relative is being cared for and looked after. The home is always immaculately maintained and the grounds are lovely too.

Reply from David Mclean, Customer Service Adviser at Newton Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from A H (Niece of Resident) published on 3 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie has now been at Newton Court for 10 months. She has a lovely room where we have added more personal items to make it feel more like home. The staff are always kind and considerate towards my Auntie and have a bit of banter with her, in fact her face lights up when she sees them.
The home
is always clean, and the reception area is always welcoming. My Auntie enjoys her food and has a lovely selection of meals to choose from. There is always some sort of activity taking place, which my Auntie sometimes engages in.
Thank you to all the team for making my Auntie to feel happy, safe and secure in such a caring environment.

Reply from Maria Ricketts, Customer Care Adviser at Newton Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Happy" and "Safe" being used to describe our care. Please let us know if there is anything we can do to make your Auntie's stay as comfortable as possible.

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Review from L O (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is happy at being at Newton Court, she has been very well looked after the year that she's been there. The care staff and nursing staff have a great relationship with her. The staff respect my mum's wishes of staying in her room, but she does like having her hair done by the hairdresser.

Reply from Maria Ricketts, Customer Care Adviser at Newton Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from S D (Wife of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are wonderful. Always a happy atmosphere. Prompt to respond and quick to help. Rooms are a bit shabby but the food is good and varied.

Reply from Rosie Smith, Customer Advisor at Newton Court Care Home

Hello and thank you for taking the time to leave a review for the staff at Newton Court Care Home. We are thrilled that the home had such a great atmosphere and that the staff were so wonderful. We will take your comments on board for the future. Best wishes!

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Review from R W (Daughter of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to Newton Court in December last year. My overall experience has been very good and my Mum has settled in very well. The nursing staff and carers who look after my Mum upstairs are exceptional. They go above and beyond. Every time I ask to take my Mum out or have her ready for a particular
occasion. If there are any problems the nurses go out of their way to sort it out straight away. The atmosphere upstairs is always very friendly.

Reply from Rosie Smith, Customer Advisor at Newton Court Care Home

Hello and thank you for taking the time to write the staff at Newton Court Care Home such a lovely review. It is brilliant to hear how well your Mum has settled and lovely that the carers go "above and beyond"! It is wonderful that the care your Mum has received has been "exceptional" and that the home is so "friendly". We hope she continues to enjoy her stay!

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Review from Justine G (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is well cared for and looks clean and tidy when I visit. Nothing is too much trouble. The entertainment that they put on is great, also the activities they do with the residents are great. Staff are always polite and understanding and will help you if you should have any issues.

Reply from Fran Donno, Customer Service Adviser at Newton Court Care Home

Thank you for your kind words. We are so pleased to hear that your dad is receiving high standards of care at Newton Court Care Home and that he is enjoying our wonderful activities. It is always lovely to hear words like "Polite" and "Understanding" being used to describe our staff. We hope to continue providing your loved one with the best possible care.

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Review from Debbie T (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very settled and happy and has been at Newton Court for a year now. He has a nice room, and we can add personal touches to make him feel at home. The staff are lovely with Dad and have a bit of banter with him, which is lovely to see. They are always kind and considerate of his needs, and
this makes him feel settled and safe in such a caring environment. The home is always clean, and the reception area is always welcoming. Dad sometimes engages in the activities they have to offer. He enjoys his food and has a lovely selection of meals, which he enjoys. It's taken a huge stress off myself and my mum, and I can't thank the team enough for everything they do for Dad.

Reply from Fran Donno, Customer Service Adviser at Newton Court Care Home

Thank you for your lovely review. It is wonderful to hear that your dad is settled, happy and safe at Newton Court Care Home. We are pleased to hear that you are impressed with the clean environment, comfortable bedrooms and the delicious meals provided at Newton Court Care Home. We are very happy to hear you can feel at ease with your dad in our care. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible.

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Review from M K (Daughter-in-law of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Last year my mother-in-law sadly had to go into care due to age and care needs. She has settled well and seems okay with it now, of course, it was not what we would have missed for her but she seems okay with things.

Reply from Maria Ricketts, Customer Care Adviser at Newton Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your mother-in-law's stay as comfortable as possible.

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Review from R H (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and approachable. My mum doesn't make friends easily so it's nice that they have entertainment on for all the residents to join in. The food is good and she enjoys it most of the time. They now have outings on and they have been to Hopley House which she really enjoyed. Hopefully,
there will be more as she loves to get out and about.

Reply from Maria Ricketts, Customer Care Adviser at Newton Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.

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Review from Helen S (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy at this care home. She finds the staff happy, friendly and helpful to her. Sometimes she doesn't think the staff at night are as good. She thinks the food has improved. My mum's needs seem to be being met very well in this care home with caring and professional staff. She likes
chatting with the staff best. Her room is clean and seems to meet her needs. If my mum is happy - I am happy.

Reply from Maria Ricketts, Customer Care Adviser at Newton Court Care Home

Thank you for your kind words. It is always nice to hear words like 'friendly' and 'helpful' being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from Michael H (Husband of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and tidy but much more important is that the staff are caring and thoughtful towards residents and visitors. Staff are always available for help and assistance to both residents and visitors.

Reply from Rosie Smith, Customer Advisor at Newton Court Care Home

Hello and thank you for taking the time to leave the staff at Newton Court Care Home such a positive review. It is always great to hear words such as "caring" and "thoughtful" used to describe our staff. We hope that your loved one continues to enjoy their stay at the home!

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Review from Julie H (Next of Kin) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, caring staff. Nothing was too much trouble. Mum has stayed here at Newton Court several times now and I wouldn't want her to stay anywhere else. Staff ensure her needs are met and Mum enjoys her time here. Staff encouraged her to join in activities. Can't wait for the next stay.

Reply from Rosie Smith, Customer Advisor at Newton Court Care Home

Hello and thank you for taking the time to leave such a positive review for the staff at Newton Court Care Home. It is always great to hear words such as "kind" and "caring" used to describe our staff. We are thrilled that your Mum enjoys her time at the home and that the family are looking forward to her next stay. We look forward to welcoming her back!

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Review from J G (Sister of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Newton Court are polite, friendly and above all caring. My brother does have issues with the food but he is vegetarian which is sometimes the problem, having said this he can be a fussy eater. The member of staff in reception is always welcoming, super friendly and helpful.

Reply from Maria Ricketts, Customer Care Adviser at Newton Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review from Becky R (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my Dad is as content as can be hoped and well looked after at Newton Court. The home is warm and welcoming, with lots of nice touches and smells clean. The rooms are maintained to a high standard and communal areas are well cared for with decorations up for festivals etc. The staff are pleasant
with my Dad and always friendly towards my daughters and I when we visit. The meals are appetising and good portions. There is a varied programme of activities and events on offer, pictures of such are shared on the Facebook page which is nice to see. The reception team are approachable and helpful. I would recommend the home to others.

Reply from Rosie Smith, Customer Service Advisor at Newton Court Care Home

Thank you for taking the time to leave the staff at Newton Court such a lovely review. We are thrilled to hear that the interior of the home is of a high standard and that your Dad is content and settled at the home. It is lovely to hear words such as "friendly", "approachable" and "helpful" to describe our staff. We hope that your Dad continues to enjoy his stay within the home.

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Review from Sharon T (Daughter of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very positive experience with Newton Court. My mum has recently been moved to nursing floor from residential, the staff have treated us with care and empathy. Always ask how we are. All staff treat Mum with respect and show genuine kindness at all times.

Reply from Grace Langfield, Customer Service Adviser at Newton Court Care Home

Thank you for your lovely review. We are happy to hear staff at Newton Court did everything to make the transition as easy as possible for Mum and yourselves. Please let us know if there is anything else we can do to make her stay as comfortable as possible.

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Review from Phil R (Son of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives good consistent care at Newton Court on a 24/7 basis from a Team who are clearly well-managed and motivated. Care of the elderly is at times challenging and not always rewarding but I am forever reassured that Newton Court delivers a professional approach to care on the difficult
days as well as on the good days! Activities are also regularly arranged for residents which provides variety, a different focus in the diary and very much encourages socialisation. Feedback from management is also provided on an ad hoc and need-to-know basis and when a periodic review of care is necessary then senior management accommodates such requests.

Reply from David Mclean, Customer Service Adviser at Newton Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care and we are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care and please let us know if there is anything we can do to make her stay as comfortable as possible.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Newton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Newton Court Care Home is calculated as follows: ( (207 Excellents x 5) + (68 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 288 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newton Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

Purpose built spacious home with furnished bedrooms and en-suite toilet, some overlooking the gardens.

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Awards / Recognitions (7)

Meet the Team (4)

Renee

Renee Davey

Job Title: Financial Administrator

Joined: 2020

I joined Bupa in 2020. I am originally from Africa and have lived in England for 25 years.

Ben

Ben Allpress

Job Title: Chef Manager

Joined: 2022

I had previous experience as a private chef in London before I joined the team here at Newton Court. I enjoy making healthy and nutritious meals for residents.

Louise

Louise Lee

Job Title: Activity Coordinator

Joined: 2020

I've worked at Newton Court for 5 years. I first started as a residential care worker, then I moved onto activities, where I found my forever job. I just love making residents happy with different activities - from their favourite games, organising a variety of events and entertainment, to one-to-one conversations with a cup of tea. It really makes my day when residents tell me how much they enjoy our activities.

Kieran

Kieran Entwistle

Job Title: Maintenance Operative

Joined: 2021

I joined Bupa 4 years ago as a Senior Carer before moving into the Maintenance Operative role, which I love.


I enjoy maintaining Newton Court to help improve the home for our residents to live in comfort.

Frequently Asked Questions about Newton Court Care Home

What types of Care is Newton Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Newton Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Newton Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Newton Court Care Home to the centre of Middlewich?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newton Court Care Home to verify any information. View our terms and conditions. Newton Court Care Home has an Enhanced Service - more info.