Care plans at Newton Court are carefully tailored to the needs of each individual, and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring nursing, palliative and Parkinson's care and to those who are just looking for a little respite and convalescence.
The home has a friendly and welcoming feel to ensure that residents feel at home. Within walking distance of Middlewich town centre, the location is perfect for residents who want to stay in touch with the community. All bedrooms have ensuite facilities and are comfortably furnished and each has a 24 call system for peace of mind. Residents have access to Wifi, a nutritionalist and an optician and they can also benefit from regular reminiscence sessions.
The meals at Newton Court are freshly produced by the on-site chef, and residents can choose to eat in the dining room or in their own rooms. During warm weather residents also have the chance to eat outside in the garden. As with all Bupa homes a Night Bite menu is also available for late night snacks and refreshments.
The home ensures there is a busy calendar of activities for residents to enjoy including bingo, beauty therapy, reading sessions and film nights while every month a themed event welcomes friends and family to join in. Visiting entertainers and regular days out to places of local interest are popular events.
Group: Bupa Care Homes
Person in charge: Heidi McNally (Interim General Manager)
Local Authority / Social Services: Cheshire East Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Old Age • Physical Disability
Single Rooms: 60
Rooms with ensuite WC: 60
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Newton Court Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for Newton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Newton Court Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.341 for Newton Court Care Home is calculated as follows: ( (20 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 44 Ratings = 4.341
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.083 Points relating to the number of positive Reviews for Newton Court Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Newton Court Care Home has a Review Score of 8.4 (8.424) from 4 Reviews
Review submitted from a Scanned Printed Card by Caroline B (Niece of Resident) on Monday 21 May 2018. Relates to May 2018.
Very happy with the care my Auntie is receiving. She is treated with dignity and respect and the carers are always very approachable and professional at all times. My Auntie is at end of life and this is extremely upsetting for us as a family but everyone has been so helpful and supportive.
How likely would you be to recommend Newton Court Care Home? Extremely Likely
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Gabriella Mills, Customer Adviser at Newton Court Care Home responded to this review on 25 May 2018:
Thank you for your review. We are pleased to hear that your Auntie is having a positive experience whilst staying in our home. We appreciate your comments of our staff and glad that you are being well supported. We will share your feedback with the home's manager. The Bupa Customer Care Team.
Review submitted from a Website Submission by C A (Friend of Resident) on Sunday 8 April 2018. Relates to April 2018.
The atmosphere has improved as new management seem to be making a difference and seem to care about the residents. Staff always go above and beyond and are always willing to help.
How likely would you be to recommend Newton Court Care Home? Extremely Likely
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Jayne Duck, Customer Services Administrator at Newton Court Care Home responded to this review on 10 Apr 2018:
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
Review submitted from a Website Submission by Helen Y (Daughter of Resident) on Thursday 22 March 2018. Relates to March 2018.
Carers are very hard working and kind, however in the last two years since my mum has been a resident the number of nurses and carers on each shift has reduced noticeably. This results in residents having less time given to them by individual staff and residents having to ‘fit’ into the set routine rather than the care being individualised.
Unfortunately, the receptionist on the front desk is not representative of the carers and nurses we deal with regularly and does not give a welcoming feel when approached. We are also not currently aware of who is the manager or deputy manager of the home. Our only criticism of the home would be that more carers and permanent, not agency, nurses are needed on each shift.
How likely would you be to recommend Newton Court Care Home? Extremely Likely
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Review submitted from a Website Submission by Alice Y (Granddaughter of Resident) on Thursday 22 March 2018. Relates to March 2018.
Staff at Newton Court are friendly and helpful. They always try to help and support my nana. They could maybe do with a few more staff, but the staff that are there go above and beyond and always try their best.
How likely would you be to recommend Newton Court Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Jayne Duck, Customer services administrator at Newton Court Care Home responded to this review on 23 Mar 2018:
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Newton Court Care Home